Terrible app 1/5
I would give zero stars if I could! I am very disappointed!
Slow and not streamlined app 1/5
I want to like this app because I love Barnes and Noble. The brick and mortar stores are great but they really need to work on their online presence. The app is extremely slow loading pages and isn't very intuitive. It doesn't allow you to leave reviews and you constantly have to sign in. This wouldn't be a big deal if you could use Touch ID but alas you can't. Like some other reviews have said, it doesn't seem like they're pushing for online sales even though the world increasingly shops online. Please make this app better!
Never works. Not even their website works. They don't have the book i want in their store, and now I can't even buy it online. My business is going elsewhere
PLEASE, FOR THE LOVE OF ALL THINGS LITERATURE! 1/5
please. Please. PLEASE. PLEASE!!!!
Update this darn app! I LOVE LOVE LOVE Barnes and Noble and I have an amazingly fantastic experience whenever I go into the store, can't say the same about the app! It's only logical that your app experience be almost or just as pleasant as the store experience! But right night, I'm getting a load of bull-cogi on your app! Let's put it this way, if the store quality was as bad as the app quality, I'd rather buy Ebooks (which I hate with a passion) on another platform than B&N. BUT I LOVE B&N, so please, give the people what they want and update this app. Come on, it's 2017!
Slow and inefficient 1/5
This app runs slow, does not keep you logged in, and does not have complete information. I recommend going to the website because that is what I end up doing every time I attempt to use this app 😒
Getting worse 1/5
This app seems to get worse over time. Recently, I have experienced slow responses, crashes, pages not loading, etc.
most frustrating app ever 1/5
WOW - app literally does not work - can't log into an account. I went to the reviews on here and others have been saying the same thing for several months.... guess barnes and noble doesn't want the business since they won't do anything about this. SO FRUSTRATING. deleted
Constantly freezes and fails to load...
Very Slow 1/5
Needs a MAJOR upgrade. It took me 5 minutes to open a book's review.
Slow & BROKEN ?!? 1/5
I try to get ONE BOOK but it takes FOREVER for it to load! Then I tried putting in a gift card, but it wouldn't take it off the original price! FIX THIS NOW!
Notably horrible 1/5
This app is so terrible. It can't find The Oddessy. Really?
Please fix the app!!! 1/5
It takes extremely long for to load or search a book on the app! Please! Fix this app!!!
Useless! Needs a TON of bug fixes. 1/5
By Megan ✌️😝
This app does not load at all. I've tried opening it when I have great service and when I have poor, when I'm on wifi, and when I'm not. The app will not work. Disappointing too, considering Barnes & Noble is my favorite store. I suggest more bug fixes, and check more frequently for bugs as well. It's ridiculous that you wait almost a whole year to update an app. Again, I'm very disappointed.
I don't like it 1/5
Isn't letting me look at books
This is a horrible app. I don't know why they bothered to even pretend to care about this. It crashes most times I open it, it cannot connect to my nook account and has a terrible interface (which is not much of a surprise given their website).
The water cave 5/5
Wonderful book, great for any age. Well written. I find this book pulls you in and keeps you wanting more. A must read !!!
Terribly Slow!!! 1/5
This app is so much slower than the webpage.
This app crashes constantly, requires multiple sign-ins, is slower than molasses in winter, and to top it all off is exactly the same as the website. It seems like this was designed by people who have never designed an app before. Please make it easier to navigate, faster and at least add fingerprint authentication to make the fifteen sign-ins at least a little bit quicker to get through.
Frustratingly slow 1/5
This update is terrible and better described as a downgrade. It has slowed down and almost runs like visiting the mobile website. I purchase books online frequently and mainly downloaded the app to save my login information so
That I don't have to deal with logging in every time. However this app requires that you log in every time despite shaving the "remember me" option.
The search bar disappears from the top of certain pages and only after hitting the back button several times can you get back to another search. Not to mention each page takes twice as long to load as just going on an internet browser on your device. All in all, more annoying to use that safari.
No good 1/5
By Ask me anything
This app DOES NOT WORK. it's frustrating to say the least.
Let's have a race 1/5
I'm willing the bet my life on an infant learning to walk before this app opens.
Crashes all the time not organized and just like the website
Crashes and freezes up 1/5
I love Barnes & Noble, but their app is so frustrating. It crashes repeatedly and freezes up when I try to sign in. That has happened on the website too, which is really frustrating since I don't live near a B&N store and would like to be able to shop.
This side of useless 1/5
This app is practically useless. Can't log in, can't check order status, takes forever to search for a book. Heading off to Amazon. At least I know that app works.
I like the app but brutally slow 3/5
I like the app but it's incredibly slow and times out on me.
Very slow 1/5
This app is very slow.
I love Barnes & Noble, but they seriously need to work on the app.
Poor app and check-out is equally bad 1/5
By Space 12345
Please bn for the people who have created your website and especially the app team. It took me 6mins to delete an address from my address book. And check-out takes 5 mins. Have they even done a QA/Qc before the app is released?? Try deleting the addresses from website lol it's a joke, took me exactly 9 mins. To add a new address to a new shipping address it takes 3-4mins for the new address page to pop open.
do not use 1/5
this app does not load properly and is very slow, often not saving pages i open when i don't even close out of the app. easier to just go to the store and purchase your books there. plus i ordered books and it is taking 20 days for them to get here, ridiculous. wish i would have just gone to store. online website is pretty bad as well but it might work better than this app. basically, just don't get it.
Please fix 1/5
Barnes and noble would get so much traffic if their app worked and they updated the features. I really hope they plan to soon because it would make mobile book buying so much easier!
Crash and Burn 1/5
I love Barnes and Noble but this app is rubbish! I can't even sign in to my account on it. Every time I try it either gets frozen while it loads or the app closes. This is so frustrating. I'm getting ready to delete it because there's no point having an app that doesn't work.
Please fix this mess!
Please fix 1/5
By Wunderlist 😀
It doesn't work it says check network connection and I'm connected to wifi and doesn't work. So please dix
Little more I could add that hasn't already been said. One of the most disappointing things for me is that I cannot add my membership card to the app so that it is easily accessible when shopping in the store. I suggest replacing the app with a new design team. Horrible.
It's as bad as they 1/5
By Chas Rabbit
Read the reviews and thought it couldn't be that bad. It really is.
Won't let me buy book on my iPhone app. Says "not supported" kind of pointless if you ask me. I have to have the nook app to read books I buy, but I can't buy them from this app? Hmmm
Reds to be updated!! 1/5
By Pedro Olea
It's very slow and takes for ever to upload anything. Sometimes it crashes and constant need to resign in. Really annoying.
Horrible app 1/5
By Amie Alice
Freezes all the time the crap just spins loading but never loads. Sometimes crashes. Worst app ever considering this is a big corporate company I don't get it why not pay to have your app work it makes zero sense to me. I've dated many times forget it and opened amazon and ordered my books from them because their app actually works
Can't buy nook books 1/5
Why does Barnes & Noble not want my money. I can't buy anything for my nook. Maybe it's time to go to a kindle Amazon has everything else and they want my money.
Delete immediately. It doesn't even load.
Do you have the book or don't you? 1/5
Why is it so hard to find out if they have the book in stock at a store nearby? I'm saving you montby being willing to drive and get it. Work with me here!!
Terrible App 1/5
By This nickname is taken 6
I was going to write a review detailing just how bad this app really is but then I just continued living my life on Amazon.
Please Fix!! 1/5
This is the most frustrating App I've ever downloaded. I love Barnes and Noble, they have almost every book I've been looking for, but I can't stand this App. I figured it would be an easy way to buy books online but it's just not worth it. If it was to be fixed, I'd probably give it another shot. But until then, heck this.
Can't even sign in! 1/5
Can't even sign in to see how horrible the app is. Won't recognize my password thought maybe I had it wrong so I changed it , the change was accepted and I STILL can't log in - not to mention no cut and paste.
Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
The worst app I've ever used. Constantly crashes. Hardly ever opens correctly. Then once it does good luck on clicking into anything else but the main home page.
Seriously Barnes and Noble. Get your crap together. It's what year now? Hire people to make a working app you cheapskates. With what I pay for a yearly membership along with however many people you can afford a working app.
Inoperable, won't open! 1/5
The worst. The Donald Drumpf of apps - incompetent in every way.
Don't upgrade- blank white screen 1/5
If you have an older version of this app, I recommend staying with it. I upgraded yesterday and found the new version a bit slow and now, one day later, I can't get into it at all as only a blank white screen appears when I try to open it (my internet connection is working fine with other apps). I had put several books in my cart and now can't access them. Not only useless but a time waster.
PS if you write a review, copy it before sending. If you pick a username that is already taken, the whole review gets wiped out here.
A lot better! Still needs work. Can be a bit buggy at times. Still can't add membership card to apple wallet. Nice to see Barnes & Noble showing more attention I the app.
Super slow, useless 1/5
I'm unable to even use the app, it crashes constantly. When I'm actually able to use it it's extremely slow. Please fix this.
ragingly incompetent 1/5
Barnes & Noble does not want any online business. That is the most positive conclusion I can come to, considering the abysmal quality of their app and website. Expect things to time out, 404 you, crash, and about every level of frustration imagineable. After no less than 12 tries to get into my account to change my address, and continuoually reaching error messages, I changed my address and placed an order, only to have that order shipped to the address I had deleted. Two weeks later, and I still haven't received my full refund. Email Help requests go unanswered, and chat is okay, but only if the site is actually working, which is about 25% of the time.
When B&N goes out of business, one of the primary factors will be their incompetent and horrid attention to having a remotely useful online presence.
Below one if I could 1/5
Why is it so difficult for these "gift card" chains to make an app that will hold all their gift cards in your phone for you? And you can't even shop on this one? Bleh - as an educator, I try, but I have to stick with Amazon.