Amwell app 5/5
It's an easy and direct app to use. Super convenient!! Dr. Jamie Honig took care of my issue immediately. Love this!
By Jacquelyn in Orlando
I don't know why anyone would go anywhere else for urinary tract infections, colds, or skin conditions. I had my problem taken care of within 10 minutes sitting in my bedroom. The interface is easy to use, and relatively inexpensive, especially for those who have a high deductible health insurance plan.
This is awesome 5/5
I had a issue that reoccurred and the doctor talk to me and gave me a prescription
Couldn't ask for anything better! 5/5
The website and the app and all of the features are extremely well put together and worked seamlessly for me. The therapist that was available for immediate therapy was wonderful and it was a very enjoyable experience. Thank God for this - doing therapy in my pajamas in bed after my toddler goes to bed is insanely convenient and actually the only possible way I could do therapy with my crazy schedule every day.
I really liked my therapist and I will be returning for weekly visits.
There were some functionality problems with the connection when I tried to do the appointment on my MacBook laptop, but I blame Apple for that! We really tried using the app on my iPhone and that worked perfectly :)
By Maria Jannes
Fantastic USA based doctors. Have been able to get care and advice at at all times, day or night. Very easy to use and fast talk time with physician. Have used it several times and always satisfied.
Your app disconnects people 1/5
First off I did my first visit and the doctor advised me that I didn't need antibiotics, which is the only reason this app exists. If I wanted over the counter meds I could have went to Walgreens. The doctor said if I didn't feel better in 3 days to do another video chat. Well I got worse due to being neglected and not being given antibiotics. I called back for another video chat to pay another 59$ on top of the first 59$ I gave them. This last time I waited 1 hour on hold and when it finally said I was next in line, a few minutes later I was disconnected and they wanted me to start all over again. There is a problem with the app and they are not fixing it. This now makes 3 times I have been disconnected while waiting on a doctor to come after waiting between 30 minutes to an hour. Don't waste your time on this app until they fix the issues.
App just freezes up 1/5
By ali vegas dj exclusive
Doesn't work. Tried 10 times on wifi & LTE
Lack of Transparency 1/5
I tried to find out how much my visit was going to be before I scheduled it, and there were no answers! I thought that by calling customer service, they would be able to tell me, but no, he basically said I'd have to contact my insurance (who know nothing about this) or wait until my visit is over to find out how much it costs!
Do people go to the grocery store and ask the bank how much the groceries are gonna cost? Or wait until AFTER they buy the groceries to see how much they're gong to spend?
Dr on Demand was very upfront about cost. They had some other customer service issues, so I thought I'd give AmWell a try... but I guess not.
Great experience 5/5
I have a sinus infection that was running me down. I'm away on vacation and was looking for the simplest way to to get antibiotics so I could enjoy the rest of my vacation. The dr was thorough and professional. This app is very convenient
The Future is Here 5/5
Putting all political ideology aside, this is the future. If you want to fix healthcare, embrace new technology like this that lowers cost of doctor visits substantially! I personally just paid $39, for my visit. It took 20 minutes and prescription has been called in. The same process with my local doctor would've taken 2 to 3 hours between drive-time, wait time, visit and returning back to work. In addition, my doctor cost $249 each visit. Get on board people!
Beats going to the doctors office 5/5
Wow, this is really the best thing instead of waiting at the doctors office and being exposed to everyone's germs. So much quicker too
Easy & Fast 5/5
I love this app. It's fast, continent and in the comfort of your own home. Good job!
Accepts insurance, great Dr, no wait time! 5/5
Saw the doctor within 10 minutes and only paid my normal office, I saved myself exposure to stop out there in a three hour office wait time to urgent care! Can't recommend enough
Amwell easier than going to the doctor 5/5
First time. Had a great experience
Best App EVER!!! 5/5
I started feeling sick on Thursday afternoon but I thought it was just the weather change. On Friday I wasn't too bad but took some cold medicine anyways. On Saturday I woke up miserable!!! My husband was yelling at me to download this app so I tracked down the paperwork and got it done. Within 30 minutes, I was all setup and talking to a doctor! Prescriptions are being called into my pharmacy and I never have to leave the house. Hubby will be picking them up. Loved it!!!
The system works great! Awesome doctor, convenient and very detailed.
Convenient super fast 5/5
Didn't need to take my kids to the doctors or urgent care with me. Quick video visit and super pleased. Best idea ever
Easy to Use 5/5
By What it do21
As a guy who never goes to the doctor this Will make me more willing to visit and Dr. via IPhone rather than having to go wait in an office around other sick people! Great ap, smooth video, knowledgeable doctors
Very nice to not have to go into a doctors office for something simple. Saved time and money.
Loved it! Just a few things about the app 5/5
It was a quick visit, I didn't need to go anywhere or wait in a crowded waiting room with other sicknesses.
The app is a little frustrating when you have to navigate away from the app (we're talking about 1 minute or less), come back and re-fill out the information you had there before or sign back in all together. :/ Maybe it's a security thing but it's a bit frustrating when you're sick.
First time user! 5/5
So quick & easy! First time using Amwell & will definitely be back when needed. Saved me a trip to the urgent care - even better I didn't have to leave the house AND it's a free benefit from my employer (even if I had to pay it would've been worth it).
Traveling for work 5/5
I woke up Sunday morning with a cough that had gotten even worse than it had been the last few days. My dad is getting surgery this week, so on top of leaving town for work I was concerned about walking into his recovery room with something contagious. The doctor I saw was understanding and nice. He asked a lot of questions about how I am feeling now and how I have been feeling. Basically, he determined it is likely viral - which is contagious but will likely only last for another few days. He also told me what to look for in the event that it wasn't viral and I could use a prescription. The visit was great and certainly put me at ease!
Love it! 5/5
My son had an ear infection that he had many times before. It was so easy to have a quick virtual visit and get him a medicine that I know works well for him. If it weren't for this I would have gone to minute clinic and paid triple the price.
Mind is blown - awesome! 5/5
What a great online assessment with a real person! This is an excellent tool for people with young children.
I love it
Better then doctors office 5/5
They gave me the actual help I needed and instead of waiting in the instacare for an hour to pay twice as much. Thanks!!!
By Bama Rocker
Wow! What an incredible experience! Excellent professional care in minutes. Thank you!
Great experience!! Very Personal for being over video. Will use again!
By Joe Zun
Great app, great experience with each dr I spoken to.
By The PT Guy
Quick and easy! Love it. So much easier that making a trip to the Dr.
Thankful for Amwell 5/5
Absolutely love having this service available!
Printing problem 4/5
Great app. Met with physician and was given a prescription right away. However, when I go to the messages, inbox and open my visit summary I am unable to print it to take to my doctor. Is this an iPhone app error that can be repaired so I can print my visit?
This is my first experience with a virtual dr visit and your app made it go smoothly.
Life saver! 5/5
Amazing app, knowledgeable doctor, super-quick resolution
I was looking at an hour and a half wait at urgent care, remembered about this app, logged on, waited about 10 minutes and boom, doc seen and prescription sent. It was so fast!!!! Will do this again.
No wait! 5/5
This is a great benefit and will definitely use again.
This was great. 5/5
Super easy and very friendly. I just loved it. And very affordable. I will use it again in the future
Great service! 5/5
By Saavy shopper
So glad to have this option!! I spoke with a Dr from the comfort of my home, in my pajamas. It was quick and easy and she's calling in a prescription for me. Thank you for this service!! For the record, works much better from the app than a computer.
Great service , saves time 5/5
Great idea , great doctors!!! Thanks
So convenient 5/5
By VJM 3312
My doctor was professional and knowledgeable. I would totally use again!
Quick & to the point 5/5
By Mary_no time
I will definitely being using Amwell again. Very convenient & user friendly. Doctors are great.
Great program 5/5
By Khan minds
When you have sick kids this app is awesome! No waiting in a sick room at the doctors office and the results are super fast and easy!
By Ole Big Buns
About had it with feeling bad for just about four days and started googling walk-in doctors in my area, only to find long drives, weird hours and bad reviews. I came across this app in an ad and it was a saving grace. The doctor was so nice and patient, even at 2am. Received useful advice and medication. Within 24 hours I was on my way to feeling better. I can't say enough thanks.
Great Experience 5/5
By Fat door
1st time using and was very impressed. Would definitely use again and again and again.
Terrific App! 5/5
By Cat Panama
I can visit the doctor from the comfort of my home. The doctor was thorough and use the information from my Apple Watch to help diagnose a sinus infection. Then she called in my prescription. So convenient! And cheaper than a walk-in appointment.
Provided thru work insurance 😊 5/5
No cost to us because it's covered by our insurance. Pleasant experience. The sign up process was easy. App crashed a few times, but not during visit with Dr. Definitely recommend, $20 copay for an actual visit. This was free & if they believed I needed to see a Dr in person I would.
AMAZING AND EASY 5/5
I LOVE AMWELL! SO EASY TO SEE A DOCTOR, GET WHAT YOU NEED FROM THEM SUCH AS ADVISE, SICK NOTE, PRESCRIPTIONS, ETC!
Excellent service for non-emergency situations. I recommend it highly.
Great app 5/5
Today was my first time using this service. I loved my experience. Would recommend to anyone.
Audio not great, but love the service. 5/5
Not sure why the audio isn't the most reliable, but this beats going to the doctor any day.
Super convenient 5/5
It is so nice to be able to use this service when I am unable to make it into my PCP. Rather than sitting in an urgent care, I can stay at home and get quality care.