Doesn't let me schedule appointments. It says
"There was a problem
Doesn't work half the time 3/5
This app is helpful...when it works. I've used it for scheduling, seeing my blood journey , etc. but 90% of the time when I try to open it I get an error and then a white screen. I have to keep closing an opening it numerous times before it'll actually open.
...rapid pass functioning would be nice too.
Donor ID Not Loading 1/5
I'd like to use this app, but I can't because it won't let me enter my own donor ID! I have to edit my profile, then click a link, submit a request to the Red Cross, and wait "24-36 hours" for them to merge my ID with the app. It's been 5.5 days (3.5 business days) now, and still nothing. UPDATE: After about 1 week, they finally added my donor info. Updated my rating to 3 stars, but still think they should manage expectations better by stating that it could take more like 7-10 days for the info to be merged.
Severely lacking 2/5
No access to the rapid pass on the app and days later I'm still waiting for my information to be updated. I can't access anything using my donor ID number. I don't see any convenience from using this app.
Red Cross blood donor app 5/5
This is a good app. It works fine and I haven't experienced any problems with using it. This app lets you schedule appointments and tells you where your blood donations have gone.
Missing pieces 2/5
can schedule appointments, but cannot do questions to save time in appointment. As with most Red Cross stuff there is way too much backslapping congratulations, slogans, and "hero" stories. Marketing people and upper management trying to justify their existence.
Very cool 5/5
Very neat to keep track of your blood journey. It makes me feel more involved getting to see where my blood is going.
I haven't been able to donate for sometime due to time constraints. This app allows me to check appointments, directions etc... there is one thing that could be helpful, if i could choose what i will donate at the time slot i have approved. Example: i would like to donate platelets at my first appointment so i can donate blood sooner than donating blood first. 💋
Long time donor. 1/5
By S. Almost
In my view an app is supposed to save me some time. This app only gives me the same data that is on the web site, which equally lacking the answers I seek. I am a long time donor but when I questioned my eligibility to donate because og travel I still needed to call. I got the app expecting it would speed up the donation process with RapidPass. It does not. For me, the app is useless and I will be removing it. Try again.
Great App! 5/5
This is a great app. Simple to use and makes the process of donating blood simple and convenient which is a great thing because we should all be doing it anyway.
Need to be able to search by specific date 3/5
By Hush Hush Sweet Charlotte
I know my work is hosting a date and I cannot pick it as it is more than 14 days out... need to be able to select date...
First Impression = A+ (grade, not blood type :-) 5/5
By Gr8ful Dedd
I just ran the entire customer experience end-to-end from looking for the app in the App Store to adding my blood donation appointment to my calendar in about five minutes and couldn't pass up the opportunity to give it top marks. You nailed everything - look, feel, security, compatibility, integration, ease of use, response speed and data accuracy... VERY well done!
Disappointed in Blood Journey 4/5
By Shelia M.
I've given blood four times now. The first time I was notified where my blood went. I think it told me city and state. I was thrilled! It made me feel like I was really helping someone. Ever since, it has only told that it went to storage. Since I have O- blood, the universal blood type, I never imagined my blood would be just put in storage and never used. From what I've read blood is only good for 42 days. Never being told where my blood went makes me think it went into storage, was never needed within the 42 day time period, and was trashed. Is there really such a big need for blood? I'm left wondering.
Pretty good but... 4/5
By I'm gonna fkin explode
This would be a much better app if when you go to look for scheduling a day, it would mention which day of the week they have and not just the date. I have to close the app each time and look at my calendar to see if it's during the work week or not. It's frustrating. It should say "Saturday, February 7, 2015 at 3pm". If that could be changed/fixed it would be a great app.
Update: The schedule doesn't seem to work anymore. Every time I try to schedule an appointment it says "There was a problem: Bad Request". So I'm no longer able to schedule appointments with ease and convenience like before. Please fix this.
Consider full mobile use case 2/5
App doesn't update location if blood draw changes.
App doesn't support rapid pass function. Still had to go on website.
App doesn't push notify for appointment confirmation. Still received verbal automated phone call thanking me for my commitment to donate.
App doesn't recommend/push for next appointment proactively.
App doesn't integrate automatically with calendar, to suggest availabilities, nor to put donation on calendar.
Won't load 2/5
Can't get the app to load at all.
Almost Perfect 4/5
This app is great for scheduling if you don't want to deal with pesky phone calls while you're at work. Two things would make it better. First, I wish there was an option where I could say I have been out of the country and list the places I went and dates I was there to automatically notify the Red Cross I cannot donate. Second, I wish this app had an option to let HealthKit read my blood type.
Great app - horrible login!! 4/5
The reason I can't give 5 stars is the login process. Love the detail and info, but logging in is terrible. Should remember me and use Touch ID.
Love it 5/5
Makes donating so much easier. I don't have to try and find my card. I always have it with me on my phone.
Great app 5/5
This app is very well put together and makes it incredibly easy to schedule and make blood donations run smoothly. Incredibly user-friendly!
Great App 5/5
I use the Red Cross app to schedule appointments. The app gives me the ability to schedule appointments, check up on previous appointments, and gives fun, free extras like coupons and badges you can earn for donating.
Doesn't work 5/5
Unable to authenticate. Timeout and internal server error.
Not good. 2/5
This app is not good. I have spent way too much time just trying to get signed in. After giving blood >30 times I found I was unable to sign in here after this last donation. . It Took 6 attempts w new passwords before I could get signed in
Also, last two times I was unable to track my blood journey. The information is just still not in there after 1 week.
It can't find any centers 3/5
This app seems and looks awesome, but it's not working for me. The app can't seem to locate any centers near me. And, it's not like I live in the middle of nowhere. So, I'm not too sure what's going on or how to fix it.
It's awesome 5/5
Work in progress 3/5
By Have fun but broke
The app won't auto rotate on iPad, can't submit free pass from app. The app needs to be "one stop" for all things blood donations, then it would be a five.
Know the impact! 5/5
Love this app. User friendly and intuitive. Love that when you make an appointment through the app you can see where your blood goes and how it's used!
It couldn't be any awesome-r! 5/5
By A Proud Wolverine
Hard work, thought, and dedication put for this creative app! It makes the donation process extremely easy and convenient for frequent donors. I only hope it would include the RapidPass feature very soon! Thank you abundantly for your service and hard work!
Not able to access because of age 5/5
Currently I am 16 years old and able to donate blood because I live in Arizona, however because I am not 17 I am not able to create an account. I have donated blood two times with parent permission and I am somewhat bummed that I am not able to access the same things other donaters are able to access. I would really appreciate it if I were able to make an account. Thank you. (Also, from looking at others accounts it looks like a GREAT app)
By Jerry Brimhall
Unable to change password.
Red Cross 5/5
I really like it because it is very informative and helpful when you need to know if you're able to donate anything plus you can schedule an appointment without having to go to the Red Cross website and locate a place close by to donate! It is also kept up to date fast!
Easy to use 4/5
Very user friendly and fun to see where your donation goes. I get a lot of calls to donate because of my rare blood type, and I like to see who was able to use it. Mostly, the app is why I started to give plasma and platelets because I hope of I give, someone else would give to me in my need because they would put a place to it.
Fun and great way to keep track of your donations!
OVERLY WORDY 1/5
Either the "app" needs GROSS UPDATING and/or RED CROSS isn't staying connected with it!! I would not have wanted to have paid anything for this app personally! It does not even show my appt for today or provide me with the "reading material" needed before donation. JUNK App.
This is great! 5/5
This is an awesome app. Very helpful to schedule and watch as your donation goes through the process. And I always have my donor card.
Useful App 4/5
By Standing 8
Very handy and fun to watch your blood journey and history rack up bit found one bug. When sharing your experience via your device camera and social media, the prebuilt "frames" or borders for your image has a black semi-transparent bar across the top that shows up in your posts online. Other than that, rock on.
Do it, dammit! 5/5
You know you want to because you know you should. Get on a schedule. This is more fulfilling than praying. Help someone you don't know. You'll be glad you did!
Missing info 3/5
My last donation doesn't show its journey. Also, when scheduling I wanted to do platelets and it won't let me change.
Best blood related app I have...no changes really. 4/5
Great for scheduling donations & in my case, tracking down blood drives so I can give "power reds" (or whatever they call it now) since my local facilities aren't set up for it. Wish the app was more functional like helping me give feedback on my local donation center. I'd be able to attend more drives if they were on weekends or had "power red" machines at my local donation area.
Great functionality 5/5
Easy to use. Great to keep track of appointments.
Great... but 5/5
Needs rapid pass option for appointments.
Fantastic other than that!!
Great app! 5/5
It nice to see your history on the app.
Good for electronic card 2/5
The app is good for electronic donor card.
Scheduling is cumbersome and you can not complete the fast pass info via the app prior to an appointment. That is a huge deficit.
Also it would be nice if the app would sync your collected vitals (blood pressure & pulse rate) to the health app. All of this data is collected and entered into your account at the appointment but is not synced or even available through the app for later recollection.
Badger 1 2/5
Needs to be made fully phone-friendly. Password change page is too narrow for phones. Still can't do Rapid Pass on a phone.
Wow it has my history 5/5
I had lost my card and made a donation. Found this app and after registering saw my history.
It had my last donation and then ALL my previous ones... very neat.
Extremely relaxing experience staff completely knowledgeable 5/5
Personally I have been donating blood on a regular basis since 18 years of age (21 years) like clockwork… Is the most precious gift anyone can give to complete strangers. Today's donation was exceptionally cleaving because my 18-year-old twin girls donated for the very first time as well. The staff comforted them and walk them through it step-by-step while I held your hands and it was an awesome experience... I can't express enough how proud I am of them!!! #FAMILY TRADITIONS
Well done 5/5
In scheduling a recent appointment, I became aware of the app and downloaded it. Upon signing in, the first thing I was presented with was my total donations. I actually was unaware I had donated 46 pints of blood, dating back to 1998. But the history was all there. And in recent years I can look at donations to see what my blood pressure and pulse was at the time. A lot of thought put into this app. Well done!
Making donations easier! 5/5
This app makes the blood donation process so much easier! All your information is at your fingertips and your donor card is scanned at the venue. Fabulous!
Not user friendly 1/5
App does not allow me to schedule because it is too soon, but it does not state when it will be ok.
Digital rapid pass: impossible to find. Etc
So easy to use. 5/5
This app is great. It make finish drives and participating so easy. I can't wait to donate again using this app!