By Brian Guarino
Worked perfect until this latest update. Now it crashes when I click on the card... can't see my member number because it crashes... 🤦♂️
Just downloaded, very disappointed 1/5
I have to wonder who let their 8 year old design this app. Of all the apps I use, this is the worst one. It does not respond to entries, when it does, you have to keep logging in, generally not very easy to use. If AAA's roadside assistance is this bad, I might be going elsewhere.
Needs lot of work 1/5
Sign in, refresh page, links... it has lot of issue and useless. Needs lot of work !
Refuses to Login 1/5
The app refuses to let me login.
App needs a lot of work. Just call 800# instead. 1/5
Supposed to be quicker to request service through the app. Could not even do that. Plus rendering was all messed up. Just call AAA instead.
Hate it 1/5
It doesn't even want to open up. GRRR
Worst app ever 1/5
Asks me to log in (even though I'm logged in already) for every sub menu. Doesn't recognize my email address even though it's the one they communicate with me though. Terrible coding.
So far so good - wish it was a bit simpler 3/5
By Rachel Tishara Stacy
It can get a little confusing but so far I like it. I'm not too happy witch the reviews so let's see if it's better than the consumers are saying!! Here we go!
Crashes every time I click the card icon. Last release is unstable & not usable.
Ap needs help 1/5
The ap is worthless since the last two updates. Whoever is developing the ap needs to go back to school.
ap won't launch. When I try to open ap I keep getting an "error connecting" message.
Wouldn't connect to AAA servers. Kept telling me I wasn't connected to the internet even though I was.
With all the updates on this app you would think it would be better. Still not great. I just read the other reviews --- wow according to an overwhelming majority this app is not good. AAA you might want to revamp
Why is this 116 megs? 1/5
Great app! 5/5
Wonderful app for local emergencies as well as long distance travel!
Nearly Worthless App 2/5
I try to get my updated membership card on the app...it crashes. Would not update my membership card in Apple Wallet. I have to repeatedly enter my ID and password.
Terribly made. Never works when I need it to.
Slow, sluggish, and poor quality 1/5
App asks me to log in with every new sub menu i choose. Slow to load and always redirects to html or web portal making this less of an "app."
By #1 dawg fan
Last update keeps crashing. Why did you fix something that wasn't broken.
Crashes !!!!!! 1/5
The recent update crashes, I'm unable to use it......
By GR SLP
App crashes when I click on card icon. It does not load.
This app is horrible 1/5
I am trying to setup my new account and it keeps freezing
Not good 1/5
I try to make paidments for the pass three years just crush this app need alot more work
Great app, easy to use 5/5
I like it.
Only useful for roadside assistance 2/5
Every feature in this app is terrible. Requesting Road side assistance works pretty well. Everything else takes forever to load & consistently freezes. Travel searches are awful.
Locked my keys in my car used the app and within half an hour the tow truck came and got my keys. It was so convenient and simple.
Doesn't work 1/5
The app never stops "Loading". Virtually useless.
Missing MOST hotels 1/5
Clearly only posts hotels sharing revenues generously, skipping the critical and often clean 8s and 6s of the world.
Terrible terrible terrible!!!
What happened? 1/5
This app is SO SLOW when searching for hotels. And it frequently freezes on various screens. Not happy at all. I'll use hotels.com or tripadvisor instead.
Stuck on the side of the road and attempted to use the app today. It "failed" to send my location to AAA. Well it's not my cell phone because Verizon has full bars right now in Dallas TX. A roadside assistance app that doesn't let you request service and send your exact location? That's kind of the whole apps purpose.
Waste of resources 1/5
It simply does not work unfortunately. I ended up delaying my service call by 2 hours by using the app. Just call the hotline. AAA doesn't seem keen on fixing the issue either. You will request service and it will simply never update you nor dispatch a AAA vehicle to you. There's no confirmation number, no nothing. Just a green received icon. Just call the 1800 number.
Not a real app 1/5
Waste of space.
Used to ❤️...but no more! 1/5
The AAA app used to be my go-to travel app...until today! I've tried on my iPhone and iPad. Each time the app freezes...very frustrating and disappointing! This app is worthless!
COMPLETE WASTE OF AN APP 1/5
This app is complete and utter trash. I have never seen an app that announced so many great features that DO NOT WORK AT ALL! I CANNOT ADD MY CARD TO MY APPLE WALLET, which is really the only reason I downloaded the app. I can't even get to the point of logging in to pull up my AAA card. Because all this is SO BAD, I can't even imagine using this app when I need roadside assistance. Because of that, I will just sit on hold and wait to speak to a real person, and I guess I'll keep carrying my card in my wallet too, SINCE THE APP WONT LET ME ADD IT TO MY PHONE.
OVERALL A WASTE OF THE PRECIOUS STORAGE SPACE ON YOUR PHONE.
There is no excuse for something that simply crashes when you find a hotel that you want to book.
Oh, and there is no scale on the map, so you have to guess what the distances are.
Both the mobile and browser-based experiences are terrible. The most obvious benefit of an online experience would be to store my membership info (membership #, vehicle info, etc.) but that's impossible.
Great app! 5/5
No complaints here about the app. It loaded my info correctly and sent a service member out promptly. Love the ETA feature!
App support is non-existant 1/5
I have had a problem with the app for months and no one seems to be able to fix it. When I send feedback from within the app the response is contact my local club. I have done this numerous times and there has been no resolution.
Would rate as zero 1/5
App is useless. Very hard to get to useful information such as proof of automobile insurance. Why isn't that info available in Apple Wallet? No way my teenage driver could use this to provide a police officer with proof of insurance.
Doesn't even work! 1/5
3.9.5 - The absoltue worst or Crappy App 1/5
Just a shill app to sell services. Useful benefits r buried under layer of ads & navigation. I have been using this app for over 2 yrs. Newest version (3.9.5) updated 8/2016 is completely revised. It's junk. Many options don't work and ones that do work poorly such as the trip timer which uses current location to start trip rsther than allowing u to select or keyboard a location. I wanted to find out time between my brother in north carolina and my daughter in south carolina. It cumulatively added times starting at my house in ny whichnI didn't want. This version is made for iphone and not ipad since it only works in portrait. I don't use this type of app on iphone except for maps which is now awful. The picture in the app store shows the previous opening screen. The new opening screen asks for ur zip code and clicking continue to next screen so u can download the real app which is more an advertisement for paying services.
Not working properly 1/5
Won't allow features and tells my to update my app, app is updated and thus the circle continues.
Not helpful 1/5
Not a useful app, don't waste the time to download.
Doesn't work at all 1/5
App is stuck in a loop that just asks for my zip code. After entering my zip code it shows me an ad to download another AAA app. When I exit out of that it asks for my zip code again.
Just Saying 2/5
I would like this app much better if I could use it to pay my monthly automobile insurance premiums.
If I could give a zero I would 1/5
I have been struggling to get my account information loaded since I relocated. Nothing works. This is not my first change in clubs so new membership number.
Contacting the club doesn't help. I have repeatedly tried all the things they said to do - delete app, restart, wait 48 hours, reinstall - still doesn't work. I have contacted the developer.
Cannot recommend the app.
By E Thanh
Since the update. It's been ridiculously slow to load.
Roadside Assistance no longer works 1/5
I've used this app last year for roadside assistance and it worked great. No longer. It is now worthless. It won't complete the request.
By Why camt you fix this?
Another update and still unable to take care of poor programming. App unable to remember Grade of fuel selected or use miles in distance to station. Such a major challenge to correct. Would only take a few minutes if s little thought would be applied to task
As of July 10 miles seems to stay and not switch to km but fuel type still goes back to regular. Why can't you keep last type selected. Some of us use premium or diesel and don't want to base or decision on price of regular fuel having to go into sort to select type each time is annoying
Terrible App!! 1/5
By Taylor Towne
This is a horrible app. It does not work well with my iPhone, before or after my recent update. I can't access any discounts or perks for anything. I know AAA is a great company with a ton of perks if your a member but if trying to use the app to take advantage of them your wasting your time
This is junk