Content is good. Discoverability is bad. 3/5
Yeah, the app does its job streaming video to your devices but the UX is hot trash. General browsing and discovering movies / shows is plain terrible. Why do the movies I’ve already watched fall under the top category of Up Next? Why does every row have repeated suggestions, no different than the rows above and below it? This is just a few things I can think of off-hand. This needs to be rearchitected or tweak the backend to serve up something useful - unless you know exactly what you want, good luck finding anything easily.
Wish I could cast to Chromecast... 3/5
I love Amazon video. It offers so much and I watch it all the time! But I wish it could cast to things other than Apple TV. I only have chromecast and can only watch Amazon video on my phone. :-(
Won’t stream properly 1/5
I have this app on my LG 4K tv. Stream gets fuzzy after 10 seconds. So I was very hopeful for the new Apple TV “app”. It does not even load, I just get error messages.
Turns out Apple let Amazon have access to web pages in their tv app. Something that other apps are not allowed to use for tvOS. This is not an app, but super bad java script pages. This is why it took so long to get such a poor “app” from Amazon. They literally cannot code a real iOS based app.
Cheers to the few people this hack works for. And the stereo sound the app provides.
True iPhone X compatibility! 5/5
One of the handful of video apps that are truly iPhone X compatible! Lots of them have said recent updates are for the X but they are full of BS. To date only Netflix, YouTube and now Amazon Video are fully X compatible.
It only supports English subtitles!! 1/5
By ناصر الفائز
It's 2017 and Amazon supporters their contents only English language!
What about the non English speakers. Please learn from Netflix
I love the shows and music offered by my Amazon Prime membership. I hope that Amazon continues the amazing delivery of their products.
Poor quality streaming video 2/5
The quality of the video is really poor, seems like Amazon is struggling with the demand. Perhaps lacking the required bandwidth. Its really annoying.
Much improved; add chromecast for 5 stars! 4/5
Since 2014, the app has become very stable, they added LTE streaming, and now parental controls can be adjusted in app.
Add Chromecast support to be among the best streaming apps in the store!
I have gave it 5 stars but... 4/5
I would have gave it 5 stars but some of the hbo series won’t show the last season you have to rent it not cool at all amazon this is why ppl pay for prime
By Bill Siegel
Add Chromecast support you jerks. You're making your customers pay the price for your grudge with Google. We pay for your product, let us use it how we want.
Finally AppleTV Support 5/5
Thank you! Thank you! Thank you! Great to have Amazon and Apple working together! I love that I can now watch Prime Video through my AppleTV!
Dec 12 update 5/5
Just updated the app. Now it doesn’t play videos. Normally it’s a good app though.
By Leonardo Dutras
When can I use with My Chromecast?
Worst experience yet 1/5
Just downloaded, video plays like cr@p, contacted support, told reload app. Still plays like cr@p. Stupid review system won't let me give 0 star
Can’t cast to Google Fiber box 2/5
This app lacks in-app purchase ability but even worse I can’t cast to my Google Fiber TV box. I would use it so much more if I could. Thinking of canceling Prime.
Apple TV feels all wrong 1/5
I have this great remote with a touch pad and with this app it is wasted. After waiting all this time I am so disappointed. I would rather not have the app at all.
This Does Not Work! 1/5
Every other app on my Apple TV works. I have an HD DVR and it works. All of my DVD’s work. Can you explain why your app gives this error message? “This content requires HDCP for playback”
Almost on a daily bases now, get “playback error, unable to connect to Amazon Prime Video...” Nice when I can watch a movie but totally frustrating when the connection is down. It’s Prime Video only that has an issue, CBS, Facebook, and Youtube videos play just fine.
No surround (5.1) sound 🔇 1/5
Still crashes at or just after log-in
My Roku works fine with the app🤯
Add Casting!!! 3/5
You know what would be great? If all u company’s would just get along and work together. Namely Amazon and Google. Please add Casting.
Why Can’t I Watch Subscribed Channels on Mobile Devices? 3/5
I can usually access my STARZ channel via my laptop and stream movies from there without any issues. However when I am logged in on my iPhone it appears that my account can not access STARZ and movies are labeled “WITH STARZ SUBSCRIPTION”
Yay for Prime Video! 5/5
I have been a prime member for more than a year but just recently started taking advantage of Prime Video and I love it! The selection is great and I am very pleased!!!
If only Amazon would start a news station as our choice without commercials! 5/5
By Amazon News "Icon"
Like Ted Turner did when creating CNN, Amazon would revolutionize the smart TV business and then do what Amazon did to Barns and Nobel and give the competition a eye opener. Take away advertisement TV and anyone would pay for a service without interruption. Matt
Amazon starting down the cable TV path of failure? 2/5
By Ned 5678
If I recall correctly, the cable giants started their commercials with just self promos too. Now their commercials are the constant reminder of the giant rip-off their horrible content brings every second.
Amazon keeps this up, I'm happy to find entertainment elsewhere...
Needs picture in picture more multitasking features 4/5
Love the amazon app but it is missing a few features I was woundering if you could add picture in picture mode for watching videos and if you guys could please add split view multitasking so we can view more on our iPads and do things more than once please add picture in picture. Mode add picture in picture mode !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! And split view mode next update
Nothing’s working on any device 1/5
I see just 10 movies in suggestions and no other content on iOS and my Fire tab. Reason for the single star review.
Latest update removes useful functionality... WHY? 1/5
Watchlist and Library are available on iPad app... need to be brought back to Roku TV app ASAP.
Latest update removed ‘Watchlist’ and ‘Library’ from menu down left side of TV app on Roku. Given the already clunky interface, why would you remove one of the few usable and useful features? I do NOT want to have to search all the time for items already in my watchlist nor do I want to scroll sideways forever to find my content. Please bring back this necessary and needed feature.
No surround sound on Apple TV?! 1/5
Only stereo sound is available for Apple TV. I guess it works well for Amazon, they sure don’t want people to buy Apple TV but rather their Fire TV. Every other device or TV that have Amazon Prime app have the correct 5-ch digital surround sound output. Thanks Amazon!
Nothing shows up but trailers 1/5
We are prime members but nothing shows up but trailers. Where are all the free movies for prime members?
Mediocre app, video interruptus, decent content 2/5
NO idea what Amazon is playing at here. I expected streaming quality on par with Netflix or Hulu or PBS. Instead video stalls and “call Amazon for service” box pops up. Sad!
Crashes every 10 minutes 1/5
Crashes every 10 minutes or so. Gets annoying quickly.
Function Request 4/5
Can you add the ability to play the video even when the Hulu app isn’t in the forefront or when the phone is locked. I like to listen to shows while I play games etc. and Netflix allows me to do this.
Horrible user interface; Limited repetitive choices 1/5
By I Don't Want To Have A Nickname
Marginal and stagnant selections, not much new content except from Amazon of course. Back to 1 star. Tired of the same old shows. Mostly "dark" choices and way too many R rated movies.
I only use this app because I subscribe to Amazon's Prime membership. Even though I get the movies included with my membership this app completely frustrates me and turns me off to watching movies on the app. Come on Amazon, find some new content, and not just from Amazon.
What's Netflix? 5/5
If you at Amazon prime keep it up y'all going to do to Netflix what they did to blockbuster.
Lack of support 1/5
Even though it’s listed as supporting the iPhone X, I can not get ANY video to play on HD.
No Dolby surround 5.1 1/5
Where is the Dolby 5.1 surround. What a useless app for the Apple TV without true surround sound.
I won't even get started on the lack of Dolby Vision HDR, but at least let me enjoy my surround sound system.
Poor video quality 3/5
Have great broad band service so there’s no reason for pixelated video. Would be an extra star if I could actual watch at HD quality for more than 50% of a movie.
Great for iPad or phone 3/5
By West El Paso
The reason I gave this a 3 is because it crashes every time I try and use it on my AppleTV. It works great on my iPhone and iPad but never on my AppleTV.
By Vulgar demos
The watch next feature includes shows you’ve already watched and app seems to ignore you when you try to X them. The recommended stuff is apparently not based on any algorithm because it’s pretty random. Really difficult to find new stuff to watch because impossible to sort by ratings or other conditions. There are maybe 3 good movies and 5 food shows in this app but you really have to look hard. And it doesn’t help that amazon really really really wants you to watch the trailer for their new shows....which aren’t coming out for 4 months. Who is this app for?
Love it BUT 4/5
Ever since the new update I haven't been able to watch videos on my iPhone 6. Please fix this.
Thank you Apple! 5/5
Thank you Apple for finally bringing Amazon Prime video to Apple TV! Such a better user experience with Apple!
Apple TV Perfected 5/5
Amazon finally made the investment into the Apple TV worth it. I now have no reason to purchase movies from Apple itune.
Hangs on login screen 1/5
Blank white screen after logging in. Then back to login screen after a while.
Crap movies with the option to rent decent ones. 2/5
By Stinky bd
Of course for an Extra charge no less.....
There's titles labeled as included with prime that are no longer included. Everything I am looking for isn't on this particular streaming service. It would at least be less frustrating if what was labeled under included with prime was actually included. It'd also be a vast improvement to get some titles back to your service from Cartoon Network or Nickelodeon.
Terrible update 1/5
Bc that's what we wanted, to have more decisions of programs & less opportunities to actually watch them.
Prime video 5/5
Good content. Atreaming and player needs work 3/5
By Crooning Bull
- skip title
- auto start next episode without intro or titles
- better streaming
The grand tour! 5/5
New TG is the only reason I download this app!
1st version for Apple TV not bad, needs fixes though! 3/5
This has been a long time coming so while having access to that content is great, I would have expected a little better QA. That’s why this is a 3 vs 5 star review. As long as they fix the 2.1 audio issue (need at least 5.1 Dolby) AND pixelated video (ie provide options to stream very high quality), I’ll change my rating to a 5! Hopefully that won’t take too long to get done.