By Yellow shine
ABCmouse is awsome!! My mom think it is great too but my older brother says that it is boring but I think it’ awsome👍. Since I am 4 and he’s 10 it might be boring for him. Also,he already knows those stuff!😐He’s really smart👋👋😃😂!!!!!!!!!
If you leave less than 5 stars your doing something wrong. (User error). Great kids learning app.
Trying to cancel this subscription has been ridiculously difficult and still not accomplished
Drain 100 in toilet, it would be faster 1/5
The app hardly works after opening the app. It spins at loading screen forever and then it might work some times. I have a 200mbps plus internet speed and it can not load the content. What a crappy app. Please fix it.
Stay way 1/5
This is a scam. The app doesn't even work. And they just took $30.00 out my bank account. Stay way from this.
Great help 5/5
By Mrs L Pete
Bought this app for my 2 year old granddaughter and she love, love, love the program.
By Do wild
It says free when you get the dumb app
Purchased ABC Mouse for my 2 grandchildren 5/5
I purchased this program for my 2 grandchildren before they could read or write. One (boy) started using it right away, the other (girl) never used it. They are now both 7 years old in the 2nd grade. The boy is the top in his class, reading, spelling and math. She attended summer school last year and is struggling since day one. I’m sure there’s more to it, but I’m also sure ABC mouse also had a big part in it.
My son loves it 5/5
My 5 year old loves it and he is learning a lot from it
App Not Working 1/5
I tried to log in and get a message of “text message” over and over
Can't get it to stay opened 1/5
When I open the app it is super slow to load then if I finally get it to load to go to the class room it shuts down. I even deleted all the downloaded apps on my iPad and it still doesn't work. I am not going to pay for something that doesn't even work.
Ok, still buggy 3/5
It's an ok app. Not sure about any useful educational material, but it's a busy app.
Why pay 1/5
Why would you have to pay to learn . I could just teach my sister instead of paying this app.💰💰💰😔
I never even heard of this website until the charge showed up on my bank statements. How exactly do you have 5 stars when every review is negative and touching base on the fact that your company is fraudulent. You don’t even deserve one star. I’ve already contacted the better business bureau and filed a fraud report! You will not be screwing over anymore people.
simple: one star. i probably should wait until i talk to a representative before i express my feelings. the program works. all children learn on a different level. i would never leave a 2, 3, or 4 year old to navigate through the program. moving right along as i write my review; i was billed for a new yearly subscription without my knowledge. if you look on your bank account or credit card account; you will find a number listed to call. thanks wells fargo!!! abc mouse time zone is pacific. 1-800-633-3331. hopefully we all will get some relief if this is the correct number to customer service.
Read the reviews before you join!!!!!! How has this company not gone under????? There is no *real* customer service. They steal money every month, despite my requests for a cancelled membership. I have tried and tried to cancel my subscription and NO ONE will help me. Save your money!!!! Do not sign up- there is no way out.
thumbs down 1/5
not happy. 1/5
i’ve been using this app for over a year. used to pay $7.95. now they upped the price to $9.99?? are you serious?? unsubscribing now. DISGUSTING.
My 4 year old son isn’t able to be in school right now due to his heart condition so this app has been amazing in helping learn the things hat he’s missing out on by not being in school! Literally the first day of using this app he knew so many things about yaks that I was in awe and so proud of him.
There is no free month 1/5
I was told that I could try abc mouse for a month and that if I didn’t like it I could just leave within the first month and that I wouldn’t get charge. There is no way to try the free month without signing up for one of their plans, then when you want to cancel the account within the first month they still make you pay for the plan. I canceled my account the same day I signed up for it and they are making me pay for the next four months.
Help !!! 1/5
I dont like the way abc mouse is withdrawing money automatically from my bank ... i cant see i have any subscribed not on the ipad not on my phone but when i login i can see i can access but i canceled my membership long time ago but every-month they withdraw money !! I went over to the apps and worked really hard to cancel the subscription but cant do nothing !!
It is difficult to cancel subscription. My child was not interested in this program st all.
Great program just glitches at times 4/5
I’ve used this program for two years now and my daughter loves it. My boys who are too old love to play it too. She has learned several things using this app. And I cancelled my subscription for 6 months and did not receive any charges on my account the entire time. I was alerted when the charges would restart also.
Won’t work on iPad air2 1/5
I downloaded this today and the app will not load on my iPad air2. It loaded one time when I first logged in and before I could finish adding my information it froze. Since then I have not been able to get the app to open. Good thing I got a free month or I’d be very upset about a waste of good money.
Unable to cancel my prescription 1/5
By Sooooo goood!!!!!!
I have tried and tried to cancel and cannot find a way to cancel.
Hire New Developers 1/5
I can find many other kid apps that are less glitchy and way more user friendly. There are way more complex apps/game apps out there that work amazing, find some developers that could do the same for these simple kid games. ABCmouse has good material but you can find the same material for free elsewhere.
My kid is 3 years old and can figure out how to work other apps with similar games, but she would not be able to figure out this abcmouse app without my help.
Don’t have restrictions button. 1/5
By Crazy MadCat
This does not have restrictions button. So I can Turn off math or arts. My 4yr old love arts and coloring. But not reading. I want to focus on reading only but not possible.
Content is fine.... if you can get the app to work 😡 1/5
The ABC Mouse curriculum is great...... The App on the other hand is almost useless. It takes forever to start, features don’t work, and randomly shuts down. Developers need to take some serious time to make this even functional.
The activities are boring. My son only plays because he likes his hamsters. It constantly has glitches, even though we keep the app updated. Don’t waste your time. Starfall is much more interesting and a ton cheaper.
Great game but... 5/5
By jimmy chain
Game said if you want to keep going send child to this adress
I love it so much 5/5
Look it’s a great app that my son was ok with until he found YouTube and Netflix. I have been trying for a year to cancel the automatic renewal and I can’t. Nothing that Apple suggests works. This is really annoying
Stops working constantly!!! 1/5
It’s 2018 and constantly stops while she’s using it!!! Why do these updates never help??
Can’t find a way to cancel!! 1/5
By despondent american
I’ve been searching everywhere for months and keep getting billed. May have to resort to having my bank reverse the charges is someone at Apple or ABC Mouse does not fix this!!
Won't stop charging my card even after cancelling! 1/5
They are scammers! They won't stop charging my card even after cancelling. It's been a year! No one answers the phone or responds to the emails. So frustrating. I had to call my bank and cancel my card today and that's going to be such a headache because I have to change that number with all of my other accounts. Thanks abc mouse you will be hearing from me via small claims.
Not free 1/5
Downloaded what I thought was a free app but unless you pay 8 bucks a month it’s worthless.
Great learning tool 4/5
I have had ABCMouse for over 2 years now and my son used to play it daily, he’s three now and he barely plays it. There have been some glitches in the app but nothing major, just problems with changing the avatars clothing sometimes. Oh and I don’t like that you can’t reset the learning levels on the learning path.
PLEASE READ THIS ABC MOUSE! 3/5
By Va beach
We like this app and are happy to pay the monthly fee. But PLEASE make logging out more difficult and not as accessible to a toddler user. My son is constantly logging out - at least six times per session and it’s so annoying and time consuming to have to continually log back in.
Disappointed ! Trying to cancel & cannot reach anyone 1/5
By Sashay 1
Log in does not work ! Want my money back.
No thank you. 1/5
Driven to write this review after my extreme frustration when trying to cancel. After watching a YOUTUBE video I finally figured it out. I cancelled because I had the app for 7 months and my daughter NEVER wanted to play. The site is confusing to navigate and the concept of tickets is obscure and meaningless to younger children. As a teacher I honestly didn’t find this to be worth the money. There are better means for learning!
Terrible expirience 1/5
Two months ago, my kids bought abc mouse with my permission. They told me they did not like that app and I deleted it on my phone. The App Store kept on charging me for the app for 15.99. I deleted my pay allowance on the App Store and it still charged me. I contacted my bank and said my App Store should erase the whole paying database. The bank said they were not capable of erasing databases. They suggested to use Touch ID on my iPhone so when I used it for security; it would scan the finger of the user and if it was the right fingerprint, the app screen will show. The charging expired at a heavy cost. My children cried when the apps would not show.
Hi my names BILLEBOB
A crashing nightmare 3/5
The kids love the app when it works. Once it crashes it becomes a nightmare. Please fix.
Don’t dare get this app!!! Fraud 1/5
Simply out for your money
THIS IS TRASH 1/5
IM A 14 YEAR OLD GIRL THATS BROKE AND NEEDS TO LEARN HOW TO REED AND WRIGHT! AND YOU HAVE TO PAY 10$ A MONTH!
Awful customer service 1/5
My son did not take to this app- so I was charged twice, the $1 and then another 5$ and then I canceled a month ago before my “free” trial. And a month later I am being charged for a months subscription. No response from customer service a couple of days later. Am I surprised ? Not really. CALL if you want to cancel. Their interactive customer support is lacking.
I like it, but it’s very fussy... 3/5
I really like this app. However, when my free trial I had was up, the app was very fussy about letting me sign up for a paid membership. Customer Service wasn’t very helpful, but we had no problem upgrading to a paid membership via the website.
Anything billing related, I recommend doing on the website.
That said, the app has been cranky lately. The ‘my room’ area doesn’t work at all. It’s just the wallpaper/background. Yes, I’ve rebooted my iPad.
Crazy apps. Can’t use but auto take money from my acc 1/5
FINALLY Figured out how to unsubscribe! 1/5
I’ve spent hours on this sh*t. My kids were over the app within a month but I’ve been paying for it for over a year because we couldn’t figure out how to cancel. Before I went ahead with the last-ditch plan and cancelled my credit card, I spent time tonight googling and working on it. So - to save you some time so you don’t slowly bleed $100s out of your family’s budget: You have to go to your subscriptions inside iTunes / App Store- only there can you break free. You will need you Apple ID and password. Nothing on the abc mouse website works.
My kids used this app for a few months and liked it. It had good material and kept them interested. However the app was very glitchy. It would not allow them to pass certain lessons because the app was not working correctly. Then they couldn't go on to any other lessons. So they were basically stuck. Very annoying and frustrating. I contacted customer support and never received a response. The kids never used it after that and I never renewed. For such a widely used app you would think it would work properly...or that someone would get back to you after multiple emails stating the problems we were having.