Please update 1/5
Please update so it will run as well as it does on android. Doesn’t even show my subscribe and save, freezes etc
I rather use chrome on my phone 1/5
It's super frustrating, it won't let u give store feedback, no page number shown, what's the purpose of the app if the browser version will make ur life easier, the ui or layout is super outdated.
Popup continuously interrupts 1/5
This is a recent issue that is making the app unusable. Whether searching or looking at an item, randomly a popup appears saying “We weren’t able to save this item to Wish List. Please try again.” I often have to dismiss it 10 or more times in a row. Then another few seconds later, it happens again.
Kept saying Lost connection 1/5
By Naruto ultimate fan
Had to re download
Very good 5/5
I think is the best app in the market
Split screen mode needed 1/5
By Khaled A.
Please add Split screen mode, I rather open a browser than use the app on my iPad. Thanks.
It's not that hard
Too many items from China 3/5
Extremely disappointed in the number of items being shipped from China. It doesn't state it's from overseas until you receive a shipping update. Thus, it takes much longer than the anticipated receive by date. When I order something to be delivered by a certain day, that's when I expect it, not it finally getting to the US that day then taking a week to actually get to me. Not too mention that stuff is much more cheaply made, but you don't know that when purchasing because it doesn't say it's from China.
Who the heck were the software developers who created such a thoughtless, useless app? I wanted to buy a kindle book but they neglected to provide the button to buy it. It only has the ability to download a sample. Sometimes I want to buy an audio book and it's the same issue. Amazon is losing $$$ if they make it impossible to complete a transaction!
No use to me anymore 1/5
I had the iPad app because it was the only way left to filter a wish list by price drops, and sort the list by price. The features have been gone from the phone app and web site. Instead of buying books I want to read when they go on sale I will just get it from the library. Deleted.
The app has issues 4/5
I have no problem with Amazon as a retailer, but there are two major issues and one minor issue with this app.
1) When I am looking at reviews, many items have the same review from the same person repeated multiple times, both 5 star reviews and even the one star reviews.
2) Some items are given to customers “at a discount”, which may mean “for free” for their “unbiased review”. All of their 5 star reviews are unbiased? No way. Completely misleading.
Minor issue: When I search my orders to write a review, their search engine finds the item, but when I try to enter my comments the app won’t allow me to enter any keystrokes.
Can't browse 1/5
How come I can't just browse anymore? Why do I have to pick categories? I can't just view the marketplace without having to punch all these useless things in or a search topic. Bring back free browsing please.
Some flaws 3/5
I like it for the most part but I don’t understand why on the iPad I can’t add things on to my baby registry. But I can in the app for my phone
Used to be good 2/5
This app used to be great. Now it just gives an error message saying something went wrong any time you try to do pretty much anything with it. I don't know what's wrong with app developers these days who seem to have no problem leaving a critical error in their app and never fix it. Surprisingly Amazon is in this camp as this is a persistent issue that hasn't been touched in months. If I have to struggle to give a company my money then I assume they don't want it and take my business elsewhere. Bye Amazon 👋
Shipping and handling is too expensive
App support? Where? 4/5
When I tap "App Support", it takes me to Amazon's info page on the app and a search box for help topics. I don't need help. I need to report an issue. So...when you take a screenshot within the app, it asks if you want to share it. Cool. When you share via Messages (texting), it shares the screenshot and a link to the product page. Cool. When I share to WhatsApp, however, it only shares the link...NO screenshot. Please fix.
Has Problems 1/5
By Willow Cove
No icon shows up on the I-Pad IOS-11 so every time you want to use it, a search has to be performed. Also, there is no way to uninstall the app.
lol at 1 star reviews!! 5+ stars baby! 5/5
i was one of amazon’s first 100 customers .... it’s amazing to see how far they’ve come in a relatively short time span
this app is GREAT ... lots of times you really need to use a desktop to order stuff online , well not with amazon !
could not be happier with my experience with this app , never have had even .00001% of an issue
thank you to the developers .. keep the updates coming and we’ll always come back ✌️❤️🌹
safari keychain sign in is awesome 5/5
I have a long secure password for my amazon account and I hate having to type it in on a mobile device. To my surprise, the amazon login page offered to sign in using safari credentials. Sweet.
Doesn't function 1/5
Screen just flashes white when I try to look at an item...
Great app 5/5
I'm actually shocked seeing so many bad reviews on here. The app works great for me.
Why was the sort feature eliminated? 1/5
Argh, Amazon! Why did you remove features from previous versions of the app? What is wrong with being able to sort one's wish list by price? I am more apt to buy something if I have control over my list. Why must you be so controlling?
springfield gardens 5/5
By NMN Nader
iOS 11 bug? 1/5
Currently when I open an amazon link from any browser on ios11, it opens the app, pauses, then opens the amazon link in a safari window.
This only occurs with the Amazon app. Yelp links, etc. open correctly in (and stay in) their native apps on the phone.
Don't have any trouble or... 1/5
...they'll insist that you spend hours talking - on the phone, not through the chat on their app - to people whose accents make it impossible to figure out whether your problem is resolved or not. Now, I grew up in Queens, New York. I'm not exactly a country bumpkin who has never seen a brown person before. Why do they need to talk to me so badly? Why can't they JUST SEND ME A RETURN LABEL?!
Amazon is going down, y'all. The writing is in the wall...when customer service falls apart, so does the company. Don't waste $100/year on a sinking ship.
It is official, you’ve updated till it’s pointless 1/5
Well now that the iPad caught up, I can no longer sort by discount in my lists. I have dozens of lists and hundreds of items for my business. You have made amazon an inefficient way to catalog search store products. When I could do that I’d shop just for convenience, now that’s gone. Where do I take the thousands of dollars in business I spend online every year?? So many choices
App is Unuseable 1/5
App will allow me to search for a product and choose to look at one item, but when I choose to look at the next one the app will either freeze or crash. It does this every single time I've used it since iOS 9 rolled in September. UPDATE SEPT 2017- Still really bad. It does not crash anymore but now it limits how I can search when compared to a browser search.
Cluttered/ messy user interface 2/5
When viewing a product the whole layout is cluttered. Sharing isn't easy or finding the link. It's messy and makes shopping more difficult
Stop putting ads on Paper.io 1/5
I just want to play Paper.io with no ads but this stupid ad keeps showing up and it's getting more and more annoying
no sirve maaalisima
What is up with the Password reset?!! 1/5
By why me..
I have an account with Amazon and it won't let me log in. So I reset my password, make a new password, try to sign again, again, and again! Same stupid error "you have a the wrong password would you like to reset your password?"
Good app 5/5
It's very convenient to be able to shop on Amazon just by using their app. I wish there will be an option to switch to smile amazon cause I wanted to support a charity.
Hasn't worked 2/5
This app was great but recently it doesn't work it tells me that there's no internet connection even if I does
AMAZON rapes the environment! 1/5
Too many boxes and too much packing on each order. Plus split shipment equals multiple deliveries, a waste of fuel and more pollution.
Have you considered some efficiency in your delivery system?
The app should allow you to make your monthly payments and access your credit account.
You'd think a big company like Amazon could get it right! Screen flashes when I click on an item, I can't even view that item. When I click on an Ad on Facebook, it doesn't even take me to the product pictured! Search information is different on computer versus ap. I'm always worried I'm not getting the best deal. Updated my subscribe and save on the ap. None of it was updated. Surprised they don't put more time, talent and even money into ap development.
Stop removing features 1/5
Replace the Filter by price drop option.
Well Amazon it's expensive and can lose your package. It won't allow to refund money. Will not use it again.
Hate the latest wishlist update 1/5
Hating the update view of the wish list section. It used to be easy to navigate through your friends wish list. But now it feels like you have to go through many layers to view your friends wish list items. Disappointed in the latest update.
Cannot order or review past orders 1/5
This version of the app is broken. On an iPhone and iPad, I cannot place an order, nor review past orders. On both devices, the app gives a "something went wrong" error message when attempting to place an order. I can only browse and search through items. Amazon needs to fix this.
Crashing after update 2/5
The app crashes when I try to make a purchase and when trying to view past purchases. This is a new problem.
What's wrong? 1/5
It kept saying error and need to check back shortly for longer than a week.
Love it 5/5
By swathi varma
My best friend
Log out option? 1/5
By iphone user7+ nyc
In the app it does not have a log out option! If if it does, then it's not simply found. Just spent 15 min trying to log out. Even google can't help
Broken link 2/5
Every time I click on a link for amazon, it will open the app like it should, go to the app home screen, redirect to the web browser and open a new window with the item I originally clicked on.
Can't log in 1/5
9/18/17: since the latest update I cannot log in with Touch ID. Can still browse but won't let me log in at all. Please fix-then back to 5 stars!
That's Amazing 5/5
THE SHOPPING APP EVER
Multiple Filters Please 3/5
By One way please
Multiple filters don't seem to work. I am searching for an item, get too many items returned and try to filter. I only want to see prime items. When I sort by relevance or price, irrelevant items come up and also non-prime items. I'd like to be able to add filters to hone the list to what I want.
Let's make it easier to make purchases. ;-)
Could be better 3/5
The text on the app is so tiny I can barely read it even with my reading glasses on. Also, you cannot adjust the zoom like you can on Safari. What you see is what you get. You cannot make anything bigger or smaller. Also, when you go to customer reviews, it does not tell you the number of reviews like it does on the iPhone app (i.e. number of level 1 reviews, Number of level 2 reviews, etc.). I don't understand why there is no consistency with the iPad and the iPhone apps. I like the iPhone app much better than I like the iPad app so I shop from my iPhone but I prefer to shop from my iPad.
What happened?? 1/5
I loved the app but lately it just keep crashing... I loved the fact that I was able to purchase my items super quick... Now, it's just a headache.... It doesn't load when I add my password or use my fingerprint.
App will not open 1/5
I use every method to open the app, but it will not open. Can I get some help, please?