Do not waste you time 1/5
This is the most useless app I have ever downloaded. It's redirects you from everything you want to do and then kicks you out and you have to sign back in. Ridiculous. DO NOT DOWNLOAD!
Service options to choose from are not helpful 1/5
I had a tire blow I didn't have a spare and I needed a tow truck. The only option that was even close to what I needed was a flat tire. They sent someone to change my tire... There was no option to clearly tell them what I needed. The options to choose from are so limited. I called and the customer resolutions person I talked with had never even used the app and said he would download it and try it out. They don't even use or are familiar with their own app
I am a 26 year AAA member. I downloaded this app as suggested by AAA Texas magazine. On the sign in page it suggested it take a photo of my membership card. I tapped the link, gave permission to use the camera and it crashed! I have a new iPhone 7. Tried again with same result. Tried to check nearby gas prices. Show ed only one station close by. There are at least 15 within 3 miles. Deleted app. Junk!
The AAA website and the app barely work at the best of times. For example I moved between states, and the Passbook version of my AAA card still shows the old card from my last state...from two years ago!
Keep your physical card on you because AAA can't handle technology more modern than an internal combustion engine.
You have got to be kidding me 1/5
I'm stuck with family with a malfunctioning car I go to scan my card for a tow, car battery failing, and the app crashes OVER and OVER been with you for decades...this is sad...failed to enter manually. When it finally went through after multiple tries, no tow option for a flat bed, no way to call or msg tow service, AAA number referenced in app is closed not after hours. Had to call in and ask for it to be updated, waiting 20 or 30 minutes, so over an hour in half darkness now. 😐 someone was hit and killed like this in darkness due to car failure in my State last month. Your # recommended using the app for ease and timing.
Exceeded my expectations 5/5
By Eva Nadine
Love this app. Not too sure why other people are having so many issues. I have yet come across one. I love the gps locator in case I'm stuck in the middle of no where. And my membership card is with me wherever I go. WAY TO GO AAA!!!!!
Doesn't Load 1/5
App has spinning load icon but never takes you anywhere. Hate to imagine someone needing to use this app while having an emergency. Needs to be fixed or I'll cancel my membership.
Doesn't work 1/5
I've been trying for several months to login just doesn't work. Very frustrating!
This is a pathetic representation of AAA. Can't even do mobile triptiks. When looking up mobile triptiks elsewhere online, it tells you to get this, the worthless app. Many of the links in the app do not function or give the "not available" disclaimer. Pretty sad statement when AAA has roads that lead to nowhere...
It won't let me log in. It wants me to download their other app. What's going on here?!
Cool people at my triple a
The only thing this is app is good for is giving me the phone number to my local AAA. I can't login or print and of discounts or coupons. AAA should fire its app developers. Don't waste your time with this app, carry your AAA card in your wallet.
Update... still can't login as of 4-20-17. So disappointing!
App fails to load and I can't get rid of it.
Repeatable Crashes 1/5
Can't get past the second screen. App crashes every time I try to scan my card with the camera.
Note to AAA: Fire your CIO and hire someone competent.
By Linda Lou 1963
App never loads. Used to work ok but now is useless. AAA fix it fast or you will lose customers.
Nice idea, but does not work. 2/5
The idea of a AAA app is great, however it does not work. When I downloaded the app and attempted to sign up with my AAA member number, I received an error message that my number was already in use by another member. Well, of course, it's in use by me! I just deleted the app and will wait for a functional version later.
Raymond Diaz 1/5
By Older Latin Guy
Updated app won't work.
Spinning wheel of death 1/5
By Ashish addepalli
The app never loads. All i see is a spinner that spins forever.
AAA app needs improvement 4/5
The AAA application that needs improvement It could be made easier to use the routing. Hard to add stops. If you just want directions from one place to the end, works great. But try to add anywhere else, good luck. And better know the address. Can't add names of places, just the address. I went to the office to get my "Trip Ticket". The Trip Ticket is worthless.
Now AAA has added an update. They added a bar to show different "AAA Discounts" for five areas. It's over the map and can't be removed. You can't just look at the map without the AAA locations on top.
How about an update so I can look at just the map?
Update is terrible 1/5
1 star. Old app had copy of my card on screen. New app wants email, phone number, etc. As if I don't already get enough calls from solicitors, now they want to sell my info for even more enjoyment of solicitor phone calls.
I called my local and they say only national AAA can handle issue. Very bad update. And to think I still have 6 months of service on the card!
Money, money 1/5
Unlike the AAA Tourbooks, all this app offers is the sale of tours. It doesn't offer the depth of information found in the Tourbooks. So disappointing....
It cannot even connect at this point. Back when it did it was error prone, location data is terrible. I got it for the AAADrive discount but after draining the battery (their customer service says to disable background refresh, cellular data and wifi which are required by the app?!?!?) now it can't even do that.
Doesn't work 1/5
Love AAA for my auto insurance. Their app on the other hand is terrible. Have the app for AAA Drive discount that recorded for 5 months before stopping out of the blue. Now can't even get past the frozen home screen.
Need Touch ID 2/5
It is rather inconvenient to have to enter the sign in and password information every time services are required.
Constantly updating menu 2/5
By Cats Grace
It is constantly "Updating Menu". On the rare occasions it does load, the menu icons don't load and it freezes up. It's been happening, at least, since the last 2 app updates.
Even worse than before! 1/5
If you want to see every possible location where you can cash in on your AAA prescription savings, then this is the app for you. If you have some travel-related use in mind, forget it.
By Stamping Lady70
Worse app ever. Kept sending me in circles.
no stars -- awful if joint account 1/5
If you have your family on your account, this app only works for 1 member, and not necessarily the primary member. It's random. No access to your card, so this is useless if you need to prove membership and give ID, especially in families with family members with different last names. Website has the same problem. Whomever designed this app should be fired, they owe all AAA members a refund.
Can't think of a poorer app than this! 1/5
By Where In The World
Seriously, this is about as user UNfriendly as possible. Need your membership number to log in - come on. Do I have to opt out of location services every time - come on. Well, at lease I can load my card into Apple Wallet. AAA, get with it or go back to paper cards.
Doesn't work. Doesn't load. Complete garbage. Thanks for nothing AAA.
Not worth downloading current version. 1/5
Freezes and hangs all the time.
This app is sooooo slow 1/5
By Viv 99208
DO NOT BOTHER TO DOWNLOAD THIS APP FREEZES CONSTANTLY AND DOES NOT WORK!!! Save yourself the headache.
Won't even load on my phone now. Just gets to the screen with the road and blue sky and freezes my whole phone for a solid minute.
App makes you download a different app? 1/5
By Auntie Flea Flea
All this does is ask for your zip code then tells you to DL a different aaa app.. I'm confused as to why this even exists..
Great app love it very handy
Spams you with ads. Junk. 1/5
By Honest Ben
This app occasionally sends a notification that is simply an ad. E.g. for Hertz. Ridiculous. Jerks.
Will Not Open 1/5
I love this app especially to find the cheapest gas but after last update, the app won't open and then crashes.
AAA Mobile 1/5
Not so user friendly. Confusing. Agree that continuously asking for location services to be set to "on" is annoying.
There doesn't seem to be a way to log off. All I wanted to do was to see which Rx's gave a AAA discount. Can't find a way to get a lusting of participating pharmacies. I'll probably delete the app to save iphone storage.
Too long on updating menu 1/5
By Oooooo ok
Needed roadside assistance today and used the app to get help. When opening the app it gets stuck on "Updating Menu" for at least a minute, even after opening the app more than once. Super frustrating when trying to get help.
Updated review on 4/3/17:
Still stuck in "updating menu". I deleted the app. Worthless.
Roadside Assistance doesn't update, looses appointments 1/5
By Doc Friedeman
The app is horrible. Not sure what paying for. The roadside assistance app lost my appt fora jump start on my car.
Please fix 1/5
By Jt screechowl
Crashes and will not open.
Unstable. Virtuously useless 1/5
By Country Brits
I'm supposed to use the app to participate in the On-board program. It sort of works a few times (usually won't connect or load my data) and then the whole app quits working. I open it and it closes itself without loading anything. I've reinstalled it three times now. I have little hope for this one. (It worked longer, then same thing happened. Reinstalling it yet again.)
Updated version won't load 1/5
Newest version only opens to freeze and then crash after about ten seconds of a blank app page.
Worst App.. just like their website 1/5
This app is frustrating. I log in and go to view my car insurance info and it always takes me to my membership info. This same thing happens on their website. Like AAA but man their app/website are HORRIBLE!!
Awesome app 5/5
It help you save and easy to understand
Very helpful! 5/5
By Poofie Pickles
Gets me the best deals near me and allows me to access my other accounts!
Annoying location services reminder 1/5
I do not want to be reminded every time I open the app to turn location services to always on. I have the app set up the way I want it, quit reminding me.
Don't get excited 1/5
By Triple Disappointment
If you are looking for a convenient alternative to calling for assistance, you should give up now and save yourself the frustration of attempting to use this worthless app.
AAA mobile app 1/5
I have to use this app in order to get discount from AAA. The app crashes all the time. Locked up my iphone6s. If not for the discount I would stay away from it. Bad bad bad!
Worst Application Ever 2017 1/5
Be forewarned, do not install this application. I was only able to use the application one time. All the other attempts leads to a locked launch.