Love it.. I prefer the Capital One Wallet app over the Capital One app..
This user interface was fresh and free, but then again I’m not a big fan of the card style layout that have been trending for the last few yrs. I feel over saturated with “the same” everywhere I l👀k. I escaped the monotony when using this app versus the original but now I’m being prompted to turn on notifications in the other app, I would like the option to use the one I like, not one or the other type of deal. I would rate 5 stars, but this notifications migration concerns me. I wonder how long this app will be around if we’re doing migration. Rarely have I seen companies take away something and then bring it back, so notifications probably won’t return once gone, but I think getting notifications from the app you use only provides users with choice and variation. I like both apps but enjoy this one more. Developers: thanks for making such awesome apps!
😇 Best Regards.
Not working 1/5
This app does not work anymore. Tried logging in and does not work either. Says it wants me to confirm with my social security number, name and birthday...sounds sketchy. Is this app hacked? Never had this happen before.
Good idea, but. 4/5
By Call me Rere
I tried to add my AAA card and other personal cards like my medical card and the app will not retain my cards. No matter how many times I take pictures of my cards and click ‘looks good’ the app doesn’t save my cards. I see AAA card but, when I click on it nothing shows. Just a red card that says AAA or whatever card it shows. It doesn’t show the information on the card which you select a card.
Great app 4/5
It's a great app and I love it. Easy to maintain and keep up with expenses as well. The only problem I have is getting access to my app from my iPhone 7. It always said “connectivity issue...please try again later” and I was wondering if there is something on my end or your end? I would love to get access to see my spendings and make a payment through my app. Thanks
Great App - needs to keep alerts though 5/5
I have both the regular Capital One App on my phone. For some reason they are moving the purchase alerts to the regular app. I liked it better when they were part of this app. Why move the alerts at all? The main app is very unreliable at sending alerts compared to the Wallet.
Better than the other 4/5
Better of the two apps they have yet they’re tossing this one.
Does not work on iPod touch. I ended up locked out of my card for 14 days. Do not bother to use it unless you have an iPhone
Wallet used to be a great app. It still is — except that it's getting rid of some useful features, such as "Groups", which was a great way of organizing expenses. What I would want from an extra app on my iPhone is more functionality, not less. Why an extra app, when it is possible to see the transactions on the Capital One Bank app anyway?
Update: this new version that is designed to work with iPhone X is not able to log me into my account. It just gets stalled after the touchID verification. I guess this is consistent with what is promised for the app update.
Recent update caused most of the buttons needed to get around the app to stop functioning. I work as a computer instructor and would never let my students put through anything that is not tested through and through.
Why two apps? 1/5
Why have two apps?!? I don't want two apps on my phone.
I just use the Capital One app.
Great App 2/5
Unable to get the app to function it always errors with a connectivity problem! To date it’s worked twice for me, I even deleted and reinstall it but still have same problem. At this time I’ve deleted it again.
v3.11 has trouble connecting 3/5
Version 3.11 spins around and around and around and around and around without connecting. Other times it connects right away.
Version 3.10.1 always connects.
Maybe it's a problem with the server. Last night 3.11 would not connect, this morning it connects.
The thing that bugs me is that the version that I'm using will stop working, forcing me to update to the latest version. Then the latest version will not connect. Please stop forcing me to update to versions that don't work!
Btw: "Phantom recurring charges" are probably your interest charges, which for me are about five bucks a month. Call the Capital One customer service, they are always very good with helping me sort out issues.
Very disappointed 1/5
My last card was marked as fraud by accident (if you check “do not recognize purchase” apparently it shuts off your card, was NOT happy), and i guess no card was being mailed to me. Was told by customer service to “download Capital One Wallet to access my new card info” to make the transactions that really needed to process for my job. No card info in sight. Nothing. Nada. And based on these other reviews I’m assuming calling back would be a big waste of my time that was already wasted waiting an entire week for a new card to show up that was never coming. Apparently when your card’s been marked as fraud they don’t send you a new one automatically. And this app is of NO use if that’s what you’re downloading it for.
Very useful app 5/5
This has been a great app that I use regularly. I’ve had fraudulent charges a few times and Cap 1 has always been very helpful. I’ve used Cap 1 for many many years. From car loans to cc’s. They’ve always had great customer service no matter how small or big the issue was. Since I’ve been able to instantly lock and unlock my cards I've yet to have an issue and the notifications are almost instant as well. It keeps giving me notice to download the other Cap 1 app, but I like the wallet one. So until I’m forced to download the other app, ill keep the wallet app. 🙃
Verification every time I open the app 2/5
For some reason, I must verify my Capital One log in with a temporary 6-digit text or email code EVERY TIME I open any of the Capital One apps. That’s extremely annoying. I called customer service and they aren’t sure why I’m dealing with that since it’s not the norm.
im not receiving notifications on my iphone x when my card is used and i went into the settings and made sure notifications is turned on in the app also in the iphone settings
it used to work on mi iphone 6s+
Can’t use anymore 1/5
This app has been great for a long time, but with the most recent update I’m now getting a message that I can’t use the app with a modified iOS. I’m on 11.1.1 and iPhone 6 and I’m not sure why I would be getting this message.
What happened to face recognition? 1/5
Got the iPhone X 3 days ago, set it up and was very happy with the new face recognition to unlock phone and some of my existing apps including capitalone wallet. Today I update the app and face recognition goes away???? Now with no home button my only choice to login is typing out my password every time!
Where is FaceID ? 5/5
By Matt Eyraud
Where is the FaceID option to sign in ?
Can't access my account 2/5
I just updated my app and i seem to can't login to my account. It keep telling me that the IOS is not supposed for some strange reason. What's happening here? I'm on the latest version of iOS.
very good 5/5
So far this is a great help. We’ll see how it works in the long run.
Wallet works well 5/5
It seems simple enough to use, lets hope it is secure too!
Used to be a great app. They want to kill it. 3/5
Clearly Capital One want this great app dead. That's why is stuffed with ads for their OTHER app that nobody needs, and are killing-off features one-by-one because their customers aren't doing what they're told.
Notification issues 1/5
By cap forever
The app doesn’t allow me to turn on notifications when being used neither does the text messages service
Capital One Wallet is the Best 5/5
I’m so greatful to have a card where I can get all my information on what I spend n when bill is due. Awesome
World-class service from a world-class company 5/5
By Blind iPhone Master
It just works it always works it's always perfect it always tells you exactly where it is charged when he gets charged the moment they get charged know if Ann's or butts no guessing no wondering no hassles no confusion always tells you exactly was charged and right when it's charged no problems no worries no hassles world-class service from the world-class company capital one you did it again this app is terrific you are my hero
Great App 5/5
So convenient for my online shopping!!
Been using the Capital One Wallet app for a long time, loved it. I was just notified I had to install another capital one app just to keep getting purchase notifications though. Why? What’s the point? Why do I need two apps for one card?
Just can't leave it alone, can you? 1/5
By Getting super annoyed at this
You idiots are like a 4-year old who just found his penis. You've got the tools your customers want. Changing functionality or rearranging their usability to make an update DOES NOT provide a service to your customers! This is a lame attempt at forced addiction to your technology and we're catching on to your manipulations. Just say uninstall.
Love It! 5/5
So easy and secure and very convenient...
By Mustapha 58
No full card number 1/5
The whole reason for me to get this app was to see my new card number. The new card shows up but STILL only the last four digits are showing which is of absolutely NO HELP
Lock On Lock Off 5/5
I recently started using the Capital One Wallet, I love the fact I can lock my card anytime I want. It allows me the opportunity to lock or open my card. With all the identity theft I think is good! Also stop foolish spending which I’m careful about at all times.
App and Desktop online banking don't work 1/5
Received my credit card last 2 weeks and couldn't make through the app or online banking. The stupid problems about connection even thought my connection is fine. It seems not only me having it and I don't even know why Capital One couldn't fixe it .
On ios11.1. Go to settings select notifications. It just hung. Whoa mem hog.
I loved that feature. Where you could add transactions to custom groups please bring that feature back.
Can’t use Card 1/5
I recently got a new card with capital one and have yet to receive it in the mail so I figured I would download this app to use in the meantime. So far I can not use the new card through the wallet app at stores or use the card number it supplies online. Complete waste, and there’s no support option in the app to request help for this issue.
Logging in working with new update! 5/5
Thanks for the fixes to TouchID and Password logging in!
Great app 5/5
Love this app lets me know when new chargers come on my card. I can stay up to the minute on all my finances
No card info available 1/5
By PJ Joe
Was told I could access my card number in full before the physical card came in the mail, and after numerous calls and being told it would be available in a matter of minutes, or hours, that never happened. Waste of time.
Super easy to use 5*
Love this app 5/5
I love this app!! Love the suspicious credit card activity alerts!
No wallet no problem
App has more potencial 3/5
By app could do mors
This should have daily spending balance
No scan payment option 3/5
I love the app. I don't like how you cannot use it in a store to scan a barcode to pay.
Love this app 5/5
Great job cap one.
Very professional and helpful customer service. 5/5
By happy in hanover
The app was a lifesaver as I have many vendors hitting my credit card. I had some fraudulent charges last week from a trip to the Boston area fortunately they were detected within a day or two of happening. I got the new credit card up and running immediately. I had to make calls and go online to a cornucopia of vendors to update with the new credit card info. However they were very helpful and that they were able to issue me an additional credit card for my account which I could use for point of sale transactions. I could not ask for better customer service. everyone was cheerful and helpful and they rushed me the new card as indicated in another review. Great job capital one you're knocking it out of the park!
Everything you need is on this app. No complaints.
Stopped working 2/5
App suddenly stopped working this week. When I log in it says I have no connected cards, and won't display my account info, however I still get alerts.
--- update... notifications not working either
--- I don't have Facebook. I've also reported the issue directly to Capital One customer service with no help. They said it's a known issue. Although I can't understand why it's taking almost a month to correct.
— update... this app has not worked for me in several months.
Quit working on iPhone after last update. 1/5
By Tom o'Bedlam
Quit working on iPhone after last update. That’s what I said. Tech said there are bugs that they are working on. It used to be a very handy app because I could tell when my wife was coming home from work because she would stop at the grocery store and the wallet would send a notification to my screen. Not any more.