Terrible experience on iPhone X 1/5
Back arrow to return to previous page was located in same area as "search" option on iPhone. At times, hitting back arrow equates hitting items located in corner of the page (deals page). Positive I have tiny fingers so the problem was neither me nor the phone. The problem was with the app. Please fix. Thank you
Errors out too often 1/5
Unable to make purchase past few days from the app. Keeps error ing out. Up until then it was great. I hope they can remedy these errors. In the meantime I have to purchase from my desktop iMac instead of my iPad.
No $10, no code, no call back from customer abc. 1/5
I tried using this app because basically I was promised via pop up that I could get $10 off. I downloaded and rec’d a link which brought me back to the download page each time. I called customer svc but got nowhere as far as getting a solution or an answer. They eventually said that someone would get in touch with me in 15 mins but no one ever contacted me about the problem.
I LOVE YOU 5/5
I don’t have nothing negative to say about you!!!!!!! I love the return policy, I love amazon prime, I love my achieves..., zIvlove the selections...,❤️❤️❤️❤️❤️❤️❤️❤️
More responsive than the website but won’t let me checkout! 3/5
Great app overall but one serious glitch that I’ve seen. About 9 times out of 10 when I tap on checkout from the shopping cart it shows a blank screen for a couple seconds and then takes me to the Amazon home page.
Bad since update 1/5
I used to like the app and the self-pay register but since the app and self pay were changed it’s been a nightmare if you have no patience you will just give up because any basic thing you used to do by a simple click now requires a lots of search to find in the app and self-pay register. I hate it now.
Faulty app! 1/5
Ugh, the last update to this app made it SO faulty!! I can't even purchase anything through it bc when I go to complete my order it just goes right back to the shopping cart! I've had so many more issues with this update, I can't even!
Great game 5/5
Best app ever
Hate when.... 3/5
I hate when an app update makes a feature go away. Used to be able to highlight a tracking number on the iPad app to copy or tap look up. Now you can’t do that. Sigh.........
Edit: ok can still highlight it but takes an extra tap now to get to that step.
Used to be great.... 1/5
I can’t place any orders with the app anymore! I get to the checkout page and it says “sorry something went wrong”. This hasn’t been fixed on multiple updates. It makes the app useless.
Please fix 1/5
By 1 disappointment
This app does not work properly anymore. It will not allow me to change the payment option. The app also has trouble signing in when making a pirchase
Can’t use the app to check order status 2/5
I love Amazon. I use the app almost every day. The app will not let me check order status or do pretty much anything else that requires you to login. Please fix!
Buggy version 1/5
Can’t even proceed with checking out. Prompts for password during checkout, get the sorry message something went wrong. Can’t change payment options. Can only use app to put things in cart until I get to a computer.
Login issues 2/5
By Confused user3425
Everytime I login it says sorry there has been an error. Please fix.
Account was wiped clean!!! 2/5
Any of you having problems with amazon? Yesterday it working fine. Now today I went to login I had to set up new password for the same account everything on my saved wish list is gone. Including old order history. 😡 I’ve contacted amazon customer service etc. They clearly have no clue what’s happening.
Still loading 1/5
OK I don’t know what’s going on with this app anymore but it used to work awesome lately I keep getting this notification still loading I’m still waiting just really frustrating and disappointing please fix love to use the app and shop
This app is extremely frustrating !! 1/5
I really like Amazon for the Deals . But the glitches in the deals section of the app make me want to quit using Amazon all together . I get 20 minutes int scrolling through Black Friday deals and the app glitches and takes me back to the beginning of the list of deals . This has happened at least 5 times this morning . With as much money as Amazon makes , they could definitely fix this issue . This has been an ongoing thing the whole time I've had this app , it's just reached a point that I can't stand it anymore . FIX THIS AMAZON !!!!!
Practically Useless 1/5
I can’t log in, I keep getting a “something went wrong” notification. Without being able to log in I can’t buy anything, I can’t look at past orders, I can’t do much of anything. The app is completely useless. Don’t waste your time.
Updates hasn’t fixed sign in problems on IPhone 7 1/5
They still haven’t fixed the app. This app used to work great now since the iPhone 8 & X was coming out I had problems. No Touch ID. I can’t purchase from the app because it will say “something went wrong” when I try to sign in with my password. I have an iPhone 7 and no problems before. They are releasing updates but none have fix the most crucial problems I’m having. Losing business because I can’t purchase from the app.
Same annoying glitch 1/5
This app consistently has the same problem: No matter how many times I put in my password, it says “Something went wrong. Please try again.” It’s not like it doesn’t recognize me— it knows who I am, what’s in my cart, etc, but whenever I try to proceed with buying anything, it sends me in an endless loop of logging in, to no success. I’ve tried changing my password, un- and re-installing, and all the other troubleshooting fixes. It’s just a bad app, plain and simple.
By The Real Game Critic.
Constantly getting Touch ID verification but it doesn’t work!!! And I go to my orders and it asks me for a password every 2 seconds!! Fix, fix, fix!
App is Broken 1/5
Can't order: get stuck in a delivery address cycle.
Constantly asking for login password.
Always an error when adding something from list to cart
Worked fine before but the new version is broken.
Amazon #1 5/5
Has been my go to store for everything for 8 years
Lists are not functioning properly on iPad Pro 1/5
By Where's my chart?!?
Please fix this issue: “wishlist” is working extremely intermittently which is bad in and of itself. In addition however, any other list besides “wishlist” will not update at all on app. Very annoying. Please get it fixed ASAP.
By Ayeee It's Morgan
I have a gift card for $25. I Spent $14.99 on a phone case and used the gift card. I have $10.01 left and am trying to buy anther case that’s around $7 but every time I try to finish the purchase and pay with the gift card it doesn’t allow me to click the continue button to finalize the purchase. The continue button is “blurred out”. I obviously have money left and it even shows the option for me to use the gift card but it won’t let me continue
So annoyed! 1/5
It doesn’t let you purchase kindle ebooks on this app! It’s so annoying that I have to go through my browser instead of using my phone app!
Although many people love this app, I found it to be vey confusing to use and there were many issues that needed to be solved.
I added about 10 things to my wish list with this "app", but nothing saved. When I added things, it said "added." Deleted immediately.
Print too small to read! 1/5
This App makes the print too small to read and on top of that iphone cannot enlarge print?
App doesn't open 1/5
By app doesnt open
Would be great, if I was able to open the app.
Face ID not working 2/5
As of the most recent update, I cannot use Face ID, if throws an error every time when trying to authenticate to make a purchase. Now even after turning Face ID off and using my password, purchases still will not go through.
Safari auto-forwards to this app infuriating & hard to close. 1/5
If I follow a link that opens safari for amazon, I get a blank auto-forward page that opens the amazon app. If I close amazon and try to subsequently use Safari, no, I can’t do that. I get auto-forwarded to the amazon app. Multi-step process to close these auto-forwards is Infuriating.
I actually love this app minus one big problem, for me. I can't have it set up for my charity to receive credit through the app. I would really like that to be added as an option.
Need better delete item way!! 1/5
By Andriod now iPhone
Needs a better way to delete items from wish list! Maybe like email where one can click more then one item then a delete all checked items.
Omg! I have hundreds of items that it would take two hours to delete items I no longer need!!
...have 200 items in a list. I scroll down to item #75 and decide to delete it. Once it deletes many times it will take me back to the top.
So aggravating!!! I buy less because keep making new list.
App not working 1/5
IPhone and iPad isn’t letting me add stuff to my cart or buy anything.
With only a few more “upgrades,” this app could be completely useless... 1/5
In addition to all of the previously-inserted bugs, the latest version will not let me checkout...I keep getting an error message that “Sorry, something went wrong. Please try again later.” Fortunately, the WalMart app is working just fine.
By Prime member for years
iPhone SE IOS 11.1. Worked great for years then a few months ago there was an update and now all you ever get is “Still loading” and then “Sorry there was a problem. Try again later.” Doesn’t matter if you’re on WiFi, 4G or LTE. Uninstalled and reinstalled many times but still completely useless.
Unable to open my orders 1/5
When I try to open my order in app, it asks for Touch ID and then it fails to show orders and says something went wrong try again later.
Won’t work unless WiFi is on. 1/5
I don’t know what changed but for some time the app won’t work unless WiFi is enabled. Please fix so that the app can work with mobile network as well. I’d like to shop on the go and it would be helpful.
Widget problems 2/5
FYI the widget is no longer appearing in my iPhone 10. It blinks for a few times and then disappears. Uninstalling and reinstalling did not resolve the problem. Please fix the error seeing that Cyber Monday and holiday shoppers want to track their purchases.
Annoying bug 4/5
By kijsahagsdj sfgalk;g
After placing an order - if you attempt to begin checkout for a second order, you are bounced back to the home page. The only way to solve the issue is by logging out and logging back in again. Hoping it gets fixed soon.
Also, I couldn’t find any way to report app issues to the developers within the app. Maybe I missed it, but if it is indeed not present, it would be a useful addition for both users and developers alike.
However, the app works great in all other areas as far as I’m concerned. Thank you Amazon!
Best Place to buy online 5/5
I’ve been buying stuff on amazon for a very long time now and honestly shipping is fast and the app is so easy to use
Was A Great App—Amazon PLEASE FIX NOW! 1/5
In the beginning of November, Amazon took away the glitch-free ability to order or change any options from the app’s checkout page and continue with the checkout process (in the iPhone App). If you click on any option to change it, you’ll exit the checkout screen and go back to the cart screen and repeat the process over, again and again without success. Why even bother with the app if you can’t order anything from it? Amazon, PLEASE FIX THE GLITCH in this app so it’ll work again!
Was better before 2/5
Latest iteration has a glitch in the cart. Either it repeats certain sections as you are reviewing it, won't go past a certain section, OR repeats and DOUBLES the cart contents. Useless right now.
Trouble shoot? Cs1 1/5
Please fix trying to shop
This app is terrible. I love Amazon, but why can’t a company that large put the effort into making an app that works. I can never order from the app. There are bugs in the checkout. I would order more if I didn’t have to fire up a computer every time I needed to order something.
Terrible bug 1/5
Can't view orders or account info. It asks for finger print when I'm done it always says something went wrong.
Omg, amazon you must be kidding me. It only can't I see my orders, the save for laters items are also gone from the cart page.
Can’t sign in on IOS!!! 1/5
After this last update the app is completely useless. Every time you sign in the application says, “Sorry, something went wrong. Try again.” Over and over and over. Can’t sign in-can’t purchase anything. Want to change shipping or billing or anything in your account or profile? Nope! Because you can’t sign in.
The application has become useless on iPhone.
No connection 1/5
I still get no connection on it