Love this app! 5/5
Very user friendly!
Phone app 5/5
Easy to navigate and flows nicely.
Always works, pulls up ID cards even with crappy service
Drive wise not detecting trips 2/5
I have been using this app for a few weeks, and I take several trips a day. It only shows a total of 2 trips on my drivewise. I have used the diagnostic and it says everything is okay and I never had an issue when the drivewise was a separate app. Please fix or I will not qualify for the discount!
Satisfied customer 5/5
I've been with All State for about 4 years now and I love there service. I will never change. I recommend this insurance to anybody that wants a professional and reasonable prices.
Mobile claim submission is easy 5/5
Just follow the prompt on the screen
Best app EVER! 5/5
We love the app so much! It makes having home and auto insurance easier than ever before!
Can't activate Drivewise 1/5
I can't even activate Drivewise on my phone. I go through the process and when I try to hit "Agree" to the terms it says "can't connect, check connectivity". Everything else works on my phone.
Drivewise speed limit 2/5
I am a safe driver, and I do not speed. However according to drivewise a safe driver may not drive speeds of 80 or higher. From November to March I was making a 250 mile trip from Utah to Wyoming almost every weekend, so of course there was a return trip each time. The highway that I drove has a speed limit posting of 80 miles an hour. I followed the limit as I did not want to add an additional hour to my trip for driving under the limit. Therefore, I was listed as speeding the majority of my trips. Drivewise needs to adopt a map with listed speed limit postings such as popular GPS devices. I do not have the drivewise app any longer due to communication errors between my previous Allstate Insurance provider.
This is a GREAT App!!! Love seeing the trips & getting Rewarded for driving good!!!👍🏼👍🏼
Love this app 5/5
This app def has all things I would want in an insurance app the feed back from how I'm driving. TOPS. the ability to have insurance card at my finger tips. AWESOME!!! Taking pics for suubmition of a claim. The best.
Great app 5/5
Helped me an accident. Grateful.
Made my busy life much better 5/5
It was so easy to upload the damage an it's done within minutes 👌🏼
Allstate App & Drivewise gadget 4/5
Great app so far, never had any issues with it.
As far as the whole hard breaking thing on the drive wise gadget, yes I hate it too. I would like to know if there has been a test done on the breaking systems of each make of vehicle. Because it just seemed like I got more hard breaking in my Gm Malibu then I did with the Ford Focus, haven't checked my Jeep out yet. Just wondered.
By April Vinson
This is so amazing to see all this you do.
Useless App for Claims 1/5
After being involved in an accident, the claims adjuster instructed me to download this app and to follow the instructions for sharing my photos. At first, I was thrilled that this feature existed, until I learned it ONLY wants new photos and none from my camera roll. Absolute waste of time as I now have to email each photo individually (because when I emailed them at once it exceeded Allstate's allowance for incoming email) and wait forever for a reply.
Not at all happy with this app because there isn't a way to submit photographs from my phone camera roll.
Drivewise needs some work 2/5
I got dinged for hard breaking well I was a passenger in someone else's vehicle.
This app does not distinguish between driving your own vehicle or being a passenger. For this reason I may uninstall the app altogether since there is no option to deactivate Drivewise, at least not that I can find.
Over all good app 4/5
I like this app in general. It's tracks good data. Only thing I have a problem with is the dinging if you have to sudden break and it wasn't your fault. There will be times when you may have to stop rather quickly to avoids accidents from other drivers or if someone should walk into the road suddenly.
Love it 5/5
Really easy to use and great to have if cards on hand.
very good 5/5
My driving 5/5
I love being able to have this in my mind to pay better attention to my driving.
Using the app 5/5
Easy nice connected to wifi to upload photos
Allstate mobile is all star ⭐️⭐️⭐️⭐️ 5/5
Allstate mobile makes a difficult situation easier to get through. Easy to use, friendly app and great customer service. Thank you Allstate!
Fix the scan card crashes! 3/5
7/10 times the app crashes when trying to scan your card to make a payment. You then have to login once again and hope the process doesn't repeat itself. It's been almost a year and no fix. I know Allstate and crashing go hand and hand, but come on guys. I thought we were in good hands 🤔
Great app 5/5
Makes bull paying easy. Nice user friendly app. No clutter.
AllState App 5/5
Love this app!! So simple to make claim!!
Love it 5/5
Very easy to use ..makes life easier !!
Nice and easy 5/5
By Slot game newbie
This app is easy to navigate!! Absolutely love it!
Great App 5/5
This has been a good app to have.
I just used to submit a car claim. So easy
Easy and convenient 5/5
All information as a one stop shop. I also pay my bill in a jiffy and very easy to do so...
Nothing loads anymore 1/5
From the beginning I always got the "Service not available" (not sure which) pop-up when I logged in with the option to call Allstate. Now the proof of insurance cards won't load either. Useless app.
Love it 5/5
So easy to use and I love the bill pay option. When I am on the go I can take care of my bills, ask questions or inquire about other policies!
Good Insurance Company 5/5
By Randy Munoz
You guys are the best insurance company i ever had and good comunication with customers and have a good app to see everything we need to see Thank You For the good work 😀😀
Good insurance company 5/5
I love Allstate they have been helpful and the app is amazing!!!
Convenient and easy to use app
Best App! 5/5
Love the Allstate app Bc it is very well organized and easy to maneuver. I am very thankful for making the switch over from
DriveWise dinged me for being an attentive driver 1/5
My biggest complaint about the app is that I get dinged for driving defensively!
So here I am driving down the road, and this jackwad darts out into traffic from a side street without looking. I'm doing the speed limit. Not following anybody too closely but because this idiot isn't paying attention to what they're doing I have to slam on the brakes to avoid hitting them.
And I get dinged for excessive braking!
How is that even remotely fair?
If anything the app should be smart enough to know how fast you're driving and if you're driving the speed limit not ding you if you need to slam on your brakes like with what happened to me or say if a kid runs out into the street even!
Otherwise the app is OK.
Update June 14, 2017:
I'm noticing that I'm running more red lights (and pretty much all yellows) since installing this app. Since we're dinged if we have to brake suddenly, it's better to just run those red light (and definitely those yellows) when the DriveWise app is running.
Would be interesting to see if there are more accidents as a result of this app.
You're better off breaking the law with this app than you are to drive defensively.
It's so easy to use. 5/5
Love the app, and Allstate.
Pretty good 4/5
So far so good haven't had any problems at all with this app, I'm pretty happy with it I can pay my bill and check my account and all from it 4 stars I guess I haven't had to use all of it yet hopefully I never do!!!
Enjoying the app 5/5
By Former User 2599
Love the app. Very convenient for paying bills and checking my policy.
Good App 4/5
Quick to make payments
Glad I switched companies!! 5/5
Love this app. I can see how my driving is and review my challenges daily!
Drivewise won't activate 1/5
For the past three weeks I've tried to activate drivewise on my phone and each time I've had messages tell me that the system is down or more recently that there is no connection and then the app freezes. I want to connect to drivewise for the rewards but so far the app has never let me. It's very frustrating.
Easy to use 5/5
I love this app, makes paying my policies easy and other features are a plus!
Love the app