It is a good app! 5/5
It's handy. Quick check what's happening on that day.
From the very moment I stepped aboard the ship, the hub was great!! I loved how every moment was listed and the reminders on the favorites! I think it was one of the best features to have while cruising!
Very helpful 4/5
Perfect to keep up with what's going on onboard, ship time and to keep track whose spending what on the accounts. We also booked a shore excursion and the tickets was delivered to our room some hours later. I do wish it was a bit more interactive or included a mini game package for the kids. Or let us view photos taken on board.
Really good app 5/5
Nice being able to see daily schedules and current info right in the app. There's no need to even look at the Fun Times paper anymore. Everything is right in your hand.
Was also nice to be able to chat with other people in our party onboard. App really helped us stay in touch and find each other while on the ship without wifi or cellular data (the ability to text each other like we normally world on land). You can also view your sail & sign account in real time. Nice being able to always keep an eye on updated charges. Great app!
Used a lot. 5/5
This app was used a lot! Texting my family and seeing what was going on, plus knowing what is for dinner!
The Hub App Is So Worth it 5/5
By Ruben Benavidez
It's the greatest app ever made .... I was able to check my account balance everyday .... I was able to pick out and download my pictures on the spot .... this app should get 20+ Stars !!!!!
Great app! 5/5
We have used this with two cruises and love it. The ship maps are nice to have, as well as the What's Happening and the Dining Options.
We were with a group this last cruise so spent the $5 for the Chat. It was great to keep up with everyone. Don't think I'd do it for just the two of us.
Good overall, but could be so much better 3/5
By David B. Eastland
We just got back from a cruise on the Carnival Triumph. We found the Hub app to be a great idea that needs a lot more work. The main thing we were looking forward to using was the chat feature to allow our young teens to have more freedom on board, while checking in. However, the chat feature was not working on the first night, and was spotty for the rest of the trip. This was true even if both devices had good wifi signal, which was far from a given. I brought it to Guest Services attention, and never heard back, though it did get some better. Without dependability, the chat feature is much less useful than it could be.
The information is good to have at the ready. It is like a carrying the Fun Times with you, but better. Calling the maps interactive is a bit of a stretch, but they were helpful to have. The online menus for the dining rooms were wonderful.
There are some things that would have made it better. Prior to the cruise, the app is only a countdown timer, but could help explore the ship so you are more aware when you get aboard. I would have loved to see the ship's position during the cruise at a touch. The weather feature could use a lot of work, as it did not give enough info. There were a couple of times that staff wanted to get back in touch with us, but there did not seem to be a way to message from staff to guest in the app. All of these would make easy and helpful upgrades for the next version. I can't wait to see what they do before our next cruise.
Nice for the cruiser in the go! 4/5
It has all the essential info needed to know without having to keep up with all those paper schedules they leave in the staterooms..
Hub App 5/5
The Hub App Was Awesome. It helps you to find everything going on. Loved It!❤️
Lots of perks 4/5
Very informative of what's happening on the ship. Activities, the new ability to buy your pictures through the app, etc. There were just a few things, like on the spa, that we couldn't find but I think that's due to the fact that you have to contact the spa directly.
Love this app 5/5
2 nd time to go on carnival and use this app and couldn't have found my way with all the actives without it.
Very useful 5/5
The $5 chat function is worth it! The best part of the app was being able to see what was open and when. There were menus posted, and what entertainment was happening and where. You can favorite an event and the app would remind you. If you're cruising Carnival, it's a no brainer.
The Chat option is worth it 5/5
The app has a lot of great features, like being able to check the day's menu and all the other restaurants and bars that were currently open. It also shows you the events of the day, reminds you of the ones you liked, which of your friends liked the same events (in your group, if you asked to all be seated together) and stays up to date with closing and opening times. But the best part about the app would be the Chat function! It only costs $5 for the whole trip per person to have it, and it works really well as long as you don't close the app (including notifications on your Apple Watch)! Well worth the money as a substitute for the old post-it note on the door system to coordinate with a large group!
Very helpful, but... 4/5
It would be AWESOME if there was a feature to show you exactly where you were on a map. The wifi on board is lacking to say the least, so it could be a great addition to make the app better.
I would go again 4/5
It was a good trip but they charged you too much for almost everything
Amazing app for an amazing time 5/5
Kept us up to date with all that was going on with the ship. Included your account summary to look at your finances and even shore excursions for the whole week. There's a plethora of features available and they all work together to make sure you get the most out of your carnival cruise!
Sketchy Wifi, great app 4/5
Parents, grandparents & teens went on Elation out of Jax 8/2017 & the wifi/chat was intermittent but the app itself is good. Paid $5pp for chat & even with intermittent service I was happy to have contact between 3 rooms & 10ppl
Very fast 5/5
Best app to use while on vacation
Nice & easy to use 5/5
Well done Carnival 5/5
I love that it showed all the events that were going on, and if you favorite an event you got a reminder when it's getting close. You can use to purchase pretty much everything, and it's shows what excursions they have at ports. They don't leave anybody out. They have gathers through the day for people who relate can all meet up, like the LGBT gathering, now I have lifelong friends and good connections. Carnival, you're the best!
It's nice 5/5
Very nice, shows the time, activities, food, account info and whatever you need. All in one. The only thing was paying to keep in touch with people, which is something we didn't do
Useful when cruising 4/5
This is great app to have when cruising in carnival especially when you have a lot of people. It helps you keep in contact with everyone and activities on the ship.. the only down side to it is that it only works on the ship wifi. So when you dock at a port and you get off you have no access till you get back on!
First Time User & Cruiser 3/5
As a first time cruiser and all the overwhelming information you receive, this app really helped me organize my events and find eating options at any time. It also helped me keep track of my Sail & Sign expenses, although the total does not calculate the credits to your account. I'm rating it 3 stars only because I think the chat feature should be free. It was difficult to keep track of friends and family because of the lack of communication and many times we would miss attending an event together because we couldn't communicate, but paying for that feature shouldn't be an option. Cruising was an amazing experience, but it can get very pricey and there are always services and products being marketed at you. Being able to communicate should be free. Hey we could all be arranging to meet at a bar to spend more money and have more fun!!
Extremely helpful and useful around the ship! Awesome app, thanks Carnival!
I loved this app. It help my my family and friends plan our day. It also kept me updated on my money situation. I will say the wifi isn't so good but I don't blame the app. I highly recommend you download this.
Great App 4/5
This was so useful for staying in touch with friends and family. No longer do you have to worry about your family members knowing how to use a radio to stay connected! The only reason for 4 stars is the messages started to send late, sometimes the next morning and they would also disappear from the app for no reason at all. It is a young app that needs help, but provided my family a way to coordinate like never before on-board.
Carnival hub app 5/5
By Pancho Tamales
Excellent!!!!!! As the crew
Wants to be useful... but isn't 2/5
The app is ready to be great. It has the day's events, ship maps, dining options including menus, and port information. However, the main dining menus were consistently wrong, and I could never get a full listing of activities. We bought the $5 chat feature (per person in your group!!) but it often took 10-20 minutes for the texts to go through. And - in order to receive chats, you have to be in the app. Not helpful if you're trying to chat someone who isn't currently using the app. At the end of the day, going "Old School" worked - using the ship maps on every floor, at all elevators; using the daily paper schedules, and agreeing to meet at a certain time and place. The app has a lot of potential and I hope Carnival invests in it because it could be really useful.
First time cruiser 5/5
This app was amazing. It lets you know the events, maps, search options, and reminders. Easily add what you want to do, by clicking the heart, and the app will remind you before the event begins. It was my first time on a cruise and it was overwhelming, because of the many things happening all day. This app simplified ir for me.
The app ran fine for 2 of the 5 days on the Valor. I purchased the chat plan, which was a waste of money. The chat wouldn't work when the app did. Needs an overhaul.
Carnival cruise review 5/5
Great service and great employees and the shows are special
Cruising with carnival? Must have this app 5/5
By Vishal p
From opening times of each bars or restaurant to your favorite show times and what's going on and where also the deck plans. Loved the app with my recent carnival experience.....
By Marius CCL
Congratulations Carnival Vista, truly a must have app while cruising! Got to view and purchase all my photos taken during the cruise while on board, no hassle, downloaded all to my phone with the Carnival Hub App. No need to purchase an internet plan to use it, great experience!!!
Amazing App 5/5
You HAVE to have this app during your cruise. Everything is at your fingertips: stuff to do, ship map, food hours/locations, weather, etc. Free to use!!
Very convenient and easy! 5/5
Was very easy to go through different activities of the day. When you mark events as "favorites", it will remind you 15 minutes before. You can also see the dinner menu every day! Great app!
Very helpful 5/5
This was a very handy app to have. Let's you know what's going on and when. You can get the dinner menus at the touch of a button. This app also lets you keep track of you sign and sail account.
Good when it works 4/5
The maps, schedule, and other functions work great, and are very helpful. The chat is really useful - when it's actually working. Several people in our group had only intermittent chat access, and we often got messages hours after they were sent - or sometimes not at all.
By Pie mic
Easy n convenient to use
Okay for basic needs 3/5
This app is great to keep up on what's happening on the ship, but could be vastly improved by allowing users to book reservations in the Steak House as well as the spa through the app. Dinner menus and anything you can access through the stateroom TV menus would also be helpful
Worthwhile on Carnival Freedom 5/5
By Barber of Seville
Very pleased to find out about this app!
Never missed an event on the ship and was great at keeping in touch with everyone in the family.
Highly recommend it to anyone cruising on Carnival!
Useful for staying connected on ship 4/5
By Hot Taxidermist
Just got back from a 7-day on the Dream. This app was a great help to us - when connected. Good to see what is being served in the dining room. Chat is easy. Scheduling made easy.
1. Frustrating that it will only work on the ship wifi and when phone is in airplane mode. Would have been good to see the schedules while at port to decide what we wanted to do in the evening while relaxing on the beach OR to chat with other users in our group when not on the ship.
2. Having a GPS integrated to see where the ship is would have been good too; not fun to only know your location when you are looking at the tv in your room.
3. Would like to see the kids groups schedules in the app too.
Overall, made the cruise more enjoyable but still has room for improvement.
It is very useful
Just came off a cruise. And this was such a helpful app. Too bad I leaned about the app, while I had 2 days left. But I took advantage of it and loved it. Just wished they would add what kind of foods they carried on the lidos deck buffet.
A must have on the ship! 5/5
By Sea J
This was so great! Didn't have to pull out the bulky itinerary all the time. It also has the menus of the day for the dining room. And you can set reminders for events you don't wanna miss. WHAT A GREAT APP!
Easy and useful 5/5
This was great for seeing what activities were going on where and setting reminders!
Not Perfect But... 4/5
This was our 7th cruise. First with The Hub. I can't tell you how useful this was for communication between 6 people in 3 different cabins. We did have some notifications not come through here and there and moments of just spooling so it's not perfect but it's a must if you have a group of people crushing together.
On the other hand...think about it before you buy the wifi plan. The basic plan is soooo slow so it might be worth it to upgrade to the faster package.
Carnival app 5/5
This app was very easy to use. We were able to find the shows we wanted to see and keep track of eating times. It was al lot better than walking around with a piece of paper.
Constantly Refreshing 3/5
It was great that be able to keep in contact with our family on board. Pictures and events going on was great too! Only down side was that it would lose connection without us knowing and we would have to then refresh the connection multiple times in one day.