No iOS Wallet Support 1/5
Terrible. Can't import boarding pass into the wallet. Absolutely terrible design.
Ruined vacation 1/5
Cancelled flight because the pilots couldn't legally fly. Totally understandable but they told us at 12:20AM when we were boarding. I hope your company fails. I will never fly your joke of an airline again.
Zero stars 1/5
This shouldn't get one star but there was no option for zero. The app is useless, won't open after several attempts. Have to get my boarding pass at check in. Never had to do that with SW! Call center wait was 30 min and didn't resolve anything. Cheap air,, you get what you pay for. Will not be flying with them again!!
By Trang To
Can't even describe how terrible this airline is. They cancelled our flight and we had to cancel out car rental reservation, airbnb and Disneyworld which we lost about $600. Try it if you want to lose couple hundreds dollar. Good luck!
Never Flying Allegiance Again 1/5
By Joe Mosseri
Allegiance Airlines is garbage. Not only do they nickel and dime you for everything ($5 to print out my boating pass?) but they also offer ZERO compensation for delayed flights under 4 hours. Customer service is rude and unhelpful.
I'm a car salesman. I live, breathe, and eat customer service. At the time of this writing, the flight is more than 30 minutes delayed. If I show up to work 30 minutes late, I get fired. This is not how you treat people. Allegiance will not be earning my business again, nor the business of my family, friends, or my own customers.
Fly any other airline, Allegiance does not care to retain your business.
The app is missing some key features:
1. Add boarding pass to wallet for easy access
2. On three different phones, once a flight was added the ability to check in and refresh flight data would not work. Had to install another app to get updates.
3. TouchID Login is not supported.
The app is lacking so much. I know allegiant is a budget airline where nothing but your personal item is free, but the app should be functionally comparable to others. Disappointing.
You are given two options of booking a flight, checking in and adding a trip. But the checking in button does work because it takes you to add a trip page. There is some technical glitch thus the app was useless to us.
Pleasantly surprised! 5/5
Many people are reviewing the airline instead of the app so keep that in mind when you read bad reviews.
I was a little worried about using the app after reading some reviews, but it worked just fine and I had no issues. Overall very happy with the app and the flight that I took to St. Pete Florida from Springfield Mo.
Doesn't update the departing gate 1/5
The app isn't updated as details change for the flight. The electronic boarding pass works at least. But ya this app is a lil dmgy
Pure and utter crap 1/5
By Sad toddler
I would upload the 2 pictures I just took. 1 is from the app that says the 4:25 flight is on time. 1 is at the airport at the same time stating it's been delayed over 2 hours. Don't fly this company. Don't waste your time. I will be paying whatever the cost to not take allegiant. At least a notification to say it was going to be delayed would be appreciated!
A 3 yr old could do better!! 1/5
What good is this app??
You can't book a flight.
You can't get a boarding pass.
Basically the only thing this app is good for is leaving a review for the ridiculous service, start to finish!
Worst experience ever 1/5
stay away from that airline. It is really terrible you have to pay for everything that you didn't even think you would be paying. You have to pay $50 for carry on luggage can you believe that? You even have to pay for your boarding pass drinka on the flight plan and snacks and the list goes on and on. At the end of the day their price will end the same price with other airlines. It was my first and last time l guess l had to experience it. l am out for good
Fake prices 1/5
It was announced that allegiant was going to start flights from Raleigh/Durham to San Juan, Puerto Rico with the radio station saying that one way flights were $45 and media saying flights would start at $67. So I download the app immediately because I fly to San Juan a few times per year and come to find out a one way flight is $371!!!!! Plus you have to pay for bags. Haha! What a joke. I went to my regular airline that I use (Southwest) and bought my ticket for $250.. round trip.
Allegiant might want to stop false advertising because there are going to be some empty flights from Raleigh to Puerto Rico.
The app worked great for me. Easy to navigate, check-in, and pull up my tickets. The ride itself was great and quick with no trouble or hassle. I haven't had any trouble with allegiant. Will be flying with them again!!
it's cheap for a reason 1/5
cancelled my flight, next one was full, wasn't another option to fly for another 3 days. seems worth it but it's really not. provided me with no alternative other than to take a taxi to another airport with another airline. not to mention, the app didn't notify me about the cancellation until i was at the airport. shame on you, allegiant.
Malfunction Endangers Flights 2/5
On a recent return leg, my family and I went to check in and were told by the app that we "weren't eligible for online check in" and that we would have to stand in line. The line was 90 minutes long, and moving slowly as Allegiant had understaffed.
We knew we would miss our check-in time. In desperation, my wife bypassed the app and did it on her mobile web browser and checked right in.
When I refreshed and even relaunched the app, it *still* said we were ineligible, even though it was already done and we had boarding passes. On a whim, I deleted and reinstalled the same version (clearing the cache) and it recognized our check-in.
If we would have listened to the app, we would have missed our flight, bottom line.
Not a bad airline 5/5
Allegiant is not a bad airline to me, more low prizes on tickets and free wifi would be great on the airplanes
App did everything as advertised 5/5
I only downloaded the app so I didn't have to pay $5 for my boarding pass at check in.
The app allowed me to check in without waiting in line and I only had a carry on bag so the only wait I had was for security.
The app worked great and I plan on using it again the next time I fly Allegiant.
By NO INSTALAR!!!
If you want to fly on a BAD and LIED airline fly over to ALLEGIANT!!!
It works 5/5
It totally works I don't know why so many people have given it 1 star?
Good app 5/5
The app works great just need to use it on Wi-Fi. Have no complaints. Happy I can now purchase tickets through the app instead of having to go to the website or airport. Loving the new updates. Don't know why people are complaining so much. Read before you use people.
Forced update 1/5
I have flown Allegiant for years and it's no surprise that it's the worst airline in the US (absurd and endless fees, user-hostile customer service, always late, frequently surly flight attendants, a questionable safety record, among many other things), but I put up with it for direct flights. However, today I just wanted to check the status of a flight only to be greeted with a dialog informing me a new version was available; it had an OK button, nothing else. Impossible to cancel out of it. Close the app, reopen, same dialog. No upgrade, no app. Few thing will anger users more than being forced to make a significant change without being given an option to not do it, or at least to do it later. I'm not surprised. Allegiant is not only the worst airline in the US, it's also the most arrogant. Their customers mean nothing to them beyond being wallets to drain. If I had another option, I would never fly them again, nor would I use their poorly designed and even more poorly coded app. Avoid it if at all possible.
Mobile app closed 1/5
Horrible horrible, we already bought ticket online so we have the ticket on the app but we got there 1 hour before the flight, and the mobile app check in was closed, we end up didn't make it and there was no assistant in the front desk, we even called customer service nobody answer for hours!! Ridiculous and horrible service
By Hate this airline
Do not fly with this airline. I am so mad, I am writing this at 3 in the morning. I am awake at this moment because I just arrived home from my 5 hour delayed flight with this airline. On top of the delay they lost our suitcases. I am very unhappy with this airline. Take your business elsewhere!!
Why no tx flights 1/5
Just downloaded to find flights. No where near me do they have an airport not even DFW THats 5 hours from us. Ridiculous
Doesn't work 1/5
Tells me I have no internet connectivity when I check flight statuses and gives me an error when I try to load boarding passes. If it doesn't work on my return flight and I don't have access to a printer, I will lose it if they charge me to get my boarding passes at the counter!
Missing features 2/5
App works great, but it doesn't tell you which gate you are at. That should be updated instantly.
I Always fly with them, cheap and never had a problem
You get what you pay for though
Very friendly staff!!! 5/5
Excellent experience, love Allegiant!
Good deal!! 5/5
Second time in last 6mo flying with them and it has been smoooooooth!! The app is great !! Our flights were non stop and had the extra leg room which was worth the extra money. Will def book again soon!
No star at all would be more accurate 1/5
Our 6:41 pm flight out didn't actually leave until 11:30 pm. Had to wait for a plane to show up. Those de-boarding warned us... just be prepared! Your return flight will be late too! Unacceptable! Employees at the airport said these late flights have been going on for about 5 days. It was the first time we have experienced it. And we've flown them several times. Flight attendants very nice... pilot expressed frustration as well. They all work for the airline. It's the company that needs to get their act together! Several small children and babies on the flight... having to hang out at the airport that long! They were all troopers. Everyone exhausted. We were given an $8 food voucher to be spent at the airport. Not much open that late st night... and $8 doesn't buy much. 2 small bags of chips? One bag of nuts? A smoothie... ok. Cup of fruit...
Anyway... if it wasn't the only airline that has a direct flight to our destination.... however, last night/early morning.... we would have arrived much sooner paying a bit more and taking a different airline. We lose a day due to lack of sleep and exhaustion. Nuf said.
Trip from Elp to San Diego 4/5
Good service, little delay but not bad, the crew great service and the prices was good
Can't get the app to work for me 1/5
By Hike I wander
Loaded hoping to see if I can get some good deals. ( perhaps I don't want to do this). But the app doesn't work. I can't change the date Good luck Allegiant.
Bad first experience 1/5
So I'm in the military and on my way home for our 4 day I went to go visit home and got notified that my flight was going to be delayed for an hr but it actually showed up on time (thank god) so I had a good time with my family but then when I went to the airport early on Monday so I can fly back to post, my flight literally got CANCELLED until the next day 30mins before it was supposed to fly out.... they offered 100$ in airfare for their airline and 250$for hotel but when you're in the military there is no excuses you have to report to work on time which means I had to buy a ticket last minute for 271$ with Southwest Airlines (I recommend them) and didn't go home until 12am that night. Original plan for suppose to be home by 3pm. Don't use this airline unless you have no plans for getting in trouble for not returning home on time. BAD EXPERIENCE. Please I just want my money back. I ended up spending over 700$ that trip. I barley had enough to buy that southwest ticket that came out of my pocket!!! And I'm only 19 years old. Seriously cried.
Terrible airlines 1/5
By Love this game64
I know this is suppose to be an app rating, but DO NOT FLY WITH THIS AIRLINE COMPANY! Absolutely terrible, I flown with them 4 times, and all four times, THERE HAVE BEEN DELAYS DO TO PROBLEMS. I am outraged, my flight was cancelled and I have to wait 6 hours, DO NOT FLY WITH THEM.
They don't tell you beforehand that the app won't work for check in because you're traveling with a minor. So you download the app thinking that you can check in and have your boarding passes just to find out that you have to check in at the counter. Another way for them to get you to have to pay a fee. I called (and waited for 20 mins)them and told them that it wouldn't let me check in and they were so "gracious" to make a note so I don't get charged a fee. Thanks a lot. They need to have a feature online that says if you are traveling with a minor you should opt to print your boarding passes because the app won't work.
App works, but lacks features and has issues with boarding pass details 3/5
Overall the app works well, but it doesn't offer a lot of details that are always included on the full boarding pass such as having an infant on the pass. We almost couldn't make it past security because we didn't have a printed copy of the boarding pass. Those details should be available for the app.
Can't Book 1/5
Can't book a flight on the app even though the sample screen shows it. Waste of time.
What's the Problem? 4/5
Downloaded the app, did everything I expected it to that I use Deltas app for at least. Just missing Gate detail. Still have to look at a flight board to know where your gate is which is odd.
Flight disappeared 1/5
The app doesn't deserve any stars!! Does not update in real time, in fact never updated! Said I was ineligible to check in using the app, so because I couldn't check in, it wouldn't load my boarding pass! Deleted the app and re downloaded it thinking that might fix the glitch and my flight iteanrry disappeared and wouldn't accept my confirmation number. Please fix the issues!
One star rating deserved. 1/5
Nothing about this app works, it's horrible.
App not working 2/5
I have been trying to use the app for over a week with no success. I keep getting the following, "Hmmm...Something seems to have gone wrong. Please try again. (1888R)"
Allegiance says the app is working. Both my wife and I get the same error on multiple devices.
Great trip 5/5
The staff was very nice and helpful. No problems will fly with Allegiant again soon.
Cannot get boarding passes.
App will not even open properly.
Your IT staff needs a little work.
So maybe you dummy's can't read but if you look at the description, it specifically states you need to book your flight on the website then manage your trip on the app soo....
Like the airline 1/5
Can't book flights from app
Horrible App - drains your battery 1/5
Not user friendly- just let us put our boarding pass in Wallet like every other airline. Kills your battery.
Nothing is right with the app 1/5
So stupid. Can't book the flight with the app. Ah what a awful customer service!
Horrible App / Site 1/5
Nothing user friendly about the app or their site. Been searching for a complete list of flight routes and times for data wo any luck. Without a doubt the hardest airlines site and app out there to book a simple flight.
Can't book flights in the app 1/5
It'd be nice if you could book a flight on the app because your website isn't very mobile user friendly to book flights and see what airports have flights to other airports. 👎🏼