$5 gift card for downloading app 2/5
Never got my $5 gift card for downloading the app. It’s been 3 weeks. 😡
You know what this review is about Amazon. Fix this issue. Let us know where you stand.
One big thing 3/5
Cant see costumers images of their products in reviews.
Kindle books 3/5
I like this app overall but why can’t we purchase Kindle books through it? Makes no sense.
Unable to change quantities. Works great otherwise. 3/5
I gave up using the app to make an order due to an inability to adjust the quantity. Part of the screen darkens, but nothing happens when I try to adjust it.
I use to love this app til my account got hacked and amazon did nothing about I asked them to delete my account and I make a new one and they didn’t do that. Every time I make a order something always goes wrong or they say they shipped my items and on the day it’s supposed to be here it’s never here and they said something went wrong with my order but yet charge me for it. So I’m done with amazon!
Addictive to Amazon 4/5
I’ve been an Amazon Prime for years. I use this app all day, every day; just because I’m addictive to it; but lately, most of the time I add an item to my cart, I get this error message that says “Amazon encountered a problem”. That’s the only reason I took a star away. LOVE AMAZON ❤️❤️❤️
Billion dollar company... 2/5
I can’t believe we’re in 2018 and I can’t buy audiobooks from either of your apps (Audible / Amazon) on my phone. Marketing ploy or plain incompetence?
Get rid of Buy with one click 3/5
I spend a lot of money on Amazon
But PLEASE!! Get rid of the buy with one click option. Because it's making you buy everything in your cart even though you don't wanna purchase all that just yet. I literally had to hurry and cancelled the order bc it said my total was $726 and I'm like wooahhhh!!! So I had to delete EVERYTHING out my cart just to get one item. Super annoying.
Update is broken 1/5
Since the latest update the app won't let you proceed to checkout! How can we make a purchase if the app won't let us? This is extremely frustrating because now I have to use a PC to purchase items and not my iPhone!
NRA 1 Star 1/5
One star for their NRA support.
Apple Watch app?? 3/5
Where is it? I want it
Want a Prime Pantry app. 3/5
Or at least a dedicated section for it.
Poor functionality and inferior accuracy 1/5
Unfortunately I have never experienced a time using Amazon when searching for specific product that the search return the filtered products or results that were accurate. When Using filters, the filters do not filter with accuracy, the worst part is regardless of what you search or filter the results do not provide only the selected product filtered or for that matter a complete category products offered My experience with Amazon is they are notorious for including irrelevant products into your search.
The style of coding creates a complete waste of consumers time and inhibits their customers from actually purchasing the desired products, adding to the company’s bottom line.
** If Amazon believes providing irrelevant, meaningless, or inaccurate product results when searching or filtering they are seriously mistaken! **
This actually creates the opposite effect and does a disservice to their loyal customers. If this is what the Product and Marketing Owners call convenience, they ought to step back and reevaluate their tactics. These tactics force the consumer to reevaluate shopping with Amazon and return to brick-and-mortar.
Be the industry leader, then follower and STEP UP and change the industry standard and provide consumers with accurate and effective process to locate relevant merchandise.
Prime Shipping 3/5
Prime shipping is rarely delivered 2 day shipping any more. Customer service has promised my a $30 credit twice because of week overdue orders and never fulfilled they’re promise. Amazon Primevis not what it used to be.
Used to be a five star app 3/5
Come on Amazon, you can do better. My save for later list just shows rows and rows of duplicates.
Much quicker experience before ads 2/5
By Todd from KS
Reliable app for shopping. I waste more time finding button to buy or find related items because Amazon is crowding the interface with ads. Downgrade Jan 2018.
Touch ID Broken on iPad Pro 1/5
By Ben Voris
Anyone with access to an unlocked iPad can make a purchase. On the iPhone, when “biometric authorization” is turned on, touch ID is required for purchase.
Also on the iPad, the the ability to email support is broken, except about the predefined topics. On the iPhone, tapping “other” a few times let you write a free-form email.
GOING DOWNHILL FAST 1/5
Amazon raised PRIME withholding all explanations for unrealistic increases to their customers....Bad Plan
SHIPPING WITH FedEx...
Strike TWO! FedEx under investigation for ILLEGAL SHIPPING OF SHARKFIN DOLPHINS ORCA et.al..
TRACKING feature has now been disabled vs before which DIRECTLY LINKED US TO OFFICIAL SHIPPERS TRACKING WEBSITE
Failure in all aspects of operations testing combined with;
Unwillingness to adhere to:
‘the NUMBER 1 Rule of Business’, will result in Amazon being Bankrupt by JUNE 2018. DrDi
5 Star 5/5
By Great by any name
Amazon’s customer service and the way they handle their business is the best I’ve ever encountered.
I can not see the photos of the reviews that people do in Amazon, I can see it from my phone, but not from my iPad, fix that please.
This app has serious bug issues! 2/5
I’m am iOS user and predominantly use my phone (iPhone 7s plus). The Amazon app used to work great and has since become glitchy in the past two months—gets “stuck” when placing an order and doesn’t allow one to toggle seamlessly between placing an order and continuing to shop for other items. I attempted to inform a customer service rep of this only to be told “maybe you should try accessing our full website via a PC”. Wrong and serious FAIL! News flash: wearable tech is where we are headed because no one wants to be weighed down by a laptop, especially with the instant gratification culture that is America. Get with the times Amazon and please fix your mobile app to be fully compatible with the newer iOS and Android technologies.
For the last few months I have noticed that I have random items in my cart that i have never even looked at. Now looking at my profile I have learned I am an avid reviewer. I do not review items. What is going on?
Bar code scanning function for trade in does not work 1/5
By Rosie Radical
I'm writing this review because I can't find anywhere, on the app or otherwise, to report issues about poor app functionality. I've tried the barcode scanning function on three different phones, and it never works. I have a giant pile of textbooks I need to trade in, because they are useless to me and selling them to a bookstore is worth basically nothing. I used to do this via Amazon all the time in college. Now, when I open the barcode scanner, it cannot find the barcode. No matter what I do - avoid shadows and glare, move it closer or farther, different angles, restarting the app, restarting my phone, etc., it just flat out doesn't work. You need to FIX THIS. It's one of the only reasons I have this awful app. Ever since you got rid of the Amazon Student app, which is what I used to use for my trade-ins, this function hasn't worked. FIX. IT.
Always “still loading” 1/5
This was one of my favorite apps, and I love Amazon. But it’s simply not working anymore. Not in my iphone 6 or my ipad mini. It stays “still loading” and never finishes.
Monopoly Smashing Small Businesses 1/5
Amazon has become too big for our sakes as consumers.
In such an unequal relationship you’re likely to get hurt sooner or later.
The ideal transaction is that between 2 parties of similar size and bargaining power.
Let’s do away with monopolies, P2P all the way!
1 Star for renewing prime without even warning me
I miss the "swipe for similar" feature 3/5
I use this app all the time. At one point, there was a way where you could swipe one way or another for similar items. It was really nice. Sometimes you'll put in a search and you'll find one or two things that are LIKE what you are looking for, but not quite and you don't know what to type in to find it. Bring it back, Amazon!
Get rid of the add on items 1/5
GET RID OF ALL ADD ON ITEMS, I can’t order anything at the time I want, if it is an add on item and I have to spend more money if I want that item. That’s is the worst design ever, if I want something I should be able to get it.
Checking out a Kindle book?! 2/5
How the hell do I check out a Kindle version of a book?! the option to add to cart disappears!
Book purchases 3/5
Nice app and easier to use than a website on my ipad, however it would be much better if I could order my Kindle books as well! I can order and pay for any thing except books. WHY?
Submitting Developer Feedback 4/5
When I write a product review using the iOS app and then choose “add a photo” before submitting, it makes me start all over with my review.
Dont be a prime memeber 1/5
I’ve been a prime member for a while now and just today i cancel it cause its crap. My orders never on time as they claim the 2-day delivery and its always late. Every-time i call customer service they just say sorry and they will look into it. So if you think Amazon is fast. Think again.
Update on app 1/5
New update- now I can’t see the top of the page. The search bar, cart, the < button etc. pls fix
Car items 3/5
How come on this app most of the items won’t inform me if it fits my vehicle like dash screens
Everytime I try & buy something it errors out & says “unable to load to cart”
It’s been a few weeks since the app has worked. I’m not sure what happened to it, I tried updating and each time it says Amazon has encountered a problem.
Excellent Service 5/5
I stared using Amazon for shopping only recently but have truly been delighted with both the selection and prices. Their shipping is reasonable and gets there fairly close to expected times. I am very happy with this company.
Navigation bar cut off when on phone call 4/5
This latest update makes it so that when I am on a call, the top blue navigation bar is cut off horizontally down the middle. It’s not covered by the green bar showing the call but the white text like the go back arrow, Amazon, related action button, it’s just gone from the middle up and the functionality doesn’t alway work when tapped.
This is likely an iOS 11 issue, however. After the call ends, the issue continues and the only way to fix it is to restart the app.
SPAM! I got push messaging that I never subscribed to 1/5
Please make them stop
Glitches update 4/5
By B Butcher
I love using Amazon Prime... but I keep getting notified about a part that is already delivered. I never had this issue before the last update.
Why don’t you have Russian language?
Fix recommendations please 4/5
Great app, except for the irrelevant recommendations. Why would a single man with no kids be interested in women’s clothing or baby-related items? There is nothing in my purchase history, browsing history or wish list that would indicate any interest in those things. It used to seem much more personalized than it does lately, now it’s just annoying.
At least give me a “not interested” button. That way you could recommend things that I might actually be interested in.
Updates don't have the new features 3/5
The post few updates have all said things like "Go to the menu" to find the new feature... But the menu does not have these new features.
Hire some pro developers. 1/5
Finger print verification is always a problem. They send code to email but I always receive those codes after 2-3 hours later.
Trouble after today's update 1/5
Everything I add something to cart, I get error message saying to try again later. This just started after the update today. I have rebooted app and phone, still same problem
Not able to buy anything 1/5
When I was buying a portable charger everything was going fine until I got to the checkout and it wouldn’t actually let me buy it. I thought it was a glitch at First or my iPad wasn’t working properly, but then I tried to buy a 1.00$ item and it still wouldn’t work.( the first item was eligible for free shipping but even when I selected the free shipping option it would not work) I do like the app but it stopped working and needs to be fixed.
Daily Deals 4/5
I hate when I am looking through the daily deals and I click on an item and when I go back to the list it takes me back to top of the list. Now I have to make the decision to scroll ALL the way down to where I was or just close the app
Cannot add new shipping address when in checkout. 3/5
Cannot add Shipping address
Can't open app 1/5