Education store???? 3/5
Honestly where is an education store section... I’m having trouble buying it online so I thought maybe it would work through the app but no education section
Great Service and Response 5/5
I used to deal with Apple 100% online, when an Apple Store opened up nearby I didn’t think I’d need the Apple Store App. Well, I was wrong because it merges the online and in person experiences seamlessly. Looking for a product? The store will let you know when it is ready. Have a problem? Book an appointment at the Genius Bar and you won’t wait in line. Seamless, and like all things Apple, very well done.
No education discount 1/5
I think this app is a good idea, but poorly implemented. If it knows my Apple ID it should also know whether or not I’m qualified for an education discount. It doesn’t though. Why would I want to waste all that money just to use this app?
I love apple 5/5
By Nahar Salem
I CANT BUY IPHONE X 1/5
I am from Argentina and i am on California and ITS IMPOSSIBLE TO GET IPHONE x in all stores are SOLd OUT!!! All models, the two colors in san francisco doenst have it, and i goingo to Los angeles and its sold out to, NEVER happend this on Apple, a shame a really shame, now i have to buy another company with similar techs. Its funny because i love apple products, but to get an iphone X its impossible i couldnt get it, i want to pay the full version. Whats wrong with apple this time????????????????
I travel this season ONLY to BUY IPHONE X because in my country we does not have it. APPLE you broke my heart, i for you apple i spent a lot of money travelling this season time. THANKS YOU
Slowed phone speeds on iPhone 7 Plus 1/5
Anytime I download something or use an app it’s slowed or doesn’t work properly because of the new iPhone X that had come out
Using the apple store to pre order the iPhone X was a big mistake! So after reading about how it would be difficult to get the new iPhone X, I decided to download the app and pre order the phone the minute it became available.They tell me its on the way, being shipped from China and I might get it by Thanksgiving . Meanwhile everyone I know has their iPhone X already! How is it that someone can preorder the iPhone X from Sam’s club and get it way before someone ordering directly from apple?
good app 4/5
i love this app! super easy to use, so much faster than going on safari! i love how organized the app is, and the support option is super handy! i also love how you can quickly choose your apple store, purchase something, and have it shipped or pick it up. plus it saves your receipt on the app just in case you need it!
Five stars 5/5
Muy buena app asesoramiento al máximo,y buena puntualidad.
I pay full but get phone at last 1/5
By johan sandhu
I preordered a phone x on 27th oct at 12:03am and they send me fone after month... between there are too many people get phone from there carriers waooo what a great store
Customer Service 1/5
Horrible customer service. I bought iPhone 7 plus from Apple store with upgrading program but somehow I cannot get iPhone X.It is giving error because of my carrier which is at&t prepaid. I cannot understand what my carrier had to do with my phone which is I get it from Apple store with upgrading program. I called the customer service and tried to explain them the problem. They always transfer me the other people and I have to explain and give all the details again and again. Apple you deserve or we expect better from you. Very disappointed.😡😡😡
The fastest way to buy stuff and ship to a wrong location 1/5
By Ace Dylor
I bought my iPhone X on my last phone and it shipped to my current address, and I bought a case for it on my iPhone X, Shipped to my former former (2 addresses before) address half way across the whole United States. It seems the default address was recovered to much earlier after I switched my phone. Very nice, Thank you.
Making or receiving calls 2/5
Not sure if this is because of the update, I have to keep going in to reset network settings because I cannot make or receive calls.
Can’t even use Touch ID to view my orders within Apple’s own app... I have to type my password? Garbage.
New update IOS 11 2/5
This is more of a review for iOS 11. Two things that I am not happy with in regard to the new update and the messaging app.
1) When I type in a recipient’s name now it first brings up all of the groups I have been in with that person. I wish it would bring up the individual name first, so I don’t have to scroll through all of the group texts. I think that it used to do it this way.
2) I don’t like the option between voice and keyboard when doing a voice messaging.
Horrible iPhone X preorder experience 1/5
By Mario sucks$$&@&
I got on as soon as the app opened to preorder, I had updated all my info for billing and shipping in expectation of having everything ready to preorder as quickly as possible. Used Apple Pay to finalize my purchase and before I could remove my finger as I realized all my info was wrong and old info even tho I had checked and double checked my primary info! I could not cancel the order and just redid another order because I knew he first order would not go through since all my billing and shipping info was wrong! Then apple canceled my second order because you can’t have 2 orders of the new iPhone! So I was left with no orders! Apple could not help me and I went from ordering the new iPhone within minutes to having to reorder it 2 days later when apple canceled my second order without any notice! Now I have 6-8 weeks to wait! Horrible!
Scanner doesn’t work 1/5
Using a brand new iPhone X, the barcode scanner doesn’t work. Had to wait in a crowded in a store to check out. It sure what went wrong because this used to be possible.
Nice app 5/5
Intuitive and easy to use
Stop sending me iCloud reminders and back up 1/5
By This is Speedy
Stop sending me iCloud reminders and back up, other then that thank you!
iPhone X Review 1/5
My iPhone X expierence so far. Preordered on Oct. 27th and managed to get a Gray/Black 256GB Iphone X. Finally arrives on the 6th and I don’t get a chance to open it up and attempt to hook up my new phone until the 11th. So here I go beaming with excitement to check out my new device that just cost me the equivalent of a house payment. Open it up and everything looks good at first and then I use my iPhone 6S light to look at the screen for any dust as I’ve already gotten a screen protector in hand to put on my new device before I even get started. Then I see it. A very very small scratch or crack under the screen coming from the notch area at the top of the phone coming down maybe 1/2 a cm long. So I schedule an appointment to talk to an Apple rep. for 8:45am and he finally calls me at 8:48am. I explain to him what I observed on my phone and he doesn’t seem to thrilled to help me out today. Maybe because it’s a Saturday and he’s at work. During our conversation he makes a statement that I didn’t really care for. Such as... Maybe the delivery man dropped your package and maybe that’s what happened. Obviously this is a manufacturing defect since it’s under the screen. So I get two options. Option A) Send my phone in to be repaired and who knows how long that will take and why would I want a brand new item I just paid a lot of money for to be repaired due to a defect. Option B) Go to the Apple Store and have them look at it and I can try and request a new phone. Oh and the next available time I can get an appointment is 4 days away and I’ll have to take off work early to resolve an Apple manufacturing defect. So I guess we will see how my Apple Store experience goes. I’ve had an Apple phone going back to the 3GS days and I’ve dealt with Apple Customer Service in the past with no issues but so far I’d have to say I’m extremely disappointed in the quality control of the IPhone X and the customer service expierence with Apple. Hopefully all is redeemed on the 14th. To be continued...
Good Concept 4/5
I have had fairly good experiences most but not all of the time. Apple does try to do well.
Good Service, Useful App 5/5
I felt compelled to review the Apple Store app after seeing that the first review was completely off topic and provided no useful information relevant to the Apple Store app.
I’ll say that I’ve found the Apple Store app to be very useful. It allows you to quickly contact support or make an appointment at the nearest Apple Store. My favorite feature is self-checkout, which allows you to walk into any Apple Store, pick out whatever product you want, scan the barcode with your phone, select a payment method, and walk out of the store, without ever talking to anyone. That rules!
By Emmanuel segura
ONLY PROBLEM IS THAT ALOT OF PEOPLE THAT ARE MAD FOR NONE SENSE , THESE ARE ONLY DEVICES CHILL DOWN YOUR DUMB AMERICAN GREEDY PERSONALITY.
Not the fastest way to get an iPhone 1/5
By Platform guru
I trusted the app on pre order day and had nothing but trouble, when the order finally did go through it was a bit more than a month out . 👎
Won’t open-please fix 1/5
Try to open and pushes me to app store to update. App Store says it’s updated and pushed me back to the app that won’t open. Nice annoying circle...please fix.
APPLE JUST ROCKS! 5/5
This is the best app for making your purchases, absolutely! The negative reviews are from Apple haters, I can tell by their language used. Anyway, get this, use it, follow up with Apple because THESE PEOPLE KNOW WHAT THEY ARE DOING AND THEY REALLY CARE!
Just waited 30 minutes on the phone for a customer service rep because there was a “issue” with a order. Can’t afford to pay people to answer phones?
Pre order 2/5
It was horrible I followed every instruction, was on line at 12:01 and was stalled and could not complete the process for hours. So now I have a delivery in December?
I am a loyal, long time customer I have every apple product in one version or another.i am extremely disappointed and may not accept delivery
Great App 5/5
Works great ! Never had a problem with it. Not sure why others are complaining ?
5 Stars Apple 👍🏽👍🏽
iPad password touch 2/5
After waiting 3 hrs to see a technician in the Apple store to look at my IPad mini 4 that has not been able to use the Touch ID since the IOS 10 update....they told me it’s an hardware issue n I’m must buy a new one!!! WTH with Apple which the device is only 15 months old☹️
Not the fastest way to order an iPhone X 2/5
The app is good overall, but it is not the fastest way to order the iPhone X. I preordered mine at 3:00 am EST on October 27 and will not receive mine until November 17-24th. I would suggest going through your carrier. Good app with a misleading headline.
Beautiful. As expected. 5/5
Not sure what all those bad review are talking about. They seem to have personal issues with specific events that they’re using to rate the app.
Has honestly worked seamlessly for me every time I have used it. Has all of Apples products, plus others, in a pretty, simple interface.
What else do you need?
PS I had no problem ordering the iPhone X on launch day using the iPhone upgrade program and got a November 3 delivery date.
This app is hyper easy to use and makes it really easy to find everything you need. In most cases I prefer it to the webpage.
Bad iPhone X Pre-order Experience 4/5
I got in to the website before the app let me in to pre-order my iPhone X. The website told me I had to finish the process in the app because I did the pre-approval for the iPhone Upgrade Program through the app. Once the app finally let me in, I was up against 2-3 week delays. It’s a pretty bad experience to have the Apple website tell you to finish a process on this app and for the app to not let you do that in time. Been a loyal Apple customer since I was young. Had the first iPhone and most that have been released since. It’s frustrating to be so loyal and do everything Apple asks and then be treated like this. Leaves me wondering what more I have to do to get what I want?
UPDATE: I’m bumping up my review to 4 stars since Apple was able to deliver my phone just 3 days after launch day despite the initial 2-3 week expected delay. I still contend that the pre-order experience was a bad one, but I suppose Apple successfully underpromised and over delivered in my case.
Great app! 5/5
When ever I need accessories for my phone or iPad, the Apple store app is the best place to go. Especially when there is no Apple store near by. 👍👍
Used for everything 5/5
I’ve used this app to pay for my Apple AirPod’s, my iPhone 7 and the 8Plus. The shopping was really easy to use. I would recommend anyone shopping for anything Apple to use he Apple app store. It walks you through step by steps on how to complete your purchase. I prefer this app over the regular website any day. It even helps you keep a record of all your purchases and cancellations. You can even check to see if you have AppleCare after making an eligible purchase. I just love he UI.
No unlocked iPhone X available 1/5
Ok first of all: I have the money💰 to buy the iPhone X in cash, but guess what, there’s only 4 carriers to choose from but not the unlocked version. Second: I was forced to use the iPhone app instead of the website to make a preorder, why? idfk. 3.- Currently I don’t have a contract with any cellphone company service for reasons but anyways i wanted the iPhone X to use it for my social media apps and watch my movies, music, surf the web etc but they decided NO! I cannot buy the phone without a carrier. So basically I’m disappointed and I’m really considering to switch to a galaxy s8. 🤦🏻♂️
Great for pre-ordering new iPhones 5/5
If you are one of the people who like to get a new the iPhone every year, this is one of the easiest ways to do it. You almost never miss out on it and plans work with your carrier. Don’t miss out.
Failed with errors when I needed it to work the most (iPhone X launch).
iPhone X order 1/5
It was very annoying during the process. It took a long time to show my order status after the actual order and it made me wonder if the order actually went threw. So I kept trying until, My persistence paid off after all said and done. I got my iPhone X but I won’t be using this app next time around.
Terrible app 1/5
Crashed and froze when attempting to order products.
Compatibility error 1/5
I get this message every time I go to accessories, AT THIS TIME WE’RE UNABLE TO CONFIRM COMPATIBILITY FOR THIS
DEVICE! Help!!!! This been like this since I had my iPhone 7 Plus now I got the iPhone X and still the same problem and this is after I restore it has a new phone. Can u please fix this problem! Thank u!!!
Apple could care less about customer service 1/5
Waited up all night to pre-order the iphone x or 10 or whatever these morons call it. First the app crashes and my November 3 batch order gets pushed back to Nov 24 because they can’t keep their servers running. Ok fine, last Thursday get an email that Apple has cancelled my order for because according to them I tried to order too many phones. I asked them to show me the proof but they couldn’t and said I needed to re-order a phone. Great customer service Apple. Called back to make sure my account wasn’t hacked and was told they weren’t showing any multiple orders and my account was good. They cancelled my order had me thinking my account was hacked and then they led to me about it. Apple s arrogant and disrespectful. Will not buy another product from them. Sure miss the days of Jobs as ceo.
Grow up!! 5/5
My Apple experience has been phenomenal unless you are comparing it to BestBuy!!
Great app 5/5
The app works really fine I bought an iPad, cases,iPhones accessories, an customized Mac and I had a great experience, the shipping was fast . Totally recommended
App Review 5/5
Yes I had issues getting an iPhone X on pre order day . People need to be realistic I had my MacBook Pro as a backup if and when the app crash . Place my order and get my new phone on launch day . Since then I have used to app and don’t have issues with it
App Store check out broken 1/5
Trying to do self check out at a physical Apple Store is a joke. It has never worked for me. There is always some error or barcode unrecognized. I loathe going to a physical store. I can always find the items I want in 1-2 minutes and have to stand around waiting for someone willing to take my money for 10-15 minutes. It’s ridiculous. Just put in a cash register like every other store in existence!
Horrible app and not fast to buy iPhone X 1/5
Falls claim, I used the app to preorder iPhone X at launch, did not com online until 12:11 PST and as soon I was ready to okacd order, Apple own ApplePay did not work despite working on other sites and retail stores. Caused my order to be delayed to 2-3 weeks
Works when there is no pressure 3/5
By Derek M
The app is advertised as being the best way to order the X, except the app didn’t load until about ten after on preorder day. The website was bad as well, but it ended up working before the app. I get that Apple can’t guarantee that their servers will hold up, but don’t keep pushing a false narrative when the app was as poor as the site.