Pending and Posted??? 2/5
Good app for keeping up with your spending; however, I have noticed lately that it is showing some charges as pending and showing the same charges a second time as posted. This is a nuisance and needs to be corrected!!!!
Doesn't work 1/5
This app straight up doesn't work. When I try to log in, I get an error message that says, "Our system is not responding. Please try again later." I have tried many times using both the iOS and Android apps over the last month, and it has never worked, not even once. Just the same error over and over again, no matter how many times I uninstall and reinstall the app. I have no problem logging in on the website on a computer, however.
Not loading the transactions 1/5
I like the app, it is simple and handy. I dont really need much more than what it offers. BUT lately it is not loading the transactions (it has some weeks already). I deleted the app and installed again, but nothing.
Secure Message 1/5
I sent a secure message through Contact Us option. Not only did I not get a response, when I logged back in the message option is GONE (alone with my messages) and was replaced with a list of customer service numbers to call. Really? FAIL.
Good but 4/5
I like the app. Easy to use. Like the ability to add promotions to it and amex exclusive things. I do not like how you force consumers to wait until a certain point before using rewards... also, the reward to dollar amount is confusing and not communicated properly to users of your cards. It appears dishonest. So app good, but banking methodology seems sketch. Dog eat dog and I don't care about you attitudes aren't he best for business, which could explain why the bank is not in the top ten in the nation.
Previous activity?!? 1/5
By Sonder iPhone
Really? This is the most important information you get in the main screen?!? What should I be more interested in the PREVIOUS balance than the ACTUAL BALANCE?!?
It's really bad 1/5
By Agatha Addington
It's hard to understand how to use it
Plenty of features 5/5
By Homer J Darko
The mobile app can do pretty everything that the desktop site can do. Very easy to pay a bill, check balances and recall previous statements.
Overall an easy app to use. 5/5
I'm able to view everything I need to stay up to date with my account. There were a few negative reviews, but I'm satisfied.
Do not download 1/5
Do not download!!! There is a bug preventing you from seeing any recent activity on your card. AMEX has not been able to fix it...
Just okay 3/5
By Chat Kathy
There is much room for improvement. You are unable to view FICO score. At this time you are unable to update your payment options.
Great app, but could not with more features 4/5
Great app for checking your balance and making payments. Would like to see when pending payments are made.
Very good app 5/5
By Mega 031
Very good clean app.. & it runs well. You can do everything on here .. pay your bill, check your balance & contact America Express
Very clean and easy to use 4/5
I love the app, it's nicely designed and intuitive. The only thing I wish they would add is the ability to pay for individual charges by tapping them.
Excellent App! 5/5
Really enjoy the convenience of this app. Would be better if travel was also available through app.
Excellent App! Very user friendly!!!!
Go back to old version! 1/5
Old version was so much better. New version doesn't keep password or Touch ID.
Good & easy to use 5/5
By MCCT Kevin
Very good app
Best App 5/5
This is an excellent app for following your AMEX account! All information is presented in a clear and accurate format. What you would expect from American Express is what you get from this app. Therefore I would recommended it as a mobile connection to what is important about your credit card experience.
Probably the best credit card app there is! What I love most is the instant application of payments!
Does the job 4/5
I like it. Easier than the website and more convenient
Great app! 4/5
By Brain smarts
Easy to function. Great for keeping the checkbook balanced.
Heavy user of Amex + iPhone + Apple Watch 5/5
The flow of information when you combine these three is amazing. The Amex app is a great way to look into details of your spending, but when you add iPhone and Apple Watch to the equation, details arrive almost literally instantly.
By Daniele Ray
This app is behind compared to other apps from other institutions. Their posted/pending transactions are inaccurate even if it had been made days ago.
Pretty good 4/5
Works pretty well.
Unusable due to security issues 1/5
The app itself is solid for my needs, but I can give it only 1 star because I am constantly locked out due to revoked ID. I spoke to AMEX support who advised me to delete the app and reinstall to sync with my current password. It will work a few times, then inexplicably I will be locked out even though I have no problem accessing via a PC. I am a long time customer of AMEX and think their support is excellent, so this security issue is far beneath their usual service. Please correct the security, because right now the mobile app is unusable for me.
By Yasser Nemtala
Muy útil la aplicación de amex, me permite tener mejor control de mi estado de cuenta.
Great! solid app. 5/5
Does exactly what I need. Great integration with Delta.
AmEx App 5/5
Needs update 5/5
It's basic and gives me what I need 👌🏽
User friendly 5/5
Very easy to operate.
Great app 5/5
Hard to get much pertinent info such as payment information
"Good" App 4/5
The only thing missing is being able to view my FICO score. Unless I'm just missing it, I've looked everywhere.
Won't install 1/5
I've had this app for years with no issue. But this version will not install on my iPod. Then, to add insult to injury, this is the third time I'm trying to write this review and each time I submit I get a message that the nickname is taken, and then the message disappears.
Does the job 4/5
I find it simple to use when I need to find my spending allowance. Making payment is easy too.
It's the best 5/5
By Que bola acere!!!!
The best credit card application I've seen keep it up AMEX!!
Touch ID working again !
Good app 👍🏻👍🏻👍🏻
Love It, Overall 5/5
Great app and easy to use. Nice look and quite user friendly. I wish the AMEX offers would be more prominent though. I missed out on an offer, because it was not placed well enough for the customers to see more easily. Anyway, I still love it!!!
Much to be desired 2/5
By AMEX - need a little help here
The Amex App/system needs work. Over the last eight months I have been traveling internationally and this app/Amex has continuously faltered causing me to create/recreate passwords non-stop. I have had to call Amex on multiple occasions to get them to address this issue and nothing has been done to correct this. The most recent problem is that after creating a new password and receiving confirmation that the password has been changed, I can not login and receive a "system error you must try again later". This app has one job and it fails at doing this.
No change yet 1/5
This review is a "minor enhancement" of my previous review: Offers are still littering my transaction history.
Great app 4/5
Could use a in-app fico score but other than that excellent.
Touch ID not working 1/5
The Touch ID is no longer working after the latest update. Don't you test these before you release them
It's Good 4/5
I like it but I think the UI could be setup a bit better and with more features - bells and whistles. But it gets the job done for now and provides basic information regarding my accounts and making payments are easy enough.
Latest update broke touchID login 1/5
By Nic Papagiorgio
Latest update to app doesn't remember when you enable touchID so you need to log in every time & set touch up TouchID. Annoying login is causing me to use another credit card until fixed. Competitors apps work and this doesn't.
Great App. 5/5
Easy payments easy statements!! A+++
Pretty Good 4/5
Everything you really need to see or want to use is there!
Muy útil y eficiente
Convenient app 5/5
I love the convenience of the app. It's easy to use on the go. I wish it had some of the same features as online, like the ability to check FICO score, view rewards, and view statements.
Still looking for a search option 2/5
Why can we not have a search option to find a specific charge or a list of charges from a specific merchant?