Fix US please 3/5
By Serhii Aksiutin
1. Citizens One;❌
2. FolioFirst Stock;❌
3. Barclay Apple card;❌
4. 401K Roth Vanguard;❌
5. FSA Navia.❌
1. Restricted Stock is part of Net worth;❌
2. Broken edit feature on Loans page;✅
3. Broken rename income transaction feature;✅
4. BoA Annual fee is missing in Financial Health;❌
5. Mark every return as an income;❌
6. Data of 1st day of the month shows up on 31st;
7. Bank Account > Albert Savings. Screen functionality is incomplete;✅
8. Transactions do not remain their new names;❌
9. It is loosing transactions.❌
1. Property Car auto estimate price feature;❌
2. Predictive auto annual income along with manual;❌
3. Pull individual stock options info: Distinguish between promised and vested amounts;❌
4. LOYAL3 institution is no longer relevant;❌
5. Return should be tight to initial transaction an populated as a paired thread.❌
Accuracy issue 2/5
I actually like the app, and concept. My only issue ( and it’s a very big issue) is that my accounts do not update until after 48 hours. WHAT!!! That goes against the entire purpose of getting a budgeting app. I can easily be falsely lead to thinking I have remaining funds to spend that I actually do not have.
On top of this, I’m actually paying you just to set savings goals?! I’m ok with paying this, but please fix the update issue or the app is useless.
Other than the above, the app/concept I really like. This is the first budgeting app that I actually really want to use.
Ripoff alert 1/5
I signed up for Albert to test it out and have accrued a decent amount of savings. Now I login and find I must pay in order to be able to access funds. This is ridiculous. There was no warning of this change, or I would have already withdrawn all funds. Hoping there is a way around this, but definitely not what I expected. Bait and switch. Will now be going out of my way to try contact the company via email to get funds out. No way to do any of this in app. Had high hopes for this one due to affiliations with great companies. Definitely not worth a monthly fee at this point, and with new terms I never agreed to, I feel very manipulated. Beware of this app and company.
Doesn't work 1/5
I want to try it out, but after multiple attempts I've yet to receive the verification code. Can't login and there's no links or email for support. Help a brotha out
THIS APP DOES NOT OPEN ON MY PHONE WTHHHH 1/5
By U guys r love, u guys r lyfe
pls fix this issue I had it since I found out about this app and I restarted the phone too many times
This is not a free app 1/5
By Paris 🏃💨
Logging into app it wants you to PAY for financial planning services. If I wanted to pay I would have purchased an app. Just put the fee up front
Love this app! 5/5
It's simply amazing! It does everything and it's all very organized and easy to understand and use. I love it!
This app does everything! Wether your looking to track spending, bills, or save money…Albert can do it all. The interface is seamless, and all of my accounts linked with no problem. I was a bit skeptical at first, but I wish I would have found this app sooner. One request for the developers…please make an IPad version.
DON'T TRUST THEM 1/5
I downloaded this app a week ago and since then I realized they have been stealing money from my bank account. In a course of a week I have seen them steal $81 and they stole again $8 dollars this is terrible. Never download this app never they are A FRAUD!!!!! I hope I'm the only person if there are others please contact your bank right away!
My new best friend Albert 5/5
I have always wanted a financial advisor, but never wanted to spend the money. Albert is like having a friend who is wicked smart in finance that reminds me daily over coffee of the little changes that I need to make to get ahead! Thanks buddy!
Asks a lot of questions 2/5
The app ask a lot of questions to get started. Some are not answerable because the OK button obscures the entry text.
So far so good 5/5
Just started an so far I liked it.
I love albert 5/5
By Loooooooove it
Albert Genius recommended I apply for another credit card and I got a much higher limit than I expected! I also have been able to save and watch my budget quite easily. Albert feels like a friend I can trust to ask for financial advice. I really appreciate that all the resources I need are in app. And it's much better a system to be told "you spent $100 on x over the last 2 months, the average user spends $50" than "here are all your purchases ever" which it also gives. Albert has continually added incredible features and I'm glad I saw this little ad for it on instagram. Best download I've ever made.
Will the app ever fix the connection to barclaycard? I've connected once a few months back when I had first started the app. Never connected since then. Always says experiencing elevated connection errors. Fix this and the app would be flawless for me.
This app is so intuitive and special. The interface is flawless and way better than MINT. Just so spectacular. Excited to see how much I save!
Keeps me on track 5/5
With Albert, I've been able to keep a very close eye on my expenses, and it lets me know where my money goes. Albert gives me tips on how I can spend my money wisely which is something I REALLY needed. Thanks to Albert's help, I have an extra $456 dollars in my savings account for a rainy day, all because I was told to invest my money elsewhere instead of a place that wasn't worth spending.
Try it you'll like it 5/5
This is a great program. Simple and easy to use. Does all the heavy lifting of keeping track of all my finances in one place. I only see this program getting better with future updates.
I had an issue with logging in to my account and Albert tech reached out to me and helped me resolve the issue. Thank you.
it is really managing my money 5/5
This app is professional and trustworthy.
Can't receive the four digits code! 1/5
Love this 5/5
As someone who loves keeping things organized this is honestly the best app ever. All things financially related to me are easily kept in one place so I can keep track of my spending habits and what I need to and can cut back on. I also love the auto save feature, it helped me out massively when I was taking a trip and found out days prior to leaving that I wasn't going to have as much money for gas and groceries as I was going to need. Highly recommend for anyone - especially college students learning to manage your balances.
Somehow I they took out $65 from my account for "savings" 1/5
Maybe I did agree in the process of Signing up, I was thinking this was a budgeting app but somehow they took out $65 from my account in 48 hours and added to some saving account. I never Consciously and obviously agreed to this.
Where's my money?? 1/5
By Adrianna Aaliyah
I signed up because of an ad I saw on Instagram. Thought it would be cool to see my budget and how much I'm spending a month? I NEVER knew the took money out of your account after the first month. Not only did they charge me $6 and made my account go negative. They also took an additional $8 without my knowledge after I cancelled my subscription 😡
Outside the US 4/5
Trying to create a profile. Seems you have to have an American number to sign up and get the code, guess the app hasn't blossomed to international yet.
Seamless financial help 5/5
I subscribe to the new Albert Genius. I'm telling you $5 is worth every penny. They really are geniuses. It's like having a friend who's financially knowledgeable and guides you to the right path. You're missing out if you don't have this app.
You can add all your bank accounts, credit cards, insurance, loans, all of it to show how much your spending and how much your taking in. Tracks every penny in and every penny out. Puts every transaction into a category so you can see a chart of what you're spending every month. Best financial app available hands down.
Stupid Simple Finance 5/5
This app makes finance easy by telling you how much more you can spend this month based on income and bills it automatically detects. From there it will automatically save extra money. Perfect. Much better than Mint which offers tooo much info
Love this app! 5/5
Love being able to text message and ask for advice. I love the auto savings feature and categorization. The app keeps getting better, really liking this new version and happy to pay for it with real human service
Looks amazing but... 3/5
What about the international users? :( looks really good!! Simple and useful... when I tried to sign up... this process allows only USA numbers.. so sad :(
App crashing 1/5
The app keeps crashing and I can't open it :(
I absolutely adore this app. I had some frustrations and rated it low within the app and they had me text a real person to figure out what was going on. So five stars for customer service. Love this so much.
one of my favorite apps 5/5
i use it daily! love having everything in one place
Does not link to wells fargo 2/5
Makes this useless.
Hey Albert team- really enjoying the app so far and have a couple suggestions that could make the experience better for myself and others.
1. There should be a way to add items as a recurring bill without designating the specific transaction as such. For example, I pay rent, utilities, phone bill, etc.. to roommates through venmo, but if I designate venmo as a recurring bill, then all my venmo transactions become "bills". If i can manually type in bills and amounts, they can be deducted from my budget so my budget better reflects an amount that is free for me to spend.
2. The accounts should refresh and update more frequently, or there should be an easily accessible button on the home screen or the top of the home screen to update/refresh all accounts at the same time. Going through to "menu-> accounts-> select account -> refresh" for each one of my 4 accounts is not convenient.
3. Amounts in the "Albert Savings" should be added to "available in emergency" component of the savings score in the financial health page.
Very nice and clean app so far hope these suggestions help you guys to improve it!
Mint and Clarity are Better Without Arbitrarily taking your Money 1/5
Arbitrarily funneled money into their savings account even though I have better ones set up. I hope the firm and founders all go bankrupt from their stupidity and terrible service. Give me my money back, you crooks
Simple but so much useful info 5/5
I have been using this app for about 7 months and I'm loving it. The best part is the simple way it tracks and gives useable information about what coming up for the month unlike most financial apps that show you what happened in the last month. So for example after a couple months it analyzes your income, bills, and spending and lets you know what your going to make in the coming month how much your bills are going to be and then how much you can spend, then as the month goes on it shows that amount going down and in real time you know exactly how much you can spend for the month. Also I was surprised that it was able to connect to my local credit union and to connect to a couple of accounts that weren't able to connect on other apps.
LOVE ALBERT 5/5
Just a wonderful way to track your spending habits
Can't log back in, do not use! 1/5
This app forces you to transfer a minimum amount from your own bank account to their savings products, the option to select $0 doesn't exist. I tired to disconnect this option after I set it up - you can't even set up the account unless you do it, I logged out and now it won't let me
Log back on, says I have the wrong username. If you have mint, keep it. This is going to cost me a solid 30 minutes to make sure they I'm disconnected from them. You can't contact customer service unless you're logged in. 👎🏼
Can't recover password. 2/5
I have requested a password reset be sent to me multiple times with nothing from them. There is no contact info to be found so I can call. It seems a little hinky.....
This app was great till two weeks in it crashes and never loads the info. However it still keeps pulling money out into my "savings". Not that I can access it to stop it from pulling out my money because no info will ever load. Don't get!!!
Do not use! 1/5
By Adam McCravy
I downloaded this app after seeing an Instagram ad for it. Played around with it after downloading and decided I didn't want to use, so I deleted it. A couple days passed and now Albert has taken $50 from my bank account!
They took money in my account without my authorization. Sad
Way too buggy 1/5
Fix your app and make sure the banks can actually connect and sync with the app. Constant error messages such " can not verify credentials" and "servers are unavailable" is not cutting it. Send this app back into development
This app is incredible 5/5
This is the best designed app in the finance section of the App Store. Give it a try and you'll see what I mean.
Amazing customer service 5/5
Amazing and useful app, great customer service.
Albert took out money out of an account but over drafted and I was charged a bank fee. Contacted customer service and they refunded me the bank fee without question.
Won't let me login 1/5
By Your superiors
I liked this app until I had to reset my password and each time it keeps telling me that my username and password don't match. Now I can't get into my account and the only way to contact them is through your user profile. I have hundreds sitting in their savings that I cannot access and there is no way to get it fixed. I can't even stop them from taking money out of my account because I can't login to change the settings. Very frustrating, you need to give a way to contact you if we don't have access to our app.
Will update when it changes 1/5
By Rumble jumble
My credit union is not on this app Topline Credit Union
Automated savings gone very wrong 1/5
I have turned off the automated savings option multiple times, and Albert keeps somehow turning it back on and continuing to take money from my account. Super frustrating - it almost feels like money is being stolen from me. Until they fix this, they've lost a user.
Great app! 5/5
This app helps me keep track of my spending, bills, and budget.
I love their savings option. You can add your checking account and Albert deducts however much you want, and how frequent. This has been a great help, saving money for a rainy day has never been so easy.
Worst app 1/5
Tested it out to see what was so great , Uninstalled it and I get Charged 50$ on my account I want my refund and I'm going to get it like it or not!
The app makes absolutely no sense and is difficult to use. I tried to unsubscribe but still keep getting emails and text messages. Don't waste your time downloading it.