Very bad app 1/5
By Turn now gone
Can't log in... and can't get roadside assistance. Previous version was great ... but latest app is garbage...very disappointed in AAA. When we need it most... this app fails !!
Just downloaded the app and it's horrible so far...drop down menus will not disappear when checking for city's booking hotel...all the text is overlapping and cannot read...hopefully it gets fixed soon and I'll re-rate the app
Terrible app 1/5
By Bryn mawr frustrated
Poorly designed 1/5
For 2017 this a poorly designed app that crashes constantly. When it works the roadside is great but that is few and far between
Not able to login 1/5
App not working properly.
Worst APP I Ever Used 1/5
This is seriously the worst App I have ever used in my iPhone. Ever. It's obviously a link to sharepoint portal & was never meant for a mobile experience at all.
I have seriously tried to register and submit through their awful Caltcha implementation 20 times and have decided to give up entirely on this app.
It's not worth it.
No ETA for tow 1/5
No ETA for tow
Don't work 1/5
Won't allow me to open
So easy to use when you need it most 5/5
I have had to use the roadside 2 separate times. I used the app both times and it worked wonderfully for me! AAA is definitely someone you can count on
Doesn't work 1/5
Can't create a new username as the app won't let you move through the screens. Also, won't accept password that I just created so it is worthless. Boo!
...AAA...seriously tho 1/5
CONSTANT freezing and I just got an email from AAA stating that it's not recognizing my AAA Onboard syncing to my iPhone. I hope I still get my discount!
Can't even log in 1/5
By Secret movies
Just signed up. Can't even log in.
Worthless, non-functional, and horrid. They should be ashamed 1/5
What is up with this app???!!! 1/5
I thought this app was great the first several times I used it. However, I tried on and off all day yesterday, as well as this morning, to log in and it no longer recognizes my account. I'm trying to rent a car and renew my membership. Guess they don't want my business....
Can't even log in 1/5
Completely broken currently. Either says I don't have an account (I do, can log in on PC) or just freezes if I try to enter membership number directly.
I guess they don't want their money... 1/5
I've always tried to process a payment to them (loyally), but there's no where to do so. Visually, well done-- easy to see and basic. Needs-based? I've no words 👎🏽
Never really has worked.... 1/5
I don't believe I've ever been able to get this app to work properly, and I've had it for about 2 years now....
Useless app 1/5
I downloaded and started app, it asked for my zip code then proceeded to tell me to download the AAA Northeast app. Was an app really necessary for that?
CRASH, CRASH, CRASH 1/5
The latest update crashes upon opening
Worst app I have ever used 1/5
It let me log in one time...then. I more. Junk
Cannot sign in 1/5
Was trying to add the membership card to the apple wallet but could not even sign in to the app. Have tried multiple times. Please fix!
Not working... 1/5
By HUGHME 01
Thought that the latest update might cure this disaster of an app! No, it did not. Completely useless. Cannot rely on it when you may most need it.
App was great when I first downloaded it, but now it only gives a locked screen that crashes after a short interval of nothingness. Not happy with this app at all. Hope they fix the problem and soon. Will amend back to four stars if they do.
Quite possibly the worst of the most essential apps 1/5
By Mr. Regacho
AAA is a must have app for every insured driver. It amazes me how poorly designed and how inoperable this app is. I would hate to have to use this app in the event of a roadside assistance situation. Shameful.
App is useless 1/5
Just joined AAA and downloaded this app. It directed me to download a secondary app, which is even more useless. Not able to login at all in either apps. Asking to create a username but just sends you to an informational page. No way to create a username. Errors abound.
Can't log in 1/5
Could not log in after 3 tries, kept being asked to type in capcha words, gave up. Useless.
Great to request service 4/5
Needs a comment box so you can supply details.
I can't even get the app to open. 1/5
It crashes immediately every time I open it. Come on guys get your stuff together!!
Useless if you can't login 1/5
Login fails every time. Using the same credentials that log me in successfully on the website. So, quite useless and frustrating if you can't login.
Not able to sign in 1/5
Can't sign in...what's the point?
Does not allow me to sign in. Poor.
Terrible app 1/5
By Vtwin Jack
Surprising AAA wouldn't have a decent app. Constantly freezes!
Not up to AAA standards 1/5
AAA is a class act, but their app is not. I can't even get it to log in so that I can put the virtual membership card into my iPhone wallet. At this point, I'm not even sure if it would let me request roadside service.
By Sweet Baby Duck
Spent 15 minutes trying to set up an account - the app kept telling me I was typing in the wrong "picture code"... I tried maybe 10 times. I must be a robot or something.
Unimpressed - looks like Beta software. 2/5
Just started using today. Ran into problems with map - shows discounts for RX at places where no store exists. Doesn't identify store by name ???
Tried booking hotel, calendar to select dates won't work.
Stores info for my card fine.
Looks like a Beta version of software that was released without testing.
Constantly freezing 2/5
This app freezes constantly I can never open the app without freezing the online site is better than this crap
Needs to be updated 2/5
Needs Apple ID touch to log in would be nice
Pretty lame 2/5
It's OK for getting roadside service, but don't use it for travel reservations. Especially the car rental which doesn't even allow you to choose a location. Absolutely unusable.
By No nickname 33
Native content to make faster!!!! 1/5
Kind of sucky...
Constant warnings every time I open app to not use while driving. Ok 1 or 2 times is enough. You don't need it to come up every time.
****Website is easier to navigate unfortunately. App should be easier. More NATIVE content so it's faster loading. It takes forever to select dates for hotels and just to load anything.
3D Touch so I can bring up my ID card fast!
****TouchID to protect sensitive info.
Integrate Apple pay for renewing membership, buying things, booking hotels, etc.!
Freezes on IPhone 6+ 1/5
Launches and then freezes. Please fix.
I had to delete it and reinstall it to get it to work 2/5
At first this app was merely frustrating on my iPhone 7 Plus. Unable to login accurately. Unable to add my card to Apple wallet. I finally deleted the app, then reinstalled it. It finally began working as it had on my iPhone 5c. I'm not sure why there was a difference.I loaded both iterations of the app from the App Store. We will see how it goes from here.
Garbage App 1/5
I cannot log in at all using my iPhone 6S. The app states that I have now logged out each time I try to log in! Garbage App! I deleted it. What a waste of time!
By The Anthony D
I downloaded this app only to be directed to download another AAA app for my area (SoCal). WTH??
0 stars - Complete and utter trash 1/5
By Mr. Herp Derpington
The app simply does not function at the most basic level.
Horrible app 1/5
I tried this app and I couldn't load tour books.
I was told by support to reload and it should work, but it didn't work. I have been with AAA 21 years and cannot use their app. Sad!
App doesn't work 1/5
Terrible app. It won't accept my login. Logging in by answering the security question is broken. The app fails in other places also. I deleted it. I don't want to rely on it in an emergency situation.
Redirects me to other AAA app 1/5
After entering my zip code, app immediately tells me to use their other AAA app.
Great Service 5/5
App is easy to use. It allows you to track where your service provider is so you know when he or she will arrive. Quick. I highly recommend this app.
Can't see how to put AAA card in Apple Wallet 1/5
Got the app for one purpose. Can't find how to do it. Am deleting app.
Great investment 5/5
By El jefe cuts
Never had a problem always was on point