Bug fixes??? 1/5
The app has a more "fun" look to it, but now my shopping list doesn't display properly and I can't manually add items. This is a real inconvenience since I've gotten used to using the Alexa shopping list function. Please fix this ASAP
Bad update 1/5
No landscape on iPad app and update does not support Tap. .????
Lists is broken 1/5
By T Fan
There are times when I would like to type in an item to the shopping list instead of telling Alexa because she doesn't pick it up all the time or because I'm not around my Alexa. And since the latest update, I can't successfully access the input line to add the item.
dumb app doesn't talk back? 3/5
may 24, 2017: answering calls from echo dot via this alexa app on my iphone has finally worked more consistently for two days in a row with two test calls -- one call yesterday and another today from my dad's echo dot. presumedly the calls rang first on my own echo dot at my place and then ringing on the alexa app on my iphone. very good. answered and voice audio quality was reasonably good. thanks for finally allowing alexa calls from my dad's echo dot to be successfully answered via the alexa app on my iphone if the call is not picked on my echo dot.
to amazon/echo/alexa folks in charge: got our echo dots primarily for my elderly dad to call me using voice commands for in case if he falls. if he falls, he cannot get up, and he cannot get to a regular phone. my elderly mom will find him, but that can be an hour later if she is watching tv & sleeping in another room. so, when the echo alexa calling recently became available, that was a godsend for us. echo-to-echo calls are great. but echo-to-alexa-app makes it all even better -- particularly if and when that works. if you can imagine the emergency dad-falling scenarios for us that could happen whether day or night, then you can understand my appreciation for the echo dot product and the alexa calling feature. my dad can simply call using a voice command from wherever he is in proximity to my parents' echo dot. and you should also understand my criticisms of the alexa app -- particularly as to the app's alexa-calling capability.
yes, this is no substitute for 911, but this is better than other products that we have purchased on amazon, such as the ooma safety phone necklace thing. echo dot and alexa calling are a godsend for our usage situation -- particularly when combined with alexa calls that can also consistently be answered via the alexa app on a smartphone.
now, please also make this app less confusing in its scattered menu layout interface. you still got to make this app easier to use without the menu confusion. yes, you can get used to it. but the layout is a mess.
may 14, 2017: as discussed in my original review (see below), do not bother with this app if you do not have an amazon echo device. this app is mostly good as a settings app - because you need this app to set up an echo.
you can sorta make calls with this app, but it is not intuitive as to how. you have to tap the message/note icon in the upper right corner to get to a list of your contacts. but that icon makes you think that you want to write a note or a text and not make a call. yes if you click that, then it reveals your contacts list from which you can make a call, but this app's interface is frustratingly horribly confusingly nonintuitive - it makes no sense as to where's what. like there are two areas for settings where the profile settings area are split off from the settings area which is labeled as settings. put them together or somehow link the two! anyways, just like the awful inconsistent interface, the calls do not work consistently. you can call from the app to an echo device, but the chances are that you cannot receive an incoming call being made to you. an incoming call will ring on your echo, but it may most likely never ring on the app. and if it does ring, then it may ring on the app five minutes later after you hung up the call while using the echo. what is wrong with this app??? says you can do calls on the app? well not really completely.
had to use a spare old iphone to set up a barebones contacts address book to be used by this app. there was no way that this app was going to have access to my complete contacts address book on my primary regular iphone. to the amazon folks: come on guys, you have got to let us have a separate contacts address book that is devoted to only this app.
and you guys at amazon have got to let us restrict who can call us. myself personally only want my family to use our echo devices for only within our family. this echo alexa phone system could become a wild mess where telemarketers can inundate us with unwanted incoming calls. you guys at amazon have got to get ahead of the game here.
this app is a mess. if you only use this app only for managing the settings for an echo device, then you will not be too annoyed and dissatisfied with this app. to the amazon developers of this app: you guys could have done a better job with this app to make this a less confusing app because this app really is an ugly mess.
may 10, 2017: do not get this app if you do not have any of those amazon echo devices. have no echo, then do not bother with this app. because you may end up not understanding this app.
and this app does not talk back??
if you already have the regular Amazon store app on your iphone, then use that if you want alexa to talk back to you.
at best, this app is a duplicate of the alexa app on the amazon fire tablet for ONLY changing alexa settings.
this app does look to be a dumb messaging app but you have to give access for your WHOLE contacts address book on your iphone to this app. really? really?!!! how about letting us set up a separate amazon-only address book like they do on skype?? that way we can limit who alexa calls out to!
also this app doesn't let you change your phone number -- when you first set this app up, the app tells you that you CAN change your number!!! but nooooo. why does this app tell us this when you cannot do this?!! dumb. really dumb.
(note: if you do have to change your mobile number that this app says you have, the only other apparent way to do this is you have to go into your regular amazon account in the regular Amazon store app to change your mobile number in your account settings.)
so what good is this app for? this app still is a work in progress.
Expected More 2/5
I love the Echo, but really expected the app to be something useful. Seems like we are looking at a pre-beta version, looking forward to the real thing. You can start with an acknowledgment that people don't use the iPad 12" Pro in portrait mode.
Update doesn't work with Calls & Messaging. Tech told me it needed smartphone. It is not Echo. It can be or has to be other company! Why would I need Alexa to message if I already have a smart phone. Got Broadband and Landline ATT. I need the help because Disabled and Frugal. Problem with vision and thought they would add communications.
Update is a waste!!!! App is not working!!! 1/5
After the last update the app will not open. I even deleted it and reinstalled it. Nope still not opening. So why have an app that won't open?
BTW one star because it won't let me choose zero.
Latest Update 1/5
It is awful! I can't get to Skills, takes forever to open and then it freezes. Needs an update to fix the update. It is so slow now, I don't like trying to get it to open. Please fix it.
New version is dumpster fire 1/5
However most important thing is list text covering over the "add new item" line. My main use for this is lists. Please fix. I'll sadly have to abandon if not rectified. Who tests your apps? Are they on vacation. Tell Bezos to maybe put the moon base on the back-burner for now.
How do you even use this? 1/5
I cannot figure out how this app works for the life of me. I'm tech savvy but this is not intuitive. I don't get it. Seems it should work naturally with my fire sticks. Nope. Uninstall
Bad app 1/5
Just bought a echo. Can't set it up. This app is useless. Rating will tell you this. You can't go forward or back on the page. When it gets to the what language it won't it is blank. Can't go forward!!
Terrible Update 2/5
Great ideas for the update, terrible update. Lists are formatted incorrectly and can't be fully seen. Deleting and reinstalling app does not help. Needs some TLC and clean up.
Shopping list is broken 1/5
Shopping list is broken on iphone 7
update fail 1/5
app malfunctions on my iphone se. won't let me add items to my shopping list and keeps begging me to let it access my contacts. i deleted it.
App broken for managing lists 1/5
This app is not broken when it comes to managing and using lists. The "add" space is now covering the first item on the list. This absolutely needs to be fixed. Communication is test but the basic functions of the app need to work as well. 5 stars once fixed.
Shopping list bug 2/5
By There is a block
There is a bug in the shopping list where you can't scroll to see everything and some stuff overlaps. Unusable right now.
Screen rotate 1/5
Why, why, why does this not just for landscape viewing? The old app used to. Why are you regressing?
What happened, May 23, 2017 1/5
I use this app every day for grocery list. Through echo I add things throughout the day and at the grocery store follow my list on my iPhone. As of today the list layers over the "add item" on my iPhone and iPad and I cannot add an item. The last update was days ago, why did this problem just start today? As of today, five stars for the app today one. Please fix.
List issues 2/5
I can only add items via voice command since the app was updated. I cant manually add items that Alexa doesn't understand to the list. The app shows the add button but it doesn't work :/
Just updated and now it doesn't work... 1/5
The list feature for manually inputting items onto the list is inoperable in the new update. I have tried uninstalling and reinstalling to no avail. Please fix.
Lists not working 2/5
New version has broken the ability to manually add items to a shopping list. Sad
Such Crap 1/5
This app is ultimate crap. I have to reinstall the app everytime I want to open it and use it. I don't know why they even bother making this. Disappointed with developers and Alexa app team.
App needs work 2/5
The shopping list in the app constantly crashes or flat out locks up. I went back to iOS notes as this has been more stable.
Not even good... 1/5
I wasn't aware that it was possible to go "1 step forward, 3 (in Amazon's case) steps back! The development team should be fired.
Um, landscape? Privacy? 1/5
The latest update removed landscape mode, which is a showstopper on an iPad. So I'm no longer using the app. Reading the other reviews, I would give zero stars and uninstall the app because of the forced setup of messaging and uploading of contacts; fortunately, I have not run into this problem because I stopped using the app.
Also, how difficult would it be to include the capability to rearrange the order of list items? Having to use a third-party app to put your grocery list in order is just silly. Finally, Alexa has a hard time hearing "Alexa, timer off," when the timer alarm is playing.
All that said, the new UI design looks nice, clean.
Ok but now list is messed up 2/5
I use my Alexa for many things, but the main thing is for food store shopping. It is easy for family members to add to the list. This morning a glitch came up on the list portion, and I am unable to add or clearly look at the list. I restarted my phone and reinstalled the app with no success. Unfortunate. Will have to. Wait for another update, and use another list app.
Please fix "what's playing" 2/5
This new app don't show me what Alexa is playing when I ask her to play music. Please fix that. I'd like to know the names of the songs in listening to.
Spam and abuse with no checks 1/5
I'm already getting spam from people I don't know and there's no way to block or delete these messages in the app. My vote is to remove Alexa everywhere at this point. As usual security and privacy an afterthought.
Alexa for iPad 1/5
By Joan V
Hate having to use portrait mode on iPad! Bring back landscape.
Terrible Update 1/5
Why is it taking Amazon so long to fix this terrible update. All they have to do is read these reviews. My iPad Amazon Alexa app is useless. It's so slow it never get anywhere and so it drains the battery. Impossible to use to play music. AmazonFIX THIS APP!!!!!!!!!!!!!!
Very confusing.Iinstruc 2/5
Instructions are garbled. If you want to withhold contacts (I don’t give out other people’s informatioin it reminds you that it needs it, then advises you to “go to Settings and turn on Contacts.” There is no such thing in Settings, and I’ve seen no specific settings for Alexa. It worked well for setup but so far pretty useless for anything else. There are Settings *within* the app but no reference to Contacts. Amazon is better than this in its sleep.
Shopping list flop 1/5
With the new update, I've lost my ability to access my shopping list, which was the best part of the Echo and the App. I'm going to have to start to use a notepad now when preparing mu shopping list; something I haven't had to do since I purchases the Echo. I hope you can fix this soon.
Volume control got worse 3/5
The recent update shrunk the bar slider and number so it is now more difficult to control the volume. I hope this gets fixed. While I'm at it, I wish the app remembered the last station I was listening to so I go right back to it.
Terrible upgrade 1/5
This latest upgrade no longer allows the app to flip to the side with my iPad. It's annoying, and really not useful at all. Very disappointed, because the previous version was clean and worked well.
App won't load 1/5
I just received my Echo Dot in the mail, but the app won't even load on my iphone7. Complete waste of money.
Slow and doesn't even open 99% of the time. This app is useless to me.
Lousy update 1/5
Doesn't import contacts. Unclear setup. Really bad.
Great but it needs more 4/5
By That's a load of ship
I love how I can adds items to the shopping list.
- I would like an easy way to be able to print my list on a Bluetooth printer.
- I would like to physically select items in my shopping list to be ordered in prime pantry
Terrible, how can I go back to the last version? 1/5
Constant green ring going on and off in my bedroom. I don't want calling or massaging. I'm about ready to disconnect my echo and dot.
By D.A. Harris
I have all the Amazon Alexa's at home so I figured it would be nice to have it on my phone as well. Waste of money. It can't even give me a Newsbrief.
Really buggy 1/5
By Krish Puri
Really buggy and freezes all the time making it completely unusable!
Bring Back Landscape Mode 1/5
Please bring back landscape mode for the iPad. Portrait mode is so lame.
Portrait view only?! 1/5
By Raptor Hawk
Wow, worst update I've seen on this app. Apparently no Landscape mode. On an iPad. Really?? 🤦🏻♂️ An unnecessary step backwards in time. Not sure about the new features, just can't get past that I would have to change the way I use my device to use this devolving app. Amazon, what were you thinking?
Teach me to trust Amazon to release quality apps without reading reviews first. I now see a lot of unhappy people with the new version. Looks like viewing mode isn't the only problem with this new app. Really wish Devs would seek input first.
And, who needs their Echo to call someone anyway, especially the way Amazon has implemented it. And even worse, the privacy concerns abound with this new 'update'. No, Jeff, you do not get my Contact info. I see tons of negative reviews and a few mysterious very brief but very positive comments. Strange indeed.
Oh and I don't like the new logo either. I came back to update my review just for that! 😉
UPDATE: for some comments I've read where people think that Amazon 'broke' landscape mode in their major update, and are expecting to fix this 'oversight'. It's pretty clear their redesign specifically discarded support for landscape mode, and therefore iPads. Will they change it back in some future update, perhaps. If they get enough complaints. But this was on purpose.
Slightly better ui. Even worse ux 1/5
This app epitomizes the meaning intern season.
It WAS awesome 2/5
Alexa quickly became a loved assistant in our house. Our son who sometimes struggles with pronouncing words has come leaps and bounds because he's so interested in talking to Alexa and asking for music to play. Since you have to speak in coherent sentences it really helped encourage him to practice more.
Then this "messaging" stuff started and the app won't even operate. It opens but stays in loading patterns for long stretches then it still has yet to connect to the phone for messaging.
Where there was never a problem with our Echo Dot, we now get a lot of "I can't answer that right now" type answers. Hardly do we get her to play what we ask. It's now just a sad reminder of how cool it was BEFORE. I wish I could manually roll it back!
No thanks 1/5
Ever since I've updated the app Alexa just won't work anymore. I can't get her to play any of my music from Amazon Music and I've tried everything. So no, I'm not liking it anymore
Horribly sloooooow to connect 2/5
Loved the Amazon Dot, and still do while I am in my house. This new app however is awful! I use it an my iPhone 6s for lists and calendars. I was excited about the call text features because I am "mature" and live alone. When I try to access the new app it takes minimum of thirty seconds to boot up, then it's only the opening screen and then a longer wait for anything to happen. I've deleted the app from the phone and re-installed it. I've turned the phone off then on. I cannot get any features to work. I hope they can work the kinks out soon or let us go back to the previous app.
Wow, how bad. 1/5
The app won't even download to my phone making Alexa worthless from the outset. Awesome.
Amazon is a Privacy rapist 1/5
By David Gibbs Portland 4444
Last week this Ap refused to work until I promised to give it access to my contacts. I called customer service who helped me around it. Still - on the Ap the first page is them wanting access to more of my information. At least now the ap is usable.
This is a really lousy way to treat customers.