Great to us during travel 5/5
The Allegiant app was great to use as my husband and I checked our bags and boarded our flight. 1. When we checked our bags the tag number was populated into the app connected to our flight. 2. The boarding announcements were right on time through the app so great for if you are away from the gate and not paying attention to the announcements.
Good for checking in 3/5
I originally downloaded the a App to use the e ticket feature and early check in. For that service, it worked great. I was incredibly pleased.
I opened the next time to search for flights from my area to “somewhere”. Somewhere, because I didn’t know which airport I wanted to fly to.
I would love to see a service map so you can pick your start and see what options are available. Maybe I’m willing to drive a little for a cheaper rate, or perhaps I’m willing to pay more to fly into a choice city. Either way I think the booking flight open is clunky and could use some touches.
No longer working 1/5
Refuses to load my information when trying to add a trip, check in, and check status.
I downloaded this app thinking it would save time and be efficient. Ha. It’s not very intuitive, and kind of feels like someone from another country designed it and that it was never tested from a usability point of view. I ended up only being able to check in part of my family, which means I’ll be waiting in line at the airport. So much for saving time.
Good but we need Apple Wallet support 3/5
Nearly all other airlines have it where you can put your boarding pass on your Wallet app. Do the same.
Overall Good 3/5
By Ry Love
Decent app and definitely works to go through TSA and board the plane. No problems there. Sometimes, not entirely intuitive to use and I work for a company that builds mobile apps... basically, if I’m done with a flight, don’t show it in my “Trips” - make a past trips button or something. Biggest gripe is that it told me to board Grate 7 yet the flight changed to go out Gate 2... almost missed my flight. It’s an app... you can send notifications or update the Gate from the server side. But just a notification would’ve helped so much. Again, good app otherwise.
Easy peasy 4/5
The app is easy to use. Flights are “no hassle” the staff from check in, flight attendants to the pilots were first class in customer service.
Not the best. 2/5
Half the time it tells me internet connection is required. I am ALWAYS connected to internet. Duhhhh. When it works, it's great. Something that only works occasionally isn't that great.
Update isn’t working. 1/5
By mt eagle
I go to the app and it says I need an upgrade. Hit the link and it takes me to the App Store where there is no update available. I can’t get into the app, so am deleting it.
Covient boarding pass but app not flexible 2/5
It's very convenient to use their boarding pass on the app. The prices can't beat. However, it would be nice if the app would let you have the option to choose the destination airport first. For example if I wanted to fly to Tampa FL (just an example), you have to pick your starting airport first and this limits the possibilities dates, locations etc... I have to try all the airports in 100 mile radius to find a flight to get me to Tampa in ideal dates and times. Takes a ton of time to search, they really could make it easier on the customer by letting you set the destination and seeing if an airport anywhere near you would support your travel plans. I'd be willing to drive 2-3hours somewhere if it gets me the perfect flight dates and times... I like a little whimsy and trying to see if it would be possible to take a long weekend trip somewhere different is near impossible with this app and website.
Solid app so far! 4/5
This is my first time flying Allegiant and so far I’m really impressed. Currently I’m waiting for my flight to board, but the check-in process was really easy. In fact, the only line I had to wait in was the one at security. I checked in and dropped my bag off by myself. Most of the negative reviews I’ve read here had more to do with the airline than the app. And if those people took the time to read their policies BEFORE they made it to the airport to check-in they probably would have seen that they charge for every little thing, but my flight to Asheville was $38!!!! How can you beat that? And the two employees I’ve encountered so far were very friendly. So give the airline a chance, just do your homework beforehand.
As for the app, it works quite well. I would however recommend two improvements. One, have the ability to add your boarding pass to Apple Passbook. (That should absolutely be a function these days) Two, I don’t see where it shows you which gate your plane is boarding through. That would be extremely helpful as well. Other than that, I like it very much. Kudos!
Love it! 5/5
Made flying so easy.
By IT Dept
The app is terrific-I book flights with it and it is user friendly. It is also get to board a flight with the boarding pass on the phone. Also the notification if a flight is delayed or canceled.
I say it is terrific!!!!!
Worst there is 1/5
This app is absolutely useless. There’s no way to use a voucher if you cancel. They are trying to get me to purchase another ticket so they can keep my money from the cancellation.
Need Apple wallet functionality 2/5
What good is an app if you don’t have Apple wallet functionality? Without it, you can’t even use your Apple Watch for check in.
Include Apple Wallet Functionality 3/5
Allow users to add the boarding pass to Apple Wallet on iPhones. Rest is fine.
Can’t even use it 1/5
By Zimri Padilla
I don’t know what’s going on. I have a flight on Friday (it is currently Monday night) and this app is inaccessible. I try to do anything and a message pops up saying that I need internet connection (I have it and the connection is fine) or that the app isn’t taking requests and to please use the actual website. I don’t know if they’re running maintenance or if this app is just broken but for now, it is useless.
No apple Wallet support 1/5
It’s unacceptable for an airline to not support Apple Wallet for boarding passes at this point.
No apple wallet 1/5
This app does not support apple wallet
Good flight 5/5
Just give them good feedback
Works for me 5/5
By Missy Do
I fly allegiant a lot to the Midwest and I really really like this app!
Just raise the airfare and lower the fees 1/5
By the man called horse
No Apple wallet, got a notification the flight was an hour delayed the day before we left (for no apparent reason), 50 dollars for a carryon if you don’t buy it online, just be fact that a carryon costs money is annoying
All of these stupid Carry on bag fees doubled the price of my flight to the point where I might as well fly Delta because at least then I’ll get good service and a snack!
By King Kong 4
Very easy app to follow
No Apple Watch Capability? 2/5
It doesn't appear I can add my boarding passes to my Apple wallet to allow use of my Apple Watch for boarding passes. Disappointing.
Battery drain 1/5
Only had installed for 3 hours before uninstalling. Used app for 10 min or so and then backgrounded app. Used 16% of my battery while being backgrounded.
Love the app and Allegiant 5/5
I fly Allegiant every other weekend from Ohio to Florida. The app works every time. I've only been delayed once and they handled it very smoothly. For the price, you can't beat it!! I recommend Allegiant to everyone.
Easy as pie 5/5
This trip was smooth and the app made it even smoother. 10/10 would use Allegiant again
Information not exchanged with website 1/5
If you check in on the app, the website does not acknowledge it. Making it very difficult to get a boarding pass
Customer service is exactly what you would expect with budget airlines- 45min on hold, no results
I can't check in 1/5
By muffin top mama
Everytime I try to check in an "unexpected error" occurs. What a waste.
Worst airline I have ever flown 1/5
STAY AWAY!!! $100 carry on fee, app cannot check at the $50 rate after check in is completed.
Too many upgrades 1/5
Too much maintenance to keep the app upgraded. Just when you start to check-in , an upgrade is required. Its annoying
No iOS Wallet Support 1/5
Terrible. Can't import boarding pass into the wallet. Absolutely terrible design.
Ruined vacation 1/5
Cancelled flight because the pilots couldn't legally fly. Totally understandable but they told us at 12:20AM when we were boarding. I hope your company fails. I will never fly your joke of an airline again.
Zero stars 1/5
This shouldn't get one star but there was no option for zero. The app is useless, won't open after several attempts. Have to get my boarding pass at check in. Never had to do that with SW! Call center wait was 30 min and didn't resolve anything. Cheap air,, you get what you pay for. Will not be flying with them again!!
By Trang To
Can't even describe how terrible this airline is. They cancelled our flight and we had to cancel out car rental reservation, airbnb and Disneyworld which we lost about $600. Try it if you want to lose couple hundreds dollar. Good luck!
Never Flying Allegiance Again 1/5
By Joe Mosseri
Allegiance Airlines is garbage. Not only do they nickel and dime you for everything ($5 to print out my boating pass?) but they also offer ZERO compensation for delayed flights under 4 hours. Customer service is rude and unhelpful.
I'm a car salesman. I live, breathe, and eat customer service. At the time of this writing, the flight is more than 30 minutes delayed. If I show up to work 30 minutes late, I get fired. This is not how you treat people. Allegiance will not be earning my business again, nor the business of my family, friends, or my own customers.
Fly any other airline, Allegiance does not care to retain your business.
The app is missing some key features:
1. Add boarding pass to wallet for easy access
2. On three different phones, once a flight was added the ability to check in and refresh flight data would not work. Had to install another app to get updates.
3. TouchID Login is not supported.
The app is lacking so much. I know allegiant is a budget airline where nothing but your personal item is free, but the app should be functionally comparable to others. Disappointing.
You are given two options of booking a flight, checking in and adding a trip. But the checking in button does work because it takes you to add a trip page. There is some technical glitch thus the app was useless to us.
Pleasantly surprised! 5/5
Many people are reviewing the airline instead of the app so keep that in mind when you read bad reviews.
I was a little worried about using the app after reading some reviews, but it worked just fine and I had no issues. Overall very happy with the app and the flight that I took to St. Pete Florida from Springfield Mo.
Doesn't update the departing gate 1/5
The app isn't updated as details change for the flight. The electronic boarding pass works at least. But ya this app is a lil dmgy
Pure and utter crap 1/5
By Sad toddler
I would upload the 2 pictures I just took. 1 is from the app that says the 4:25 flight is on time. 1 is at the airport at the same time stating it's been delayed over 2 hours. Don't fly this company. Don't waste your time. I will be paying whatever the cost to not take allegiant. At least a notification to say it was going to be delayed would be appreciated!
A 3 yr old could do better!! 1/5
What good is this app??
You can't book a flight.
You can't get a boarding pass.
Basically the only thing this app is good for is leaving a review for the ridiculous service, start to finish!
Worst experience ever 1/5
stay away from that airline. It is really terrible you have to pay for everything that you didn't even think you would be paying. You have to pay $50 for carry on luggage can you believe that? You even have to pay for your boarding pass drinka on the flight plan and snacks and the list goes on and on. At the end of the day their price will end the same price with other airlines. It was my first and last time l guess l had to experience it. l am out for good
Fake prices 1/5
It was announced that allegiant was going to start flights from Raleigh/Durham to San Juan, Puerto Rico with the radio station saying that one way flights were $45 and media saying flights would start at $67. So I download the app immediately because I fly to San Juan a few times per year and come to find out a one way flight is $371!!!!! Plus you have to pay for bags. Haha! What a joke. I went to my regular airline that I use (Southwest) and bought my ticket for $250.. round trip.
Allegiant might want to stop false advertising because there are going to be some empty flights from Raleigh to Puerto Rico.
The app worked great for me. Easy to navigate, check-in, and pull up my tickets. The ride itself was great and quick with no trouble or hassle. I haven't had any trouble with allegiant. Will be flying with them again!!
it's cheap for a reason 1/5
cancelled my flight, next one was full, wasn't another option to fly for another 3 days. seems worth it but it's really not. provided me with no alternative other than to take a taxi to another airport with another airline. not to mention, the app didn't notify me about the cancellation until i was at the airport. shame on you, allegiant.
Malfunction Endangers Flights 2/5
On a recent return leg, my family and I went to check in and were told by the app that we "weren't eligible for online check in" and that we would have to stand in line. The line was 90 minutes long, and moving slowly as Allegiant had understaffed.
We knew we would miss our check-in time. In desperation, my wife bypassed the app and did it on her mobile web browser and checked right in.
When I refreshed and even relaunched the app, it *still* said we were ineligible, even though it was already done and we had boarding passes. On a whim, I deleted and reinstalled the same version (clearing the cache) and it recognized our check-in.
If we would have listened to the app, we would have missed our flight, bottom line.
Not a bad airline 5/5
Allegiant is not a bad airline to me, more low prizes on tickets and free wifi would be great on the airplanes
App did everything as advertised 5/5
I only downloaded the app so I didn't have to pay $5 for my boarding pass at check in.
The app allowed me to check in without waiting in line and I only had a carry on bag so the only wait I had was for security.
The app worked great and I plan on using it again the next time I fly Allegiant.