Got it for my car (BMW i3) but doesn't work 1/5
Got the amazon echo device specifically to use in my new 2017 BMW i3, but it doesn't pair/connect via Bluetooth with the car. I've tried pairing it and it just keeps saying "your device wasn't paired"
Fun and Easy! 5/5
Nice job Alexa!
App forces you to use messaging 1/5
App was constantly crashing so I reinstalled it. Now I can't use it unless I sign up for messaging and notifications. I don't want that.
The call and messaging feature does not work. 2/5
The app does not send me a code to continue the setup.
How can such a terrific invention provide such an inferior app? And not fix it!
Doesn't let me even sign in 1/5
By non of youre bussiness
Doesn't connect 1/5
I'm trying to connect the echo dot with my wifi but the pages don't seem to load. I wait and wait and nothing happens. It's frustrating. Please try to tweak something so I can use it. Thank you!!
The August 10 update is much better. I no longer have to wait 15 seconds before my phone responds. The shopping list function also responds quickly. Not sure what happened months ago, but I appreciate the improvements.
The Worst App Maybe Ever. I Wish I was Exaggerating? 🤷🏽♀️ 1/5
I wish I was exaggerating with the title, but I'm not. This has been the most disappointing app I've had in years. The product seems like a great idea and can be convent when it works properly, but the frustration of using this product with the app is unbearable to deal with.
Update is awful 1/5
I suppose after hunting around and clicking on everything I will be able to get it to work as well as it used to. Don't like the white on black and I'd rather have a menu visible on the side then a drop down.
Search and play feature from app... 3/5
By Linsy H.
Alexa does a decent job at what we ask her to do, but one thing that I would like is to be able to do that's not available is to search songs, and to be able to play them through the app, that way I can quietly control what my kids are listening to or help them with a song they are trying to get her to play without yelling Alexa from different room, while I'm putting my baby to sleep.
Basic Functionality Missing 1/5
No way to search prime music by artist? This is basic functionality no? In fact, you should be able to ask Alexa to search and have it show up on screen. This app is useless, and the only reason I tried it is because the echo can't understand what artist I want to play. So, all and all the whole thing isn't worth the frustration. Get Sonos.
By Ramli L.
The last 2 updates keep crashing... please fix it.
App was great until 1/5
App was great until this last update. Now I can't connect to my Alexa in my ecobee at all. It crashes every time I try to reconnect. Useless at the moment
App is clunky and difficult when it comes to setting up and managing separate amazon products for each room if you want them to operate separately.
No music search function with Amazon Unlimited 1/5
When selecting music from Amazon Unlimited, you can only browse through stations; you can't search for individual songs like you can if selecting from "My Music" or even the Amazon Music app.
Groups no longer working 1/5
Can't turn off my lights via voice command any more after update, tells me "Device doesn't support that"
Fix it Please!! Crashes!! 1/5
I have installed the app and used it without problems. But after a few hours it won't reopen. It crashes and the only work around is to uninstall and install again. USELESS TO A NEW USER who is starting to learn the alexa system.
CLUNKY explanations of how to access skills forces new users to study the commands by memory.
PLEASE FIX THIS BUG SO THAT I CAN USE THIS THING WHICH I HAVE INSTALLED ALL OVER MY HOUSE OR I WILL SEND IT BACK.
Can't set to new wifi 3/5
By Axel Faraday
My family just got a new wifi modem and I'm trying to link the Echo to it but every time I'm at that stage where I link it to the wifi it gets to about the first quarter of the loading line and just times out. Is the recent update to blame?
Bad update 1/5
Ever since I updated it, I can use the messaging feature. I know I'm receiving messages but I can play them on my phone or device. I've restarted my phone and still nothing. How disappointing! I was really starting to like it!
What happened?!? 1/5
By Aaron Productions YouTube
App crashes every time I try to open it, I restarted my phone and waited a few days and it's still crashing! Never did this before it updated!
Love the app but update messed up list! 3/5
App is good and worked well until last update. Shopping list very sticky and almost non-functional!
Slightly better than before 3/5
Still a pain in navigating. Crashes and freezes easily. The sound adjustment is a pain as the whole screen now moves when u try to adjust...
It got worse! 2/5
This app worked okay for the first few months we had it, but now freezes when not on the home wifi. It doesn't do much good to have an Alexa shopping list if you can't access it at the store. Buggy.
App freezes 2/5
By Ragged_ Edge
App freezes when I go into change alarms.
I Hate Alexa 1/5
By Motorsports Junkie
This app is terrible. Bad UI, slow, doesn't present the information you're looking for, not customizable, and lists take forever to load. Absolute garbage. I'm done buying Amazon branded products. Quality is something they clearly don't care about anymore.
Much better 4/5
Current app is an improvement over the early 2017 offering. All in all does what one wants
What happened to my hue groups? 1/5
Did anyone else lose control of all groups of hue lights previously controllable by Alexa? Had to delete all of them and then rediscover, still would only discover individual bulbs. Had to make new groups in the Alexa app. What gives?
Requires access to contacts 1/5
By Matt Stocum
Will not complete setup without access to contacts.
Freezes constantly 1/5
I can never use it.... after clicking on anything the next page freezes.
Terrible app--buggy as all get out 1/5
By BC user 123
Seriously, it's disappointing how buggy this app is. I can't even enter my address. Embarassing
Switches from List to Home screen 1/5
When I open the Alexa app and use the left pull down menu and select Lists, my shopping list opens, but then the app always switches to the Home screen so I have to *again* use the pull down menu to open Lists -- very aggravating. Also, still can't reorder items in shopping list. Oddly, the Alexa app doesn't support Alexa voice commands (have to install Amazon shopping app for that).
Alexa Drop-In feature 1/5
Alexa Drop-In feature keeps telling me to come to this app and set my devices to enable "Drop In". It has been enabled... Still refuses to work. I tried restarting, updating to newest versions etc. Still no luck.
Absurdly glitchy 1/5
Spazzes out with the most simple tasks (i.e. accessing the shopping list). Borderline unusable at times.
Alexa is pretty good, the app is awful 1/5
It is amazing that such a poorly designed and performing app would come out of amazon and be attached to their echo platform. It is very slow, non intuitive, and seriously lacks features. Ibd not know where to begin. One example is that you can't add to do items with a due date. You can't speak it to Alexa and you can't even add it on the app. Really? Very poor offering, Amazon.
"App Support Unavailable" 1/5
Used to work fine but new release gives this cryptic unhelpful error message
Broke shopping list update 1/5
Latest update broke lists on my phone. Takes 10 minutes (literally) to load 5 things on shopping list.
Sick of this app trying to force me to add messaging. Send me another echo and I might consider. Nobody to message so cut the crap. Better read the fine print on that option.
Too slow to use beyond setup 1/5
By Vulgar demos
This app does a good job of setting up your Alexa device. Behind that, it is unusable: it is slow -- so slow one wishes they simply made the app a shell for a web page. Any browser would beat the speed of this app. Also the app does not provide any integration with system-level reminders so you have to choose unreliable third parties or try to open up this app when you're shopping at the store only to realize it times out and you have no access to it.
If your lucky it will load the different screens. Wow. This is frustratingly slow.
Realllllllllly poor programming 1/5
And if there's one thing not a person on the planet can abide anymore, it's piss poor programming. Come on Amazon, what are you trying to do? Pretend you're Microsoft? What in the world could you possibly cite as an excuse for this terrible software?
Moreover, it takes over ten seconds for the app to recognize and process each input, making turning off your morning alarm next to impossible. It takes almost four solid minutes of concentrated effort - meanwhile the alarm is blarrrrrrrrrrrriiiiiiinnnnnggggggg. Given that alexa basically ignores my voice commands, if she even understands my normal American English accent, I find this app in combo with the alexa tower to be COMPLETELY useless.
That hokey false advertisement about getting video and audio included with your prime account. ABSOLUTELY DEAD WRONG. You have to pay DOUBLE your membership fees if you want access, otherwise you get access to three million SAMPLE songs (30 seconds of demo each) and an ad for videos you can only access by paying more.
I'm trading my prime subscription back in for the Hulu subscription that I haven't used even once in the ten years I've had it. And alexa is so frustrating I'm giving her to the next person I run afoul of.
Kept the hardware. It's an overpriced egg timer that talks back now. Tried installing the Alexa app on another iPhone. Wow. I can't even LOG IN to my amazon account on this version.
Honestly: I'm utterly appalled that ANY company would allow its name to be stamped on this trash. Seriously Amazon, fire the entire team and hire one kid in his 20s wearing jeans. You can send me a check for your payroll savings, along with a check for the money you make off having the kid make you a better app in a day.
Starting music from app is clunky 3/5
Please fix the volume control slider on the app. It's WAY too sensitive and you can't see the level under your finger.
"Why would you want to start a playlist from your phone on a voice activated device?"
Because I don't want want to wake my wife up as I start the 'sleep' playlist that covers the sounds of my getting ready for work.
Add equalizer. Isn't this a smart speaker? 2/5
By Fun game! Got to try it !
This thing is supposed to be a smart speaker right? I should be able to adjust or pick from various Equalizer settings to adjust music playback sound. There is no option for this.
Ever since iOS updated to 10.3.3, Echo will no longer connect to my phone via Bluetooth, which was the primary use for me.
Utter $hit3 1/5
Don't even bother updating. What is amazon doing? This app became completely useless after the update. All the functionality is gone. I can't access any music through my iPhone any more.
Do I really want to look up a how to video on how to fix this? No, I don't have time to waste. This is basic user interface design and they can't even get it to work with iOS?
Don't bother with this piece of garbage.
My wife didn't update and she's the only one who can still browse pandora and use her phone to find music.
Such a disappointment.
What is this garbage? 1/5
Why did Amazon even bother with this app? It's a total waste of time. Worthless.
Crosses line 1/5
Interesting that I rated one star and since user name was taken my review was deleted. This is awful. Being forced to allow this app to access my contacts- unacceptable. Love Amazon & loved Alexa but this needs to be changed asap. My son was helping me and I figured he had wrong app because there should *always* be an opt out for this. Couldn't believe this was actually the new app. Bad.
Won't even download 1/5
By Janet's intel computer
Haven't had anything but trouble with this app. Downloaded it and it wouldn't work so the suggestion was to remove it I did and shut down the phone and started again. And now it won't even download. Strongly considering sending the Echo back
Waste of money