I have called boss customer care for an issue,
They said they will resolve it,
It is when you are calling an international number the app says, " please confirm your place is called from the app, if you still need assistance please contact customer service. Now I don't know when will they respond to me. I need to call my friends oversees I think I should others services if they don't take this serious.
Dials wrong number 1/5
I used to like this app but now it's not that great. when I try to dial a number, now it says "this number needs permission to call" and it dials a completely random number to Denver, CO, out side of the app, And it eats up my minutes in the app. Horrible.
WASTE OF MONEY! SCAM! SCAM! SCAM!SCAM!! 1/5
IT CLOSES BY ITSELF AND CONNECT ISN'T GOOD ANYMORE. THE APP IS CRASHING I HAVE LOST MONEY ON THIS THING PLEASE FIX ASAP OR REFUND ME MY MONEY!!I USED THE PROMOTION WITH $10 AND HAD AROUND $16 ALL TOGETHER AND MADE ONE CALL WHICH COST $4 AND NOW I ONLY HAVE 4.42 WHICH IS IMPOSSIBLE I WANT MY MONEY! I WANT A REFUND OR I WILL REPORT YOU AS A SCAM WITH THE BANK!
Update: called customer service but no one picks up waited and waited and waited and called many times but no one ever answer this is a SCAM!!!!!!
Charges without connection 1/5
Every time I try to call , it charges me $0.20 without connection. I tried 15 times different numbers & changed $3 without any connection.
No customer service person to talk..just robot ...No help.
I emailed & called, no reply.
So don't waste your money...buy other better Apps that have good customer service & reply right away.
after my review , customer service replied bellow to contact them ..I emailed twice with the details & no reply so far.(almost a week)
This is by far the worst customer service I have ever encountered ....run away from this unknown company....they don't reply for emails....
By G Busta
I've had this app for a couple years and it used to work great. Now it's junk. Always a bad connection
Es buena 5/5
Please, update your app.
YOUR APP IS SO SLOW 1/5
it's so slow and the response is so late! and the worst is that it connects me to random numbers! i call my boyfriend using this app and the connection is actually good once the call is answered but sometimes it connects me to a random person and they say hello i don't even know who they are! it's such a waste of credit! and sometimes it's just silent, it doesn't ring it doesn't say it's busy it doesn't disconnect, and when you manually disconnect it the next thing you know is that all your credit is gone! what should we do about this? it's very unfair. what about the money i spent that was wasted?? you're not doing anything about it?
NEVER EVER AGAIN !! 1/5
They just steal my money!!
I had use this app to reload my son's prepay plan on his phone around 10 times but the last time he never got the plan so I thought I did something wrong so I reloaded again and the same thing, he didn't get the plan so I called the costumer service and all the info that I gave when I made the reloads it was right so they said I have to wait 24 hours something that never happened before, after 24 hours and no plan I called again and they said I have to wait 48 hours and then nothing so I called AGAIN and they just said one thing and other over and over again. From now on Xoom.com !!
Use my data not WiFi 3/5
I don't like that I MOST uses WiFi, even if I go in the setting and disable WiFi I want to used my data and is still asking me for WiFi. Allow me to used data if I want to this is the same issue with the Android app.
Not very good 1/5
This app charges even if you do not speak to anyone.
Great app for calling and messaging friends/family all around the world. You add to that the fact that it allows you to send airtime, send money, recharge or reload balance in more than one way...I call this awesomeness!
Don't use 1/5
By Martelli A
Please be aware, this is an automated taking machine. I am unable to speak with someone when needed, the so-called automated system is only there to denied the credit, it takes money when calls not connected and when you call back it would not give the credit, I do not plan to use them any longer. There are other better services out there
Doesn't work properly 1/5
I've been using the app for a while before used to work good but now it's impossible to call, I have to try several times just to get one call doesn't even ring or anything, I'll look forward for other options.
App update 2/5
This app is great
But in the past week I can't make a call only when I use wifi only I think it needs a update
Ya no sirve mas. 1/5
Cualquier numero que se marque suena ocupado.
Great service! 5/5
Love the service, easy to use.
Nice app 5/5
By BR Boss Fan
Great voice quality, easy2use, good rates
Awesome app! 5/5
I love it!!! It's free to call China!
Muy buena la recomiendo
Couldn't confirm my Num 1/5
Very bad app wasted my time
Great app! 5/5
I use it to cal Cuba all the time. Always a clear connection and great rates. Good job!
Love it 5/5
Great prices and quality for keeping in touch with family and friends overseas. I also use it when traveling via wifi. No roaming charges!!
Easy, quick and reliable 5/5
Plus free call to try it
Non working Number Issue 1/5
This app is literally the worst. I've tried making calls but I keep getting a message that says the number is a non working number. But the person I'm trying to reach has called me plenty of times through a regular phone call without the app, so I know I'm dialing the correct one. 😠
Connection bad 1/5
By Don't used this service
I don't like that boos revolution.
Bad... need few of upgrades... 1/5
Everything time that I want to use, ask me for a security pin that they send via Tex.... the bad part is that I never get that stupid Tex...😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😠😡💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
Extremely poor app and customer service 5/5
Is was good app until a few weeks ago.
I bought one hundred dollar worth of boss credit when they offered 25% bonus. My credit $100 disappeared without making any calls in a few days.
Then I couldn't even make calls with remaining balance.
When I called customer service 2 days ago I was told that my account was suspended and will be fixed within 24 hours.
I called again today and found out my account was still suspended and will be released in 24 hours.
I think they're using bait and switch (offering promotion) and trying to rip off our money.
I would've rated zero star if I have a choice.
This is the update of above mentioned problems encountered recently.
The problems have been solved as of last night so I am upgrading their service to excellent from poor.
Fix the issues 1/5
I used this app for a few years and all of a sudden I can not re-charge my account. There have been several failed attempts at re-entering the same information on my card. Nothing has changed on my end! I have deleted and re-installed several times. It is a pity because this was the best way for me to stay in touch with loved ones abroad.
Not good 1/5
Every time I call a number and no one pick up they still charge me.
It's a good app 5/5
I don't know why everyone hates on this app because when I got it it worked perfectly fine and it served it's purpose. Good app👍.
What the hell 1/5
Why is the app telling me that I need a second app just just to top up someone's phone
This card take minutes from customers!
By Kimberly Stephanie
Y'all haven't put 10$ on my account
By Maame Brina
Very poor...I hate when am supposed to ask for a code before calling my husband...very annoying
By Julio dos Santos
There's a notification that I can't find where to check it. Looked everywhere. Also isn't working properly.
Not working 1/5
This app is not working at all. It's saying that I need to check my internet. The internet is working but I cannot make any calls. This app has crashed.
Bad experience 1/5
By Greeted bling
Well I do a promotion bought 20$ they added 5$ to it but I only made 2 or 3 phone calls now I got 20 cent left but b4 this issue I never had a major issue with BR
Not working 1/5
By Anokye Kofi
The app has frozen. I use iPhone 6S plus. My wife uses iPhone 5C and is able to use the app without issues. Maybe you need to find out which phones the app isn't working in order to provide a better update to fix the issue. I am now using both Rebtel and wephone, but I wish to use boss rev app. DO SOMETHING ABOUT IT NOW. IT IS FRUSTRATING
La app no responde
Poor very poor 1/5
Very difficult to access app , hanging a lot !!!
Very good ! 5/5
I love it !
This is a scam !!! 1/5
By Ironman (Peter)
This is not even a real company, this is only a platform in the us that does not offer any reliability to their customers. I was one that had to learned it the hard way!!!!!
Not working anymore 1/5
Since after the new update it stops working.
S*it Russian app 1/5
BullS*hit dont download
Esta fallando 1/5
Desde que actualize ala ultima version ya no me funciona la app no salen las llamadas pueden revisar que sucede gracias
Rating boss revolution 3/5
Overall boss revolution is great except that the price was increased suddenly and had remained that way since then. Hence getting 3* rating.
Definitely need less interruptions while on calls. 3/5
Definitely can use overall improvement. Wi-fi connectivity is poor when abroad in Nigeria. I prefer seeing the name and number I am calling and not your logo blocking entire screen. So far you are better than most competitors but BONACO is getting ahead right now. Please reduce your price for more usage
Good app 4/5
Good app I like it so far