Love it 5/5
By The - Ax
Love the app as it saves so much time and so much easier when donating not to mention so informative about what’s happening.
Keeps me on Time 5/5
Glad the RED CROSS went mobile because having an ID card that is always readable and with me as long as I don’t lose my wallet is great.
Blood Journey 4/5
By Emperors of Emperors
Everything is pretty well with the exception of the blood Journey. Donated several days ago and nothing is showing. Last donation it just stayed at the testing phase. Needs some work. Otherwise I like making appointments through the app & not needing to carry a card.
Good app. Could be great if... 4/5
Would love to see donor card & rapid pass added to Apple Wallet in iOS. Also, BP, hemoglobin & pulse integration into the iOS Health App would be a nice touch.
Excellent experience! 5/5
This app made it easier to schedule the appointment and finish the questions before I went. The whole blood donation experience went easily and well!
Terrible, pleasure fix! 2/5
By Captain America6283761
I love the Red Cross and I absolutely support everything they do, but this app is terrible! It crashes all the time, it signs you out every single time you close it so you have to sign back in every time, and I just overall won’t work!! I literally tried to schedule an appointment to donate blood for 20 minutes and it wouldn’t let me! Gah! Please fix this app because it is severally terrible
Not working 1/5
Cannot sign in.
Could never successfully get this app to work on my iPhone7 - would always get an internal server error trying to login.
Rapidpass Does not sync 2/5
On my last donation- I completed Rapid Pass at White Marsh to speed up my donation. The scenery the tech had could not scan my phone???? Then the App crashed when he went to get the code. I am stunned that the Technician cannot access my rapidpass once complete- Red Cross has been extremely slow at integrating its systems and needs to fix this- I had to fill it out again- which form both the technician and me was FRUSTRATING.
Otherwise the app works well for searching for drives and signing up
Red Cross you can do it! Link them all like this month....
I don’t really write reviews too often but, I am very impressed with this app! It had all of my information right from the start. It surprised me how fast it was! 5 ⭐️’s!!
Suggested app improvements 4/5
Love using the app to schedule donations, complete RapidPass, track donation history, and track blood journey. It would be nice to be able to communicate with my “team” as a group (not individually). Also, the team tally doesn’t appear to update.
I donated blood and I can not see where my blood is or went
The Blood Journey Feature is Awesome 5/5
I love finding out where my blood donations are sent!
OK but still a lot of issues 3/5
By KS Donor
I like that you can now do the rapid pass from the app. However on my home screen it shows an appointment for several months ahead. I think it would be better to display your next appointment not some random one scheduled several months out.
Blood journey has never worked for me. I only schedule in the app yet I still can never see the blood journey and I just see a message that says it must be scheduled through the app.
Good app, but still many flaws.
Convenient and easy to use. 4/5
I like the easy access to scheduling appointments and also ‘rapid pass’ is available and easy to complete in the app, making you trip faster and smoother.
By Give Platelets
I give platelets regularly because I have several friends who have been affected. It would be nice if platelet donations could be followed in My blood Journey.
As useless as the Red Cross itself 1/5
Never dealt with a more non donor friendly charity in my life. The app is useless. It kicks you out, fails to store your rapid pass and contributes to the Red Cross’s waste of people’s time. Maybe if they treated ppl better there would not be a blood shortage!
Give at your local hospital but don’t waste your time with the Red Cross!
This app makes it so easy!
Needs help 3/5
After many tries I can schedule my appointment correctly. When I get a text telling me I can now see my blood journey on the app I try and get the message that I do not have a blood journey unless I schedule with the app. That’s the only way I do schedule my appointments! I also only donate platelets so does that mean I don’t get to see my blood journey? I have a team but my appointment doesn’t show up on it. I used the rapid pass in the app for my last appointment and it did work. Fix the “blood journey” portion if you are going to tell us to use it!
I started using this app today and it is amazing. I’m getting incredible information and an excellent link to the Red Cross Blood Bank.
Nice app 4/5
I wish it would add platelet donations
Red Cross blood donor app 5/5
This is a good app. It works fine and I haven't experienced any problems with using it. This app lets you schedule appointments and keeps track of the journey of each donation and tells you where your blood donations have gone. It allow you to complete the Rapid Pass process.
App Used To Work...Not Any More! 1/5
I’m not sure what happened. And yes, after it stopped working, I deleted and reinstalled the app, and it still doesn’t work. It won’t acknowledge my email or password...so it won’t email me to allow me to reset my password. And I get emails from the American aTed Cross at the same email address the app says it doesn’t recognize, making it difficult for this 40 year donor to make appointments online! 😡
No way to edit or get help 1/5
I was a first time donor and they suggested I get the app. They said eventually I will get e mails with updates & a new donor ID # and from there I can use the app more. Great except no way to edit or update that number to change it. I tried deleting & downloaded it again. But then then I can’t create a new profile I have to use the first one with the wrong number. Pretty pointless to have on my phone now.
Blood journey stuck 3/5
It works well for the most part but I think the blood journey might be stuck? I got an email saying that my donation was sent to a hospital and then the blood journey said “near complete” for a few weeks.... so did it ever make it? Or is the app just glitching?
Can’t log in. 3/5
The app is wonderful to use when I can log in. It has all the information pertinent to my donations and able to schedule the next. But....I can’t log in! It keeps telling me “The internet connection appears to be offline” and 2 choices; either retry or cancel. The thing is, I clearly have Internet connection because I’m able to use everything else.
The app doesn’t make anything rapid 1/5
The app must display first and last name at the top or Red Cross can not accept the pass. This means your hour plus wait is now headed to 2 hrs because you have to leave the exam rm and start over!
Great app to use when donating blood 5/5
By Johnny Karaoke
This app really helps with understanding the donation process and also with many other questions about the American Red Cross.
Ok. It lost rapid pass 2/5
I made the appt, did the rapid pass then went to give. I had the rapid pass open but they wanted my donor ID card so I left the pass to get donor card. It did not save the rapid pass. If you want this to be easy, then make sure it saves the rapid pass if you leave.
So informative 5/5
I love this app! You can schedule your appointment & see the journey your donation does through. Love the rapid pass, so there’s almost no waiting when you arrive for your appointment. If you’re a blood donor, this really makes you proud of yourself for helping save the lives of others.
True time saver 4/5
By Look up 1
Donating blood has little to do with rushed day and more to do with human good, but this app allowed me to get in and out much faster.
Application excellence 5/5
This app is very informative and functional. Bravo to the UX team. Greatly recommended instead of calling.
Great App!!! But... 3/5
I can’t find actual Red Cross LOCATIONS via this app and it drives me nuts!! I want to view locations AND drives near my zip code. Please!
Saves times while saving lives 5/5
Convenient and accurate in detail. It’s a handy reference and beats carrying a physical card.
Such a good app!! I love that I can book appointments, track my blood & now with the Rapid Pass, it’s perfect!!
App crashes immediately after opening 1/5
Problems with Blood Donor App 1/5
Generally this app has been useful in tracking my blood donations but...
The process for making appointments, especially weeks and months in advance is particularly CUMBERSOME . It would be nice if a donor could just designate the date and time desired.
Yesterday, I rescheduled an appointment and all the appointments I had already made for the next six months were apparently deleted, except for on random one in May.
The new update to include the RapidPass on app makes this totally worth it. After completing the RapidPass, it shows up on the home page along with the donor card. This is going to make donating so much easier. ❤️☺️
Blood journey information is fabricated 1/5
Another fraud from the Red Cross.
It crashes... 1/5
I can't get this to open on my iPhone 7+. The app appears to open, and then just shuts down.
Yay! Rapid pass 4/5
By 5 pets too many
I love that I can now complete my rapid on something besides a desktop. However, I did rapid pass on my iPad this morning assuming I should access the QR code on my phone. But I couldn’t. I had to complete the questionnaire a second time on my phone so the pass would be on my phone. Small glitch but it would be helpful if the account updated across devices.
Decent app, but crashes regularly 3/5
I use this app regularly to check for upcoming drives and to review my donor information. However, the app crashes whenever I attempt to manage my scheduled donations—as soon as I tap on the location of my upcoming appointment, it pauses and then closes. If I need to change my donation time/location or cancel altogether, I need to do it on my computer. Please consider fixing this issue!
Love the data! 5/5
Just wish the stats (blood pressure, temp, hemoglobin) all synced up with Apple Health
Add BP and HR? 4/5
By Jake n Elwood
The addition of rapid pass is great. Love that I can view my history. Would like to see a place where I can record (or it’s automatically uploaded) my blood pressure and heart rate for each donation.
The best thing is that I can see the name of the person I donated the blood to, see my blood type and number of times I donated all from this app in a nice user interface
Easy and fast 5/5
By O- Superstar
I use the app for scheduling all my donations! It is simple and easy to use and it’s super fast! Now that you can also do rapid pass on the app, it is perfect!
Donor ID Not Loading 3/5
They need to have an option to fill out rapid pass on the app while I’m waiting.
No Rapid Pass !! 3/5
Has everything else. Nice way to keep all your info in one convenient place. Love it just needs rapid pass and then will be perfect.
No Rapid Pass available 2/5
No rapid pass available in the app. That wouldn’t be so much of a problem for me if my email notices didn’t tell me that I could do my rapid pass via this app.