Love this app 5/5
Great job cap one.
Very professional and helpful customer service. 5/5
By happy in hanover
The app was a lifesaver as I have many vendors hitting my credit card. I had some fraudulent charges last week from a trip to the Boston area fortunately they were detected within a day or two of happening. I got the new credit card up and running immediately. I had to make calls and go online to a cornucopia of vendors to update with the new credit card info. However they were very helpful and that they were able to issue me an additional credit card for my account which I could use for point of sale transactions. I could not ask for better customer service. everyone was cheerful and helpful and they rushed me the new card as indicated in another review. Great job capital one you're knocking it out of the park!
Everything you need is on this app. No complaints.
Stopped working 2/5
App suddenly stopped working this week. When I log in it says I have no connected cards, and won't display my account info, however I still get alerts.
--- update... notifications not working either
--- I don't have Facebook. I've also reported the issue directly to Capital One customer service with no help. They said it's a known issue. Although I can't understand why it's taking almost a month to correct.
— update... this app has not worked for me in several months.
Quit working on iPhone after last update. 1/5
By Tom o'Bedlam
Quit working on iPhone after last update. That’s what I said. Tech said there are bugs that they are working on. It used to be a very handy app because I could tell when my wife was coming home from work because she would stop at the grocery store and the wallet would send a notification to my screen. Not any more.
I was forced to download this app in order to add my cc to Apple Pay. The app seems to be worth 5 stars due to having mobile coupons/offers and the ability to turn the card off/on in case it’s lost or stolen. HOWEVER, these are the most notable differences between this app and the regular Capital One app. Why not combine the apps? It seems like most people use the other one anyway.
Love Capital One and this app. 5/5
They are so consumer friendly and recently when a charge occurred that I did not make, it notified me that something didn't look right. I immediately was able to log on to lock my card, called customer service who 3-Wayed the supposed merchant and verified with me that the charge was fraudulent, re-sent me a new card expedited as I was going on a trip the following week, and walked me through how to get the new card info on this app to not experience any inconvenience or minimal under the circumstances. A+ for the customer service and really creating a relationship with the clients to continuously love having this credit card in their wallet.
Phantom recurring charges 4/5
Loving this app. Able to confirm charges right after I close and still remember what I authorized. Discovered a recurring charge that been happening since 2015 without my knowing it (I have hundreds of charges every month).
What a POS 1/5
"We noticed you left a 16% tip, here's 5 emails about it."
Mr Gogan 5/5
Thanks for catching the frauds
Really helpful. 5/5
By money gusher
Like all the features and alerts.
THE BEST BANK IN THE MARKET. 5/5
I have used many credit cards over my lifetime, yet none have equaled the professional service and convenience of my Capital One Credit Cards and Checking Accounts. Efficient and pleasant associates and always available at a moments notice.
All the other Bank Cards should take a lesson from Capital One.
Needless to say, I am extremely pleased to give my business to Capital One.
Thank you so much,
Ok app 3/5
Good app but the ads to download other capital One apps is very annoying.
Wonderful App 5/5
This is a very useful piece of book-keeping for me. It keeps me informed instantly of all my card transactions and also calls my attention yo any suspicious charges or unusual expenditures.
Makes no sense 1/5
I already have one app for capital one why do I HAVE to download this to activate my card
Still waiting 2/5
I’m still not able to use this card on my wallet to pay.
Grateful Customer 5/5
I am really pleased to have the Capital One Credit Card App!! I always have access to my transactions and any unauthorized ones. I recently was sent a text about a charge on my card that I did not make. Immediately I logged on the App and turned off my card so no transactions could go thru. I then contacted Capital One and my new card number was accessible on Capital One Wallet App!! Thanks to Capital One App my troubles were very minimal!!
Can't access easily 2/5
It's okay once I can access it, but it won't accept my fingerprint OR the new connect-the-dots sign in. So I have to retrieve my unique password from its vault every single time, which is enough of a pain that I will rarely use this app.
Good app 5/5
Why an additional app? 3/5
Seems like they could have combined the features of this app with the existing app I have to manage my capital one credit card... just kind of annoying I need a second app.
Great so far 5/5
By Kamille mc
Easy to use, local discounts right on the app is pretty cool too!
Seems mostly redundant 3/5
By Jake 9253
Comparing this to their mobile app, it seems mostly redundant. You can’t pay your bill, or view your statements with this app, but you can’t use the other app to add a card to your apple wallet, or get purchase notifications. Shy of that, both seem more or less identical, letting you see your transactions and your current balance, as well as redeem rewards.
The app DOES work well, to be fair, but it seems like they should just consolidate the 2 apps into one.
Capital one is all about security. Every transaction they'll notify you. Any unusual transaction they'll process but notify you and if you think it's not you, you can always let them know that it's not you, they'll refund.
Great app 5/5
Does everything advertised, one place viewing
App is great, can you consolidate? 4/5
I like both this app and the regular Capital One app. The biggest complaint I have is that they are two separate apps! Why should I have to download two apps to get the full functionality of mobile banking?
Really cool 5/5
I like how it shows you the card number, before it arrives in the mail. Really cool.
Great app 5/5
Does everything you'd think it would, and should.
Love it 5/5
By ms burg
Have had no problems, it has been a great and useful app.
Mandotory updated before using the app 1/5
I was at a low reception area in middle of nowhere and needed to check something via this app. It wouldn't let me view my account until I downloaded their stupid 50 MB update in a low reception area where I can barely surf the web.
Love the app 4/5
Love the notifications in the app
STOP WORKING 1/5
I have no idea why but the app stopped working I changed my name and password numerous of times and refuses to work and call the 800-number with no help
Capital one wallet 4/5
By Louie The Lug
Capital one app works great with Apple wallet
Excellent app for an outstanding service! 5/5
Like my Capital One credit card itself, the Capital One Wallet app is intuitive, helpful, and easy to use. Well done!
Capitol One 5/5
By Muskrat 777
Great app and easy to use as well as understand. Makes life a little easier.
Application easy to navigate 4/5
Very easy to navigate and activate new cards.
Cannot sign in 1/5
Every time I try to log in to this app I get a connectivity error.
The other capital one app works fine.
Wallet has simplified using my cards. It's easy to navigate and user friendly.
Needs work 1/5
You shouldn't have to have two apps to view charges and make a payment. Ned to have one app to do both not two apps to gather separate info.
Needs update in remove cards from the Wallet 2/5
Needs update in remove cards from the Wallet love the app
Can't even use it. 1/5
Wont send me the darn code to verify.
I like using this app. It is accessible for those who are blind. I recommend this app.
So useful 5/5
I couldn't imagine using my credit card without this app. Among other hints, notifies me on my phone me every time it is used, which is so valuable.
Capitalone App 5/5
Great app easy to use
100% app approved 5/5
Thank to capital one
I get real time spending with this app and I can see all I need to about my credit card.
I have peace of mind with this app on my phone.
AWESOME APP! 5/5
I'm tech-stupid and evenI find Cap 1's apps EASY! Great job!
Is a very easy app to use.
Love this app 5/5
Able to see what is happening with you account anytime. Able to make a payment or review your charges!!
Required updates 1/5
Doesn't do what CapitalOne promises it does 1/5
After signing up for a credit card, I received an email that said I can download this app to see instantly the credit card number to make online purchases before receiving the physical credit card in the mail. The app doesn't show my credit card number. I deleted the app and re downloaded it twice & it still doesn't show the credit card number. I talked to Capital One customer service and all they could say was that it was a technical issue. There was no resolution for my problem. I hope Capital One stops promoting apps that don't work.
I still cannot link my buypower with my other credit cards and the reps tell me there’s nothing they can do. A different password for each card and credit wise?!🙄