Cafe Rio

Cafe Rio

  • Category: Food & Drink
  • Release Date:
  • Current Version: 1.3
  • Adult Rating: 4+
  • Developer: Punchh Inc.
  • Compatibility: Android
3.5
3.5
307 Ratings
$ 0

Cafe Rio App

Well done Amigo, you found us! Welcome to the new age of Cafe Rio Loyalty. Downloading our app will ensure you no longer have to hunt for those pesky stamp cards, everything is at your fingertips. Earn free meals, special offers, and the bragging rights that go along with being a Cafe Rio cool kid! In addition to earning points for free meals, Cafe Rio Rewards app gives you fast and easy access to our menu, location information, special offers, and so much more. The National App roll out is currently under way. All restaurants will be participating by the end of summer. Look for the Cafe Rio app in a restaurant near you soon. Member Benefits: • 1 point for every $1 you spend. Reach 100 points and unlock $10 toward a free meal • Refer a friend and receive 20 points…BOOM! • Access to VIP only rewards, special restaurant nights, free food, and bragging rights • So many more perks, we can’t possibly list them all! App Features: • Rewards: Sign up for our rewards program and get free stuff! Track your rewards and see how close you are to getting your “Free Meal” • One click reviews • Get Social: Link your Facebook or Twitter account. Refer a friend, share your experiences and check-in at any Cafe Rio for added bonuses. • Location Finder: Easily find Cafe Rio Mexican Grills locations with turn-by-turn directions or call us with “one touch” dialing. • Menu: Check out our entire menu complete with pictures and product information. You can even order your favorite meals right from your app, and they’ll be ready when you are. Mark items as “favorites” for easy one click ordering. • Exclusive Offers: Enjoy special offers only available through our mobile app and share them with your friends through Facebook, and Twitter, and earn even more rewards.

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Cafe Rio app screenshots

Cafe Rio app reviews

  • Mmmmmm yummy 5/5

    By coyotewes
    Get in my belly!!!
  • Great 5/5

    By Mrsslick
    The app works great and I love knowing about promotions and getting extra points!
  • App confusing 2/5

    By Blahblahpenfifteen
    Unclear if I'm earning points. If I redeem a coupon do I get points? Doesn't say. Cashier doesn't know what I'm taking about either when I ask.
  • Tasty 5/5

    By ArtIndigo
    Works well for me. Really like the ease of using this app to earn rewards and redeem them for great food 🤗
  • #1 favorite place to eat!! 5/5

    By Abbimommy
    We love the fast quality food and always a clean dining experience. RIO ROCKS!!
  • Good Start 3/5

    By Mark May
    I love being able to order on my phone then pick it up. However this app does not make ordering easy. The format is poor and does not allow for specific instructions. The other issue is regarding the double login. Overall the app is worth it. I would order through it more If I could put “light rice and beans.” Cafe Rio should look at the Starbucks app, it’s perfect.
  • Love the food hate most of the app 1/5

    By FoxUSA
    Very impressed with the food quality. But the app..... For starters the app doesn’t recognize your account when ordering food. It doesn’t remember orders or saved unfinished orders if you have to get out of the app. Then when you’ve finally finished and go to pay or send the order it asked for your name and info... hello I’m on a password protected app!!! You should know me! It doesn’t recognize daily specials like taco Tuesday for ordering tacos unless you go into a specific daily special place. It should also alert you when your order is ready because often times they prepare the online order 10 minutes early and then you’re left with soggy tacos. I suffer through the app hoping it will get better while keeping track of points for the occasional deal or reward... I’m still waiting for it to be better.
  • Mediocre 2/5

    By Vfef
    I like enjoy Cafe Rio, but the app is glitchy at best. It's useful for rewards and the rare coupon. However, the earliest you can order ahead is 45 min and any time I have ordered ahead they never receive the order to the line. It's always there but never printed out, and then it takes any convenience out of ordering ahead.
  • Works fine for my needs 5/5

    By Toolman61
    Works fine for my needs
  • App is pretty basic 4/5

    By DVMK2006
    Not much for bells and whistles but it gets the job done
  • Free food 5/5

    By Alim6494
    Love earning points!
  • Easy to Use 4/5

    By ASYoungblood
    This app is easy to use and I love the freebies and notifications
  • Terrible order experience 1/5

    By Scott Wiersdorf
    This app is fine for tracking rewards—it’s great if that’s all you use it for. But for ordering, at least in my area, it’s way faster to just call in. The app crashes, spins, or takes *minutes* to load and then loses the order as often as not.
  • Good app, good food 5/5

    By Derek Englis
    Good app, good food
  • Love the Rio 5/5

    By Engelken
    The Cafe Rio App helps us to keep track of our free meals at The Rio. We used to have get the little card stamped, and it was kind of a pain. Now, we just scan our receipt. Easy. And the House Dressing just keeps flowing like a river....
  • Do not use for ordering 1/5

    By growl-1073
    Such a useless app. Only thing it's good for is tracking points. Doing any ordering on here is a nightmare. It is constantly timing out, the order rarely goes through to completion and even when it does "confirm" it doesn't really go through. Seriously the worst. Logs you in and out randomly.
  • Online ordering is a joke 1/5

    By N8RS
    Their food is delicious but the app is horrible. If you leave the app in any way, if your screen turns off or you switch apps for even half a second the app will reset your order and you have to start over. Also, the app is slow, poorly organized and not intuitive. Cafe Rio must be paying their programmers with burritos AND asking them to meet ridiculous deadlines. Uninstalling now.
  • Good app good food 5/5

    By Chantellz
    They cook great food at this place and their rewards program even sweetens the deal even more!
  • Not sure why this app exists. 2/5

    By Renrut Yelsoo
    I'm not sure what the point of an order-ahead app is if it takes longer to get food by ordering ahead than waiting in line. It's been thirty minutes and I'm still waiting. Been watching people go through the ordering line the whole time.
  • Cafe Rio 4/5

    By Momwhothinks
    Great Food
  • Pretty Much the Only Restaurant I Eat At 5/5

    By Sethymp
    My husband has several food sensitivities that make him unable to eat out, so whenever I have a chance to go to a restaurant I always choose Cafe Rio. Why? Because they're the best.
  • Awesome food! 5/5

    By Read n weep
    I have never had a bad food experience at Cafe Rio!
  • Love Cafe Rio, hate the app 1/5

    By Hannahbanana18:)00
    Always had lots of problems with it from day one, including my account suddenly "not being recognized" and losing all of my points. I've also had issues with the gift card portion as well. They should also offer a way to see if your order actually went through or not? Bottom line: Love Cafe Rio but their app still has a long way to go.
  • Easy to use 5/5

    By Spotsonme
    The app is easy to use, and I like that you get app exclusive deals and specials.
  • Excellent! 5/5

    By BeeBeeEss
    I've never had any trouble with it. Very intuitive!
  • UI Needs Work & Order Confirmation Means Nothing 2/5

    By Alinha89
    Overall okay app, just needs a better UI, all the options make it confusing, plus there's no way to edit an order (just delete and start over). Today was my first use and I can't recommend it. Why? I ordered for 9/11/17 at 6PM at my local restaurant, got an order confirmation. Arrived precisely at 6PM to pickup the order. No order was found. Didn't work, had to stand in line to order. Please fix this app!
  • Good App, a Few Disappointing Functions 4/5

    By Raggazadilotta
    Love that this app exists and I can quickly create orders and track my rewards. Don't love that it makes you restart your order (right down to the location you want to order at) if you haven't touched it in 30 seconds.
  • Love it 5/5

    By Koda303
    Easy to use, get lots of deals!
  • Always good! 5/5

    By Maluchiec
    Always good!
  • Keeps losing my order, have to enter it several times 1/5

    By Dale Richards
    This app has some cool features, but it could use some more robust testing and refinement. Anytime you deviate from it's "happy path," the app refreshes and clears your cart, so you have to enter your order multiple times. Very frustrating.
  • The best 5/5

    By The Boris
    My favorite place to eat. Thx and never change
  • I could live on Cafe Rio! 5/5

    By Zedlavj
    This is by far my favorite restaurant. The food is so good! They are always super busy, which can be frustrating but the food is worth the wait!
  • Always works 5/5

    By TGC76
    The app works every time! Thanks
  • Needs tweaking 3/5

    By Needs tweaking
    Works great for keeping track of points. I'm confused why it asks to "save order as favorite" when I can't find where to access my "favorites" next time I order. We come here a lot and it would be nice to be able to select a favorite order so I don't have to put it in each time.
  • Great App 4/5

    By Loveatfirstlisten
    It's a great app and works well. Though I definitely think there should be more of the 'special offers' available for redemption in app.
  • Good for rewards, useless for ordering 2/5

    By dogsrmyfriends
    I tried to order through the app several times and I would always get to a certain point and the page would refresh and make me restart.
  • Great app, even better food!! 5/5

    By racefly
    Cafe rio is not just a family favorite for me. I take my team from work monthly for lunch. The app works just as it should documenting points without having to save a punch card. AAA+++ Rio fanatic
  • Cafe Rio San Dimas 2/5

    By Nygrl62
    Best fresh food in town. Every item is delicious. The lack of 5 stars is because they are never staffed properly. It's a shame. 20 people in line and one person making food, the other person adding items to the food and the cashier trying to do To Go orders is horrible.
  • Good food 5/5

    By BA Bert
    Love the food everything I've tried has been good.
  • Great fresh tasty food! 5/5

    By RosiesColors
    I love Cafe Rio. It is my go to place about 4-5 times a month. Love the flavor and freshness of the food. They have the best sweet pork and quest!!!
  • Can't remove used gift cards 2/5

    By Edward and I
    Developers: please make a way to delete used gift cards. C'mon! Otherwise a good app and a good restaurant.
  • Allow surveys to be submitted through app 4/5

    By Joshua Paul
    If I could use the app as a one stop shop to scan my receipt and submit my survey, I could have the code for chips and salsa sent and redeemed through my phone.
  • Love the food 5/5

    By jodi rhoades
    My family and I come here at least twice a week. We love all the different things that they have to eat and love the drink bar.
  • Give some love 4/5

    By give some love
    The food is wonderful but the employees are the most unfriendly in Utah. They never smile or say hello.
  • Love the app!! 5/5

    By MissCryss72
    Great app and great food
  • Loses data, multiple accounts required, coupons broken 1/5

    By tl4I
    There are several serious flaws with this app, mostly around ordering using the app: 1. Your account for the club to earn points is a separate username and password than the account for ordering 2. The app does not remember your username and password for ordering, so you have to enter them every time you order 3. When the rewards side of the app gives you a reward, you can't redeem the reward when ordering using the app. You can only redeem the reward in person at the restaurant 4. When ordering, if you are in the middle of an order and switch to another app for even a few seconds, it will forget your order, forget your username/password, and make you start all over Overall it's a terrible experience. The only reason I put up with it is to avoid the 30-45 minute line at the restaurant
  • Doesn't scan barcode 2/5

    By CroyB7
    I have tried to scan the barcode multiple times, to no avail. I also enter the code in manually, and it still doesn't register. The introductory deal is also hard to understand...
  • Confusing 2/5

    By Jjsmommy41609
    On all the options it says "no" no matter if you click on it or not. Ex: "no lettuce" then there's a button to check or uncheck.. I checked the cheese option and got no cheese but I had cilantro unchecked and got cilantro...this needs to be fixed! Our entire order was wrong
  • Horrible App 1/5

    By N16W86
    This app kept refreshing on me and lost my order every time. I tried 4 times then gave up. Also, I used to be able to customize my order (like asking for no chip strips on my salad), that option appears to be gone. I absolutely LOVE the food at Rio, but I'm so frustrated with the App, the new website, and the fact that the St. George location never answers the phone.
  • Great App, excellent food! 5/5

    By DanUSN1
    My family loves Cafe Rio & the App makes quick orders and pickups a breeze. I love the rewards points ;-)

Cafe Rio app comments

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