Cafe Rio

Cafe Rio

  • Category: Food & Drink
  • Release Date:
  • Current Version: 1.3
  • Adult Rating: 4+
  • Developer: Punchh Inc.
  • Compatibility: Android
344 Ratings
$ 0

Cafe Rio App

Well done Amigo, you found us! Welcome to the new age of Cafe Rio Loyalty. Downloading our app will ensure you no longer have to hunt for those pesky stamp cards, everything is at your fingertips. Earn free meals, special offers, and the bragging rights that go along with being a Cafe Rio cool kid! In addition to earning points for free meals, Cafe Rio Rewards app gives you fast and easy access to our menu, location information, special offers, and so much more. The National App roll out is currently under way. All restaurants will be participating by the end of summer. Look for the Cafe Rio app in a restaurant near you soon. Member Benefits: • 1 point for every $1 you spend. Reach 100 points and unlock $10 toward a free meal • Refer a friend and receive 20 points…BOOM! • Access to VIP only rewards, special restaurant nights, free food, and bragging rights • So many more perks, we can’t possibly list them all! App Features: • Rewards: Sign up for our rewards program and get free stuff! Track your rewards and see how close you are to getting your “Free Meal” • One click reviews • Get Social: Link your Facebook or Twitter account. Refer a friend, share your experiences and check-in at any Cafe Rio for added bonuses. • Location Finder: Easily find Cafe Rio Mexican Grills locations with turn-by-turn directions or call us with “one touch” dialing. • Menu: Check out our entire menu complete with pictures and product information. You can even order your favorite meals right from your app, and they’ll be ready when you are. Mark items as “favorites” for easy one click ordering. • Exclusive Offers: Enjoy special offers only available through our mobile app and share them with your friends through Facebook, and Twitter, and earn even more rewards.


Cafe Rio app screenshots

Cafe Rio app reviews

  • Service 1/5

    By amynagra
    Very bad customer Service Tracy was so rude with guest and employees
  • awful 1/5

    By starseedjenny
    unacceptable. placing a large family order, navigated away from the payment page for less than ten seconds (to reference a debit number saved in my phone), came back to finish placing the order and the whole thing was entirely reset. deleted the app immediately
  • What a waste of time 1/5

    By Annoyedx1000
    I tried placing an order through the app. When I went to my email to obtain the rewards code and went back to the app it deleted my order. The next time it told me the code was not valid and I went to double check the code and it deleted my order again. By the 4th try it was 30 minutes later for me to pickup my order. COMPLETE WASTE OF TIME. Update this so reward code works, keep the checkout open longer than 10 seconds and how about adding a regular order so you can just come back and order what you have previously. Other restaurants figured this simple formula out.
  • Push notifications for dumb reasons 1/5

    By This freakin guy!
    Good food, crap app. They always push notifications for the weirdest dumbest things so I deleted the app and go to Costa vida instead. The food is better there anyway.
  • Waste of time 1/5

    By Anon467348
    The app is no different than ordering through the website. Horrible experience. Constantly crashes.
  • So slow 1/5

    By crtnyduong
    this app is so slow, they try to implement all these features but the basic food ordering section is faulty by itself. They need to reformat it so badly
  • Wrong again! 1/5

    By 1001000001
    Called in my order- when I went to pick them up the Salads were made wrong. We asked for certain Toppings be left off. They made it with everything on it,when I told them that they were wrong she took them to the back counter and right in front of me she scooped off the stuff with tongs that we didn’t want on it and threw it in the garbage, she then took what was left of salads back to the counter and put new lettuce and chips on top and boxed them up again and gave them to me. When I got home to eat them there was still stuff that we had not ordered left on the salads. We are very disappointed! The last three times we’ve had problems with her order. I was so surprise tonight because they actually answer the phone because I haven’t been able to place a phone order in three months. So sad because this was one of our most favorite places to eat. But it will be a while before we go back now, just too many problems.
  • Great app! 5/5

    By Kbud0511
    Always been easy to use and ready at anytime I need it. Also, the perks are great as well!
  • Terrible Online Ordering 1/5

    By Azpurpledaisy
    This app is the worst! It clears your cart for online ordering anytime you switch apps within your phone, or look at a different area within the app. I had to start my online order over again five times. So annoying. All of this occurred while I was signed into the app with my account. And inexplicably, the app also makes you create a whole new account for online ordering. It can’t be the same account as your Rewards account.
  • Snowy Christmas shopping 5/5

    By coldntired
    It's great to end your shopping with delicious food
  • Veterans 3/5

    By George201
    We were told that the Orem cafe rio no longer values veterans and no longer gives veterans discounts.
  • I love cafe rio 5/5

    By Thanbd739hsh#*~
    Always great food. App is awesome.
  • App is disappointing! 1/5

    By Filbert1234
    This app does not allow you to multi-task and is disappointing! This week, I was attempting to place an order for four using the app. While using the app, and had already entered two parts of my order, I get a text. I check the text and return to the app to find I am at the start screen of the app and my order save d to cart is gone! Start again, get a text, which was my daughter’s order, and it erases again. Finally, all four orders in. I go to check out, but my password doesn’t work. Click on forgot password, I automatically leave the app to fill in the forgot password form, and sure enough, I come back to the start page of the app... my ENTIRE ORDER is lost. Decide to try once more, this time as a guest, and it worked. This was incredibly inconvenient and annoying. This app has to be fixed. I was also disappointed in my customer service at the store when I brought this up. No help whatsoever! Until the app is fixed, and i can get reassurance that the service is better, Cafe Rio has lost my business! Too bad too, because the food is excellent!
  • Points You Earn Expire 1/5

    By 123luckydog123
    I used to really like the idea of this app. I recently earned $10 from this app and assumed that it wouldn’t expire since I earned it. Warning: it expires. What a greedy selfish company.
  • Decent 2/5

    By j1h2
    Please add the ability to delete or hide gift cards. Also, please stop asking me to enable in store notifications every time I open the app!
  • Useless 1/5

    By CJPenn
    Doesn’t work
  • Mmmmmm yummy 5/5

    By coyotewes
    Get in my belly!!!
  • Great 5/5

    By Mrsslick
    The app works great and I love knowing about promotions and getting extra points!
  • App confusing 2/5

    By Blahblahpenfifteen
    Unclear if I'm earning points. If I redeem a coupon do I get points? Doesn't say. Cashier doesn't know what I'm taking about either when I ask.
  • Tasty 5/5

    By ArtIndigo
    Works well for me. Really like the ease of using this app to earn rewards and redeem them for great food 🤗
  • #1 favorite place to eat!! 5/5

    By Abbimommy
    We love the fast quality food and always a clean dining experience. RIO ROCKS!!
  • Good Start 3/5

    By Mark May
    I love being able to order on my phone then pick it up. However this app does not make ordering easy. The format is poor and does not allow for specific instructions. The other issue is regarding the double login. Overall the app is worth it. I would order through it more If I could put “light rice and beans.” Cafe Rio should look at the Starbucks app, it’s perfect.
  • Love the food hate most of the app 1/5

    By FoxUSA
    Very impressed with the food quality. But the app..... For starters the app doesn’t recognize your account when ordering food. It doesn’t remember orders or saved unfinished orders if you have to get out of the app. Then when you’ve finally finished and go to pay or send the order it asked for your name and info... hello I’m on a password protected app!!! You should know me! It doesn’t recognize daily specials like taco Tuesday for ordering tacos unless you go into a specific daily special place. It should also alert you when your order is ready because often times they prepare the online order 10 minutes early and then you’re left with soggy tacos. I suffer through the app hoping it will get better while keeping track of points for the occasional deal or reward... I’m still waiting for it to be better.
  • Mediocre 2/5

    By Vfef
    I like enjoy Cafe Rio, but the app is glitchy at best. It's useful for rewards and the rare coupon. However, the earliest you can order ahead is 45 min and any time I have ordered ahead they never receive the order to the line. It's always there but never printed out, and then it takes any convenience out of ordering ahead.
  • Works fine for my needs 5/5

    By Toolman61
    Works fine for my needs
  • App is pretty basic 4/5

    By DVMK2006
    Not much for bells and whistles but it gets the job done
  • Free food 5/5

    By Alim6494
    Love earning points!
  • Easy to Use 4/5

    By ASYoungblood
    This app is easy to use and I love the freebies and notifications
  • Terrible order experience 1/5

    By Scott Wiersdorf
    This app is fine for tracking rewards—it’s great if that’s all you use it for. But for ordering, at least in my area, it’s way faster to just call in. The app crashes, spins, or takes *minutes* to load and then loses the order as often as not.
  • Good app, good food 5/5

    By Derek Englis
    Good app, good food
  • Love the Rio 5/5

    By Engelken
    The Cafe Rio App helps us to keep track of our free meals at The Rio. We used to have get the little card stamped, and it was kind of a pain. Now, we just scan our receipt. Easy. And the House Dressing just keeps flowing like a river....
  • Do not use for ordering 1/5

    By growl-1073
    Such a useless app. Only thing it's good for is tracking points. Doing any ordering on here is a nightmare. It is constantly timing out, the order rarely goes through to completion and even when it does "confirm" it doesn't really go through. Seriously the worst. Logs you in and out randomly.
  • Online ordering is a joke 1/5

    By N8RS
    Their food is delicious but the app is horrible. If you leave the app in any way, if your screen turns off or you switch apps for even half a second the app will reset your order and you have to start over. Also, the app is slow, poorly organized and not intuitive. Cafe Rio must be paying their programmers with burritos AND asking them to meet ridiculous deadlines. Uninstalling now.
  • Good app good food 5/5

    By Chantellz
    They cook great food at this place and their rewards program even sweetens the deal even more!
  • Not sure why this app exists. 2/5

    By Renrut Yelsoo
    I'm not sure what the point of an order-ahead app is if it takes longer to get food by ordering ahead than waiting in line. It's been thirty minutes and I'm still waiting. Been watching people go through the ordering line the whole time.
  • Cafe Rio 4/5

    By Momwhothinks
    Great Food
  • Pretty Much the Only Restaurant I Eat At 5/5

    By Sethymp
    My husband has several food sensitivities that make him unable to eat out, so whenever I have a chance to go to a restaurant I always choose Cafe Rio. Why? Because they're the best.
  • Awesome food! 5/5

    By Read n weep
    I have never had a bad food experience at Cafe Rio!
  • Love Cafe Rio, hate the app 1/5

    By Hannahbanana18:)00
    Always had lots of problems with it from day one, including my account suddenly "not being recognized" and losing all of my points. I've also had issues with the gift card portion as well. They should also offer a way to see if your order actually went through or not? Bottom line: Love Cafe Rio but their app still has a long way to go.
  • Easy to use 5/5

    By Spotsonme
    The app is easy to use, and I like that you get app exclusive deals and specials.
  • Excellent! 5/5

    By BeeBeeEss
    I've never had any trouble with it. Very intuitive!
  • UI Needs Work & Order Confirmation Means Nothing 2/5

    By Alinha89
    Overall okay app, just needs a better UI, all the options make it confusing, plus there's no way to edit an order (just delete and start over). Today was my first use and I can't recommend it. Why? I ordered for 9/11/17 at 6PM at my local restaurant, got an order confirmation. Arrived precisely at 6PM to pickup the order. No order was found. Didn't work, had to stand in line to order. Please fix this app!
  • Good App, a Few Disappointing Functions 4/5

    By Raggazadilotta
    Love that this app exists and I can quickly create orders and track my rewards. Don't love that it makes you restart your order (right down to the location you want to order at) if you haven't touched it in 30 seconds.
  • Love it 5/5

    By Koda303
    Easy to use, get lots of deals!
  • Always good! 5/5

    By Maluchiec
    Always good!
  • Keeps losing my order, have to enter it several times 1/5

    By Dale Richards
    This app has some cool features, but it could use some more robust testing and refinement. Anytime you deviate from it's "happy path," the app refreshes and clears your cart, so you have to enter your order multiple times. Very frustrating.
  • The best 5/5

    By The Boris
    My favorite place to eat. Thx and never change
  • I could live on Cafe Rio! 5/5

    By Zedlavj
    This is by far my favorite restaurant. The food is so good! They are always super busy, which can be frustrating but the food is worth the wait!
  • Always works 5/5

    By TGC76
    The app works every time! Thanks
  • Needs tweaking 3/5

    By Needs tweaking
    Works great for keeping track of points. I'm confused why it asks to "save order as favorite" when I can't find where to access my "favorites" next time I order. We come here a lot and it would be nice to be able to select a favorite order so I don't have to put it in each time.

Cafe Rio app comments


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