Useless scanner app on iPad 1/5
Only scans as individual pages - ALL with the same file name which cannot be edited and which you CANNOT save as the all have the same name. The “Keep Both” option does nothing. Useless.
messes up the files that you scan in 1/5
By Dinah Ann
When you scan in a file it writes “from brother iprint&scan” on the pdf file. I do not want this when I print out the file and I can not figure out how to erase this.
Stopped working 3/5
My Iphone 6 Plus stopped giving me a print option. I used to choose print and then choose my brother wifi printer. Now, I have to print directly from the app, which means I can’t easily print anything anymore. Probably Apple, not this app?
Update buggy 2/5
With the latest upgrade Nov. 9, 2017 the app doesn’t pull all my iPad pics up for printing. When I click on a pic I can find, it just sits trying to load it. All my settings allow this app to use my pics but they aren’t being pulled over. Very frustrating.
Lame. No machine status as features show. Doesn’t offer Print in browsers. Seems backwards. 1/5
Have a Brother network color laser printer. The AppStore features show a Machine Status button. Nothing there in the app... Very awkward to print from a browser. The intuitive way would be to select options in the browser. Then there would be a Brother print button. Not there. Lame...If try to use the iOS Print get no Air printers. So have to copy the URL. Then goto the Brother app click Print then paste URL... May not work since URL doesn’t have session data necessarily if trying to print like a confirmation page in a website that are logged into. So worthless and difficult to use just deleted the app.
Amazing Printer and App 5/5
By Nasir Manzoor
I quite frequently use my Brother Laser printer and the app. The best part I like is how I can remotely print documents on my Wi-Fi using this app on my brother printer great job team.
No longer accesses my photos on my iPad 1/5
The app no longer accesses my photos on my iPad. Downloaded the up date, checked settings, with no luck.
I installed on a network and it works 4/5
I wanted to do this for years and I decided to try to set it up and to my amazement it worked flawlessly.
I’d like to see more quality out of pictures if at all possible.
Why do you hate me? 1/5
This machine has made the last year of my life so difficult. I always assumed it was me but after happening across the reviews when updating, I feel angry.
If I could have back the time and yes even the money, Twice switching internet providers to try to fix an issue that customer support made me feel was on the ISP’s end, well I’d have a couple hundred dollars in my pocket. If I could have back the ink and paper wasted each time I have re-entered my WiFi settings, I would need no paper or ink for the next 6 months easily.
Ugh no good with IPhone 1/5
Never recognized my phone with app. Terrible
Brother printer 1/5
About a year and many tears ago i purchased this printer. I installed the app and controlled it from my phone mainly ! But in the last four months the printer doesn't recognize any commands from the app, or it cant find the printer and i have to manually re enter my wi fi password every single print job which is really time consuming, then it shoots out blank pages until only one sheet of paper is left in the printer that it choses to use to finally start printing on and it completely jams and by the time i un jam it, the machine has once again lost connection with my wifi and i have to manually re enter my password ! And usually by this time i am now late for work AND i don't have the copies i need for work making it necessary for me to stop and pay to print them and now I'm even later for work then ever ! Totally frustrating ! Since I'm missing work hours its taking me longer to save up to buy another expensive printer, definitely NOT a Brother !
Cloud Documents Issues 2/5
It never has the most updated version of my Google Documents that I want to print, and I don't know what else I can do. It's very difficult having to go to another app to print instead of connecting with the print feature on my device.
No FAX capability! 2/5
By Tom McElvy
The Brother app works great fir printing and scanning, but there does not seem to be any ability to send FAXes from iOS devices. Thus is a huge oversight. Many people are trying to make their offices mobile, doing away with desktops. Thus feature is still very relevant despite the proliferation of email.
Because if this lack of support, I can only give 2 stars. However, if it is added, I can see it going to 5-stars pretty fast!
You can do better 1/5
By Oh brother.
Save yourself hours of frustration and buy a Bluetooth printer that actually works. I have to shut down the printer and restart it every time I want to print from my phone, and it only works about 25% of the time after that. I've spent more time trying to connect to this printer than it would take to drive across town to the print shop.
No legal sized scanning! 1/5
By Kason Wallace
A few days ago the app updated and you can no longer scan legal sized documents from the app! What an inconvenience for small business owners!
I can’t wait til my printer breaks so I can buy from a company that actually listens to their customers. I’ve asked several times for more paper size options and other options in general only for each new update to limit me even more. I find it super cool that I can’t print a 4x6 photo with my iPhone 7plus, but could with my now deceased iPad. This app needs a major overhaul before I consider getting another brother.
OK with iOS 11.03 4/5
I use the app with my iPhone 5S and the print and scan functions work with my all-in-one DCP-L2540DW. The scan function is limited without many user controls, however.
Now useless app with IOS 11! 1/5
Does not work with MFC 9970CDW!
What happened??! 1/5
When i press the share button for a picture or document i want to print, the app doesn't show up anymore as an option. It use to. Also when i access my photos from the app it only shows the most recent 9 photos when i have over a 1000. Please fix this app.
Doesn't print half the time. 1/5
Prints when it feels like it.
iOS 11 this app doesn’t work 1/5
This use to work great but now after iOS 11 it no longer works.
Good success with app 4/5
I have had good success so far using the app to print from my iPhone. One suggestion for the developers, the status progress line while you’re printing is very thin and difficult to see. If it could be a bit wider, that would be very helpful.
Great App 5/5
Does what it’s supposed to do :)
Slower than a sleepy sloth 1/5
Printing with this app is like waiting for the sloths at the DMV in Zootopia. Prints one page every five minutes. Fail.
Thank you 5/5
Rarely write reviews but I had to give Brother props for making my old MFC-7840W compatible with my iPhone!!!!
Installed on my phone, exported my doc to the app then clicked on print. That simple. Mission accomplished. Done Son.
Long story, but my laptop is dead and I urgently needed to print, sign, scan and email a document. I happened to have an old Brother printer with wireless capability. I plugged it in directly to my router, and this app found it immediately and I was quickly able to figure out how to save the document to the cloud and print it through the app, sign it, scan it and email it all through the app. The app completely controls the printer. So cool.
Works intermittently 1/5
Nicely built printer but so far as printing wirelessly it has problems. Impressed with the printer but not the developer who programmed the wireless part and / or this app.
Scan Errors 1/5
I have to scan documents 5-7 times before the app will work. First it tells me "disk full", then it tells me "scan error e003", but I can't find any information about how to clear the disk or what that error code means. Eventually the scan will come through, but never on the first try. I've only had the machine for 1 week I can't imagine that the memory is full already.
So much easier than whipping out the computer. I use this probably once a month with my home brother. Consistent results every time when printing and scanning. Simple and convenient- Great app.
Needs OneDrive for Business support 2/5
By Skydiver Bob 1701 1980
The OneDrive app has supported both personal and business accounts in a single app for almost a year now. Why doesn't this app?
Will you ever connect? 1/5
Have uninstalled and reinstalled this app at least 6 times in two days with the app "occasionally" connecting with the printer. So disappointed.
Works great 5/5
I use my phone to print and scan documents with this app. It also shows how much Ink there is for each color. Folow the instructions carefully to get it to work right ( it took some troubleshooting before I got it working). It's a great feature for the printer!
By New Yooser
After an hour of trying I still can't get my new Brother laser printer to work with this app. Deleting it now.
Brother app works perfectly 5/5
I was dissatisfied that my new printer would not work with my iPhone.
Turns out, with this app, it does and so much more.
Might require turning off printer and phone after downloading the app on to your phone. One of my 3 iPhones (the 5s) need a shut off/on to find the printer.
Very easy to use.
Has always worked for me. 5/5
I've had this app for a year or two now and I have to say that it has worked very well. It has a number of nice features - I haven't used all of them but they are there for the user's benefit.
Very Satisfied 5/5
Works great with iPhone 5 and Brother MFC-J475DW all-in-one.
Remote scan to pdf to email,
Bought an extra '475' for a family member so I can provide IT support over the phone with same app & printer.
Saved me! 5/5
My PC has been broken for months and I was afraid I'd never be able to scan from my home printer again. Until I had the bright idea to look for an app. Even my 3 year old wireless model worked perfectly! I scanned a 19 page document, converted it to a PDF, and emailed it along with saving it to my phone. No more having to scan sensitive personal info at work! I'm so happy. I can't vouch for the power of the app besides simple set up and pushing the "scan" button then following on screen directions, but I'm thrilled with it.
Works great 5/5
I am full timing Rving so i use my phone and iPad to access the internet. This app works perfect and easy with my brother printer, no problems.
Printing from apps on my iPad from my brother laser printer 1/5
By Little lady 10/31/74
I don't like this app, my printer connection to app is perfect if I only want to print pictures or directly from the web but if I want to go from an app such as iBooks or even word perfect I can't. The app can't be found on my printer app to print. That is what I mostly print from so for me this app is useless!
Very helpful app! 5/5
This app is much improved and has been very helpful for printing and scanning wirelessly with my apple products.
Scan not working 1/5
I can print but whenever i try to scan it tells me I can't connect and that i need to tirn off privacy mode on router but i never had it on...
To print or not to print, that is the question! 1/5
Two days ago i had to reinstall printer & software with all its updates. I have an MFC9340CW that this app no longer can find & I now have to put the printer in manually. OK, but 2 days ago I had the settings option so could print in duplex, 1 hour ago I had the settings option to print in duplex (this is a duplex printer & all settings in machine & its properties are set to utilize duplex), BUT NOW the settings lost the option for duplex & keeps spitting out single pages. Its bad enough that I cannot find the fix to use my Apple AirPrint which also disappeared 8 or so months ago, now I cannot get your app to function as it had been. This is the 4th Brother printer & I was happy with them. This is the LAST BROTHER PRINTER unless it gets a lot better fast!
No free pizza... but EVERYTHING else we need! 5/5
I have a black/white Brother LASER printer (HL-2280DW), which is not an airplay printer. That meant I couldn't print from any of my IOS devices, of which I have many; a hassle to be sure.
This app not only solves that problem, but it does so in an intuitive, ridiculously simple way.
The app recognizes the printer (provided both devices share a network), sets up the connection automatically, and you're ready to remotely scan and print from any IOS devices with the app.
I simply cannot say enough good things about how much more efficient this has made my printing and scanning, which I do on an almost daily basis. Not having to switch to a MacBook or iMac to print/scan is absolutely marvelous.
As an added bonus, the app can EASILY be linked to numerous cloud services like iCloud, Dropbox, Evernote, and more. That means you can import/export your scans or retrieve items for printing directly from those cloud-based storage interfaces of images, PDFs, etc...
Lastly, I absolutely love the built-in option to print directly from the in-Safari menu that appears when you select the "arrow pointing up from the rectangle" icon on web pages or content (e.g. PDF files). This allows for immediate printing from the web content without having to switch the content within apps.
You simply must have this app if you have a Brother printer and IOS-run devices. It's free. It's easy. It saves tremendous amounts of time. Honestly, I'm not sure what else you could ask of the app (free pizza?)
If 6 or more stars were an option, I'd give them. Ignore the petty 1-star reviews and try the FREE app. You have NOTHING to lose and a new "best friend app" to gain.
Bravo Brother: I'm a lifetime customer!
- Dallas, TX
Please fix! 1/5
The new update is terrible. My printer refuses to acknowledge that my iPhone and it are on the same network and will not connect to Cloud Print.
Always prints darker than actual photo or files 4/5
By ZKA in Omaha, NE
Noticed using this app over the last year that it works but always prints files and photos much darker than the actual original with no options to edit output.
After "bug fix, cannot print" 1/5
After the bug fix, a message appeared telling me to disable something -- but do not understand what it is or where it is. Bottom line, cannot print.
Works fine, but no option to increase text size! 4/5
By done with Apple
Works quite well. I use it mainly for copying long items of text to the clipboard part of this app. Items such as instructions of how to do something--typically things with a long series of steps. Such as increasing the time an iPhone rings before sending the call to voicemail. For that, there are 6
Steps, several different numbers and symbols (*, #)to press in a specific sequence and it's much easier to print out those kinds of instructions rather than trying to short-term memorize the sequences.
But the printout from the clipboard in this app is about 6 or 7 pitch and not readable for those over 40 without a magnifying glass or jeweler's loupe.
Pleas give us an option to increase text size!
Can't figure out 2/5
My printer is on Ethernet. Seems like it has to be wifi?
Horrible printing quality on MFC-490CW 1/5
The app does not allow setting up printing quality and the default printing quality is horrible. Tried to print basic web page with text and an image from app's built in web browser and using the clipboard printing feature - both resulted in in horrible quality. Therefore my printer remains inaccessible from our home Apple iPads and iPhones. Will have to continue using Windows for printing even basic documents.
Doesn't work 1/5
Won't connect to wifi (no idea why)-- won't allow me to set up manually. Useless.