the app cant recognized my password. i tried using the browser it works. this doesnt make sense
Doesn't work 1/5
Just became a Barnes & Noble online customer via my laptop but cannot log on via the phone app. I'll just go back to Amazon
So sorry this is so bad 1/5
I wanted to do more local shopping, so I got a B&N card and went to the web site today.
The app is confusing, the search function is almost useless, it crashes with no provocation, and it took me 4-5 times to get an order to go through. I finally went to the web site to get the order to send.
I suppose I'll go back to Amazon for my book fix. It's ever so much simpler.
Very Slow, Not Up to Date 2/5
This app is not what I would expect for a store like Barnes & Noble. The layout is not up to date and the loading times are so long. Also, this app should support Apple Wallet. It'd be nice if I could just pull up my membership card on my phone.
Update your app already 1/5
Hire a competent staff. It's 2017 and most business is online. You are killing yourself with this broken trash. - sincerely a b&n member.
It's slow 4/5
By Tiny tanks
It's slow but good
Y'all this app needs Jesus 2/5
Y'all I love to read and ya girl can't drive. I'm starting to get bad vision for reading online so I try to buy as many paper books as I can but this app... this app needs some huge touch ups. Ya girl can't drive and I need my books.
Checkout is broken 1/5
Call me crazy, but the point of this app is to let your customers make purchases right? Because...I can't make any purchases on your app. But thanks though...this comes in handy when I'm browsing books in one of your stores and want to price compare against Amazon. Who, incidentally, has an app that lets me make purchases.
Poor quality app 1/5
This is my first app review which tells you how strongly I feel about this app. Sort and filter are difficult. It is slow or simply freezes, which after one such freeze, took me to a rehab website and would not go back to BN app. So I deleted the app. I want to give BN business but can't find nor buy wanted title nor without a struggle/time investment. Simply not worth it.
Doesn't work 1/5
Opened and tried one search and it froze
Pretty bad 1/5
I have to say, Barnes and Nobles is a favorite place to go. But I have a nook, and the nook app doesn't support buying "nook books" or ebooks, so I turned to their official app. Still, on the Barnes and Noble app, you can not purchase a "nook book", their own product. It's very frustrating and eliminates the accessibility of the app. I'm just very disappointed.
By Fluffy Bunny Power
Possibly the worst functioning app I've ever experienced
Utter garbage 1/5
Crashed every single time.
FIX IT! 1/5
Your app development team needs to fix the fact that I have to enter my password every single time I add a book to my cart. What's the point of clicking 'Remember Me' if it doesn't even work? Even after I enter my password to add something to my cart, I'll be redirected back to re-enter my password. Useless...
There is a nook app but you can't purchase nook books on it...ok I understand that. But to have an app for B&N and not be able to purchase nook books that's plain ridiculous!!!! Sucky app!!!
Update: Still a sucky app wish I could subtract stars...searching for a book takes FOREVER!!!! It's faster at the website
Delete the app!!!!!!! 5/5
This app is really annoying!!!! You have to put your passwords every time you search or something and it doesn't let you put in your information!
Can't purchase nook books 2/5
I wanted to purchase a nook book. I read the bad reviews for this app. I downloaded anyway. I tried to purchase a nook book. " this app does not support purchase of e-books." .. I guess I'll be hopping online to purchase this book I wanted book for the nook version... crossing fingers for barnesandnoble.com!
Barnes and Noble is great, but their app is terrible. 1/5
I've owned this app for just over 24 hours, and something has gone wrong every single time I have tried to use it. In spite of clicking "Remember Me" every time I log in, I am prompted to log in twice or three more times before I can even add a book to my cart. On occasions when I've managed to bypass this problem, the app has either crashed or sat on a loading screen for minutes at a time (occasionally it resolves itself, but most of the time I am forced to manually restart the app). Thankfully, I am a student who has enough free time to mess with the BN app, but others may not be so fortunate. I just want my books, man.
can't sign in to my B&N account. crashes too much. they should do something about it.
Really Good 5/5
I got the app version of this. So far there are no bugs, no crashes and no problems. It is just an normal shopping app. People have too high of expectations.
They have a large selection of manga. Which I like. :) They will have almost anything. I haven't bought anything yet but I plan to.
After spending half an hour trying without success to figure out how to access my membership number, renewal history, and payment information via the app, I have to agree with other reviewers who conclude the B&N app is terrible.
Not really usable 1/5
Sign-in page does not allow for copy and paste so one can either use the app or have a complex password. I'll opt for the latter.
Don't even try to download it 1/5
Bad very bad 0 stars JEEZ
Sad. They don't write an app to take sales from customers 1/5
By Kevin in Jersey
I can't buy a nook version of a book in the iPhone app. Have to sign onto the web or go to my Android. Really pathetic. I can buy all day on Amazon. Disappointing.
Immensely frustrating, worse than the website
I usually don't give app reviews 1/5
I'm beyond frustrated with this app. It crashes and makes me log in every 10 seconds, and forgets my entire order. I'd give it 0 stars if I could. What a disappointment.
This app is by far the worst app I have ever used. It's painfully slow, crashes constantly, and it's basically garbage. Want to buy a book through the app? Have fun watching yourself age in a mirror while the app loads.
By Anthony DiChiara
This app isn't unbearable like most reviews say. 3/5
It is slow when ever you click on an item it'll take about 20-30 seconds to load but the designs of the app is nice. I just hope they update the app so it's fast instead of slow.
I love the Barnes and Noble store and I love how the app is getting better keep it up guys!
Communist Book Company 1/5
A book store that censors authors because of political reasons ideals! Never using the again. They are the ones who are DANGEROUS.
Poor app 1/5
It seems this app has potential good qualities. But the potential is being kept in a metaphorical warehouse and corporate can't seem to get it out onto the metaphorical shelves. It's just so weird.
By caleb hinshaw
Have tried to order things several times... can't even get this to work. Message to b&n: I WANT to buy your products and can't even do that.. what kinda company is this!!?
It's slow and even slower. And that's when it works. Which isn't often. For such a big company to have such an awful app is mind boggling. Unless they really want me to go to Amazon. In which case they've succeeded.
Coded by a kindergartner 1/5
I'm glad B&N is allowing kindergarteners to code their app, but maybe they should have had an adult look it over before they published it. Extremely buggy, terribly slow and unresponsive, truly a dumpster fire compared to many other apps.
Awful app very slow
Zero stars...Can't by Nook books on the app...? 1/5
Can we update this app or no? Because this is awful.
Literally one of the worst slowest apps I've ever used in my life! They don't want you to get an education and find and buy books easily smh!
Terrible app 1/5
I would give zero stars if I could! I am very disappointed!
Slow and not streamlined app 1/5
I want to like this app because I love Barnes and Noble. The brick and mortar stores are great but they really need to work on their online presence. The app is extremely slow loading pages and isn't very intuitive. It doesn't allow you to leave reviews and you constantly have to sign in. This wouldn't be a big deal if you could use Touch ID but alas you can't. Like some other reviews have said, it doesn't seem like they're pushing for online sales even though the world increasingly shops online. Please make this app better!
Never works. Not even their website works. They don't have the book i want in their store, and now I can't even buy it online. My business is going elsewhere
PLEASE, FOR THE LOVE OF ALL THINGS LITERATURE! 1/5
please. Please. PLEASE. PLEASE!!!!
Update this darn app! I LOVE LOVE LOVE Barnes and Noble and I have an amazingly fantastic experience whenever I go into the store, can't say the same about the app! It's only logical that your app experience be almost or just as pleasant as the store experience! But right night, I'm getting a load of bull-cogi on your app! Let's put it this way, if the store quality was as bad as the app quality, I'd rather buy Ebooks (which I hate with a passion) on another platform than B&N. BUT I LOVE B&N, so please, give the people what they want and update this app. Come on, it's 2017!
Slow and inefficient 1/5
This app runs slow, does not keep you logged in, and does not have complete information. I recommend going to the website because that is what I end up doing every time I attempt to use this app 😒
Getting worse 1/5
This app seems to get worse over time. Recently, I have experienced slow responses, crashes, pages not loading, etc.
most frustrating app ever 1/5
WOW - app literally does not work - can't log into an account. I went to the reviews on here and others have been saying the same thing for several months.... guess barnes and noble doesn't want the business since they won't do anything about this. SO FRUSTRATING. deleted
Constantly freezes and fails to load...
Very Slow 1/5
Needs a MAJOR upgrade. It took me 5 minutes to open a book's review.
Slow & BROKEN ?!? 1/5
I try to get ONE BOOK but it takes FOREVER for it to load! Then I tried putting in a gift card, but it wouldn't take it off the original price! FIX THIS NOW!
Notably horrible 1/5
This app is so terrible. It can't find The Oddessy. Really?