Platelet Donation Review 4/5
By Gpa Gregg
I donate platelets to give back to my community. I also realize the importance of platelets necessary to give life to others less fortunate than me. In a perfect world, I will never need a platelet donation. If I do, I’ll feel happy that I’ve done my part in the past.
I love that I’m now able to fill out my Rapid Pass on both my iPhone and iPad. This app is pretty good, but I believe Rapid Pass should be available through the app rather than via an email.
My age??? 1/5
By Hunger games 55555
I donated blood and I’m 16, and I got a letter in the mail with my donor card, but the app says I’m too young to donate. ???? I’m pretty sure I’m not too young to donate since you know I was there and felt the needle go in to my arm and everything but whatever Red Cross you’re sure right I did not donate all of that blood was fake and a conspiracy
Love donating, hate the app 1/5
By Marco The Elder
After 15 minutes of downloading, installing, and configuring
the app just find a donation location, no such feature can be found. Waste of time!
Selfie function does not work 2/5
Taking and then trying to share a selfie through the app does not work.
All that gets posted on Facebook or Twitter is a link to the app, no photo with Red Cross border.
Ok, but needs rapid pass! 2/5
By T Nail
The app is useful but also useless without rapid pass ability within the app. Does not make sense to have a mobile app that doesn’t off the rapid pass!
Needs a lot of work 1/5
I really wish the Red Cross would improve this app. I’m continually disappointed at how buggy this app is. I donate as often as I’m allowed and this app has made doing that really difficult.
Review by Gerald Miller 3/5
App was marked down for not including the capability of completing the donor questionnaire ahead of the donation visit
For maximum utility, this Must be included Rapid pass saves people a lot of time
Be respectful of their time and include it, not just in a separate app
Meets Needs 4/5
The only need of the app is to be able to utilize it to give blood and track scheduling. It does exactly that! You can also use this instead of your physical donor card (which I’ve been lost). If you enjoy giving blood on a regular basis this is the perfect app. It’s updated effectively after a day or two from giving blood too!
App has some neat features but everything from my correct donor id to scheduling really needs work. Red Cross shouldn't push using the app to schedule appointments if the app doesn't fully work, can't even locate my local blood bank. Boooo!
I gave blood yesterday and in my state (Georgia) you’re allowed to give blood if you’re 16, with a parental consent. The app doesn’t let you sign up if you’re under 17.. FIX THIS ..!
Great app 4/5
The only thing that would make this a five star app would be adding rapid pass to it.
Needs Rapid Pass 3/5
It's a great app, but I'm not understanding why Rapid Pass can't be used within the app. Make that change and it would be a five star app!
If your new no worries 5/5
By give Plasma
The app is great. If your a new donor it work wonderful. If you like me I had a card years ago well it might take awhile to get it set up. Phone numbers are very important to the RedCross. So if your have donated in the pass make sure you give them that number or you could end with multiple ID card numbers. The app will not generate a donor ID number.
Love it 5/5
Love seeing the journey of where my donation is. Being able to see my donation history is also a great feature.
Could be so much better 2/5
Like the ease of making an appointment, but disappointed that it doesn't link you to the rapid thing to read materials and answer questions ahead of time. Also, why not give info about your vitals at last donation? And there's always a "problem" loading anything to do with rewards or details.
where is the rapid pass?? 3/5
this should be accessible
Doesn't update with my info 1/5
By Braunberger Family
Others are having the same issue. But after donating and getting the donor ID email, the app does not update with my info after several requests.
A nice app, but could use a little more. 4/5
First off, I LOVE to donate blood, and this is a great app to keep me motivated. It allows you to book appointments, see your donation history, and even earn badges to keep you motivated. The app is very useful. However, it could use more programming to turn a great app to an AMAZING app. First, we need to be able to complete the RapidPass via the app. Second, there needs to be more badges. Third, more connectivity to social media so we can share our pride for giving and hopefully inspire others. And fourth, more interactive tracking of the blood donations. I love knowing where my donation goes! Again, this is a GREAT app already, but wish it had a little more.
Where’s my info? 2/5
Downloaded the app after making a donation. A few weeks later I received an email with my donor History, donor id , blood type, etc. But the app has yet to update the info. I have submitted numerous account info updates. The page says it’s supposed to take 24-48 hours. This has been going on for weeks. I logged onto the Red Cross page and none of my info is there as well.
Love it!! 5/5
Very convenient. I haven't had a problem with it. I love that it includes all my stats and information. Great app!
Scheduling an appointment too difficult 2/5
I should be able to just select the location, time and date if I have that information.
White Display 1/5
Usually works great, but now it's just a white screen. The app isn't loading.
Oct 1: Do you guys plan to EVER fix your app?!
Can’t signup 3/5
By Chance R.
I’m a little sad by the inability to make an account because of my age. I just donated for the first time yesterday but when I got to signup I can’t because I’m 16. If you allow 16 year olds to give blood we should be able to sign up 🤷🏻♂️
Helpful and Easy to Use! 5/5
This app makes managing my appointments incredibly simple and convenient, and provides a lot of interesting resources about blood donation! Great job! Thank you!
Only works for iPhone. Only portrait in iPad. I never use the iPad in portrait.
Lamest app ever...no record of donations whatsoever! I've been donating blood at the Red Cross for years and the app can't even reflect my blood type much less my donation history. Don't waste your time with a download.
Would be nice if this would acknowledge that I gave blood 3/5
By Austin & Hailey's mom
Gave blood for my first time weeks ago and after updating my info with my donor card info the app is still telling me that I haven't donated. Doesn't show my card number or anything. I have tried several times to update the info and it says it takes 24-36 hours to "merge" the info but still nothing.
Crashes to white screen 1/5
This app used to be awesome but now it crashes to white screen upon opening. I am on the latest iOS version on iPhone 7+. It is impossible to go past the white screen and therefore it is impossible to use this app.
Delete the app then reinstall 4/5
By Concave scream
If you're getting the "maintenance" error message for half a second then a white screen, delete the app from your phone and reinstall it. I just did this and it works like a charm now. I'm also going to jump on the "rapid pass needs to be compatible with the app" bandwagon.
Great app as a newby to donating! 4/5
Love all of the interaction/updates to the donations I have provided. The capability to complete your screenings prior to the appointments via the app would be beneficial. I always love badges...The more the merrier!!
Weak and old design but accurate information 3/5
By OC Dad
The style and format is about a decade old and it does no take advantage of finger print sign in.
App is very fragile 1/5
Same issue as many others. The app only works about 10% of the time. The rest of the time it says it is having a problem and then goes to a white screen. When it actually works I love it.
App fails to load most of the time. Gives the error message screen on iOS 1/5
App rarely opens on iPhone anymore
Update: I had to delete it from my phone and reload it. It seems to be working now.
User friendly 5/5
Great way to see where blood donation sites are available. Has all of your pertinent blood donation Information available at your fingertips. Quick way to remember your blood type .
White screen 1/5
Apple IPhone 5C. I open the app, it says there is a problem and then the screen goes white. No access whatsoever.
Current version doesn't work at all. I've gotten the "sorry, but we're doing scheduled maintenance" message for about two months now. The app is great when it's working.
Does not work 1/5
Will not open. I just get a white screen. Was really excited about this apps potential for tracking my donations but seems I am back to good old fashioned planner.
Refuses to include my history 1/5
The app will not include my ID number even though I have submitted the information four times at weekly intervals. I wrote the Red Cross a week ago and have yet to get a response.
Good app 5/5
By Logos Grandma
I like this app. It's much more convenient than remembering a donor card. I'd like to see Rapid Pass added so everything is all together when you go to donate blood.
Does not work for me, cannot enter ID, tries to go to a web site and never gets there. Does not give me confidence.
Next thing that it needs is the addition of Rapid Pass.
Would be even better if it said what day of the week the blood drive was along side the date. Great beyond that. I use this app to make every appointment and it's cool to see the journey. I recommend it to anybody that donates regularly!
Just because you schedule an appointment 1/5
Doesn't mean they'll honor it. If you schedule later in the afternoon, you run the risk of them "running out of supplies". Likely more of a staff issue, but the app needs to have better communication.
So far so good except.... 4/5
The informational drop downs on the screens outlining impact on iron in the body don't work. The drop downs on the 'iron rich foods' page don't work either. Other than the problem viewing that information, which is relevant to me, I like the app!
Love Red Cross 4/5
I love that it shows the last 15 years of donations! I would love to do rapid pass on the app so I don't need to print it on a computer at home.
Need Rapid pass in App 4/5
Please add rapid pass in app, and also some new badges would be fun to help with even more motivation. Some ideas- different seasonal badges, holiday weekend badge, birthday month badge, maybe there could be a part of the app where we write notes about each donation (for our own use) for example- "ate 30minutes before donation and I felt great after", "felt better after drinking juice" etc. and reminders about each donation to improve future donations.
This app is motivational for me because I can keep track of my donations and remember to be proud of what I have done to help!
Excellent app! 5/5
This is an excellent app very accessible and on top of that I can actually get appointment reminders as well as share appointments and get directions to the donation place.
Latest upgrade not working 1/5
I love this app when it is working correctly. So easy to track when it's time to give again, plus you can see your giving history. Unfortunately, I have been unable to get anything but a blip that says "We're having problems" and then the app goes white and nothing more happens. Hope it gets fixed soon.
Great app! Easy to use! 5/5
By Talking shlong
It's awesome to see the blood go on it's "journey". The process of donating is cool enough but to add a tech angle was such a great idea! 5 stars from this donor!