Great app! 5/5
Great app and companion to the site!
Love the app 5/5
Impossible to get a hold of a live person. 1/5
The app itself is not a bad app. It's the entire support behind it is nonexistent and the use of being able to cancel your membership is unavailable. The helpdesk just sent you to email which is unresponsive. I actually had to cancel my payment through my bank.
Too many fees for garbage services 1/5
Monthly fee and then additional fees with each job paid for/posted. They recently changed the pet sitting booking options to prevent hourly rates which causes problems. App does not work the same as the full site as the site generates errors where the site doesn't and vise versa. Also does not let you cancel booking within 24 hours when stuff comes up and automatically charges your card for the booking.
Love the app 💜, but to do anything leaves me with empty pockets. 🚫$$👎🏽 3/5
I really like this app. It's easy to use and aesthetically pleasing to the eye. I just wish that I didn't have to pay to submit an application, pay for the recipient to respond, etc. The point is for me to make money, not spend it!! If the prices were lower, it may be a little better, but ultimately it's ridiculous!! When I first started with Care, I didn't have to pay for anything except the background check, if I chose to do it. And even that was a more decent price. Please change this!!
Greedy??? Maybe not, some changes to providers charges! 3/5
I have been a member of care.com for literally years, as a provider. I've found some great jobs through this service. A couple months (or so) back care.com started charging providers to receive the message from potential employers. I live in a rural area and although through the years I've found a few jobs, I haven't found enough to 'pay' to read a message. So I deleted the app! ...all that said I recently received an email and I think they have retracted that decision. I've added 2 stars to my review and downloaded that app again. I'd give 2 more stars but the calendar is the most ridiculous part of the whole app...ugh, so frustrating and not user friendly at all!!! I'll check back if I receive a notice for payment to a message ...and delete a couple stars lol
This app crashes before it can even load. Mildly annoying. How can I find jobs if I can't even get online??? 😡😡😡
I like how u help people!!!!
Awesome App!!! 5/5
I'm a child care provider and this app is my life line. I'm able to get notifications up to date when there are messages and alerts. It's free and if you decide to buy either month to month, 3 month or 6 month they will not continue charging your card unless you authorize. I have found great families to provide my service. They can give you reviews that other parents can view. I highly recommend it to families, nannies and sitters. Way to go Care.com!!!
love this site! just need some tweeks on the messaging portion.
Ok but pricey 3/5
A helpful app but when you pay your sitter using the site they charge you an astronomical transaction rate! Not cool.
Don't Charge Me for Every Little Thing 1/5
I don't use this app anymore. They charge sitters and interested families for everything. It's a charge to pay through the app. It's a charge to put in an application for a new position. It's a charge to post a job. I wouldn't mind paying a dollar or two for the app a year or even being required to get paid through the app but it's not worth the time, hassle, or money for a part-time way for me to get my puppy fix. And I used this 2-3 times a month. They lost a lot of business from me.
Love it great way to communicate and find babysitters
I'm a big fan of the service and application 5/5
By Oh I Think They Like Me
Great service and easy to use app. Love the new update to Messaging...feels a lot quicker.
Easy App 5/5
Great to find and pay sitters from. Awesome tool for parents
Great app 4/5
Found a family that I take care of now for 3 years. Love my job
Pay to Get a Job? Nice Try. 1/5
I have been using Care.com for about a year now. I stopped using it for a bit because so many scam artists and so few true prospective clients were texting me. I re-installed it today and... I have to pay to apply for jobs? For real? I understand that Care.com has to make profits but clearly they weren't that bad off before this credit nonsense due to their hundreds of social media, web, and TV ads. Not only are they putting sitters, nannies, etc. out of business; they're going to cause care seekers to receive far fewer applications! What the heck, Care.com? I think it's time to find a new app.
Love Care.com 5/5
Great site, great app, great service, couldn't go without it!
Works great 5/5
By The Philly Boss
Used three times now
Medical assistant 5/5
This site has really boosted my income. I've received several jobs through Care.com
Don't waste your time 1/5
Don't get this app. All you'll do is spend time sending out messages and trying to get a job and then the app all of a sudden tells you that you won't receive any of the messages unless you pay a high amount of money each month.
Thank you 5/5
I've gotten so many jobs because of this app, I am so grateful and appreciate Care!
Had to pay to apply for jobs 2/5
By Ms. Harley Quinn
This would've been a great app if only you didn't have to pay to apply for jobs. Like, how are you supposed to pay if you don't have a job yet? But there are a lot of options once you pay so I gave it 2 stars.
I used to love finding babysitting jobs on this app. And now they make you pay to apply for them which is horrible. Waste of time
By Crystal Clean Housekeeping
It takes time to build your reputation. But if your good at what you do then jobs will come, having good reviews. I've used care for about 5 years now and I love it. This app is how I find a good bit of my customers. Thank you care.com
This app is amazing and just an extension of the actual website.
Great app! BAD CHANGES 4/5
As a caregiver and care provider, the app does its purpose. It's is a simple and convenient way to reach out to families and offer your services. It is very easy and not time consuming at all. The app has a great flow to it and not hard to maneuver. I have not tried the video calling or accepting payments through the app so I do not have an opinion to offer
However, The availability schedule and calendar could use some readjustment.
I also would like to comment on the introduction of credits to created further revenue. As a care.com member for 6 plus years I do find this frustrating and inconsiderate. Within those 6 years I have overly advertised this site to strangers, family, and friends. I have worked with handfuls of families. This change is not encouraged and highly disliked.
Never picked 1/5
No one ever picks people of color. Very upsetting applying and NEVER getting accepted.
Great source 5/5
So many opportunities. Love it
Problem with new iOS update 5/5
By Darlizzle ma nuzzle
I enjoy this app but I have been experiencing a problem with the new iOS update. As soon as you the app loads it crashes, please fix this as soon as possible!
Love it so far 4/5
I just downloaded the app and so far it has met my needs relatively well. There is a bit of a lag regarding information that syncs from the actual website, but it was easily fixed by logging out of the app and then logging back in again. I don't foresee a need for this app for very long, but it has been doing an excellent job of meeting my current needs.
Great app 3/5
Always have loved using this app! But I have got to say that I don't normally get a quick response rate or rarely any at all for the many multiple jobs I apply to on the app!
By Sss 1017
I have used care.com many times. But it's always hard to find the help we are looking for.
They have so many applicants. But not many apply. Even if they apply most of the times the don't reply back to the ads or just don't show up for the interview. I wished they would screen these applicants before adding them to their website.
Crashes!!! Please read! 4/5
By Mizz. Panic![=
This app is SUPER user friendly and I absolutely love everything about it, from applying to jobs to messaging potential employers. The only problem is, it CRASHES on me nonstop whenever I try to apply for jobs. It's very frustrating and I feel like this just started to happen with the new updates since this was never a problem in the past. :( please help!!
Disappointed with follow through and charges to my account. 1/5
I wanted to try Care.com for a month to see if it was actually helpful, but despite sending many messages to providers most didn't respond or cancelled their interview. My posted job didn't include many hours weekly, which was probably a factor. I have the impression that many are not professional nannies, but people looking (haphazardly) for flexible work. Understandable, but follow through is a reasonable expectation. In addition, Care.com has options for payment that include a higher price for a one month membership. I signed up for that, thinking it would end at one month unless I chose to continue. Of course that isn't how it panned out. When I looked for the way to discontinue from the site, I couldn't find a way. Irritating.
Not sure about others but the app works for me 5/5
By Common sense isn't common
I've been using this app for the past almost 3 years I get so many jobs. I don't have to pay fees monthly or have any of those issues that other people have. I feel once your profile is well put together and your an actual nanny with real certifications and real reviews you will get the work. You just have to be persistent and keep putting yourself out there and the jobs will come.
Wow. I love paying to get a job. 1/5
I have been a loooonnnggg time user of Care. Here since the beginning. The fact that I now have to pay for credits (NOT CHEAP BTW) and then use those credits to apply for jobs I may not even get, is insane. And it feels like betrayal after all the time I've spent using Care and singing it's praises to friends, family and community.
In an age where there are so many other avenues of finding reliable sitting/side jobs, I would urge Care to reassess and find another way to boost it's revenue stream, rather than charging the community that has made it successful.
I have been have a good experience on Care.com. Any one interested in finding a job they love, this is the place to look.
Care.com one of the best sources 5/5
We have come to rely on Care.com for our babysitter and household care. The website is a pleasure to use and very efficient in reviewing candidates.
Easy to use but sometimes messages don't go through 4/5
Have had a lot of success using the app to find and book great child care talent but the app occasionally doesn't actually send through messages which is a big problem when trying to book a child care appointment
"Upgrade" to Message a Caregiver??? 2/5
Apparently with the app you are required to pay a monthly subscription to even contact anyone. I used to love this website but I haven't used it in a while. I thought it was great that there is an app version now, too. But the app is so glitchy and constantly shows me that blue loading square. On top of that, it is useless unless you pay a hefty subscription fee. Bye Care.com app 👋👋
Good app. Easy to use
Not too bad 4/5
I'm not overjoyed about paying but so far it seems to work out. I did have to upgrade in order to upload a picture which was frustrating. It's not like nanny/sitting is a high paid field.. so to charge so much seems counterproductive but it's a business. You get what you give.. I had better luck with this app and networking through Facebook than Craigslist.. also looking into other sitter services and websites.
Don't waste your money BEWARE 1/5
By 🌺⚽️😉💟CUTE CUTE!! ;-)
After many attempts at canceling the subscription these people continue to take money month after month. I had to speak with iTunes in order for them to stop. These people are a bunch of lying thieves beware!
Amazing company and even better app 5/5
I have been using the care website for about 7 years and the app made life that much easier! And now when you apply it automatically puts in your bio so you can send it immediately. :)
For years this was free to job seekers and I have found jobs using this app. I haven't used it in a while so I went to go back to it looking for a summer job only to find now you have to buy credits and there are fees? REALLY!!!
Highly not worth it for job seekers or those trying to find care givers this is a rip off don't fall for it. Removing app ...
Worst app ever! Don't download! 1/5
If you are looking for someone to help you, you have to pay just to introduce yourself to them. This is a rip off. They charge you for everything and want you to upgrade all the time. Even when you upgrade they still make you pay. I am not opposed to paying a fee however a good business person would attach it to the hourly wage of the employee! Not to just use the app. Don't use this!!!!!!
Great for finding babysitting/nanny jobs 5/5
This app makes it very easy to find babysitting/nanny jobs that work with your schedule
Eh not worth it 1/5
By Confused care.com user
It's nice until you realize you have to pay every month... to even contact anyone on it
Mixed feelings 4/5
By Shasta b
I got so much work from this app! Its crazy how many families I met that need help through this. However, the fees for this are ridiculous! $70 for 6 months?!?!? I did the basic, free service because I'm working as a nanny. No way I can afford that! Here's to hoping they lower their fees!