Won’t connect to phone 1/5
I’ve been having problems with the app connecting my camera to my phone even after the last couple updates. App won’t connect to my phone at all now.
Doesn’t connect with iOS 11.2 2/5
I used to love this app when it worked. I just updated to the new iOS 11.2 though and redownloaded the app. It doesn’t connect at all no matter what I do with network settings. Very disappointed.
never works 1/5
It never works
App doesn’t work with iPhone X 1/5
By App review semi-official 913
No matter what I do, the app will not work with the iPhone X. To hopefully help the developers:
- when I connect to my camera Wi-Fi on he iPhone X, it shows up as connected in settings
- when I go to the canon connect camera app, the Wi-Fi connection shows as connected then immediately disconnects.
- my phone defaults back to the Wi-Fi network I was previously on. Ive tested this in areas with no other Wi-Fi networks to make sure it wasn’t skewing functionality, but the same problems persisted.
Tough to connect 2/5
Play around with it long enough and it will (as in might) connect. Basically I haven’t found the secret to consistently getting the app and camera linked. Sometimes easy, sometimes darn near impossible.
Great when it actually connects 2/5
By White Peppa
The camera seems to decide arbitrarily whether or not it will connect to my devices. WiFi connection is easy to make, but the app actually connecting once WiFi is established seems to be purely based on chance. Sometimes it does, sometimes it doesn’t. Just now spent about half an hour connecting and disconnecting WiFi, turning Bluetooth on and off, restarting the app, camera, and phone to try from scratch - basically every possible order of events I can think of. No luck.
Please make the connection process more reliable.
Used to work with my iPhone 1/5
By AA in Mountain View
Was always non-intuitive to use but at least it worked. Now I can’t transfer pictures at all. And of course the ‘Easy Connection Guide’ is anything but...
I have a PowerShot ELPH190IS
Disconnects by itself automatically 1/5
I’m on an iPhone X and a point and shoot Canon SX530 HS. Connecting to WiFi and downloading pics the very first time was easy. Unfortunately, every time after that it literally disconnects by itself almost immediately and I am not able to download anything to my phone. Very discouraging and highly annoying. Come on Canon, fix your stuff. I know you can do better than this!
I love it 5/5
I have the canon sx530 && I watched a YouTube video how to set it up & let me tell u this is the easiest app to transfer photos from your camera to the iPhone 6s , no complaints I love it ❤️
This must have been an elementary school coding contest. Unbelievably poor instruction set and likewise mind numbing installation process. EOS remote was balky, but this takes useless to an entirely new level.
Needs raw transfer option 3/5
This app is easy, connects quickly enough though it was tough to find on the 5d mark 4. My g7x has a button for it. Easy enough to transfer my images to my iPad but I am sad that it doesn’t let you transfer raw files so if I want to put Raws in Lightroom cc I have to use my camera connect which doesn’t support CF so it’s a whole thing.
App not working. 1/5
In the previous version of this app it was workin great. Now that I have the iPhone 8 the camera won’t connect, even when there is a successful WiFi connection.
Used to work 1/5
After this past update, the app no longer works with my camera. Please fix this, i loved how easy it was to use and how fast it took to transfer images to my cellphone
Keeps disconnecting - iPhone 8+ 1/5
I can get the app to connect for a few seconds, then it automatically disconnects on its own. Can’t get it to stay connected. Very frustrating.
Only real feature this adds is geotagging, and it hardly works for any cameras. There’s absolutely no reason why this couldn’t add location to the EXIF data on an attached M-series camera, but it doesn’t. Typical pointless Canon feature segregation.
This app is a 1/5
After downloading the recent update I can’t sent images to my phone anymore. This happened before. The camera is virtually useless to me now. Smart phones are destroying the point n shoot market. If Canon can’t get this fixed, they’re shooting them selves in the foot. It has been frustrating trying to get it to function. Worked fine before the update
Your Remote Control Solution 4/5
I used this for my Canon T6. I suggest you set this up prior to an event because it’s a bit complicate doing this on the fly.
Also, I wish it can do “monitor” mode. Like send the pic you just took from the camera to the iPad but you still do the control on the camera. So you can preview your photos in a larger screen.
Can’t/won’t/refuses to connect to my iPhone X. I was able to use it when I had a 6s plus, but since upgrade to new phone, nada. My iPhone will connect to the camera but that’s it, nothing else after that, no communication between app and iPhone, disconnects from WiFi as soon as soon as the app starts looking for iPhone. Such a disappointment.
Ver 220.127.116.11 issue 3/5
11/21 update (ver 18.104.22.168 build 707) has issue with iPhone X where icons used to transfer pics from camera to phone are hidden by the bar at bottom of iPhone X making it difficult to select. Older version of camera connect had these icons slightly above that bar making them easily accessible
good all round but 5/5
my old mini ipad work better with the old retired EOS remote app, faster to load and picture review seem natural.
i cant find anything to complain on newer devices
5 stars rating to use with newer devices
i recommend to get EOS remote to use with older devices
By Purple pup1022
Can not get my camera to connect at all. Wish you would just update the cannon camera window for iOS 11 because that app works amazingly and I never had an issue with it.
Was an amazing app, update makes my work harder 5/5
I'm a freelance photographer for a major motorsports publication. This app has been crucial to my work for taking long exposures while having the camera mount high and far away from me.
This app is back to being great!!! Love it. Wouldn’t work without it!!!
New Update Still Doesn’t Work 1/5
Update to my original review is simply this...the app still doesn’t connect to my camera via iPad or iPhone. So basically no update. Oh wait...it took a lot longer for it to tell me it disconnected so I guess that’s something!
Original review: This is going on months and months of not being able to connect my camera! What the hell is the point of bragging you can use an app with your products if it is completely useless?!
Used to use this constantly and now I can't use it all. Just as others have said, it won't connect and have had to reset the camera over and over and it still won't stick. PLEASE fix this! One of the reasons I bought the camera to begin with was for the wifi connectivity to my phone and iPad.
Could use a bit of help on the “Easy connection guide “ 2/5
By HoBo cycling
Was able to make it work on a G1 X Mark II but it’s not intuitive. First go to your iPhones WiFi settings. Then press the playback button on the camera. Next press the WiFi button on the camera. Refresh your WiFi by pulling down on the iPhone screen. The cameras SSID name/number should show up as a WiFi point. Choose it. Wait for the blue check mark to the left to make sure you are connected to the camera. Launch the app. The camera screen should change and show a iPhone image outline. Hopefully it’s connected and the option to select photos will now be available plus the other attributes of the app. Good luck!
*quick update :
when connecting you want your phone open to WiFi settings.
I started the camera after this recent update and had no problems. Was able to remote shoot using the app too. All good at this point.
Provides useful functionality but is very slow. 2/5
Also, the app automatically resizes downloaded images and drastically lowers the resolution when saving photos over WiFi. There’s no reasonable explanation as to why it does that.
The very first time that I connected my camera to the software or the app it went smoothly. Sometimes I wonder why other people have such a hard time. I love the fact that I can be out and about, Capture an image of someone or something and I’m able to send it to people almost instantly!
EOS 8000D 5/5
By Salah Khatib
Works pretty well. Never had any issues.
Gets the job done 5/5
This app isn’t perfect, but is built exceptionally intuitive and useful. It’s clearly not a perfect app with little subtitles that can use improvement, but it definitely allows the user to effectively transfer images wirelessly and use the camera remotely. This app get its done.
S.O.S.! This is Garbage! 1/5
By I'm unimpressed what's up
This app does NOT work. It refuses to connect with the camera. VERY FRUSTRATING. Harms my ability to do business by sharing pics from the field with my clients. Very irritated with Canon. :-(
I’ve only been able to use this app a couple of times. Every time I try to use it it will not connect. The camera finds phone and my hotspot says the camera is connected, yet the app will not connect to the camera! Why advertise a WiFi transferable camera when it’s obviously not one since the app doesn’t work!
App keeps crashing!! 1/5
By P.B. 67#
Please fix asap cannot open app without it crashing
Laptop compatibility? 3/5
What if I want to see this but on my phone laptop?
the app worked fine but now it doesn’t because of the new iPhone update.. please update!
It doesn’t work 1/5
I open the app and my iPhone goes white and then it just takes me back to my home screen
By Andreas B9
I connected my iPhone in 5sec.
I couldn’t believe that I have so much control.
This is amazing. I love it.
I just spent an hour trying to figure out how to send myself a video on my phone from the camera on this new app, but after all of that, sending videos apparently doesn’t work and I’m really upset about it. Please fix
Delightfully surprised 5/5
By Rob Dozier
...and you will too when it connects. Mine did from EOS D6 to my new iPad. Took a few minutes, and I suppose there are other options but took it right to the camera, and could see the photos on the card, download whichever I wanted, or remotely operate the camera, then, use the laptop to directly upload to social media. Splendid.
Can’t download pictures 3/5
Unable to transfer pictures to iPhone X.
Disconnect issues 1/5
The app will not stay connected long enough to send photos. As soon as I go through the connection process the app and camera disconnect from each other and I have to start all over again. This appears to be a common issue. Why hasn’t it been fixed.
Need to support RAW Images 1/5
By Rostrum Records
I really like the app but the only problem is that I almost always shoot in RAW. Since the app doesn't support .CR2 images.
Good for pics Trash for vids 2/5
By Reap Genius
Theirs no hope for transferring videos at all
Doesn’t work on iPhone 8 2/5
Phone software won’t connect to camera, never completes set up.
Perfect again 1/5
Here we go again. I accidentally updated the app and my camera stopped connecting to my phone. Does anyone know of any other Canon connection app? This is ridiculous.
Really good in my case but one problem 4/5
I have a canon power shot and take all these amazing pictures and when I’m done I obviously want it in my computer or iPhone to edit. So I turn it on and a send I picture to my phone and that one picture works but then all the sudden it says disconnected? I don’t know if it’s my phone or camera but I need someone to answer this question ASAP
Doesn’t work anymore! 1/5
This app used to work perfectly. Now I cannot connect to my camera. It will say connected but the minute I select view images on camera, it says camera is not connected. This is VERY frustrating, especially because this camera never came with a cord for easy connection.
Does not work 1/5
I use a canon m3 and this app works terribly. It only ever shows such a small subset of photos even if you widen the date range. Useless app
Connection issues 1/5
Wifi is connected but it’s app isn’t downloading
Horrible…Worst App Ever for Photographers 1/5
I’ve only made one connection to my phone from my camera but that’s one out of ten tries with the app. Plus the WiFi connection I have is great for it to not be connecting. After this time I will be deleting this app off my phone since it’s basically a waste of space.
By Ms. Photog
This app is the worst. Connecting to my phone every time takes entirely too long. Now that I’ve updated my 7Plus with the new software, it doesn’t connect at all. I expect more from Canon.