Amazon Prime Now

Amazon Prime Now

  • Category: Shopping
  • Release Date:
  • Current Version: 4.1
  • Adult Rating: 4+
  • Developer: AMZN Mobile LLC
  • Compatibility: Android
940 Ratings
$ 0

Amazon Prime Now App

You have better things to do than go to the store. Skip the trip and shop for tens of thousands of daily essentials and gift items through the Amazon Prime Now app. • Two-hour delivery is FREE and one-hour delivery is available in most areas for just $7.99. Prime Now is available from early morning to late night, seven days a week. Currently available in select areas including: - Atlanta, Austin, Baltimore, Berkeley, Brooklyn, Chicago, Columbus, Dallas, Houston, Indianapolis, Las Vegas, Los Angeles & Orange County, Miami, Minneapolis & St. Paul, Nashville, New York City, Northern Virginia, Orlando, Phoenix, Portland, Raleigh, Richmond, Sacramento, San Antonio, San Diego, San Francisco Bay Area, Seattle & Eastside, and Virginia Beach. • Shop for groceries, gifts, goodies and more from your favorite local stores: - Chicago: Plum Market, Eataly & Eataly Vino, and My Fit Foods - Indianapolis: FreshThyme - Los Angeles: Sprouts and Bristol Farms - New York City: Westside Market, Eataly, Gourmet Garage, Union Square Wine & Spirits, Vintage Grape Wine & Spirits, and Billy's Bakery - Portland: New Seasons Market, World Foods, Uwajimaya, and Cupcake Jones - San Diego: Sprouts, Bristol Farms, Northgate Market, and Keg N Bottle - San Jose: Sprouts - Seattle: PCC and Uwajimaya • Get delivery from your favorite restaurants: - Atlanta: Aviva by Kameel, Chai Pani, Flip Burger, Flying Biscuit, Grindhouse Killer Burgers, Varasano’s Pizzeria, and many more - Austin: Boteco ATX, Chi’Lantro, Clay Pit, Michi Ramen, Moonshine Patio Bar & Grill, Southside Flying Pizza, Sugar Mama’s Bakeshop, Terry Black’s Barbecue, The Backspace, and many more - Baltimore: City Cafe,HomeSlyce, Indigma, Locust Point Steamers, Matsuri, Shiso Tavern, The Helmand, and many more - Chicago: Big Star, Dove’s Luncheonette, Chicago Q, RPM Italian, RPM Steak, Balena, Big Bowl, Wildfire, Butcher & The Burger, M Burger, Beatrix, Tallboy Taco, Publican Quality Meats, and many more - Dallas: Blue Goose Cantina, Bryan Street Tavern, Ellen's Southern Kitchen and many more - Houston: Beaver's, Dish Society, El Tiempo Cantina, Empire Café, Happy Fatz, Hay Merchant, Luna Pizzeria, Piola – Midtown, Thai Gourmet, Carrabba’s, Max’s Wine Dive, P.F. Chang’s and many more - Los Angeles: Umami Burger, Baby Blues BBQ, Wokcano, Hurry Curry of Tokyo, Feast from the East, John O’Groats, and many more - Manhattan: Billy's Bakery, Pick a Bagel, S'MAC, Empanada Mama, Brother Jimmy’s BBQ, Junior's Restaurant & Cheesecake, Le Pain Quotidien and many more - Miami: Baires Grill, Brother Jimmy’s BBQ, La Provence, Madero, Michael’s Genuine® Food & Drink, Morgans Restaurant, Spris, and many more - Orlando: Hawkers Asian Street Fare, Artisan’s Table, Dexter’s, Graffiti Junktion, Tamarind Indian Cuisine, Mamak Asian Street Food, PF Chang’s and many more - Portland: Pok Pok, Sizzle Pie, Waffle Window, Luc Lac, Habibi, East India Co. Bar and Grill, and many more - San Diego: T Deli, Tajima Ramen House, Carnitas Snack Shack, Alforon, Mama’s Bakery & Deli, Rubicon Deli, and many more -San Francisco: Big Chef Tom’s Belly Burgers, DOSA, Les Clos, M.Y. China, The Monk’s Kettle, Pressed Juicery, Rosamunde Sausage Grill, and many more - Seattle and the Eastside: Cactus, Wild Ginger, Skillet, Marination Station, Re:public, Café Yumm, Ten Mercer, Mamnoon, and many more - Tampa: Taco Bus, India’s Grill, Renzo’s Gourmet, Curry Leaves, Queen of Sheba, Byblos Café, Datz, Piquant and many more

Amazon Prime Now app screenshots

Amazon Prime Now app reviews

  • Unable to deliver 1/5

    By Jessi D.
    First order tried to place, I was told one item had to be returned because it contained alcohol -- it was La Croix water. Then when I found one they would deliver, everything was okay, I was told it would arrive soon. Then 20 minutes after I was notified my order would arrive soon, I was sent another notification that my order was unable to be delivered without a clear reason why. The details about why it couldn't be delivered are supposed to be sent to me in 24 hours with a full refund. This app was a waste of time. I had to reach a $30 minimum (which took time to figure out to follow their guidelines) and then nothing. I may try again but with the time spent, I could have ran to the store myself.
  • No chocolove 1/5

    By wannabefan999
    i can't order what I can buy walking in to Sprouts. Guess I still have to walk...
  • Great! 4/5

    By Tesa Ginae
    I'm a woman on the go with 2 kids, and sometimes I forget to run to the grocery store after work because I'm constantly running other errands. This app helps me out a lot! I love it, they deliver fast, and the store options are great! I would give it 5 stars but sometimes they don't have what I want.
  • Unreliable Contract Drivers 1/5

    By So it's just me
    I've been pretty happy with Amazon Prime Now, especially when I'm deadbeat tired from a long day at work and I want some simple groceries. Today was a huge disappointment from an extremely high valued company like Amazon. I was tracking the delivery like I always do and then I received an alert that read, unable to deliver. I'm always home when I order and always tracking so I don't miss them. Come to find out the drivers are not employed by Amazon. They are independent contractors like say Uber. From what was explained to me. To me.... that's a huge risk. I couldn't talk to anyone like their manager because they have no manager. They are their own boss per say. So this means I can't 100% rely on them to come through on delivering an order as what is promoted/ promised. I have to wait days for my refund. I hate that part of the process but yeah I'm glad it's refunded. Now I'm hesitant to use Prime Now even though I've purchased a year membership from them. I understand the concept for the company to save expenses on leasing vehicles and insurances etc but how will they hold the contract driver liable for not delivering??
  • Never has anything I need. Waste of time 1/5

    By LinTunes
    If you need medicine, toiletries, or other sudden items, look elsewhere. Amazon Prime has an amazing selection while Prime Now has much less than your local Target. Do not waste your time. It will be unavailable if listed and not there if you need a particular brand of medicine. They stock next to nothing. It is amazing how little there is to choose from in major cities. Waste of time.
  • No iPad version 3/5

    By fireQuartz
    'Nuff said. Good service though.
  • Vendors won't load 1/5

    By Ljdtown123
    First tap was on Sprouts. Wouldn't load. App is generally slow. I love Amazon, but this app needs work.
  • Excellent service 5/5

    By RrMaybenot
    Polite delivery people, on time and no problems after several orders. I check the button that prevents substitutions, so if they don't have my exact product, they just leave it out rather than substituting another product. They communicate with me on the iPhone texting and I can watch on the map exactly where the driver is. Excellent Prime feature!!
  • After hours of waiting 1/5

    By Cute face Jas
    My delivery said it was delivered but it was never delivered and all they could offer me is a refund and told me that I have to re-order my purchase again and wait for hours and hours again for something that might not even show up. They should have a way to contact the driver or contact the facility to check to see what happened?
  • Don't bother 1/5

    By Thanatossassin
    Don't bother with Prime now. If the driver calls and you don't answer right away, your order is cancelled. Useless trash, stick with regular Prime.
  • Useless 1/5

    By 7macaw
    Selected the slowest delivery in the amazon app three times, so supposedly I should have gotten $15 credit in this thing right? Nope, not there, so deleting the app. Really, I'd love to use the slow delivery speed in exchange for something useful. Not a pantry credit, not a phantom prime credit. Just discount a dollar or two from the purchase, enough of these dances!
  • Terrible System and Support 1/5

    By Dfnskqps dbsn
    My mother sent me a gift from Amazon and the courier called me. When my phone disconnected I had to download the app in order to call him back. When I went through all the steps to call the courier there were no orders shown on the screen. Then I called customer service, and they advised in the 10 minutes I had jumped through all of their hoops just to get someone on the phone the package had been marked "undeliverable". So they were refunding the money and I had the option to order again. Even though their courier was no more than 10 minutes away I have to jump through all these hoops. When I called my mother to let her know she was crying and upset because she's been unable to get anyone on the phone. Very disappointed by the service. Next time you want to be treated like crap just go down to Wal Mart. Same service, more convenient location.
  • Love! 5/5

    By Spesh2323
    Slightly obsessed (not because I'm that lazy, well...moreso because it really is a lifesaver.) App functions smoothly, deliveries are reliable, prices comparable and oftentimes lower than B&M stores. I also like the reduction in shipping box waste from regular prime.
  • Do not buy 1/5

    By Kgrl3
    Apparently I bought this app put in my zip code and it simply says we are not delivering to your area yet. Oh ok great thanks. Waste of money
  • Amazing 5/5

    By Sunnydayz77
    The guy delivered all of my heavy grocery items right to my front door on the third floor and on the 4th of July holiday! Amazing service :)
  • Can't Get Past Logon 1/5

    By JaredFromSanAngelo
    I can't get past the login screen. Get stuck at the "captcha". Tried around 10 times, gave up, then uninstalled. No way to get help.
  • Don't waste your time 1/5

    By wethejordan
    This app will charge you $5 extra for the prime 2 hour delivery + $5 on top of that as a tip! So whatever you order will cost you $10 extra to receive even though we all pay $100+ a year for the prime membership anyways. Ridiculous
  • Has good and bad points 3/5

    By pluckmynerves
    It's great to be able to order staples and have them delivered to my front door. Most drivers are pleasant; some aren't and have a difficult time communicating. Automated customer service handles problems with orders quickly. The restaurants portion is hit or miss. Often, menu items are limited compared to other delivery services, and that includes options for each menu item. Occasionally, the app locks up and crashes. It's a average app for a company that prides itself on its use of technology, and fair features.
  • Awful! 1/5

    By Planoxray
    If I could give it a zero star I would. This is the third order and EVERY single amazon prime now grocery order has been wrong! You wait your two hour window and then you will get someone else's order! You call customer service and they say "sorry, but we can't redeliver until they tomorrow", leaving you to sit for another 2 hour window and then to give you the wrong order AGAIN!!! Waste of time! Use another home delivery service, but do not use Amazon! Awful customer service!
  • Maybe if I could use it... 1/5

    By Liz Harper
    Thought I would try the app instead of using the website, but after a dozen tries I cannot get the captcha challenge correct and the audio version refuses to load.
  • Security characters error 1/5

    By Yvololo
    No matter how many times I try I can get past the enter the characters security page at log in. And the audio version to hear the characters doesn't work.
  • Weekly satisfied customer for at least 7 months 5/5

    By aloharaerae
    I wanted to share my good experiences. I order $110 in groceries every week. There have been some minor snafus, but they are always adjusted by Amazon. I email or call customer service from the app and within 1 1/2 hours, usually much less, a service rep either calls me or emails me with the solution. I look for deals - wish those were advertised more! This service is much better than the other one, where if they don't have an item they immediately upsell you, and to be honest WF market is already too expensive. Sprouts doesn't do that. I appreciate you can buy bulk, and their organic are awesome. I used the restaurant app two times, for my mom as a surprise and for my fiancé when I was detained in an emergency and wanted him to have something good. Both were very happy customers. Please give this a try and with time you will get a rhythm with how they work. Like, I'm far away from Sprouts so usually mine is almost the last order, but I've learned to deal with that and plan accordingly. Also, if there is one thing I really must have or I'd rather cancel the order, I txt the shopper right away and ask if it's in stock. Also, when I order from the Amazon prime app, usually everything is perfect. They keep great stock of inventory, and package things very well. Always have had great friendly people on the other side. Please keep this service going, I love it!!!!
  • Don't use for restaurant ordering 1/5

    By Jlgreg
    Decent app UX, but terrible process execution and customer experience once the order is placed. This is for restaurant ordering specifically. I placed an order and was given a deliver window of 30-60. After 90 minutes and no delivery, I called customer service. After a 10 minute hold, I spoke with a very sweet woman who had no answers. The entire call duration was 19 minutes, but a call back from the CSR was required after she called her support team (they're not allowed to talk with drivers or restaurants directly, which clearly impedes their ability to deliver quality customer service). After over 100 minutes of waiting for my food delivery, amazon canceled my order. I contacted the restaurant, and they prepared it, but no amazon driver arrived. Thus, the restaurant is out the food and labor cost, I wasted over 100 minutes, the poor CSR had no information, and all participated an avoidable poor customer experience. Prime Now is dramatically inferior to amazon's other products, and dilutes their brand. Don't install - you will be disappointed as it doesn't come close to delivering on amazon's customer or brand promise.
  • Wth happened to my order!?!?!? 1/5

    By toriatell13
    Ordered 5 items on Amazon prime now. Received a notice that my items were unable to be shipped to my address. Ok, that's fine, but why?? I did not receive a phone call or any other information. Noted to leave items at front door. Even still, I am at home. I have no way of getting in contact with them either, so a review it is.
  • Really Bad Experience 1/5

    By KevinChang54321
    I've used it a couple times without problem. Then the shitstorm hits. I placed an order and when it says delivered, it wasn't. Then they were kind enough to refund me and gave me $10 credit. So I used that credit and immediately ordered again. Awesome. Same thing happened again. I spent 4 hours waiting for each order and I got nothing in the end. Top notch service quality.
  • Restaurant Feature Is Total Garbage 1/5

    By App girl135
    I love Amazon Prime however their Prime Now Feature for Restaurant delivery is HORRIBLE!!! Their drivers are pretty inept and the GPS doesn't work (what did people do before GPS good grief??). Their drivers don't know areas well at all, before GPS people figured this stuff out somehow. Bad service and now I have a credit that I can't use because I refuse to order from Prime Now in the future. Yuck!!! Oh well I guess they couldn't be perfect at everything.
  • Thumbs down 1/5

    By Islanddoll
    Have been using prime now for over a year and was so happy with it. Now Amazon wants to charge a delivery fee of 2.99, plus tip. Nope not worth the money.
  • Third party is tarnishing Amazon's amazing rep 3/5

    By Nik200009
    I have ordered four times thru prime now. Two orders came with the wrong item/size. I notified amazon and they gave me 30 dollar credit, which I'm grateful for. The third party delivery people could be rude and don't give a s f g t. If you know what I mean. Overall very convenient and deserves a five star if it wasn't for the third party a holes. Amazon needs to seriously think about this and rectify this issue before we all get tired of it.
  • Good app 5/5

    By Dyllywilly00000
    No problems at all. Super convenient
  • Don't bother with restaurants 1/5

    By Bku99
    They cancelled my order an hour after placing it on two separate occasions. Don't waste your time with Amazon food delivery. I've had issues with Postmates too so my advice is go with UberEATS.
  • Love it 5/5

    By Aegentry
    I don't see any of the issues in previous reviews. They must've worked through some of those issues. Anyway, I needed groceries today, so I added things to my cart (all of which were available and clearly labeled with price), logged in with my prime account, and Sprouts delivered to me in 2 hours. Amazing.
  • Price more expensive than Amazon 1/5

    By Pania thong
    I would not use Prime Now because of the below drawbacks: - Price is way more expensive than regular Amazon. People can wait a day or 2 saving an average of 30%. - $5 Tip is automatically added? Come on the price is already 30% more than on Amazon, plus tax and tips that becomes ridiculously expensive. I'm sure other competitors can do better. The tip should have different buttons where you can click on suggesting the percentage of tips and not add $5 by default.
  • Works well 5/5

    By SuperHappyUser2016
    I have been able to use this app without any problems. I placed an order and received it in under two hours.
  • Expensive 1/5

    By rosedesert
    Double to triple the price of shopping in store on most items I saw.
  • Stupid and waste of time 1/5

    By Gary in Colorado
    Zero stars
  • Great app 5/5

    By wonny
    Deliveries are one time and very reliable
  • Flooded With Unavailable Items! 1/5

    By Xerxesleviticus
    Why are my search results flooded with unavailable items to purchase? Now you must click on "option" to see if you can add an item to your cart for purchase. Most of the time the item listed is unavailable or does not contain a button for you to add it to your cart. This makes shopping on PrimeNOW incredibly annoying. I rather go to the store now to save time & trouble. (This just started happening recently; please fix it & release an update)
  • Have to click each item to view price?! 1/5

    By Surfed
    What tf happened? They updated the app, making it so you have to click each individual item to see the price. Total waste of time and the most unintuitive thing they could have possibly done. Won't use the app until they change that back.
  • Like restaurants delivery function 4/5

    By AusRunner36
    Wish there were more restaurants to choose from.
  • Crashed my iPad 1/5

    By Gma Bob
    I had to uninstall it. It tried to update itself for half a day then up and crashed my iPad.
  • Still doesn't work 1/5

    By RustyBuddha
    Has not worked in over a month. Installed update today and still get "amazon prime now appears to be having trouble return to cart" message when I open app.
  • First Impressions 2/5

    By @Sigil
    The app: The interface is clunky. The delivery tracking is almost useless. The app constantly shows products that are not in stock. That is unacceptable. Some itms are listed in the wrong area, which often mean they are not in the correct area. There is no real time inventory tracking. The choices are very limited, which makes this service fee gimmicky.
  • The greatest thing ever 5/5

    By Zsalexi
    I tried PrimeNow for the first time today, and I am very excited about it. I have two small children who currently both have colds. This service delivered my groceries and other miscellaneous items within two hours, on a day when I was dreading the thought of piling both kids in the car for errands. I will definitely be using this service over and over.
  • No native iPad support. Seriously? 3/5

    By fmaxwell
    iPhone app that does not run natively on iPad (runs as small app in center of screen or at 2X zoom). It's absurd that this app, by one of the largest companies in the world, is not iPad-aware. Other than that, it's easy to use and provides what one needs to choose and order merchandise. It is depressing to see complaints about a $35 minimum to get free two hour delivery. Have those complaining ever seen what a courier charges for a 2 hour delivery? Do they think that Amazon has an army of elves that transport the items to customer homes for $0/hour using magical vehicles that require no fuel? How is Amazon supposed to pay a driver $18/hour to deliver a $20 bag of dry dog food and make a profit?
  • It *used* to work 1/5

    By CharlieMB18
    Stuck in an endless signin loop now, but I really wish I could use it.
  • Careful if you're using for produce. 2/5

    By TRSD221
    Love prime now for some things but using Fresh Thyme is horrible. They gave me (inedible) kale, I ordered one kind of apple and they gave me another... and it's expensive. Bad experience both time I used.
  • Impressed 4/5

    By Thephoenixlights
    Tipping is optional and very easy to change. Quit bashing a great service because you weren't paying attention! My ONLY complaint is that just now I accidentally submitted an old method of payment (a lost debit card that no longer exists) and instead of notifying me and allowing me to resubmit the same order, it was cancelled and I had to select every single item again. Please make resubmitting a cancelled order an option!
  • Not so good, app or service 3/5

    By Ether the
    Amazon kinda dropped the ball on this one! They could be the "Costco" of delivery services. The app is ok, but you have to search or scroll through everything. The grocery service is much like a corner gas station, with expensive somewhat weird product selections. Items you buy once, after quickly learning a lesson. You can buy bread, but peanut butter and jelly is all you can get to put on the bread. Bologna and cheese, forgetaboutit! Just about every grocery store delivers now, so amazon doesn't even come close with what they offer, unless you shop at the corner gas joint, and like high prices, and mini items. Where it sort of shines, is in non grocery products. Need pots and pans, good. Need tools, paper products, other things, maybe. You can get them within a couple of hours. That I do like. They have some high quality offerings in many places, and the opposite. Hopefully they grow it, and expand the product offerings, and grocery offerings. It could be nice!
  • Student saving time for studies 5/5

    By Ericahnna
    I saw that someone else said their produce was rotting? I actually came on here to compliment the produce (maybe we are in different areas). In Orange County I'm always pleased with the produce, ESPECIALLY the blueberries and clementines! This app has saved me so much time. As a student, I greatly appreciate any time saving activity. And they have some really good deals for some things on here too! It's starting to get a wider selection. There are a couple go to items or flavors for me that they don't have, but that's the nature of the beast. This is still fairly new. But I am expecting it will widen the selection with time.
  • Always annoyed 1/5

    By PokaDotz
    They either constantly mess up my order and/or they are out of everything. It's more annoying than helpful.

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