Love this app – it's fast, reliable and helpful! I use it all the time.
More features would be nice 5/5
But overall a good app that is user friendly and functional
Poor layout 1/5
Unlike their website this app won't show you where your expenses are coming from each month or when the cut off is when the last statement happened. EX: When you see the statement charge/Recent Charge and then go to pay the bill they are two different charges. I was done paying though the app and starting calling AMEX to make payments. So many more credit apps that work much more fluently. Thank you.
Not Great 1/5
App should show the updated available credit like CapitalOne. If I spend $5, my available credit should be automatically updated to reflect that, regardless of if it takes a few days to affect my actual balance. Should also be able to see balance and usage by account holder.
Nice, simple, and up to date ⭐️⭐️⭐️⭐️⭐️
Great App. 5/5
I love this App.works great keeps me posted on any charge in split seconds!!!
This app is completely unresponsive, it will not even open. I'm running the latest version of iOS. Please fix.
Couldn't ask for a better app! Provides all the pertinent information when I need it! Never any trouble accessing it either! Thank you!
I understand why AMEX has fallen 1/5
By Under frank
They are not innovative or tech savy, which doesn't cut it in today's world. The app runs smoothly and looks good, but it's practically useless. Look to Cap1, Discover, Chase, or even BOA for apps that actually provide enough functionally to almost completely avoid their desktop websites. I can't even report a lost card through this app. This shows a lack of effort in trying to adapt to evolving technology, hoping we'll still be satisfied with what would have been acceptable in 1998. Prestige and respect doesn't last if you don't continuously fight to earn and maintain it. This app isn't worth the infinitesimal amount of space it occupies on my 64 gb phone. A great disappointment.
Bad app 2/5
By Final fantasy fan Sephiroth
The app does not allow you to look previous statements just the current billing cycle. Also does not notify you of any late payment or possible interests being charged.
What about non-us users of amex? 1/5
Non-usa card members cannot use this app.
Update took away auto pay??? 2/5
This latest update just took a dive and eliminated the ability to see what my autopay settings are and when the next payment is scheduled! Terrible idea.
Lacking vital features!!! 3/5
Needs widget so I don't have to log in to the app to see my balances! Needs a way to redeem cash back inside the app!!! I shouldn't have to go to the website to redeem cash back! The design is nice though, modern and easy to navigate, but so is every other credit card app that has more features!
What happened to FICO scores and check spending limit? 1/5
Really don't like this app. Too simplistic and can't get enough info. You have to go to a computer for anything special. This app offers nothing new, just took away great features. You need to rethink this.
Catch Up 1/5
By Craft seeker
Let's see. I just scanned my fingerprint and I still have to enter a password for this app. Time to catch up AmEx like my Chase Sapphire has.
Otherwise it's fairly average in capability.
Amex hates customers 1/5
Offers in my activity feed? Come on Amex. I thought you were a premium brand that cared about customers, not a soulless bank trying to make a quick buck without regard for our experience.
Awesome update and great app 5/5
The updated version of the app is awesome. Let's you easily flip between cards and make payments and view transactions. Very user friendly and snappy! Nicely done!
One of the best credit apps I've used
No point in having this app 1/5
You can't redeem rewards from the app, so what's the point?
Do another update 1/5
App is constantly wrong listing payment due amount. Please update
Very limited app 1/5
Compared to others like chase, citi etc, this app is very inferior.
1) It doesn't allow to schedule a future payment unless statement is closed.
2) You cannot make multiple payments( not just that day) but other days too.
What has happened to AMEX?! 1/5
AMEX use to be the gold standard when it came to credit cards, now I've put it away and use it rarely. This app is truly horrible especially when it's measured against a company like Discover, who has the most outstanding app imaginable and the best customer around. I use to complain and get upset but now I don't bother, I let my money do the talking. I don't get myself bothered at all anymore and vote with my cash.
So I guess I can no longer pay my bills on my iPad. 1/5
My iPad no longer supports this app. Imagine my surprise when my only option to continue is to find a new device...not cool. Just one more reason I may cancel my card, the reasons keep adding up.
Crashers right when I open it 1/5
New update just crashes right when I launch app. Big fail!!
Crashes on Start-up 1/5
By Out on the Road
Crashes on start-up on my IPhone 7. Totally useless right now.
Crashes after this update. 1/5
Crashes after this update.
I love it, It tells me exactly what's going on with my account, how much spending I've done, and alerts me when someone or I have made a purchase.
Excelent App - Excelente App 5/5
It helps you be organized and also the app is really easy to navigate.
Te ayuda a estar organizado y también es muy fácil de navegar.
IOS 9+ Only ???? 1/5
Come on there's no reason to not let older devices use this app make it at least IOS 7 & Up
Love the app 5/5
Now that I can actually open it it's working very well and does everything I need it to do.
Needs banking services 2/5
Can't redeem rewards on mobile at all. (Need to get on a computer). Would also like to see my Amex bank accounts as well as credit card balances in 1 Amex app. But please make rewards redeemable on phone
Great update 5/5
I works well.
Crashes everytime on startup 1/5
Forced to update this App by Amex app developers having a pop-up saying my older version wasn't supported anymore, update now... No other options.
I update the app and now it crashes every time I try to open the updated app.
Please don't force everyone to update their app to a version that doesn't work. Test it out first.
I have an iPhone 6 plus... There is no excuse for this app to not be working correctly.
So sad to see this from Amex. Your customers deserve better than this.
No FICO Credit score access 1/5
By Lvz Bml
Please make FICO available on app.
Newest update 3/5
By Great Clip Fan
Just downloaded the update..seems to have resolved the log in crash issue.
Not working! 1/5
Latest update not working. After you log on, app crashes! Please fix asap!! This is financials not shopping we are dealing with here! Thank
It took no time for this app to be updated and fixed. I appreciate it. Great service . Thanks so much!
AMEX update!!!! 4/5
Love the way the app is designed and formatted. The only thing is it would be nice if you can see how many points you had before and after the purchase. Also show with purchases are receiving double points for all we know we might not be even receiving the full points. Also show us the amount of total points we have before and after making the payment. Other than that those are some improvements I would love to see.
Get the offers out of my activity view, round 7 1/5
Why would I want to look at offers when I'm looking at my activity. The offers are incredibly visually distracting.
Still in there, still annoying
Inline offers are still stupid
Yet again, still annoying
Updated app & now crashes on startup 1/5
They need to stop updating apps so often.
New update Crashes 1/5
The new update 5/2/17 instantly crashes on trying to login. I input my info. And once I click on login it kicks me out completely and back to my iPad screen.
Please fix this!!! All was working fine before this update.
Can I rate minus one star? 1/5
This app was just ok before the last update. Now, I cannot get into my account without going online to the AMEX website. I just deleted the app after so many crashes. Maybe one day AMEX will hire some recent college grad who knows what he or she is doing when developing an app. There are many talented ones out there!
Predatory Ads 1/5
AMEX is a financial services company, not retail. So it's alarming that they would embed ads in a transaction record. This is a huge UI failure that is intentional and predatory. At best it's distracting, but more realistically it is trickery. The UI makes it too easy to mistakenly tap an offer, and AMEX relies on these accidental taps to boost their ad metrics. When a financial services company engages in shady practices like this, trust erodes in the marketplace. AMEX please get back to policies that foster integrity, not cynical predation!
Update crashes 1/5
Using iOS 9.3.5 on iPad mini app closes when attempt to log in with password.
Very Poorly Written App 1/5
Can't view payments, lacks history etc.. AMEX really needs to look to see how Discover iOS app works. Much, much room for improvement needed here. This reflects on how much a company is willing to invest in their customer base... Sad..!
Newest update crashes 1/5
When logging in the newest updates crashes immediately after completing login. Happens every time.
iPhone 5 with iOS 10.3.1
Crashes on login 1/5
Newest version crashes upon login.
As of May 2, Crashes upon login 1/5
By Wandy One
I've been uninstalling & re-installing for the past 2 days (iPhone 5). Did an online chat with AmEx and was told to do the same. Please fix this!!
Crashes on Sign On 1/5
The app will let me sign in with my password but then immediately crashes once the password is accepted.
The app crashes immediately upon signing in.
Created another big bug 1/5
From the May 2nd, 2017 update the app immediately crashes upon login. Please fix.