Not longer work 2/5
It was working great at the beginning but then stopped working then every time I try to sign in again keep reloading and never start is being months now that doesn’t work at all. It is a very good idea but too bad stop working.
Good App for paying and submitting 5/5
By Tim Work
I’ve used the app to submit damage and found it very good and stress free.
Great App. Does everything I need it to do
Works great! 5/5
Does everything I need it to do... pay bills, show insurance cards, etc. I guess that makes it a 5 Star app!
Easy Breezy 5/5
I love the ease of maneuvering through the application and making my payment on time from anywhere. Advance scheduling and a break down of my payment history makes budgeting much easier.
Allstate 💙💙 5/5
Very great and sooo easy to work with 💙💙💙
Add to Apple wallet 1/5
I can no longer add my insurance cards to my Apple wallet! Since you stopped automatically sending ID cards, I rely on this feature for proof of insurance
By Damm I missed
Great company with awesome reps.
Quick Photo Crashes 1/5
Quick Photo Claim crashes when I hit submit.
Great agents!! 5/5
I am made to feel like part of the Allstate team. I always get great service and immediate call backs.
Sirlance a lot 4/5
Allstate is on top of the charts in my book!
Works great... 4/5
....I just wish you could modify coverage through the app- at least upon renewal every six months.
Very rude road side assistance 1/5
I would not call their road side assistance. Took 2 hrs for the guy to reach and the guy was exceptionally rude. He was from Bayer road service.
Drivewise disappeared 4/5
Drivewise disappeared after the Sept 25 update. Help desk is not able to solve the issue.
Background app refresh 2/5
Please fix the issue with the background app refresh so drivewise will work. I have been waiting patiently but this is ridiculous.
Nice App 5/5
Easy online access and drivewise is cool!!!
The worst insurance company 1/5
Do not get Allstate especially for motorcycle. So what they do is if you cancel before renewal they charge you extra premium. No other company does that besides them. Do not get them trust me they are terrible! They rip you off your money!!!!
Great stuff. Should’ve had this from the beginning with my truck.
Great customer service 4/5
By Gunga D
I am very happy with the personal touch provided by my agent and the convenience of the online access to services. I question the reliability of the Drivewise app, however. It appears to be unrealistically sensitive which raises questions about its purpose. That said, so far I am a happy client.
Very handy for looking at claims and making payments
Easy and great 5/5
By DjRichie G
Easy and great
Good one 5/5
By Venkat a user
For a first time user, this is a nice app and futuristic one, where gamification is truly explored.
Best app 5/5
Thank You Allstate for creating the mobile app.
Best insurance I've found 5/5
By Kryss Keau - Meaux
Over the years we've had a variety of claims and Allstate has always been fair. This new app is 100% user friendly!!!
I love this insurance company Reid Mathis and crew are fabulous.
Informative App 5/5
I really like all its features so far. Just had to make a claim and will soon see how well that part of the app works. But, overall I have what information I need at my fingertips got pulled over for a routine traffic stop had my insurance card in the palm of my hand with my DL. Love it!
I have had Allstate for 4 years now and never needed my phone, now with the latest update my phone is required for drive wise, and location needs to be on always which drains my battery more which is complete .... That was the purpose of the plug in on the obd -2. I will be unenrolling my cars, how dare you need my phones location at all times. Screw you Allstate
Mobile Allstate 5/5
By The Judge JC
Good to have info at my finger-tips
Not quite sure - good app - battery use... not so good 3/5
The app has been greatly improved over the years. It's very useful for everything related to your actual insurance. Since adding DriveWise to it, battery use has good through the roof!! Every day, it shows an average of 25%-40%+ percent of battery use. Since I use the browser and e-mail quite a bit - usage this high is out of line. Hopefully this can be contained soon - otherwise, I will have to cancel DriveWise - having a phone that works is worth more than the $13 check I got this period... keep trying.
By Getting increasingly madder
There is no where to enter activation code to use Drivewise unless you are the main account holder. Kind of pointless to use if you can't get points from all family members who drive. Other than that I can find everything else I have looked for.
Drivewise = complete battery drain 2/5
Moving Drivewise to the Allstate app makes sense but it came with significant issues. 12 minute drive to the train caused a 25 percent battery drain. 2 stale green lights on 40mph roads turned yellow and I was rewarded 2 hard brake citations for stopping. Lastly, location services must be set to Always On - further draining your battery for the 23+ hours that I’m not driving. Get it together Allstate, you can do better. And yes, I’m running on the most recent version of the app on IPhone 6 iOS 11.
Drivewise doesn’t work 1/5
I have tried for months and the drivewise will NOT work! I’ve worked with support with no success. I was hoping iOS11 would fix the issue but it didn’t. I have iPhone 6s Plus and just will not activate!
"You're in 'okay' hands" with this app 3/5
It really is difficult to put into words the feeling of being able to instantly call for roadside service through the AllState app. In all honesty, having the ability to call a tow truck for a jump or a tow through the app, expands the overall value of the product I pay for every month. It makes my dollars seem more valuable. However, the app seems to struggle sometimes - every time I call for roadside assistance, leave the app, and return to it again - the information about the assistance I called (contact number, tow truck located, issue #, estimated cost) that screen disappears. Fix this please!
By Put it in my pocket
Love this app, very convenient. 😍🤘🏼
It's nice and easy to follow but doesn't offer enough explanation over how to claim rewards, what rewards you can have and what to do. I'll just talk to my agent.
Great app 5/5
Rare that an app works as smoothly as this one does, I'm pleased with Allstate in all categories!
Can’t turn on or if on can’t turn off DriveWise with the new IOS 11 update.
Easy to use
Mn driver 5/5
Convenient and easy to use
Love Allstate 5/5
Great app, use it everyday!
Service great 5/5
Ease or use 5/5
Very user friendly, and easy to navigate around. Reliable
Amazing App 5/5
By Kelly Dawn
Easy to use and saves time.
iOS 11 crash 1/5
Hey guys, the app started to crash after iOS update. When you try to enter the settings of the app it closes. Pls fix
Easy to use 5/5
Easy to access everything that I need to use.
Great app 5/5
By Judi pootie
Love this app
Good appp 5/5
By work hard no breaks
Easy access insurance card, look up VIN#, great app!!