App crash 1/5
I have been using the app as a traveler without problem, but yesterday I became host, and now, I try to switch from traveler to host and the app crash (on iphone and ipad)and it's impossible to re-open it. I have to delete and re-install it. And the whole process begins again. Very frustrating.
Excellent App 5/5
We LOVE our Airbnb app. As hosts, it has really helped us to rent our space and feel safe that our guests are screened and that we're insured if anything were to happen.
Airbnb for life 5/5
By Eddie Glasses
I support them and everything that they do. Period.
I Love This App 5/5
This is such a great app. Last year we stayed at a great condo in Florida for a week. ANYTIME, I'm thinking about a trip now this is my first step!
Kept crashing and saying error every time I tried to create an account. Frustrating experience.
5 stars 5/5
By Lemon grove ca
I love the app, been able to run air Bnb about a year with no trouble,,, I have learned now.... you can not change all issues with the app., u need to change threw the computer. But very easy to use n navigate app
Crashing 3/24/2017 1/5
Unable to switch to hosting. Trying to do so would destroy the app and have to redownload
The best 5/5
Love it. I can see pics of the places. All the information is available at my fingertips. I like being able to save places that I'm considering.
Good app 5/5
By Rug pop
Never have a problem, simple and easy to use.
First time user 5/5
I found this app easier than the web version. I booked my first stay and it was fairly easy to do so.
Haven't had any problems so far. Would suggest that you have an option to list only favorites on the map so as to choose by location. Having all the others on the map too can look congested which makes it harder to visually see just your hearted-favorites.
Super easy to use. Does everything I need it to. And ABnB rocks!!
Pay twice for cancelled reservations 1/5
You make a reservation, host cancels the reservation, you end up paying for the room. It happened to me. If you don't believe me google it. You are guilty until you prove it otherwise. Try finding their phone number for resolve an issue.
Best way to travel and discover 5/5
AirBnB is the future of travel and their iPhone App is the perfect extension. Not only does AirBnB provide a unique travel experience but also a quicker, easier and most accurate booking experience.
Stretching thin 3/5
By Anti anti-contrarian
This service was great for a time when it was focused on one thing--housing. Now it's a circus covering haircuts and pet services. Works slow and the interface is clunky.
Nice interface 5/5
Impressive application very nice interphase easy to work with. The preapproval feature it's very convenient for homeowners eat weed reminder the host that he needs to confirm his stay within a 24 hour window.
Great app, great service 5/5
I've never had an issue with this app. Great alternative to the web version!
Nothing is working lately 1/5
Looking at airbnbs in the app is one of my fav things to do. Probably like you, I sit on a computer all day, so I rly like to look at my phone to switch it up and unchain myself from the computer the rest of the time, but lately nothing is working. The app is super slow from the moment you open it. Sometimes I enter a location and an entirely different location comes up. When I'm scrolling the list will just repeat sometimes. When I'm using the map it'll say there are no airbnbs in the area and it won't let me just search elsewhere, I have to clear all of my beloved filters 😱 and then reselect them all. I click into a listing, try to open the images in the lightbox for a larger view and it just freezes with a black screen, then later loads like 8 pics in. Pls show the app some love so I can creep people's houses around the world from my mobile device! Also, in my dreams one day you'll add: on the beach and private pool filters. Also, apartments within a shared house and pool houses/cottages will be separate categories from entire home.
Your #1 fan
So easy to use 5/5
By no name 999
The app is so clean, quick and easy to use, have booked the last 3 stays In Less than 15 minutes from search to booking
Life beckons. 5/5
By Love weather.
Good app for a great service 4/5
It's a good app, it has almost everything you need. I would like to see a little more functions in the host version, but definitely recommended if you are a host
Never works 1/5
ALWAYS says connection issue. Tried calling AirBnb for help they never followed up. Please help if you know how to resolve.
Better than expected 5/5
AirBNB is so much better than hunting a hotel. We stayed close to the epicenter of the Captiol Area of D.C. No hotel would have come close to the efficiency, proximity and comfort that we got from our rental, esp compared to the price!
won't connect to internet 1/5
The worst!!! No matter how many times I update or delete and re-download the app, or out and back in to my account I cannot get the app to work. It just says I'm not connected to internet (meanwhile everything else on my phone is working fine).
By Moe & John
Totally transparent. We can go from desktop to phone to tablet and all the info is updated and at our fingertips. It lets us respond to a question or request within minutes. And that makes our guests feel well cared for.
Great app 5/5
By Mittin monster
Fantastic app. I use it to run my Airbnb without any need for a computer. I would suggest allowing hosts to select a specific minimum age for booking as some environments are not appropriate for minors or people under 21. We write it in our house rules but still get booked by people under 21. If you can create a filter for this when guests are booking this would be helpful. Also, please find a way to increase ID submissions as this puts us at ease when we know who our guests are. Thanks for changing our lives Airbnb! We are so grateful that you exist!
Awesome App 5/5
This is a awesome app.
Prices need to be on calendar 4/5
I don't like having to click to another page to see what my prices are for each day. I would like that to show on my calendar when I glance at it.
Great App! Keeps me up to date! 5/5
I can stay on top of reservations, messages, and make changes all right in one place. It's great!
Background checks! 3/5
By Bella Jaymes Cullen
Y'all need to do background checks on all of your hosts around the world cause I've heard there are a lot of scammers that use this app so if I were y'all I would do that to make sure no one is scamming people literally!!
Maggie's Place 5/5
Maggie is awesome, she has a really nice place and she's super cool. This was our first time in Chicago and it's in a really nice area.
New Updates Need Work 3/5
By No Refusal
The app and Airbnb are awesome, but beware of the newest version of the app. It has lots of glitches and some of them are serious! For example, I can't read reviews on the app so when I try to read about somebody wanting to rent my condo, I'm out of luck. Hit on reviews multiple times and nothing happens....
The second home 5/5
Airbnb is the most creative app we have had since the finding second home as we travel was not always available for many years in Europe Bread and Breakfast places exist but it was hard to find them and today with an app and cell phones we are at incredible choices and homes and many different places in the world at arms length to find what we love and it's incredible it's like second home from home people we meet a lady by the way
Update Details 1/5
Please include the details of what the changes are in each new release!
Does what I want it to do 5/5
It works well and is intuitive
Worst Customer Service Ever 1/5
By Jon-Scott Nielsen
If you are wondering why one star..check the subject of this review!
Great app awesome prices, and variety to choose from.
Zero Service 1/5
There is no support and no way to get you money refunded when hosts "accept" your reservation then add additional fees in a "new offer." Many hosts use this scam to make their spaces look more affordable. Additional cleaning fees, daily fees for pets or other items.
Love Love Love 5/5
I've been using Airbnb app to book vacations for 3+ years. Knock on wood have NEVER had a bad experience. I've been using Airbnb app to rent out my cabin for nearly 2 years now and LOVE it so much I won't be renewing my contract with competing vacation rental website and will use Airbnb exclusively. The improved app now lets you send pictures in the messages. Still doesn't let you see emojis which would be my only suggestion to app creators.
Works great 5/5
Have been using Airbnb for years with great outcome. This app is simple and does what it's supposed to. What's not to like?
Awesome App 5/5
By American Air Flight Attendant
Always book with Airbnb over the expensive and dull hotels. Airbnb puts you directly in contact with locals; first one being your host. The places are ripe with style options: modern, contemporary, artsy or traditional. This app has a home decorated and conveniently located to your liking. It's awesome! I'm a frequent flyer obviously and I wouldn't travel any other way!
Great App 5/5
Easy to review bookings and communicate with our guests. Keep it up!
Nov 8th crashed it all 2/5
So annoying when you change your weekend prices then it automatically changes your special rates as well for certain days. Otherwise love the app
My app has had error messages for months! It never goes away. I wish it would get fixed.
Great. So modern. You update the app regularly--love!!! Easy-to-use interface. All to be expected with a tech company, right?
Do not download this app! Do not book with this company! Scam scam scam scam scam
Your site 5/5
By wanting more
Love your site
Love being a part of it !!!
Really helpful 5/5
It's the best option when we are traveling.
Changing the world 5/5
AirBnB has truly changed everything having to do with planning a travel. Being able to go across the world and stay in an actual place that's a home and feel comfortable, for me, changed the entire game of travel. Thank, guys.