Love love love 5/5
Life savers as I'm a single mom with tons of works. I love being able to speak with doctors when I can rather than wait on office visits!
I have used this app several time and could not be happier
Wow! That was awesome!!! 5/5
By Jen Blum Laptop ThinkPad
I just had a video call with a doctor and it's almost midnight. He was able to figure out my issue and send in a prescription in a matter of minutes.
I should have done this weeks ago when my problem started.
Technology at its finest!!
Great app 5/5
This was awesome experience. Once initial setup, it was a breeze. Spoke with doctor and a few min later, done.
First Time to use 5/5
By Lady Blue Bird
Great Experience with doctor; and I will use it again. Thanks BCBS for giving us this app.
I had to wait a little (so I started my coffee and breakfast), but I live 30 minutes from my doctor (*if* I could have been squeezed in today), so being seen from home for something simple like Pink Eye without the hours-long trip and gas invested (and my insurance covered it for less than my usual copay!) was awesome!
I think I'll be using this on vacation and work trips for sure, now that I know how simple it is.
Poor customer service 1/5
If you use this just hope the doctor actually sends your prescriptions to the pharmacy because if they don't the experience becomes horrible. Was supposed to have two prescriptions per the doctor, pharmacy says doctor only sent one. The number in app to call for prescription issues is just a voicemail stating it's 24hrs and calls back usually in 15mins, left two messages and still no call back three hours later. Called Amwell customer service number from google, was told would be resolved within an hour. Waited over another hour, called them again and was told this time it would take another three hours. Not once has customer service called me back and I'm still waiting on a needed prescription. Should have just spent the extra money and gone to an urgent care.
2am only waited a few minute to speak to a doctor (who was very knowledgeable) all from my couch...and it's even cheaper than a copay at Urgent Care!
Misleading ...insurance required. Maybe good for those with insurance but that assent stated until I gave my birthdate, email address and joined
Why didn't I use this sooner 5/5
Good sevice 5/5
Very happy with service
Loved it!!! 5/5
Was feeling bad with suspected sinus infection. Did not have to leave my house. Doctor was super nice. 15 Minutes I was signed in, checked out, and had a script on its way to the pharmacy. With my insurance it was only $11. Can't beat it!!
Greatest thing ever!! 5/5
It's 11PM on a Friday night and my son has strep. I got the diagnosis and meds with ten minutes and my son will be on his way to recovery by morning. No waiting till we get home! No waiting till morning! What an incredibly easy platform!!
Doesn't work well on wifi 3/5
Had serious trouble getting it to connect on wifi, once wifi turned off app work well.
Great app! 5/5
Works especially well for strep if you buy an at-home strep test kit from Amazon!
Time Saver 5/5
I was going to have to load my kids up and take them with me to the Urgent Care.. instead I was able to visit with a dr over my phone and the whole visit took under 5 minutes. Love it!
This is a real one on one with a physician. And I could not be happier!
Awesome app 5/5
Traveling on business and this made it easy and affordable
Great service 5/5
Will definitely see again.
Efficient and helpful 4/5
By Q in California
I love how the app guides you through the process quickly. Once you have set up the app everything goes even faster the next visit. The physicians are thorough and don't mind providing medical knowledge when asked. I haven't had a bad experience yet.
Good bye waiting in lines! 5/5
By Codman 145
This is my first experience with telemedicine and it was fantastic. It took about 7 minutes for me to sign up and see a doctor. Fast. Easy. Highly recommended for those who don't want to wait for 3 hours at an urgent care.
Awesome, highly recommend! 5/5
I used this today for the first time and was highly impressed.
I woke up with what I felt like was pinkeye & wanted to get it taken care of before it got worse. My appointment lasted a total of 6 minutes-doctor was very friendly and professional.
Appointment was affordable at $25 instead of $75 at clinic, plus I didn't need to leave my house.
I will definitely be using this service in the future!
Good service 4/5
By Joeseph yes bananas
Had a consultation but doctor wasnt able to prescribe me the antibiotics that I wanted.. so amwell refunded my money.
This is a good service if you cannot get to a doctor
Great fast service 5/5
It was fast and easy and very informative
GREAT SERVICE!!! 5/5
MD was very professional & knowledgeable. Main point is, I avoided a costly ER visit & addressed ALL my concerns.
Will DEFINITELY recommend for non-emergent care.
Quick and easy 5/5
The app was quick and easy to use. The doctor that helped me out was professional and to the point.
So grateful for this service- Dr. Weber was fabulous and totally reassured me about my concern.
Immediate Help 5/5
This is a great app and I'll tell you my experience. I had a huge rash on the left side of my forehead and it was bright red. For 2 days it grew as I had no idea what it was, (I'm not allergic to anything). By 10pm my med school friends told me it was shingles and that I needed the anti viral medication asap to jump start the medication process. I was in the city helpless with 3 options: 1) wait until the morning to schedule an apt with my doctor to get a referral to a dermatologist 2) wait until the morning to get a prescription from my dr 3) download this app and talk to a dr and get a prescription asap. I pressed 3 - paid $50, saw the kind dr who diagnosed me with shingles, got the prescription, and went to sleep by midnight. I saved 8-10 hours of a virus that couldn't wait, and I wasn't going to the ER and pay hundreds in expenses. This app is great with my sort of situation. Sure if I was near my dr I would like to get an in depth analysis but for time sensitive issues this was a great option!
So happy to have the option to do this!
Best experience! 5/5
This app/service is amazing!!! My family doctor was not in and I was leaving for vacation in under 48 hours. Was able to be seen immediately and prescribed medication to treat my illness. Very thorough and professional. Will contribute to use this service!
By City_on_our_ knees
Great service!! Very pleased!!
Fast, Efficient and Convenient 5/5
Woke up with a sinus infection the other day, tried to treat it myself but failed. Saw this on my insurance website, signed up and saw a wonderful doctor. All within less than 20 minutes. I will use this service again. Why drive to urgent care or wait for an appointment when this is so readily available. The doctor called in my prescription, made recommendations and I'm still in my pjs lol.
Waist of money 1/5
Was told I need to see a doctor for a bacterial infection instead of prescribing me medication. Total waste of money.
Saved me time and money!!
Saved me visit to urgent care 5/5
This is terrific for routine stuff. Waited about 10 minutes to connect with a Dr. [at lunchtime], had a 5 minute chat with Dr., and will be getting prescription filled at local pharmacy this afternoon. Great time saver, and after insurance is $10 cheaper than urgent care visit too.
Very Convenient 5/5
This app and the appointment I used it for were easy and just what I needed for my busy schedule.
Best thing ever 5/5
Knew I had sinus infection, just antes medicine... took a 15 minute break from work, got my doc, answered questions, had my prescription. This is amazing. I'll never look back.
Awesome App 5/5
I couldn't see my doctor and an urgent care center was an hour away. This app really helped me out when I needed it. The doctor was wonderful and able to help me immediately. It was a simple easy experience
By Sweet Cheeks 76
Skips the er right to a trusted doc and they are all great. Not a bad experience yet. ✊🏽❤️
5 star app and service 5/5
This service which was introduced by my employer is awesome. Saved me driving to a clinic or urgent care. Fast and easy and the app was great!
Awesome app!! 5/5
Downloaded app and saw Dr. Caverhill! She was excellent and made me feel very comfortable.. gave me excellent education and I felt very comfortable... will definitely use again!! So worth it!!
First choice for my family 5/5
By Fast money20000
We have used the Amwell app several times and it is easy to use and the providers have been great.
Great App 5/5
If you're in a pinch, this is the perfect app. Rx when you're in a rush or not during regular hours.
I teach healthcare professionals at a large Health Science Centerband have been interested in telehealth for a while. I knew my condition was not serious but knew I needed treatment. This was fast, easy, and professional. The best part is I didn't have to go anywhere! No long waiting rooms and exposure to other germs! It's a definite win for me.
Best way to see a doctor when you're sick! 5/5
I've been using Amwell for almost two years now, the doctors are always very knowledgeable and friendly! I find it easier to tell the Doctor exactly what I need from the comfort of my space on my own time. Sick in bed? You can call right from there, I've done it many a times and send it to the Pharmacy nearest you.
First time user 5/5
First time user and it was for my son. Not having to go to urgent care was very nice and the services were great!
Best App ever!!! 5/5
Most convenient fast easy never wait for a prescription again!!! no doctors office appt needed!!
Had my doctor visit and the doctor said they would call in my prescription within an hour.
I Wait 2 hours and call in. They say they will call me back within 30 minutes to confirm my prescription. Never hear from them.
Call back an hour later same story never hear back.
I call another hour later and tell them I either want my prescription or I want a refund. They refuse both.
I ended up having to go wait at the minor emergency for almost 4 hours and spend another $100 on a doctor visit.
Mind you this is all while being sick.
Filed a chargeback and they lied to my credit card company saying they called in the prescription and I filled it which is a blatant lie. So I lost that too.
Saved me money! 5/5
Has definitely saved me money! I avoided going to the ER because urgent care wasn't open!
By New new312