Scammers Scammers Scammers 1/5
By Irish Eyes Smiling
Do not get this app!!! The customer service number to cancel called 10 times was over 45 minuets and I hung up. They keep taking money out of account even with a 29 day cancel notice. When I tried to email my request they prompted to download before I could send.
Save your money, this app is so slow it's an absolute scam, it barely works.they make it nearly impossible for you to cancel you basically have to block your credit card number from them.
I’m still waiting on my Amazon gift cards. U don’t deserve 1 star, u r all thieves.
Use PayPal_File With Your State Attorney General 1/5
I didn’t read the reviews beforehand and thus, now that I have will be canceling IMMEDIATELY (not even in the 30 day period, same day). I don’t do business with companies that don’t have a clear cancellation policy, which is why I’m glad I always screenshot the “no obligation/cancel anytime” notice.
If you are one of the many customers that cannot “cancel” and see charges to your account, file a complaint with your state attorney general’s office—consumer affairs. If what I am seeing is true: it is ILLEGAL and there IS help for you!! Keep call records as I will RIGHT NOW. Always use PayPal as a second line of defense.
Why so many hoops to cancel? 1/5
The setup to cancel this is a plight to keep my money with 19 questions/hoops to jump through before I can submit my cancellation. Also, this wasn't under my iPhone subscriptions so I thought it was already cancelled until another $8 charge app reared on my statement. The app just isn't intuitive enough... especially to move between siblings.
TAKES SO LONG TO LOAD!!! 1/5
By Vaporeon Bluestar
It takes so long to load that I had to punch my tablet. DO SOMETHING HERE!!!!!
I want my money back. 1/5
I did not authorize this app or the 30.00 it charged my card. I want my money back or I will sue you.
Poor I WANT TO CANCEL MY SUBSCRIPTION 1/5
I WANT TO CANCEL MY SUBSCRIPTION!! Every time I follow the instructions I get no where. I want them app to stop NOW!!
Never signed up and it’s been charging my card 1/5
By Dree's Peanut
I’ve never signed up but this company been charging my card for over a year
Love the content but frequent crashes 4/5
I have used abc mouse with two of my children and I absolutely love the content. I am frustrated by the frequent app crashes. If they could fix this problem it would be a perfect five stars for me.
trying to cancel and they keep charging
I love this app for our daughter (3yrs), but when can we expect a bilingual version or even a Spanish version? She’s raised in a bilingual family and really could help her further
Cancel my account now! I don't want it 1/5
All of a sudden it wont let me download the app because I want to cancel it. Really? I want to cancel mu account right now!
Does wonders 5/5
My three year old loves the app. I've seen so much growth over the months we've had the app.
Fun, really pretty 5/5
There's alot of fun, educational games for little kids and the art and animation and really pretty.
Love it 5/5
By Tetris for life
Kids love it
By Wolf man-85
We haven't even been able to full app. Keeps saying we're offline even though I have signal and am also signed into my high speed wifi. Will not be keeping it if we can't get full use.
Waste of LOTS of money 1/5
By The hair chick
I'm very unimpressed by this. I have been an Assistant Principal and a teacher- there are so many other BETTER things. Plus, it doesn't even load right on our iPads or my iPhone. 70 dollars down the drain. Don't buy.
Love it. 5/5
This is so awesome my twins used it and it's AMAZING 😍 I am so thankful for this game. They were two and now three and the are so smart my twin girls love it. I recommend this to everyone. ❤️
My 3 1/2-year-old has some learning disabilities and delays. I downloaded ABC mouse because he was not getting the education he needed from his preschool. My son has excelled due to ABC mouse. He has learned more from this program then he has learned into hears of school.
Helping my two year old!!! 5/5
This is helping so much with my child's speech, hand and eye coordination so much!!! Glad we invested in this app!
Keeps freezing up 2/5
By Greened frog
Lately, every time my granddaughter and I try to login and learn, it freezes up. Program keeps trying to make us watch the beginning video even though I am logged in..
Great for both toddlers 5/5
They love the tickets!! It makes them want to get through their lessons to be able to use the tickets for cool updates to their room/aquarium/new animals.
Love it. 5/5
My three year old absolutely LOVES ABCmouse. And he's definitely learning from it. He's currently obsessed with the fact that you get tickets from the activities to buy stuff for the pets lol
My son love it.
But need Spanish, when???
The WORST APP EVER!!! 1/5
Downloaded the game, used it for two weeks and discontinued our service. Went two months without a word or an issue with the application. As of YESTERDAY abcmouse charged my card a ridiculous amount and sent my account into overdraft. There are daily overdraft fees that occur while their telephone-LESS customer support takes more than 2-4 days to reply by email?!
Will be calling the BBB, calling fraud with my bank, and sueing them if action isn't promptly done about this.
THE WORST APP EVER!!!!!!
It has potential to be awesome but the navigation of the app if too difficult for small fingers. Definitely needs to be easier to pick activities and it doesn't really keep my sons attention very long.
Love it!! But... 5/5
Seriously I love this app for my kids but it needs to be able to keep the kids from signing out and changing users
This is so frustrating 1/5
I work from home so our internet is pretty fast. I usually let my daughter use the game on my computer when we can do it together but when I'm working I'd prefer for her to use it on the tablet. Well you have to download this slow very annoying app. It won't let you just do it from internet explorer or Crome from the tablet. She doesn't even wanna use it because it is so glitchy and so slow. I have to stop what I'm doing numerous times to help her reset the game or activity she was learning! Please fix this asap or we will move on to other activities!
Great tool for both my grandsons 5/5
Two different age boys yet they get a great deal out of it. It is not just an app to keep them busy it is As advertise a learning tool
SCAM!!! SCAM!!! SCAM!!! 1/5
UPDATE: STILL HAVEN'T RECEIVED REFUND. WHERE IS MY MONEY AND WHO TOOK IT??? WHY AM I NOT SEEING THIS POST AND HOW CAN THEY HAVE A GOOD RATING WHEN ALL REVIEWS ARE NEGATIVE? WHY HAVEN'T THEY BEEN INVESTIGATED???
-Don't be fooled by the overall rating, look at what MANY OTHERS are saying here: THEY ARE BEING ROBBED BY NOT BEING ABLE TO CANCEL!!!
-Don't be fooled by their star rating as these are customers with initial impressions that more than likely haven't tried to cancel yet! MY PREVIOUS REVIEW BELOW:
While this app offers positive reinforcement type learning and varied lessons at age appropriate levels, I felt the need to write this review for the very same reason as have others; this being: "making it virtually impossible to unsubscribe."
My wife and purchased the year membership because for the simple fact that it stimulated our sons learning - Great! However, after 6-7 weeks of 1-2 hour a day learning, our son exhausted lessons,repeated them (because he liked them), and eventually stopped all use altogether. When the time came that I was notified to cancel annual membership (I set this myself on my own calendar), I, as evidently others, could not definitively cancel membership and was charged another whole year as a result of it.
REVIEW: I GIVE THIS APP 1 STAR FOR REASONS MENTIONED ABOVE AND ITS RELATION TO CHILDREN NONETHELESS. I AGREE WITH OTHERS AND DO NOT RECOMMEND THIS APP.
Amazing app😍😍😍😍 5/5
My little sister is only 3 she knows all of her number 1 to 100🙂all because of this amazing app and did I say she knowers all of her stuff for school all thanks to this app go and get this app🙂🙂🙂🙂thanks for reading love ya💓💓💓
1st Place: Buggiest App of All Time 1/5
I have tried this app on android and apple and it is quite literally the buggiest app I have ever used on either platform. Every time my daughter uses the app it freezes or crashes probably three times, which is extremely frustrating for her (and me). I can't even tell if the service itself is any good because all I have experienced are glitches halfway through a lesson so I skip to the next lesson. Not worth the money until the developers get their act together. Writing to customer support now for a refund
Great learning tool! 5/5
We tried abc mouse with a free trial and I'm so impressed! Along with the schooling we do at home, my kid is learning a lot! We will continue using abc mouse for years to come! We love it!
App issues 3/5
iPad app keeps freezing and shutting down, losing daughters work. Very frustrating.
Love love 5/5
My 4 year old loves this. It's been a lot of fun for her while she learns.
App crashing 1/5
I love ABC mouse, but seeing as I have more than one child, I'd like to be able to utilize my account on more than one device. Unfortunately, the app constantly crashes on my iPad. Worked great the first day, now my son can't do a thing without the app completely closing out.
Absolutely Amazing 5/5
By Nelly with four
Wonderful and educational. Many great learning materials for my children. They absolutely love this app. It keeps their imagination alive and they still want more. Thank you ABC mouse!!! 😀😀😊😊
This is a great app. Worth the money! 5/5
My 5 year old and 3 yr old love it. And my 1 yr old watches closely. It's a game he can play first think in the morning and I'm ok with that.
Grandpa Happy 5/5
By Paul Biggs
Worth every penny.
Took my money, no service 1/5
I signed up my 5 year old for a monthly subscription. I paid the $7.99, and low and behold, we didn't get access to the subscription. I email customer support, give them a copy of my receipt from the App store, my customer ID, etc. They tell me they have no evidence of an account, and to take up my issue with Apple? Worst customer service, avoid at all costs, complete 100% waste of $7.99.
My son and I Love Love Love Love ABCMOUSE 5/5
My son is 18 months old now and we started using ABCmouse about 2 months ago now and he absolutely loves it he is starting to talk more and wants to read more books and do more puzzles he Love the games and the songs he just has on loves this app and is always asking to play thank you ABCmouse I love you
The app barely works it's been months since we got it but stil can't utilize it to the fullest.... very sad
Love love love 5/5
I am so happy I got this app for my children!!!!!! They love the educational activities without realizing their learning 😃
Love the new rooms! 5/5
The new rooms look great! :)
ABC mouse 5/5
My 3year old granddaughter is learning and enjoying it at at the same time. We love this app. Highly recommend for toddlers who have had no desire to count or learn anything before we started ABC mouse.
After emailing back and forth with the ABC MOUSE CUSTOMER SERVICE TEAM
I finally logged in after a whole week of wondering what I did wrong I entered the wrong email! & btw thank you customer service team for answering all my questions! But after logging in now it won't load neither on my iPhone or my daughters iPads it's very frustrating because we went thru all that just so the app won't load.. can I get some help?
Do NOT trust this App 1/5
I downloaded this app for my 3 year old under the impression that we can try it for 30 days as it is advertised. I could not install the app without providing a credit card number to "try out" the app. Automatically, it charged my account the full amount of $79.99. After a few days, my toddler lost interest in it. I tried to cancel and get my money back via ABCmouse but was told I need to contact iTunes. And of course, Apple tells everyone to go pound sand. DO NOT TRY THIS APP, unless your child has tried another child's for the 30 days. Trust me, it will save you all of issues in getting your money back if your child does not like the app.
Soooo glitchy 2/5
While I love the content of this app, my son constantly gets stuck repeating the coloring portion of the lessons. He uses the desktop version and I always have to go on my phone app to update or it won't move on 🤦🏾♀️ ugh please fix!