Fails to preform basic functions 1/5
By Tyler kreb
This app is basically the website just funneled through a glitchy app. The fact that I can't choose store pickup when I have more than one item is absurd. It's 2017 Best Buy, I shouldn't have to do six separate orders so I can do store pickup for all of them. Also why do you ask me to pick a store for pick up when I put the item in my cart and then when I get to checkout I have to do it all over again?
One of the worst apps I've seen for a company desperately trying to remain relevant in the shadow of Amazon.
The needs to have the Touch ID
Great improvement over time 5/5
By Soundwave GI
The Best Buy mobile app used to be one of the worst around, but, with steady and frequent updates, it has really shakes up. You can do just about anything from the app now reliably.
Add rewards card to wallet 3/5
Need to add rewards card to wallet. Im elite member but dont have best buy credit card. I use wallet for my store rewards (gamestop app has this feature)
Terrible account settings 1/5
The app will not keep me logged in, and more often than not will not accept my password, even though the password works on the website. I've repeatedly rest my password and experienced the same problem. Well done, Best Buy. Your mobile customer experience is torturous.
Works most of the time could be better if supported finger print to sign in
App Works Again Sort Of. 4/5
App works fantastic for shopping or browsing. Easy access to all of your Reward Zone info, points, etc. However, there is an important flawwith the app that NEVER seems to get fixed. The in store scannable Reward Zone feature NEVER works at the register & I always have to give my phone number. An iPad version would be nice next Best Buy.
Good App 4/5
Good app and I like it
Needs refinement to meet the basic expectations set by other apps 2/5
By Dread Lord CyberSkull
The app doesn’t support basic features like Apple wallet passes. It take 4 taps (one of them on a hidden button) and one internet loading screen to get to the user’s store pass. This should have an add to wallet button there, but lacks this basic feature.
Notifications are all or nothing. Users can’t opt out of marketing pushes.
Best Buy app is great 5/5
I was able to find a product here in Massachusetts and purchased it and had it picked up in Missouri without issue! Loved the experience.
Great app 5/5
I love this app it is extremely easy to use *****
great app! 5/5
Love the app, easy to search and buy items
App was great until recent updates 1/5
This app was great and I used it all the time until the last few updates. Now it's completely unusable because it won't load products or searches or the cart and it won't load the page to login to my account. Hoping it gets fixed soon. Until then I've been using Amazon instead since I mostly order through my phone and prefer apps over the browser. I like Best Buy better but an unusable app is causing me to shop elsewhere. Please fix app!
Love This App 5/5
Love Best Buy...
Zippy, informative, easy scrolling 5/5
Thanks for making rewards streamlined into the BBY app experience, like the new look, easier and lighter on eyes
Not able to sign in 1/5
When I click to sign in, it refreshes to a new screen but there’s no where to put in information. Nice work guys 😒
Great app 5/5
Does exactly what I would expect
Great app for all my tech purchases 5/5
Best Buy has a great user friendly app for purchases , product searches and online orders. Simple to manage my Best Buy credit card as well. My go to for tech purchases
Great Store 5/5
I love this Store normally I find everything I want
Great prices and good sales
I like ROBLOX
Nice App 5/5
Useful no wonder the tech store has the bast app, figures!
Love this app 5/5
By JOSSUE IRAHETA
Best Buy has everything I love thank you.
Not bad 5/5
By michael gordy
Only problem I have with the app is, it takes a while for the points to be added. Other than that it's a great app and can be slow at times.
Super, fast, and stable. 5/5
I find everything i need there, when i buy something i can choose any option i want. Searches my store as well. Gives deals, uses my rewards. All apps should be like this.
By PJ Iphoneiuser
Quick and convenient to just open the app and look for on what you need. Much Faster than internet searching. Keeps a log of your past orders.
Great app for Virtual store experience 4/5
BestBuy app is one of the cool store app. Easy to search items, purchase history. Wish loading time could be less.
Easy to use app 5/5
Easy to use app
Smooth App 5/5
This is an easy app to use for shopping & handling credit card payments of the CC app.
I like it 5/5
Very easy to use. All your rewards are there. One stop shop if you want to pick up item today.
Nice app! 5/5
Great app nice contents and easy to use, keep up the great work!
Easy to Use 5/5
Very easy to use and no bugs!
Much better 5/5
Good and simple
App works fine. 4/5
App works fine. Usually only disappointed by the stores lack of inventory.
Useless again! 1/5
By Lotus E3
Slow to load and useless. App worked great 2 updates again. Please fix. Plus issue is not with using an older iPad. Have current gen Pro!
amazing app for buy evrything electronic device
Best place to buy at BestBuy 5/5
Simple, easy and awesome to shop online with BestBuy App
Good app 5/5
Good app for good store
It's Helpful 5/5
It's app is great they keep track of everything and it's very easy to use
I like it 5/5
By Eyeye blahh
Great app 5/5
By Hoyek hoyek
Easy to navigate, quick access to points amount. Great job!!!
Best Buy 5/5
Fantastic App! 5/5
I love to purchase steel books for the movies I love and collect, and Best Buy never fails to have awesome artwork! Every time I get it delivered it comes without any damage at all!
Great app!!!! 5/5
Excellent app after recent updates 5/5
By Ron Burgundy Jr.
No complaints--works well and integrates nicely with the in-store experience.
Best Buy App 4/5
Works ok--experienced a bug or two in my cart section. Otherwise worked as advertised for me.
Best app 5/5
Use the app on at least a monthly basis. I love to be able to shop online then just pickup in store.
Easy app 5/5
Easy App and it helps me keep track of everything