Amwell comes through yet again! 5/5
Super easy, quick, and no fuss appointment with Dr.McCoin due to eye inflammation!
So easy! 5/5
I was nervous to try this but it was really easy and the copay was less than going to the regular doctor or clinic! I would definitely recommend this!
So awesome! 5/5
First time trying for a UTI. Just paid a copay for my insurance, and was done with the whole process in less then 10 minutes! Will for sure use again!
Parent/teacher/grad student says A+ 5/5
As the parent of a toddler, a middle school teacher, and someone currently seeking their masters degree, I am beyond thankful for this app.
It is easy to use and the physicians are friendly and knowledgeable. It is also much quicker than going in for issues outside everyday wellness.
While I waited to have the doctor look at a small rash on my daughter, I could take a picture of the issue and then multi-task with other work/play with my girl.
I highly recommend this app.
Great fast service 5/5
Very easy to connect. Great Service. Would highly recommend!
1st Time & I loved it ! 5/5
By DJ JenJen
Fast & easy and extremely affordable. The Dr was outstanding. I can’t believe I’ve been waisting so much of my time going to the dr office!
My first experience and I absolutely loved it. So convenient! The app worked great. Only thing I wasn't sure how to work with the camera to show Dr. RAchel my twisted ankle. Love the program!
Finally some Help! 5/5
After 2 Urgent Care visits with no help and getting worse. I wasn’t sure what to do. I did some research and decided Amwell was for me. THANK YOU! You saved me!
Urgent care visits 5/5
This is a great way to be assessed at home and not go to urgent care when I have a fever, feel awful with body aches.
That was easy! 5/5
Not sure I’ve ever written a review for an app before, but this was a 5 star experience as a customer. Connected through my provider’s app hoping there was an option to get an easy prescription I knew I needed. Covered in full by my insurance. Dr Romano was thorough and professional. On my way to the pharmacy 15 minutes after downloading.
So convenient and cheaper than urgent care. Simplest thing I've ever done! Thank you!!!
Wait for Dr. Matta if he is online 5/5
Just had a visit with Dr. Matta, he remembered me from a year ago. He will take the time to listen to you and will make sure that you are on board with and understand the treatment. I am more confident with a consult with him vs. going to an urgent care center. Definitely worth the copay 😊
Not only is this more cost effective than going to an urgent care center or ER, there's no miserable wait to be called, the prescription goes directly to the pharmacy.
Great way to get care in the middle of the night 5/5
By cust review112
Woke up with a UTI. Called in. Got meds sent over to 24hr pharmacy. Cost us so much less than going to an urgent care or doctors office.
Highly Recommend 5/5
By Flappy the awesome
I highly recommend, especially for working parents with sick kids. Trying to juggle work and sick kids can be challenging. This is a convenient service that can take that stress away. The doctor we had was friendly, professional and knowledgeable. Our prescription was ready promptly like she stated. I will definitely take advantage of this again.
Traveling for work 5/5
I woke up Sunday morning with a cough that had gotten even worse than it had been the last few days. My dad is getting surgery this week, so on top of leaving town for work I was concerned about walking into his recovery room with something contagious. The doctor I saw was understanding and nice. He asked a lot of questions about how I am feeling now and how I have been feeling. Basically, he determined it is likely viral - which is contagious but will likely only last for another few days. He also told me what to look for in the event that it wasn't viral and I could use a prescription. The visit was great and certainly put me at ease!
Love this APP & Doctors. 5/5
By Sad it won't work
I have been using this APP for about 3 years now. I love how professional and knowledgeable the doctors are. I travel and am out of town often and I have been sick away from home but I did not need to worry because I accessed the doctor from my hotel room via the app and they had my history since I only use them and they helped me right away. You can use this app with confidence. Hope you feel better soon.
Great convenience! 4/5
I was just too weak to leave the house and didn't want to spread germs. This was a quick, convenient way to be seen and less stressful. I even paid less for my visit than a normal CoPay with my insurance!
So helpful and amazing idea 5/5
This app and whoever thought to have video/phone chats with doctors is amazing. My husband works all day and I work from home and care for our kids, so I can't just get out of the house for doctor appointments for myself. The doctor I spoke with this morning was so so sweet, listened to what I was saying, and you could tell she wanted to help. This is definitely a life savor and will use it in the future if needed.
A great option when traveling 5/5
Easy to set up, better price than local walk in clinic, no wait time to be seen. Efficient service.
Excellent App!! 5/5
I've been using this app for 3 years and have had nothing less than stellar results from using it! I used it while working in both Washington state and Montana with excellent results. I have issues with my sinuses and the doctors have always been very helpful.
Super easy! 5/5
Can't believe how easy this was. Have a head cold that won't go away and was prescribed medicine to help. Easy when you don't feel like getting out of bed and dealing with society!
One of the smartest medical ideas I know of! It was absolutely one of the easiest online services I've used! My Amwell Physician, April Foster made it a great experience that I will most definitely use with all my basic medical/health needs. Dr. Foster was very informative and made my first Amwell visit a very comfortable experience! I would highly recommend that anyone with basic, non-emergency medical needs use Amwell!
Mary Kay, RN 5/5
Dr. Wallace really put me at ease about my upcoming surgery, and some issues with bruising I have been having. He reassured me that with my condition (FVL), extra bruising is normal, since I was on a low dose aspirin regimen. He reassured me that the surgeons will be prepared for every possible circumstance in the OR, and that the only thing I'll experience is a little more pain and bruising than the next patient. He was very knowledgeable about FVL and how surgery affects people with this disorder. I was more than pleased with my visit. He really did make me feel better.
Efficient service 5/5
For a time pressed individual, this service/app provided spot on results and analysis quickly. For an ailment that you know is something easily diagnosed, it is a go to from now on!
Very impressed! 5/5
We are recovering from the hurricane here in fla and my doctors office is closed. I didn't want go to the emergency room. I have a UTI and CVS Minute Clinics will not treat you and will send you to urgent care. This app and doctor visit was such a blessing. I didn't have to leave the house, wait in line....I've done plenty of that lately, and I have a prescription waiting for me at my local Walgreens. All done on this chat! Marvelous. Thanks so much for putting my mind at ease. Oh, I wish I would have done my hair and makeup! Didn't like seeing myself! Yuck! :-) great doctor!
Idea is great, but it doesn't come close to the real service you need.
Awesome service 5/5
I have used this twice now and have been very pleased with my care. One of the doctors was actually a doctor I visited at urgent care in my hometown. This is so much better than going into an actual urgent care. You can be diagnosed right from your couch. I have nothing but great things to say about the Amwell app. Good job, Amwell.
Fast & Easy 5/5
By Eat My Typo
Health issue late at night would have ordinarily meant waiting until the next day or visiting an emergency room. But not now with this app--I was able to receive treatment in a matter of minutes, literally, and from the comfort of my own home. My script was sent to the pharmacy and I was able to get started on treatment right away. The doctor was helpful and to the point.
It doesn't get any closer to immediate care than this. Dr. Simon was very good in this delivery method.
Great App 5/5
I hate going to the doctor. This is cheaper and much easier than any doctors office.
Must Have! 5/5
This app is a must have! I have no health insurance and my visit was only $59! Dr. Tuyett Luu was awesome! Quick and to the point, very professional and helpful! Much better than spending $200 at an urgent care!
I have used the app once before & loved it, sadly for years I wasn't able to gain entrance to my account, I have used other apps since then but none as amazing as this. I needed to see a DR ASAP but I haven't had time & am smack in the path of our latest hurricane so time isn't on my side at the moment. At 1:40 am I was able to talk to customer service, get in my account & see a doctor by 2am. I was prescribed the antibiotics I need & can now get them without worry before the storm. I have been in pain for days due to my infection, thank you AMWELL for saving the day!
Very happy and in better health 5/5
Much better price for exceptional service . Needed further help after the first visit when Dr was in the cyber visit room so the Dr. actually called us back like returning to the room for additional patient assistance. Nothing lacking here! I received (the same) actually- better -service as I've ever rec'd locally for a much better price. Thank you Dr. Warner and the whole AmWell team! The hubby is feeling better already. We will return, hopefully not too soon though! Thanks for keeping us happy and healthy !!!
Super nice, super easy and feel at ease afterward. 5/5
Thank you, thank you, thank you! As a busy mom of 3 and not having had my new insurance kick in yet this was amazing and now I won't need to be in pain and hurting even more to trying to fight this infection. Thank you again!
I am obsessed with this app and how easy it was. I was having a pain and didn't have time to take off work to go to the doctors. A friend told me about this app and how this is all they use now. I decided to give it a try and I was seeing a doctor in less than a minute. I explained my pain and my problems and she knew exactly what was wrong. She sent my prescription to my pharmacy and from he time I started and finished it was a 5 minute FaceTime. I am very impressed by this app and it's not expensive at all! I recommend it to all my friends and family.
Dr Krad 5/5
Wonderful experience, helpful didn't have to leave home. Very kind, knowledgeable and caring! Will be using this more often!
Very convenient 5/5
By Roslyn E
I was affected by Hurricane Harvey and needed to see a doctor because of a rash from contaminated water. I used Rowe Docs from the shelter I was evacuated to, and now I'm a regular virtual patient seeing a doctor from Rowe Docs. I'm so thankful to have found them and this app!
Compassionate & Convenient 5/5
After being displaced by Hurricane Harvey I started to suffer from a migraine (which I hadn't experienced in about 6 mos.) The doctor was amazingly compassionate to my situation and thoroughly reviewed my past medical history and medications. I recommend Amwell services to anyone that is looking for convenience and as an alternative to an urgent care facility. I'm even thinking of looking into their other virtual specialties. I would give 6 stars if possible!!!!
Very convenient 5/5
Everything is very straightforward and easy to use.
Simple and easy to use 5/5
Very straightforward and simple. Providers are professional and courteous
Love love love 5/5
Life savers as I'm a single mom with tons of works. I love being able to speak with doctors when I can rather than wait on office visits!
I have used this app several time and could not be happier
Wow! That was awesome!!! 5/5
By Jen Blum Laptop ThinkPad
I just had a video call with a doctor and it's almost midnight. He was able to figure out my issue and send in a prescription in a matter of minutes.
I should have done this weeks ago when my problem started.
Technology at its finest!!
Great app 5/5
This was awesome experience. Once initial setup, it was a breeze. Spoke with doctor and a few min later, done.
First Time to use 5/5
By Lady Blue Bird
Great Experience with doctor; and I will use it again. Thanks BCBS for giving us this app.
I had to wait a little (so I started my coffee and breakfast), but I live 30 minutes from my doctor (*if* I could have been squeezed in today), so being seen from home for something simple like Pink Eye without the hours-long trip and gas invested (and my insurance covered it for less than my usual copay!) was awesome!
I think I'll be using this on vacation and work trips for sure, now that I know how simple it is.
Poor customer service 1/5
If you use this just hope the doctor actually sends your prescriptions to the pharmacy because if they don't the experience becomes horrible. Was supposed to have two prescriptions per the doctor, pharmacy says doctor only sent one. The number in app to call for prescription issues is just a voicemail stating it's 24hrs and calls back usually in 15mins, left two messages and still no call back three hours later. Called Amwell customer service number from google, was told would be resolved within an hour. Waited over another hour, called them again and was told this time it would take another three hours. Not once has customer service called me back and I'm still waiting on a needed prescription. Should have just spent the extra money and gone to an urgent care.
2am only waited a few minute to speak to a doctor (who was very knowledgeable) all from my couch...and it's even cheaper than a copay at Urgent Care!
Misleading ...insurance required. Maybe good for those with insurance but that assent stated until I gave my birthdate, email address and joined