Fiscal Fitness Overhaul 5/5
I love this app. As someone who has a heavy focus on personal finance and fiscal fitness, this app helps me take a peak behind the curtain of my own spending habits AND helps me save, mindlessly.
It has helped with the development of a debt repayment plan and made it super simple to see all of my cash flow in one place.
Kudos to the creators, you’re changing lives. Thank you.
Worse app 1/5
This app seemed to be good, until they just started taking money out of your account without you even setting it up or even setting up an amount. Be alert ! It takes a few days to get the money back (withdraw) and it doesn’t even let you delete your account or your bank account smh worse app.
Stealing Money From Me! 1/5
I was saving money with the auto withdraw into an “Albert account” and then I stopped it. Yet for the past three months I have been charged $6.00 from them. I’m not apart of anything that charges money in my account so I’m waiting to hear from them on what this is and why I’m being charged!
Unauthorized Monthly Charges 1/5
By C :)>
This app transitioned to albert genius and without my permission started deducting $6 monthly payments from my checking account. Ive requested a refund for the second time now with no response. Do not trust this app.
Incessant advertising 4/5
Simple app I downloaded to save money. Everytime I open the app I have to go though this stupid magic wizard or whatever they’re selling. It’s annoying, for that reason I’ll be uninstalling and taking my money to another account that doesn’t nag me. Update after the developer response, thanks but obviously it keeps happening which is why I wrote it.....update, seems it has been fixed and apparently I wasn’t the only one. You get 4 stars now, gotta work real hard to earn the 5th
Can’t get official documents 1/5
Be advised, if in the event you need to have documentation of this savings account, you will not be able to get anything from this service. They only have this mobile app, so a web client can’t get you any information. I reached out to support and they said to take a screenshot. Screenshots aren’t admissible for official documents.
I also experienced Albert constantly having to refresh the credentials for my checking account, making the service unusable for the savings automation service.
Not worth the headache it can cause, at least not in its current state.
Very difficult to withdraw money 1/5
I didn't realize the automatic withdrawals would start right away. It's automatically enabled when you sign up! I wanted to use the app to help see my withdrawals and fees. Now, I'm stuck. Won't allow me to withdraw the money that transferred, so I can't close my account and get rid of the app. Frustrating. Set the app up Friday, it's Wednesday morning, still won't allow me to withdraw my money and close my account.
Happy with the app 5/5
I switched from Mint when Albert first launched a while ago. This app does a good job at showing spending trends and helping budget. The new update with the genius is a little tricky and makes it seem like there is a paywall now but only for that specific feature. You can still use all of the Albert specific features for free.
Great app to manage your money. 5/5
By Fairmont congregation WV
Easy way to keep in track of your income and what you spend it on. Even stuff I had forgotten I spent on. AND FORGET WHERE THAT MONEY WENT TO. Albert reminded me where it went and what I spent it on. Thanks Albert app!
I downloaded this app so I could see all of my subscriptions and recurring payments and it didn't find anything. Then asks to transfer money into the Albert account to save for you. Only an idiot would give up the accruing interest that you would receive on your own account. You're losing money here! What a scam!
User Beware! 1/5
Auto savings is an awesome concept, BUT....my savings would randomly disappear with a note that “They are working on fixing the problem.” Not ok if you plan on having thousands of dollars in this app because you can’t prove how much you had unless you take a pic daily. Genius is a rip off!! You pay them for financial advice, but all they do is answer your questions with more questions. Not once have they actually answered my question!!
Losing Money 1/5
I downloaded the app several months ago but deleted the app during the summer since I wasn't using it. Since then, I switched accounts and my paycheck gets deposited elsewhere. Recently, I get an email that my account overdrafted. I check to see what's going on and learn that Albert has been taking my money even though I don't use the app anymore. Now I have to pay an overdraft fee and that money is now lost.
Best money manager on earth 5/5
You don't have to pay Albert if you don't want to. I choose to because I appreciate the service. Haters gonna hate.
2 months - No fixes, no institutions 1/5
By Serhii Aksiutin
• Citizens One;❌
• FolioFirst Stock;❌
• Barclay Apple card;❌
• 401K Roth Vanguard;❌
• FSA Navia.❌
• Restricted Stock is part of Net worth;❌
• Broken edit feature on Loans page;✅
• Broken rename income transaction feature;❌
• BoA Annual fee is missing in Financial Health;❌
• Mark every return as an income;❌
• Data of 1st day of the month shows up on 31st;
• Bank Account > Albert Savings. Screen functionality is incomplete;✅
• Transactions do not remain their new names;❌
• Predictive income can’t remember more then two income transactions from the same merchant per month. ❌
• Property Car auto estimate price feature;❌
• Predictive auto annual income along with manual;❌
• Pull individual stock options info: Distinguish between promised and vested amounts;❌
LOYAL3 institution is no longer relevant;❌
• iMessages is shown in the Preview while really SMS used.❌
• Return should be tight to initial transaction an populated as a paired thread.❌
Not pleased 1/5
This is my second issue with this app. I was helped the first time but I don’t suggest to get it for the reason that it’s very simple to get locked out of and my second issue was because money was withdrawn out of my bank account without my knowledge. I wouldn’t recommend using this app.
Very Intuitive App! 4/5
By Mach Keys
I’ve been looking for a FREE finance app that would help me keep track of my finances for some time now!
I really dig the ease of this app and how it’s structured.
This is a must have app for anyone looking to better their finances for sure.
• Notes / Comments for transactions so we can include more details
• Institutions: Barclay, Navient
• Cards including: Finance tips & education
Good customer service, and would be nice if this can become a 24/7 support system.
Customer Service 5/5
The customer service for Albert is by far the absolute best customer service experience I have ever had. Bravo!
By Mr. Fee
This app really organizes your expenses, I get to see where exactly my money is mostly going too. I don't use the other features so can't really give any full info on the app but my experience so far has been great.
Not what I wanted 1/5
I don't want this app to pull money away from my account. I just wanted it to track spending and help budget. The app is forcing me to open an account and pull money to it. The app is horrible. I don't like it.
Accuracy issue 2/5
I actually like the app, and concept. My only issue ( and it’s a very big issue) is that my accounts do not update until after 48 hours. WHAT!!! That goes against the entire purpose of getting a budgeting app. I can easily be falsely lead to thinking I have remaining funds to spend that I actually do not have.
On top of this, I’m actually paying you just to set savings goals?! I’m ok with paying this, but please fix the update issue or the app is useless.
Other than the above, the app/concept I really like. This is the first budgeting app that I actually really want to use.
Ripoff alert 1/5
I signed up for Albert to test it out and have accrued a decent amount of savings. Now I login and find I must pay in order to be able to access funds. This is ridiculous. There was no warning of this change, or I would have already withdrawn all funds. Hoping there is a way around this, but definitely not what I expected. Bait and switch. Will now be going out of my way to try contact the company via email to get funds out. No way to do any of this in app. Had high hopes for this one due to affiliations with great companies. Definitely not worth a monthly fee at this point, and with new terms I never agreed to, I feel very manipulated. Beware of this app and company.
Doesn't work 1/5
I want to try it out, but after multiple attempts I've yet to receive the verification code. Can't login and there's no links or email for support. Help a brotha out
THIS APP DOES NOT OPEN ON MY PHONE WTHHHH 1/5
By U guys r love, u guys r lyfe
pls fix this issue I had it since I found out about this app and I restarted the phone too many times
This is not a free app 1/5
By Paris 🏃💨
Logging into app it wants you to PAY for financial planning services. If I wanted to pay I would have purchased an app. Just put the fee up front
Love this app! 5/5
It's simply amazing! It does everything and it's all very organized and easy to understand and use. I love it!
This app does everything! Wether your looking to track spending, bills, or save money…Albert can do it all. The interface is seamless, and all of my accounts linked with no problem. I was a bit skeptical at first, but I wish I would have found this app sooner. One request for the developers…please make an IPad version.
DON'T TRUST THEM 1/5
I downloaded this app a week ago and since then I realized they have been stealing money from my bank account. In a course of a week I have seen them steal $81 and they stole again $8 dollars this is terrible. Never download this app never they are A FRAUD!!!!! I hope I'm the only person if there are others please contact your bank right away!
My new best friend Albert 5/5
I have always wanted a financial advisor, but never wanted to spend the money. Albert is like having a friend who is wicked smart in finance that reminds me daily over coffee of the little changes that I need to make to get ahead! Thanks buddy!
Asks a lot of questions 2/5
The app ask a lot of questions to get started. Some are not answerable because the OK button obscures the entry text.
So far so good 5/5
Just started an so far I liked it.
I love albert 5/5
By Loooooooove it
Albert Genius recommended I apply for another credit card and I got a much higher limit than I expected! I also have been able to save and watch my budget quite easily. Albert feels like a friend I can trust to ask for financial advice. I really appreciate that all the resources I need are in app. And it's much better a system to be told "you spent $100 on x over the last 2 months, the average user spends $50" than "here are all your purchases ever" which it also gives. Albert has continually added incredible features and I'm glad I saw this little ad for it on instagram. Best download I've ever made.
Will the app ever fix the connection to barclaycard? I've connected once a few months back when I had first started the app. Never connected since then. Always says experiencing elevated connection errors. Fix this and the app would be flawless for me.
This app is so intuitive and special. The interface is flawless and way better than MINT. Just so spectacular. Excited to see how much I save!
Keeps me on track 5/5
With Albert, I've been able to keep a very close eye on my expenses, and it lets me know where my money goes. Albert gives me tips on how I can spend my money wisely which is something I REALLY needed. Thanks to Albert's help, I have an extra $456 dollars in my savings account for a rainy day, all because I was told to invest my money elsewhere instead of a place that wasn't worth spending.
Try it you'll like it 5/5
This is a great program. Simple and easy to use. Does all the heavy lifting of keeping track of all my finances in one place. I only see this program getting better with future updates.
it is really managing my money 5/5
This app is professional and trustworthy.
Can't receive the four digits code! 1/5
Love this 5/5
As someone who loves keeping things organized this is honestly the best app ever. All things financially related to me are easily kept in one place so I can keep track of my spending habits and what I need to and can cut back on. I also love the auto save feature, it helped me out massively when I was taking a trip and found out days prior to leaving that I wasn't going to have as much money for gas and groceries as I was going to need. Highly recommend for anyone - especially college students learning to manage your balances.
Somehow I they took out $65 from my account for "savings" 1/5
Maybe I did agree in the process of Signing up, I was thinking this was a budgeting app but somehow they took out $65 from my account in 48 hours and added to some saving account. I never Consciously and obviously agreed to this.
Where's my money?? 1/5
By Adrianna Aaliyah
I signed up because of an ad I saw on Instagram. Thought it would be cool to see my budget and how much I'm spending a month? I NEVER knew the took money out of your account after the first month. Not only did they charge me $6 and made my account go negative. They also took an additional $8 without my knowledge after I cancelled my subscription 😡
Outside the US 4/5
Trying to create a profile. Seems you have to have an American number to sign up and get the code, guess the app hasn't blossomed to international yet.
Seamless financial help 5/5
I subscribe to the new Albert Genius. I'm telling you $5 is worth every penny. They really are geniuses. It's like having a friend who's financially knowledgeable and guides you to the right path. You're missing out if you don't have this app.
You can add all your bank accounts, credit cards, insurance, loans, all of it to show how much your spending and how much your taking in. Tracks every penny in and every penny out. Puts every transaction into a category so you can see a chart of what you're spending every month. Best financial app available hands down.
Stupid Simple Finance 5/5
This app makes finance easy by telling you how much more you can spend this month based on income and bills it automatically detects. From there it will automatically save extra money. Perfect. Much better than Mint which offers tooo much info
Love this app! 5/5
Love being able to text message and ask for advice. I love the auto savings feature and categorization. The app keeps getting better, really liking this new version and happy to pay for it with real human service
Looks amazing but... 3/5
What about the international users? :( looks really good!! Simple and useful... when I tried to sign up... this process allows only USA numbers.. so sad :(
App crashing 1/5
The app keeps crashing and I can't open it :(
I absolutely adore this app. I had some frustrations and rated it low within the app and they had me text a real person to figure out what was going on. So five stars for customer service. Love this so much.
one of my favorite apps 5/5
i use it daily! love having everything in one place
Does not link to wells fargo 2/5
Makes this useless.
Hey Albert team- really enjoying the app so far and have a couple suggestions that could make the experience better for myself and others.
1. There should be a way to add items as a recurring bill without designating the specific transaction as such. For example, I pay rent, utilities, phone bill, etc.. to roommates through venmo, but if I designate venmo as a recurring bill, then all my venmo transactions become "bills". If i can manually type in bills and amounts, they can be deducted from my budget so my budget better reflects an amount that is free for me to spend.
2. The accounts should refresh and update more frequently, or there should be an easily accessible button on the home screen or the top of the home screen to update/refresh all accounts at the same time. Going through to "menu-> accounts-> select account -> refresh" for each one of my 4 accounts is not convenient.
3. Amounts in the "Albert Savings" should be added to "available in emergency" component of the savings score in the financial health page.
Very nice and clean app so far hope these suggestions help you guys to improve it!