Michael Morales agency San Antonio Texas 5/5
I love the Allstate app super convenient! I always make my payments using app, viewing my balance getting your policy policy number. Overall I do recommend just to have on hand and easy access!
iPhone X support seems faulty, updates needed 2/5
By Disappointed waze user
I previously had an iPhone 6 and after running the app on an iPhone X, it’s clear that the app is tuned poorly for the X.
I’m assuming it’s the sensors or speed of the phone that seems to make the sensitivity for braking too high. I come to stops very well in advance of the red light and still get tagged for braking hard.
This is the same style of driving as when I used an iPhone 6 Plus- yet I’m tagged more often for hard braking now.
Attention Devs, please run the analytics to see if iPhone X users are being tagged more often for hard braking than other iPhones like the 6. I think we are being unfairly penalized due to our device rather than our driving.
Drive wise info lost 1/5
This app crashed after the last iOS update. I had to reload it, and after I signed back in, all my drive wise points and credits were lost. I had over $100 of cash back rewards and it is now gone.
I’m very disappointed that the data is not saved.
I like the idea of driveways and getting rewards back but it by far, 50% more than any other app, drains my battery. So now I’m wearing constantly having my phone on the charger to a few dollars in savings. If this is an issue that can be fixed, please fix it
Phil Porter 5/5
Phil Porter is the reason I have Allstate Auto Ins he’s dependable reliable and not lazy like other employees in Kevin Miller’s Bradenton office for years and years I’ve tried to find Home Owners Ins at the Miller Agency but the puppets always said it wasn’t available. Finally after Phil Porter introduced himself to me he signed me up for a Home Owners Policy that makes sense and I don’t have to deal with the incompetence of women with disinterest in real customer service if I were still in business I would not hire FL girls old women escorts pill poppers and females of any age there’s too much prostitution in FL how nice women cope with the circumstances and a few dirty deputies who offer protection to them enabling them.
Love this app 5/5
I love the ease of viewing my policy's and bills online and this app is user friendly and very easy to navigate and make payments.
Pretty Much A Waste 1/5
I was told if I downloaded this on my phone It may result in a discount so I did. Whoever Allstate is paying to provide this app is fleecing them. App is very buggy. Activated the drive wise portion and occasionally it wants me to do it again. Then if I don’t do anything and wait a couple days it shows activated. Tried to print ID cards and it kept force closing. I have a new iPhone so that shouldn’t be the culprit. Disappointed
Possibly the worst app I’ve ever used! 1/5
I have had nothing but issues with the drivewise function since signing up. Somehow it combined my account with my husband’s even though we each made our own login. Then they had my phone number on his account, and they fixed me to call them bc they wouldn’t allow me to edit any personal information on MY OWN online account! Spent over an hour on the phone, and all they managed to do was put a third driver on my account, and told me I have to use a different email address. Even once that was finally resolved, approximately once a week, it boots both me and my husband randomly out of the app and then makes us activate it again, this losing all of our progress toward the driving goals. It suspiciously seems to happen ever time I’m close to meeting the 10 trip goal as well. I don’t trust you one bit Allstate, and your tech support is garbage. Tonight it’s saying half the features in the app “are offline, but we’re working to fix it.” Fix your app! It’s absurd how awful this app is.
The app will not even load since I setup drivewise and activated. Deleting as i don’t have the patience for this crap
The app keeps crashing 1/5
I have tried to contact app support but that is not working. I have an iPhone 8 running 11.2 and I think that’s the problem. Hopefully the powers that be will see this!
Doesn’t work 1/5
By Kellie Leporowski
This app crashes way too often! I have to uninstall & reinstall too often as well. I am currently unable to use the app as it crashes before it opens completely. Currently, I’m able to get through the reinstall but am unable to reopen after I close it. This is so frustrating as my discount depends on the app but it’s grossly unreliable. Not to mention multiple inaccurate reads of hard breaking and speeding. I know the difference as I’ve been driving for 30 years. This app is awful!
Crashes on launch 2/5
Was working fine, now crashes at launch every time.
How does my app keep crashing and won’t open???
Bug on Startup 1/5
The app is currently crashing any time I launch it.
App crashes 3/5
The app crashes when trying to open
My percentage keeps going down for no reason. I also have to keep deleting the app because it stops working or won’t open. I have a feeling this app will hurt me more than it helps me because of it’s inaccuracy and bug problems. Thinking I may just delete.
IPad App continually crashes (12/5/2017) 1/5
The app is useless on the iPad and runs the battery down on the iPhone very quickly. It also appears to register Hard and Extreme Breaking without the breaking event ... I suspect it is by phone accelerometer, but may be too sensitive.
Drivewise is Awful! 1/5
If I could give zero stars, I would! Multiple phone calls have not resulted in corrections to user information, the app picks up trips when Drivewise is not active, and does not pick up other trips when it is active. If you're counting on accurate trips for a fair Drivewise bonus, look elsewhere!
By RR Brock's
The app would not let me upload my quick fotos after an accident and told me to try again later then deleted all of the photos I had taken. Counterproductive.
Excellent App 5/5
By Ameer uddin
Love it! 5/5
I love a good challenge and anything to help me save is a winner!
Rip off’s 1/5
Dont go with this insurance company. Trust me, there’s better one’s out there.
Claim photo uploads don’t work 1/5
Instructed by claims department to take car damage photos using mobile app. Used mobile app to take photos and also uploaded photos from iPhone. Claims said they never got the photos even though there are 8 photos visible in the claim section. Without our knowing, Our claim was changed to status of close because they never received the photos.
Change pay date option 5/5
I pay my bill every month via the Allstate app. It would be nice to be able to schedule a payment for a future date. Thanks!
Right info 4/5
App provides all the information I need about my insurance without digging through my file cabinet. One minor inconvenience...fingerprint log-in doesn't work.
Accident review 5/5
App is great. Easy to use and very quick response.
Robert Morrison’s AllState 5/5
Thank you Robert Morrison Co. for making my family and I safe and secure.
NEEDS FACIAL RECOGNITION!!! 4/5
I would give this app 5 stars if it had facial recognition to support my iPhone X. It’s a good app, but I’m really enjoying not having to type in usernames and passwords anymore (except for this app). If they update it to include FR, I will definitely rate this 5 stars. Until then, not.
Useful app, but
I’d like an update for the iPhone X screen...
Where is iPhone X SUPPORT ?????? 1/5
Where is iPhone X SUPPORT ??????
You mean because I have an iPhone X, I have to manually enter my password instead if using my FACE ID ??????????
Allstate and me 5/5
I will use no one but Allstate. I love my rep!
Great app; drive wise a bit wonky 5/5
Overall great app and super convenient. The drivewise doesn’t always log my trips.
Love it! 5/5
By Keeee ke
App Does Not Work 1/5
It started with the Drivewise not working and now I can’t even login because it comes up in error saying “connectivity issues” and something about checking my internet connection. But the Internet on my phone works just fine and connects to everything else but this app! It’s annoying because I can’t even check my bill or drivewise or anything because the app won’t work. I tried uninstalling and reinstalling and it still didn’t work
Wonderful Service 5/5
By Jessica I Rivera
Easy to use app. My proof of insurance cards easy to access. Super convenient. Thank you.
Eats up my battery 3/5
Latest update drains my battery. Had noticed my phone not keeping charge. Thought maybe battery was bad but when I looked under usage saw that Allstate was using 64% of my battery where as everything else under 10%. Please fix.
It really bessst 5/5
Really it is my agent and crew are fantastic and hope keep them for long while thanks Allstate I really am in good hands.
Allstate Mobile App - Fast & Easy 5/5
By Excellent Info
Just fun to use! Info fast and current! Great sweepstakes and deals!
Allstate app. 5/5
Very convenient and easy app. To use😁😁😁😁
A1 Coverage 5/5
By Tony 1143
I am a Senior Citizen and have been with this Agent and Allstate for over 10 years and if you want an Insurance with a peace of mind, get the best! Anthony
Allstate is the best insurance company. 5/5
There applications are convenient and helpful. I love the information being all at my fingertips. It’s great!
Drive wise 1/5
I like the idea of drivewise, however I find it takes too much battery to justify the benefit. It’s always running in the background. Also, the app says I do hard braking no matter what. It’s too sensitive
Very good 5/5
Muy bueno... gracias
Poor Connectivity 4/5
When the app works, it’s an alright experience. But about 90% of the time it won’t even let me log in because it says there are connectivity issues. Doesn’t matter how many bars I have, or if I’m on WiFi.
To make it worse, I can’t edit my trips for drivewise online, only through the app, so I have trips where I wasn’t the driver counting against me and I can’t do anything about it.
Lifesaver insurance! 5/5
Allstate came thru for me with the best rate on the market when all the other competitors were off the roof with their prices.
This part of the app hasn’t been working when I try it from my phone very fustrating deleted app & retrieved it still doing the same thing
App hasn’t worked in months 1/5
I haven’t been able to log in to the Allstate app to pay my bill in months. I have to logon over Safari. I get an error message every time.
Needs serious improvement 1/5
Basically, I have to reactivate this app every. single. day. And that is a giant pain. I just got a new phone and reactivated for the Xth time. We'll see what happens, but basically it's been useless for me. I just have it on my phone for the discount it provides.
All state ap 5/5
I love the all state app. I like seeing how I drove, it saved me money and offers things no other insurance offers
Simple, all around easy and stress free.