Basically Useless 1/5
This App rarely works. I'm about to return my Echo and Dot because of this POS.
Great device, really poor companion app 1/5
Please fix the app with native controls, web interface is quite laggy and has poor UX
Don't buy this product = waste of time 1/5
How can this app be so tragically slow? The lack of proper functionality prevents categories from populating so you can't use it. Even if you update on a regular basis the app still can't function correctly. In fact, I think it just gets worse. I am returning my Alexa Dot.
Can't deal with this dysfunctional waste of time. Good concept though.
Worst Christmas Gift Ever!!! 1/5
I received this as a Christmas gift worked for two hours and then just died?! I tried everything ..but it just wouldn't connect to the Wi-Fi or pick it up on Bluetooth?!
Thank goodness I didn't spend a dime on this thing... it's Horrible!!
This app is terrible… It's extremely slow and filled with glitches. I can't even connect my echo to the phone because by the time the app responses echo goes out of set up mode.
Love my Echo Dot, app needs improvements 2/5
The Alexa app is slow. Really slow. Simple things like trying to open the app or check what song is playing (without asking the echo device and interrupting the music) can take forever or simply not execute, and this is with a full wireless connection whilst right next to the device. I am not sure what the problem is, but I love the echo device and am looking forward to improvements on both the Alexa App and the AI's capabilities in general.
Great concept, poorly executed 2/5
I love my Echo, but the app is dreadful. It's constantly refreshing the skills to the point where you can't click on any of the options. You'd think Amazon would've better supported the app as it is essential to enjoying the Echo.
Needs an updated look 1/5
This app id out of date, the menus are slow and laggy. Amazon is a great company, put some money into making the app that controls the 300 speaker. So it is as good as the speaker itself, which of course is amazing.
By the time you're reading this you've probably bought the alexa device. Bad move. The app is slow and glitches. When I tried disconnecting my phone to alexa via the app it said that it disconnected, when in reality it didn't.
Absolutely terrible 1/5
Scrolling through artists? App closes every time. No search feature?! Definitely expect better from Amazon.
Useless App 1/5
Lack voice control on any basic search function when it come to music. App is horribly slow as well
Not good at all
Impressively bad 1/5
By Jacob Schwartz
NO attention to detail has been put into building this app.
It is the epitome of half-assed work. For example dragging the volume slider causes the view behind it to scroll. If someone adjusted the volume once they would have noticed this bug.
It's not even worth enumerating the flaws.
How did they do it? Who are these developers? Where do they live? What drives them? How did this make it to market? So many questions.
Hideously slow 1/5
I used to like the Alexa app but it has become hideously slow and is now totally useless.
Cannot set up 1/5
App crashes whenever I get to the language selection screen
Slow and limited 1/5
The performance of the entire app is VERY slow and not responsive to touch and quick commands. It even lags when I delete or set an alarm/timer, with the delay causing me to incorrectly click into a menu I do not want. The third party skills are incredibly limited and usually of poor quality. Finally I wish Alexa could recite to me a verbal reminder that I program.
Could be better 1/5
This app works on my iPad, but not on my iPod touch. I want it on the latter so I can carry my shopping list with me. As someone else said, you'd think Amazon could do better.
Freezes every time 1/5
I cannot use this app at all without it freezing. Makes it pretty worthless.
Bump. Hi 5/5
Nice app. Basically I'm just here to get your ratings back up. Sheet
This might be the first review I've ever written, and I am very disappointed by this. I just bought an echo, excited to set it up, and the app keeps crashing. It will not even open, and the echo itself keeps saying to "go to the Alexa app." I have high expectations for Amazon, but this app would disappoint for any expectations that I have. Be better.
Doesn't work 1/5
Just stuck on the loading screen.
Absolutely horrific..... 1/5
Can't believe this app accompanies the physical unit. Totally out of date😒
Current version crashes during new device setup. Please fix!
Alexa is sloooooow 1/5
By Sean Roberts
The app worked for about a month. Pure joy. Loved it. Then it turned into a buggy, slow junk app. Completely unusable.
Sluggish UI 1/5
The app stops processing tap input for several seconds, processes all the taps at once, then works normally for several seconds before repeating this pattern. It makes it very difficult to use.
Worst app 1/5
This app needs a lot of improvement and is not user friendly , moreover Alexa doesn't understand what you try to convey ..
Spotty performance makes it very difficult to connect Amazon devices 1/5
I love my Tap, but hate this app. I work in a location that only allows me access to the "Public Wifi", so I have to reconnect my Tap every day. This app functions properly maybe 45% of the time, making it very difficult to ever get my device to actually function.
I love Amazon. I HATE THIS APP 1/5
My husband bought me a Tap and I was so excited. And then I realized Amazon has put ZERO effort and thought into their app. The Tap forget our wifi at least 2xs a day and we have to go through the setup mode with the app, which crashes 4-5xs before actually working. Even when it does work it's clunky and very unfriendly to use.
I am so close to just returning this Tap bc then I could go back to using my echo without having to touch this app. I really wish Amazon would take the time to make this thing as great as it could be.
Freezes every time 1/5
The app is horrible on this current version... constantly freezes and doesn't allow me to basically do anything... I hope they can come up with a solution to get this working as it should... can't even setup my alarms
Basic, needs many updates 1/5
- no search engine choice, only bing
- can't select/bulk delete history
- most skills are poor hackathon quality at best
- cards on main page are cumbersome to review and remove
By Lost 5151
I only gave it a one because zero is not available. Bi can't get it to work, and I can't get any help. Hey mr Bozo, anybody home??
App doesn't work 1/5
The app can't hear or respond to voice commands. Amazon's recommendations to fix the problem don't work.
Useless. Terrible. Horrible. 1/5
What's to say? Can rarely get the thing to open. Endless spinning wheel. As much use as a chocolate teapot.
In my original review, I had stated that the Alexa app ran great until recently at which time it basically became unusable. I started searching for answers and found one that worked for me. I deleted the app and downloaded the app again, signed in again and now it runs perfectly. Looks like for some reason the app just started slowing down for whatever the reason but it works perfectly now. Try it and see if it might work for you also.
Not useful 1/5
It can't even play music off my iPad/iPhone. If you don't have Amazon Prime it's basically useless.
Siri is more useful and that's not saying much.
How come this is an official Amazon app????
Sitting here in tears!!! 1/5
I am soooooo upset right now with Amazon and myself! From now on I will read reviews for downloading the latest supposed "upgrades" to Alexa. I am deployed and one of the only enjoyments I have is using Alexa to read me books, do workouts and give me my news briefing. Now she's useless!!! Thanks to this piece of crap upgrade the Alexa app doesn't load at all!!! You see because I'm deployed I don't have wifi like at the house. I have to buy an internet card which times out so each time I want to use Alexa I have to log into the app and update the wifi. Usually this is a pretty quick process and I have no issues with it, until today! I am just so freakin upset that I can't use Alexa!!! I have never write a review before but Amazon has me so angry I felt I needed to! So basically DO NOT DOWNLOAD THE UPDATE TO THE APP!!!! I wish to God someone would tell me how to go back to the previous version!!
Sets up Alexa like it's supposed to! 5/5
By Internet Nobody
Bought an Amazon Echo at a yard sale today, and used this app to set her up. Setup was smooth, and I also set Alexa up to control my lights in my "smart home" setup.
Don't know what all the 1-2 star reviews are about. These people must be really stupid.
This app is great 5/5
By peace out haterz
I have an Echo Dot and this app is the perfect companion for it. It lets me manage everything and I've never had any connectivity issues. Stop leaving such bad reviews and look at what it can do for you!
By if Cooley
The app is terribly slow to update or populate any category. Nearly useless in adding skills since I lose patience waiting 30+ seconds for the app to load any choices.
I get that Google has a competitor but give me a choice for searching the web. Bing isn't nearly as useful and alexa often responds with no results to simple questions.
The shortcomings of this app diminish the desire to actually use my dot. I almost wish I'd just bought Google Home instead.
Clumsy. Slow. Unintuitive. Design standards from 2012.
Such an opportunity to separate from Google Home, but fail.
So bad. 1/5
I use Amazon for a lot but I'm always surprised at how poorly this app works. If you have an Alexa unit you're sort of stuck with it...but it's not good. I have it on my iPhone and on my Kindle Fire. Both are equally bad. Same issues.
Just crap 1/5
Crap. App won't even start up. Crap crap crap crap crap crap!
Works Fine - 5/5
By One sad customer..
I have not experienced slowness on an iPhone 7 Plus
Pros: +you can follow up on all searches made. +You can hear searches.
+And you can improve recognition.
+many helpful tips and many settings
-I have run into difficulty adding a hotspot from my phone as the Wi-Fi connection.
-Katz pair Bluetooth speakers if you don't have Wi-Fi connection. After paired it's no longer an issue
-You can't initiate a search request through your phone as if it was a remote microphone.
When adding Wi-Fi that requires interactive validation the website is shared through Amazon echo app and does not allow interactivity. You can't click the buttons on the website. But they do give you the MAC address which can be helpful for calling a vendor to finish like at a hotel or resort.
Not a great app. Expected better from Amazon 1/5
By Texas Abstractor
I am a frequent Amazon customer and looked forward to Echo and the Alexa app. Turns out the app is sluggish, slow to load. When I try to refer to the lists while shopping, sometimes the list never opens. Too bad as Echo is easy to use at home.
Confused how an app made by a typically reliable company and for such an expensive product can be so terrible. It never even opens and when I can get it to load, which is rare, the app is super glitchy.
Worst app 1/5
One of the worst app i have ever used. Doesn't work at all. Just keep spinning.
This App fails miserably as a mobile iOS app. It does not work with any version of iOS to set up Echo to receive WiFi. You have to use a desktop or laptop to set Echo up. It's hard to believe that a corporation with the resources of Amazon would let this silliness continue, but I imagine Jeff Bezos has never been told about it.
Slow and Unresponsive 2/5
This app needs optimization and work put into it. It has everything that it might need, but it is so slow it is frustrating. I won an Amazon echo, and I really want to have fun using it.
Love the product... app not so much! 1/5
I want to add The Sonos and Sirius XM skill to Alexa. Would also be helpful to have a better search engine.