Not working with updates 1/5
Get what you pay for 1/5
By thailand hot
Just a horror show with a 7+ and hero 5. Never works. Was fine with hero 4.
By worѕт app ever
This is so upsetting today I went to lol at my many many videos I took with a good friend and it simply won't work I've tried everything I even created an acc(which was not requested for the app until the update) I don't know if I'll ever be able to get those videos. This app has so many issues and if I could give this 0 stars(what it deserves) I totally would. Very upsetting and it defeats the purpose of having a go pro if you can't get the videos so now it just seems like a waste of money....
Doesn't work when you want to 1/5
Freezes. Does not always connect when you want it to. You can't capture moments when your gopro can't be dependable. I am using iphone 6s, latest version and latest gopro session 5.
Really annoying. Returning my gopro.
Requires an account 1/5
The app now requires you to create an account. Seriously? Thanks anyway.
Requires an account to use 1/5
This is ridiculous. May return device and buy something useful.
This app now requires that one open an account with GoPro in order to use it. There is no reason for this, as evidenced by the fact that this is a newly added requirement.
Now requires login.... 1/5
By Kenzie in Texas
By Hudson woody
This app is the dumbest move ever by GoPro. I am actually thinking of selling my GoPro because I can't even access my own pictures half of the time. I have had nothing but problems since you guys have made the idiotic decision to switch to this TERRIBLE "Capture" App. Whoever came up with this idea/app should be terminated immediately and look for another field of work. So disappointed and I am making it clear to everyone I talk to about this. Which is a lot because I am high up in the technology business. Absolutely absurd.
Never works!!! 1/5
By Automotive MD
I'm floored that a company as big as GoPro would sell a device (hero session 5) that needs an app that is plagued with bugs. I thought for sure the bad reviews would have been fixed with updates. Open the app, connect to wifi, pair blue tooth and......nothing. Reset connection, forget wifi device, forget blue tooth device, turn on GoPro, connect to wifi, pair Bluetooth and.......NOPE!!!!! talk about frustration. I really wish I could watch my videos.
But I'm a personal I think that the app will be more nice to the people who doesn't know much about tech
Has never worked 1/5
Won't syncs with my Hero4 Black. I've tried everything. Updating, going back a few versions on the app, on the GoPro version, tried different devices, reformatted the sd card a million times and nothing.
Stayed on the line with GoPro support for 40 minutes and was just on hold. Never actually spoke to a human.
Their products are rad, but their support and software is subpar. Super disappointed, GoPro.
Please Help 1/5
I can't connect my gopro any more I have the hero 5 session and won't pop up wifi name I could use help please!!!!
Well done, easy to use.
Needs work 2/5
By Great print
Slow and glitchy, hard to edit, can be hard to connect to GoPro, needs more features to make it easy to edit.
Much improved! 5/5
My first review was 1-star based on the fact that I couldn't get my camera to connect to my phone more than once. GoPro reached out to me and suggested a firmware update for my new Hero 5. That did the trick. I just took my GoPro on vacation and was able to easily sync with my phone to view, edit, and share my videos. A big Thank You to the GoPro team for helping me out.
Previews not showing 1/5
Hey GoPro tech team, some videos and images don't show up in the app. I have the latest firmware. What I've noticed is that if I come back and connect later, some thumbnails will show up (and others won't). Is it possible we can get the old app back? At least all the mobile connectivity was working correctly with the old app (not capture).
What are your dev sprint cycles? Is it possible to setup a call with your product managers? This is a really ridiculous bug that needs fixing.
Customers: If you're thinking about buying a gopro and looking at this app...don't. Turn around and buy something else. Since they've forced people to sign up to use the app, it has just gone into the gutter.
I'd give it zero stars if I could.
GoPro treats customers like chattle 1/5
By The Photo Booth
Went to use my GoPro today for the first time in 4 months. Somewhere during that 4 months I clicked on updating the app on my iPhone and ended up with this new Capture app (which replaced the previous GoPro app). Imagine my astonishment when I discovered the Capture app REQUIRES that the user create an account at GoPro to use the app. Sure, the basic account is free, but an account hasn't been required for years.
Fortunately, Time Machine saved me. I was able to locate a copy of the GoPro app version 2.15.2, which was released on August 22, 2016. That was the last version before this Capture nonsense. Anyway, with that .ipa app located, it was a simple matter to delete Capture from my apps in iTunes and drag the GoPro .ipa into iTunes and then sync it to my iPhone. Back in business, no account log-in required.
I only own a single GoPro camera. But I've been VERY loyal with the accessories I buy. Always genuine GoPro accessories because I believed in supporting them. NOT ANY MORE! I am DONE with buying GoPro products. There are much less expensive imitator products that provide satisfactory results. THAT is where I'll spend my money in the future. GoPro can go out of business for all I care.
30mins of life wasted
Ma is eedey
Go Pro App. 1/5
I recently upgraded to the most current version of this app for my iPhone7.I was surprised to find out that I could no longer transfer 4K video wirelessly. My favorite use of this part is the time lapse video. This feature is very useful when you're on vacation and you're no longer near a computer .I called GoPro and they said that feature has been removed ,and try to get a older version. Well to my surprise I had an older version on my computer that I did not update. So with that said I will not update this app until GoPro gives you that ability to transfer anything above 1080 P.
Go pro please fix this. My favorite feature is the time lapse video transfer to my phone.
Update, if you buy QUIK KEY dongle the APPs works great, which is I got it after the wireless frustrations.
What are all the bad reviews for? 4/5
I don't understand what all these negative reviews are for. I have the GoPro HERO 5 black and this app works perfectly for me to download my footage to my devices. The only problem is sometimes it has a little trouble connecting but then i just go on my GoPro to Connect > Camera Info > Reset Connections and reset it. Maybe the bad reviews are from people with a different Version of GoPro than I have?
Wasted an hour troubleshooting. 1/5
Everything connected fine the first try. Then it had me do a firmware update on the camera. Now the connection process freezes and it ever asks to connect to Bluetooth when o return to the app. Frustrating.
So easy a monkey can do it 5/5
By Barefoot Andy
Not sure why all the complaints. I'm an old, non-tech savvy person and I found this totally easy. Connected both my iPad mini and iPhone without a hitch. All I need to do it download to my devices and I'm set. That's what this app does. Easily 5 stars.
Absolute garbage 1/5
A piece of software could not be much less thought through in design nor more difficult to use in implementation. Complete waste of time.
By Brody 24/7
Won't maintain a connection between my phone and the device
Can't connect to Camera 2/5
I have a GoPro Hero 5 Session and it used to connect to my old android phone but now it just says "failed" when I try it with my iPhone
Love it!! 5/5
I'm new to gopro
Last gopro ever killed my vacation 1/5
Need to log in to format sd card. Was unable to erase card with no internet in grand canyon. No footage.
I hope your dev team is eaten by wolves.
Capture this 4/5
Trouble uploading to YouTube otherwise fairly convenient.
Accout required 1/5
I have to create an account for what? Sorry, not happening. Deleted.
GoPro Gets It Right! 5/5
By Mr JFunk
Love the automatic cloud update with GoPro Plus when charging my Hero 5 Black and having all my footage accesible wherever I go with the Quik app and web browser. Easier connection to wifi with no errors, voice commands make it easier to take selfies. Bought my Apple Watch to use with the GoPro and so far so good. Don't need to have my phone out all the time while filming or previewing my shots. There are many pros and cons with other action cameras, GoPro just does what I need. Thanks!
Apple Watch app worthless 2/5
By Curtis Potter
The app is mediocre at best. The Apple Watch app is trash so don't even bother using it. Cool concept, horrid execution.
I Like It 👍🏻👍🏻 5/5
This app works great for what it's supposed to do! I use it along with "Splice" and "Quik" and for now they do pretty much everything I want to do!
By Poo poosa
Won't connect 99.9% of the time. Almost want to take my go pro back
Worked for two days then Starting Preview issue 1/5
Just bought a Hero5 and this app is more polished than the Sony app. But now constant Starting Preview hangs having to forget wifi, delete camera from app and then re-add. Then that stopped working and had to pull battery too. This caused me to miss several shots. Unacceptable!
Absolute Control Freaks Crap 1/5
By Bozo mcnut
Login! Offshore, really. Selling now. Not wasting any more time. Adios GoPro
By Time won't give me time
Required account login to even view photos. If you're in a remote location with no internet connection, then you can't view your photos. Lame. Didn't require an account before. I got your money, now give us your life info or else no images for you on the mobile.
Love this app!! I can't wait for the newer update. Maybe a way to download videos bigger than 30 seconds
Terrible app 1/5
Literally looses connection 5 min into any video. Then sometimes won't want to reconnect at all. Also while I'm ever trying to download a video clip...(5, 15, or 30sec clips. Doesn't matter.) it will say "unable to download" ....extremely annoying. (This is all using my iPhone 6 btw) it sometimes works if I try to download the whole video (I record at 1080P Wide/Super View 60FPS). But even a 5 min video will take me 10min+ to download. I've always had problems with the app, and there hasn't been any updates to fix it. The app is made by GoPro so it should be very compatible with a GoPro, and easy to use.
Would give 0 stars 1/5
By Deez ntz
Are they seriously not going to listen to people's complaints. This app is 100 percent hot garbage. Used to work great now , I'm not going to create an account and have GoPro store stuff on their servers. So I see GoPro will respond to people that say nice things about them and give them 5 stars. Why won't they do away with the needing account? Come on GoPro respond, you turned a good product into a paperweight.
Another account 1/5
Deleted after the app required yet another account.
Great App 5/5
By C U in Hell Kelso
Maybe being a new download they've eliminated some of the bugs. Seamlessly connected to my phone. Tiny bit of lag with live stream at times, but Im not going to be on my phone when I use it.
Great cam and great app.
This is a very inconvenient app!! It's almost impossible to upload our videos onto this app!!!!! Come on guys! You have frustrated people here! Please fix this issue!!
Should be simple 1/5
Worthless. I could use previous versions easily, but now I can't even get my camera to connect. When I finally succeed, only 2 pictures come through. Figure it out, GoPro. I shouldn't have to work for an hour on this with nothing to show for it.
I'm locked out of my own camera 1/5
Way to many hoops to connect. After I found the wifi password for the GoPro, I then slapped my forehead to discover I had to log in the app. 1 star, this is brutal. I'd rather be hacked by the Russians.
This app does not work find another one 1/5
When I first bought my go Pro hero, I was able to pair the camera to the app but as time went by , I was no longer able to do it anymore. I have reinstalled the software, I have reinstalled the software in the camera and the app and nothing works- stay away from this awful app!
What the... 1/5
Wouldn't let me submit without a start rating, but zero is a legit rating! Yeah it really looks nice. Doesn't connect to GoPro at all. Error error error. Fix this crap.
Login to use standalone hardware? NO THANKS. 1/5
By Meatbot Bro
To my surprise I was being asked to create a social network account just to "activate" my GoPro firmware updates. I'm fed up with GoPro looping past customers into their sales growth issues so I put the 3 Hero 4s in a drawer until I can resell them. What a waste.