Terrible ads, filler, tracks every tap 1/5
Very volatile prices, cost of shipping added in to "prime" prices so you pay twice for shipping.
Impossible to turn off "recommended" ads
App listens to convos and gives targeted ads. 1/5
I was talking to my friend about buying an antenna for his tv today because he does not have cable. I on the other hand have fios. I have never looked up anything related to antennas. Today, I get an ad while browsing safari and it was from Amazon giving me a list of tv antennas. Not cool. Deleted app immediately.
Been scammed 3 times 1/5
I've been scammed three times where all the times I ordered something and it was never delivered, and good luck trying to get ahold of the seller for a refund.
Ever since the last update I get an error that I'm not connected to the internet. Please fix it...I miss my app 😞
Don't work 2/5
I try to order things but since the last update it won't let me buy anything and I can't tell if it bought the item and kept my money and canceled the item
Deals disappearing while scrolling down 2/5
Everything else seems to work fine however when scrolling through today's deals the pictures disappear and I can only read the product title. Please fix bug.
Customer service is mediocre 3/5
I have used amazon for years and been a prime member for a long time. They are good about returns. However I tried reviewing products and it won't accept my reviews. They didn't give me a reason so I'm not sure why I'm not eligible to review products I purchased. This is definitely a downfall.
Love it 5/5
By Not Borgore!!!
Great and easy its so hard to stay off of i love it so much
Just Wonderful! 5/5
Text box don't work 2/5
By El Lobo76
I can't get text boxes to work. I can use them once and then if I touch into one of them, I can't type. I have to close the app and reopen it to work.
One-click shopping 1/5
Cannot get rid of one-click purchase. Already accidentally bought things that I didn't intend to just by my phone being in the pocket.
I deleted the feature on desktop version but somehow it's unremovable on this app.
Who needs one-click purchasing anyway? Stupid and annoying feature that cost moneys
I can't get on my seller acct!! 1/5
Keep getting error message and can't get on my seller acct. No help whatsoever.
Pretty good app overall. I've never had any issues with the app and my orders always come on time.. well most of the time but nonetheless they always arrive. Big thumps up👍👍
Best App 5/5
Amazon is one of the most convenient apps I've ever came across. All of these negative reviews of what people can't do aren't true. Maybe you guys just don't know how to use it because I can definitely do simple tasks such as change payment, cancel items, see what's in my cart etc from the app. And the customer service is impressive. Keep it up Amazon!
Can't do anything 1/5
I used to use the Amazon app all the time, but none of the links seem to work for me, except frustratingly the Buy it Now buttons. This makes the app useless.
Great App 5/5
I don't understand why it has so many bad reviews. This is a great app and it's super convenient and immensely addicting!!
Quick and easy! 5/5
By Brooklyn iPhone lover!!
Best shopping app ! I know that some trying to copy amazon but ..... nope you won't succeed 😝
No more Apple Watch App? 5/5
I give this app five stars, it is simply WONDERFUL, but why did you DELETE the Apple Watch version of this app?
Ad ones 2/5
You have to pay $25+ to order an add on item
Stop driving customers to the full website 1/5
Go back to allowing payment revisions, order cancellations/alterations, and basic account stuff on the app. And lose the BUY NOW button mere millimeters from the add to cart/add to list options that create accidental and false orders that cannot be cancelled!!!
Bug problem were it keep saying mobile version not working. And keep on logging you out.
Bug destroyed app 1/5
The amazon app was wonderful until a bug appeared where when you open it says something like "amazon.com mobile service has encountered a problem. Please try again shortly" and every time you add something to your list it says "we weren't able to save the item to your wish list please try again
No clear view of shopping cart contents. 2/5
It's nearly impossible to see all the contents of your shopping cart. This means that I never checkout from the app because I have no idea what's in my cart. I have to wait until I'm at home sitting in front of my computer to see what's in the cart.
App is BROKEN (as of 4-21-17) 1/5
The latest update broke the app. It won't let me sign in, and many others are saying it won't even open. This should never happen. 1 star for completely neglecting to properly test their last update.
Needs to work with Siri 4/5
Love that the new update allows voice commands to my Echo but would be nice to take it a step further and integrate with Siri for voice commands
Stop working 1/5
Latest update 4/5
After the last update each time i open the app i get a popup saying " the Amazon.com mobile service encountered a problem, please try again shortly." When i dismiss the warning the app works normally. I spent 20 minutes on the Amazon website and checked the app, there does not appear to be anyway to report a tech problem, but in reviews. I deleted and reinstalled the app with no improvement. Although annoying, it does not effect the use of the app.
Always getting Mobile Encountered a problem please try again 1/5
I buy a lot from Amazon, been prime member for like since they started it
This time around, the app just blows
And this is on my iPad on my wifi , not cellular
Keeps saying app encountered a problem, please try again later
Hey, not all of us will EVER use a android (unsecured) device and living in the walled garden has its benefits, like no NSA hacks or Russian ID thieves
So fix your app or it will all have to be mobile Safari , because at least that works
All errors! 1/5
Can't do anything with this app right now. Where is your QA team???
Thank you 5/5
By Brielle pope
Thank you for making this app because when I want something I can just go on amazon
Account always on hold 1/5
I've had three separate accounts with different credit cards. Yet I can't use any of them to make purchases. Seriously considering deleting all my accounts.
Wi-Fi only?? 1/5
Why does this app only seem to work when I'm on wi-fi? Is that normal?
Less than 1 star! 1/5
By Annoyed by auto-refreshing
A horrible design flaw exists with this app auto-refreshing if you leave the app alone for hours or even a day. Do a search, minimize the app or leave alone for a few hours, and when you come back to the app it'll auto-refresh and go back to amazon's home, thereby letting you forget what you were last doing in the app. And on top of it the history will clear out so there's really no way to find things that you searched for and forgot or didn't have the time/opportunity to add to a list. App crashes even after removing and reinstalling. Recommendations have been removed, so obviously Amazon doesn't care about recommending other items or music for you to purchase. This is really amateurish! Still thinking about canceling my Prime membership because of this huge waste of time having to use a browser because Amazon can't get their app straightened out. LESS THAN ONE STAR! Huge PIECE OF CRAP!
THIS IS BY FAR THE WORST APP EVER MADE! I will however be spending less and buying less from Amazon as a direct result of the changes they've made to their app and the lack of functionality.
Latest update doesn't fix any of the design flaws. Amazon got rid of actual recommendations so I'll continue spending elsewhere.
By A Boggy UCM
I hate that I can't buy kindle books or audible books through the app. What's the point of the app if I have to get on the internet anyway??? Give me books!
A couple issues. 3/5
Major bug I encountered on mobile app, after trying to order - it closes after loading. AKA cannot order on mobile at all.
Amazon Prime, delivery time is unstable.
Doesn't track all orders 2/5
I like the app, I have never had a problem until I placed an order with Amazon.co.uk. The purchases I made do not show up on my account in the app. Makes it difficult to track your order and gift you sent to your loved one.
Today's Deals 4/5
I love the app as it's quick and easy but I often get frustrated when looking at the today's deals section and all of a sudden it flickers and goes back to the beginning. I would like it to stay where I left off instead of doing that and let me continue my searching.
They STOLE $100 from me!! 1/5
So recently I bought a $100 prepaid amazon card and my account was put on hold after entering the code so now For the past 3 WEEKS I have been calling amazon customer support every 48 hours about my account put on hold for no reason and I can not make any purchases and every time I call I get the same response every single time for the 11th time I've called some people sounding form foreign countries answer and tell me they need to send a request for an account specialist to review my account and I will be contacted in 48 hours and no email or call regarding my account for 3 WEEKS amazon really needs to hire HARD WORKING AMERICANS to help the customers and employees that actually want to help us not just try to end the call ASAP... I will be contacting my lawyer if I do not get my money back in ONE WEEK!
Amazon review 5/5
By Chris & Brittany
We both love this site it helps with easy shopping, quick picks of what you need, and a fast response of what you are looking for.
We do several monthly deals and it's a great package to have. What else can we say we love Amazon and there team of customer service!
Chris & Brittany
Love the app, would like Amazon Smile incorporated! 4/5
I use this app for so much of my day-to-day purchasing, and especially for gifts. I would love to be able to give to my charity of choice while doing so. Please consider incorporating Amazon Smile either into this app or creating it's own.
Useless, terrible app 1/5
By KRD 1
Nonsense app that won't allow purchases if you are sitting outside your home country (i.e. No kindle books to download if you travel). Ignore this and avoid - ins the mobile website which is so much better
Needs to link with AmazonSmile 3/5
Would give it more stars, but if I want by purchase to count toward my chosen non-profit, I must order from the web browser.
Removed Apple watch support??? 2/5
I woke up today to find Amazon app is no longer on my Apple Watch. This is something I use all the time. What is going on with Amazon? What are they afraid of?
Works! ANTHONY RESENDEZ F-Of 5/5
By Jack T. Bear
Nice app with lots of functionality. A little two brightly colored but that's not a deal breaker.
App won't open 1/5
I click on the app and it won't open. Worked perfectly until yesterday's update.
Good but 4/5
I don't have any problems using app. Just wish there was a way that I could go straight to my amazon card and pay my bill instead fooling around and having to go through Synchorny bank to make the payments
Great app💯🙌🏽 5/5
Love using it to shop! Very Easy to use and convenient. 😁
Very helpful app 5/5
By Anthony Resendez
It's nice and useful. If it for whatever reason it "doesn't work" for you, I suggest learning to use a smartphone.
Fix the payment card bug 3/5
By UX Nerd
Hopefully this version fixes the issue where someone may click change payment method and it overlays the same screen. It almost never resolves itself and requires you to back out of the transaction and re-open cart.