Keep it Simple: Make it Like the Remote 3/5
The app is a convenient backup when my original firestick remote is out of commission. However, it is a lesson in frustration when using it because it works as intended only 50% of the time. As other reviewers have pointed out, the app's interface is a clumsy trackpad. It would be more convenient if instead of a trackpad, it was a four-way directional functionality with a left arrow, right arrow, up arrow, down arrow, plus a center circle to select. (Just like the actual remote)
The current trackpad configuration can be difficult to maneuver, where the lightest touch and flick of the finger to navigate left, right, up, or down, goes past the intended target when you're selecting an option on your tv screen.
In addition, the app looses connectivity to the firestick when the tv screen goes through a cycle of screen saver. I have my screen saver set to come on after 15 minutes of inactivity. Each time I attempt to use the app to start rewatching a show or movie that I previously paused, the app does not work. To get it to start working again, I have to unplug the firestick's power source so the firestick can reboot. Then I have to go through setting up this app with the four digit pin configuration, as if I was setting up the app to the firestick for the very first time. Needless to say, this is very annoying, a time-waster, and extremely inconvenient.
The app has great potential but it needs more work. Sometimes, the most straightforward and obvious solution is the best solution. By that I mean, the engineers of this app should keep it simple: build the app the way the remote looks and functions. Nothing more, nothing less.
Apps always crash 2/5
I have pretty good wifi but the apps for watching movies always crash or never load.
Works like crap, just like my firestick
Cool interface 4/5
Unique design, takes a bit to get use to
By B.N. Street
I am so happy with Fire TV. It has been much better than expected.
Still having problems 1/5
Have had to use this app on both iPad and iPhone. Remote stopped working. Tried several times with support to keep it working. The app has to connect every time you open the app. Which can be several seconds or mins. Stops working in the middle of a show. Can not reconnect. Now it has completely lost the connection between the iPad and iPhone to amazon fire. Totally frustrated with the whole thing. Beginning to think you want us all to have Alexa.
Please fix this problem!!!!!!!!!!!!!
By Anthony brooklyn
I love it..Thanks. It does everything I want it to do
I love this remote app. It works perfectly, I have no problems connecting the app to my firestick, and I love that I can use a keyboard to type the things I want to search for instead of clicking one letter at a time. That's honestly the whole reason I got the app. It's amazing for what I use the app for. I've had no problems with the app at all.
Keep shutting off what I am watching 2/5
It works when it wants too
By Da person who has a nickname
The app would be great if it actually worked but instead it just loads for a minuet then says it cannot connect.
It works! 4/5
I lost my remote, so I use the app. Works fine.
Works great! 5/5
This has worked great for us so far!
Remote for fire tv stopped working so this was a backup option. It's definitely handy but every time you leave the app( switch apps or phone locks in sleep mode), the app would have to reconnect with the tv stick which can take inconvenient amount of time.
Doesn't work consistently 2/5
Doesn't work consistently. You have to leave the app on for it to work and then you can not open other apps on your phone when it is working.
Won't even download 1/5
What's the deal? I tap the download and it just spins at times other times spins 1 revolution and returns back to the cloud icon. I had the app on my previous iPhone 6 months ago.
You should allow the app to be able to import the sound from the firestick so I can use my headphones. A great feature like the roku has.
Crashes a lot 3/5
Crashes a lot.
It's more frustrating than it is useful. Slow. Non-intuitive. Google, Onkyo, SlingTV, Roku have outdone Amazon, and Sling's app has horrible UI.
Could be better 2/5
It's great for when you can't find your remote but the app could use an update. Maybe directional and a select button rather than a blank space on the screen. That would make me happy. Other than that it's nothing special
Works pretty good 4/5
It sometimes disconnects, but for me it doesn't interfere with the show at all and only takes a couple seconds to reconnect. Once it gave more trouble but I closed my app and reset my modem. It hasn't had any trouble since. I'm very glad for the app. The remote disappeared on day three.
As described. Works great for me. Haven't had any issues. Better than the remote that comes with the stick!
Been using for awhile works perfectly. Only thing I wish it could do is use Alexa on kodi!! But absolutely love this remote app!!
Besides the Freezing It's GREAT!!! 4/5
Love FireTV besides the freezing...
Lost the remote this app is awesome does the job
Save us $20 for a new remote 5/5
We lost our remote and this app saved us
Makes it so much easier 5/5
By Joaquin G.
My new FireTV stick came with my subscription to DIRECTV Now. When I realized that in order to type I'd have to click up and down in the on-screen keyboard. Until I got this app that allows me to type on my phone to search on the TV! How convenient. Very intuitive design for navigation as well. Big fan.
Works great! 5/5
Love having this every time my kids lose the remote!
Remote often has problems 2/5
I loved my fire stick until it stopped working. I had to download the app to my phone in order for the remote to work. Sometimes it doesn't work at all. 😖 Very frustrating when you pay all this money.
Keeps Dropping network 2/5
Picture quality is A One on Fire TV. I prefer to watch netflix, hulu and sling on Fire TV. But the app keeps failing to connect just as fire tv stick drops connection to my network. It all magically comes back when I pull the plug and reconnect. Really annoying. And my network speed is 890 mbps!
Needs an Apple Watch app 3/5
App is great for when the remote is out of reach. It'd be prefect if it had an Apple Watch app.
It works as advertised. 5/5
I have zero complaints.
FireTV Perfection 5/5
So simple to use. Excellently executed GUI. Beats any other streaming device currently on the market. Ultra 4K is amazing with no buffering!
Great for the tech savvy, some improvements needed 4/5
Lacks a volume control. Needs to be more user friendly to accommodate the elderly and those who may not be "tech savvy"
Laggy and needs to reconnect Everytime you unlock device 2/5
By Eric Cheney
Title says all. It is laggy; takes several seconds for button press to actually talk effect on TV - and it will sometimes fast forward instead of skipping ahead. And any time the device locks or you switch apps, the remote app had to reconnect - and it takes forever, if it even reconnects at all. Otherwise, it performs properly.
Great in a pinch 4/5
It's taken me a little time getting used to the touchpad, but works just like the regular remote. Highly recommend!
Love it 5/5
By Big Butta
We always lose the remote & this app makes me not even use the remote any more.
Mostly good 4/5
By el Speezy
It's a pretty good app.
The best 5/5
Works well 5/5
It works very well for me. I appreciate being able to type on a soft keyboard over scrolling through an alphabet via the remote.
Good fix 5/5
This app is a perfect fit for our family. I don't want our kids to have access to the fire tv when we are not in the room. I use this app all over the house. They can tell me what they want I can find it. Play and never have to find that tiny remote. That has never worked. 3 or 4 of the functions worked but no back button and no home function!!! This app works perfectly!!!!
Love it, the best thing that happened tv!
It's Ok. 3/5
If I pause a show for too long, it boots me back to the startup page. It needs some work, but could be awesome.
Don't waste your money 1/5
By Matt palm coast fl
Thought I loved it but I was wrong
Hulu Live terrible on Amazon Fire TV 1/5
By Hulu Live BAD
We bought into the premise that Hulu Live is an alternative to cable TV. While Hulu Live does not work with Roku yet, it is suggested that it works with Amazon Fire Stick TV.
Yes it works, but the stock reboots every 10 minutes.
We had it on Spectrum (Time Warner) and thought maybe Spectrum was doing something because when we were streaming Hulu Live the stick would reboot.
We took the same stick to another Spectrum location (Charter) and the same thing.
We it's still possible that Spectrum is the problem, but it is more likely that Hulu Live should not be used with Amazon Fire TV.
So far so good 5/5
Good functionality and very convenient when I lose the little remote.
The Best 5/5
The best next is fire tv
Most times. 4/5
Works great most of the time. At times won't pair with firestick for no reason at all.