Great app 5/5
Easy to use. A+
Great app. 5/5
Easy to use. You can do almost everything on the app that you can do on the desktop website.
My Insurance 4/5
By Jturley 1957
Love the app...very helpful and easy to navigate.
Awesome app 5/5
By King Reno Don Shalong
Does what it's supposed to do
Easy to use 5/5
User friendly. Easy to use.
Great App 5/5
Love it, easy to use.
Worst App 1/5
This app never work! It always says that it's not working and to contact Allstate by phone. It's been like that for months now!!! All I want to do is make a payment or check something without having to deal with the long wait times. What's the point of having an app if it always out of service, just remove it from the App Store. The same thing with their website, half of the time I can't log in!
It's good so far... 5/5
I haven't had any issues so far. It's been working great. Thx.
Easy and straightforward! Just paid my bill in a few clicks. So much better than using safari to look up and pay on website.
Handles all my car/renters needs, has all my info, plus my agent info. No more wondering where my insurance card is. It's an real one stop shop.
LOVE this app! 5/5
Best thing since sliced bread! Easy to use and super convenient. Who doesn't have their phones on them these days?
Great app 5/5
Very easy to use and overall great app. Very happy with it and Allstate.
Every customer should have this app! 😁 5/5
By Erik Vern
Makes it so easy to pay bills, check coverages, email your agent and show your proof of insurance!!
All you need in an insurance app 5/5
By Krash-Old Dragon
Change is good! This app keeps getting better! Everything you need for all your vehicles and home in one convenient app and it's accessible from all devices too.Good job listening to client feedback on ALL that needed fixing.
Awesome app. Quick and convenient! 5/5
By Angela Emerson
Awesome app. Quick and convenient!
Fix the log in issue 3/5
When I first downloaded the app it was very helpful but then months after it stopped working. Now it wont let me log in instead it says "We're unable to connect. Please ensure connectivity or call us for help." PLEASE FIX THE PROBLEM!!!
I'm in Good Hands with this app! 5/5
Allstate's app has come a long way over the years. Great features and functionality.
Helpful and easy to use 5/5
This app has everything at my fingertips. Easy to navigate. Easy to make payments, view my policy...also added the new digital locker to add my home inventory in case of damage or theft. Love it!
Simple and Intuitive 5/5
It's an app. It works. Has everything you need at your fingertips. What else do you need?
Retarded app 1/5
I was forced to use this app recently to complete my claim. I can tell you that this app is ridiculous in the way it was designed and built.
1. Allstate wanted me to use this app to upload photos of damage to process a claim. I got pictures of damage already on my phone, but the app wouldn’t let me use those. It would rather force me to retake all the photos via the app, and the upload.
2. So I did just that, and now ready to upload some 10 photos via the app.
3. Tried many times, but it freezes always at some point saying something like “uploading photo 8 of 10” and stays there for ever. During this time, I can’t use my phone for anything. Tried over both wi-fi and cellular, and the result is the same.
4. When I restart, instead of uploading the one or two remaining photos, it starts all over again and get stuck somewhere again trying to do it all again. What a foolish design!
5. So I decided to try it later assuming that the stupid app would keep my photos. My bad!! I returned later…Alas! all those photos are gone, and it wants me to retake all those again! This is really stupid.
6. Contacting customer service is another nightmare, they wouldn’t want to accept these photos via email, but only via the app. So I requested somebody to come in complete the assessment, but according to them that could be many weeks out. I’m still stuck for over 3 weeks, just because of this incompetent app!! You know what, I’m out of Allstate right after settling this claim. I was stuck with them for over 5 years, now got a good reason to look elsewhere!
Electronic Insurance card! 5/5
By Sleepy dude 736392
More than I expected from an insurance app! Quite impressive!
My phone is almost always in my car so it's nice to know that I can pull up my insurance card on my phone instead of fumbling through all the paperwork in my glove box.
Much needed app 5/5
I love the ease of use and convenience of my Allstate app. I especially like having my insurance card available at the ready whenever I need it. Good job by the Good Hands People!
Good stuff 5/5
Working better every update
Great app, very convenient
Need to fix 1/5
Nice app, when it actually works rarely use it but it seems like everytime i do need to use it is down and i need to log into the actual website to do anything
I absolutely love this app. It literally does & has anything you could possibly need, when it comes to your insurance needs. Wouldn't want to do without it.
Mobile app 5/5
This makes life just that much easier. Thank you
Very convenient ... 5/5
... and easy to use. 👍🏻😁 Don't have to log on to my MacBook 💻‼️
Good for what I need to do. 5/5
Great app. Nuff said.
Decent App 4/5
Let's face it, insurance is by nature rather dull. This app helps remedy that by getting you out fast thanks to its intuitive design. Maybe in a future release they will add Landscape viewing. Overall, a decent App.
Great app and easy to use!!!
Excessive crashing. Needs bug fixing.
So EASY 5/5
By GRUB AWSOME
Love so easy to use so helpful.
Will see 5/5
So far I like it. I just used it to make a payment
Stop spamming location permissions 2/5
If a user declines to let your app track location when they're not using the app, accept that and move on. Stop asking for the permission and forbidding sign in without workarounds because the user values their privacy.
SUPER easy to use. Fast and saves my payment info. Good app
Account set up 1/5
Tried to create an account and it won't let me. Tells me I need to change settings on my phone. Tried that and still won't work!
Does the job 5/5
Has everything u need
Very Useful 5/5
This app lets me keep track of my insurance and make additional payments.
Great app 5/5
Great app. Easy to use
Best app, best Insurance, best agent 5/5
One of the best mobile apps I've ever seen, you can do absolutely everything that you ever wanted to do with Allstate on this app, now let's talk about my Allstate agent and his employees, my go to girl is named Courtney Russell of the Munro insurance agency in Norman Oklahoma, what a go getter and a sweetheart to deal with, absolutely love her, and by the way the Polaris Corporation has chosen Allstate as their preferred insurer,
Also has very competitive and cheap motorcycle rates.
In the Oklahoma City area call Michael Monroe insurance agency 405-360-9500, ask for Courtney.
Works well easy too use 5/5
Easy to use ID cards and policy info all in one place...very nice works well
It's good but can improve 3/5
I like it for the ease of everything in one place, especially when I'm on the road. Can you fix the payment method to allow more then the minimum balance. Trying to prepay a bill but it won't allow you to put more then minimum?
Nice idea, some flaws 2/5
App works well for accessing your policy info and insurance cards. But it constantly asks for your password when you submit a claim or want to check status of a claim. Even with Touch ID enabled. Then it fails to recognize your password. Have had to reset my password, which is annoying.
Won't let me login 1/5
By Rocky Vegas
I went through the trouble of setting up an online account so I could use this app. My login works just fine on their website but it says that either my username or password is wrong when trying to login to the app.
Nothing but GOOD things 5/5
So fat all seems great with this app. Thanks for putting it out there!
Very easy 5/5
Very nice. Easy to use. Very convenient. Had everything you need all in one!
Everything you need 5/5
This app is great. Everything you could possibly want to do with Allstate is in this app. Pay bill, claims, your card, a lot of useful information and more.
Excellent! Very convenient! 5/5
Extremely convenient! I especially like making my payments via the app.