Sometimes works 2/5
It's a bit of miss on shows that will stream.....a lot of errors.
Cancellation problems 1/5
I've spent all morning trying to cancel my free trial and have had no success or support...cbs tells me to contact Apple through some weird Internet address.
Can someone please help, I expected better customer service from cbs.
Great app and content library 5/5
Worth every penny.
Won't open 1/5
By Cool bean glo
I deleted and downloaded again, still won't open
I like it, I am sure if anyone has problems its mobile network issues 5/5
By Dr Tovar
Works for me, iPhone 7 user with unlimited data.
Can't even open 1/5
Crushes at start.
They tried but they made an inferior experience 2/5
Tried to watch the emmys. Commercials were 50% louder than the main show so that every time it cut to commercials, my eardrums blew out. Then app crashed. When I reopened, it didn't properly save where I had left off. Here's the major problem, I can't scan to where I left off using the slider, because every time I scan the slider, they make you watch 2 minutes of commercials. After scanning 3 different locations, and having to sit through 6 minutes of the same commercials back to back, gave up. CBS should outsource streaming to Netflix or Hulu until they get their streaming experience right.
Needs work 3/5
Lately it's been having issues playing shows. It will say fatal error, video currently unavailable. Please fix that.
Video Playback 5/5
Happy with the service and video playback.
I want to love this app so I can watch college football away from home. I hate I have to pay extra for it. I have DIRECTV, so I would have to pay for CBS twice. To me, worthless. I can watch all other networks free once I sign in to my account with DIRECTV. What a total rip off. I do realize no one from CBS will ever read this, and it won't ever change, but I feel the need to say it anyway. I'll just wait for all their shows to hit Netflix, USA, or on demand. Cheaper than this scam.
I love CBS 5/5
The shows, prime time etc, thank you guys.....
Not a very good app 2/5
Lots of error messages & glitches.
No way to skip ahead in the app.
Poor cooperation with native iPhone functions on the swipe up menu (skip ahead or rewind by 30 sec).
This is one of the "big 3" networks. They can do much better.
In an increasingly "stream" based media culture, you would think they would strive to be competitive and have a better interface.
Love love love 5/5
Absolutely love that I can come and watch an episode of my favorite shows that I may have missed!! It's the best ever!!!
Too many adds for a paid subscription 1/5
I subscribed to content on the CBS app so that I could watch the Emmy's last night. I planned on taking advantage of the free trial to see if I would want to keep the subscription.
When I watched the Emmy's live last night the # of commercials was ok, but when I watched on the app today for about 30 minutes, I probably spent about 70% of that time watching commercials. For free content, this might be acceptable (although it was pretty unwatchable to spend 20+ min watching the same 2 commercials), but for $5.99/month that's pretty unacceptable. For a little more per month I can watch Netflix, which has zero commercials and way more content.
I cancelled my trial today in advance of the end of the 7 days because I don't plan to spend the next 6 days watching commercials.
Barely functions 1/5
By Never Been Happier
Tried to run on Apple TV got errors. Download on iPhone, crashes. Then iPad. Nothing. So cancelled that right away.
Newer versions causing nothing but problems. 1/5
CBS All-access customer. I've been using the app for over a year now on my iphone. Sometime within the last couple of months there was an update and now the app is just awful. Sometimes it starts, but just hangs. Most of the time the app crashes right after starting. I've deleted and reinstalled the app several times as well as restarting my phone. I've also been to your "devices" website to see if there's a workaround, but found nothing useful. Please fix!
CBS Doesn't Let You Cancel 1/5
It's a trap. CBS pretends to offer a free week to test CBS All Access, but makes it impossible to cancel so your subscription will auto-renew. Their "help" pages lead you down dead end roads and emailing their "here to help" support desk directs you to their "help" pages. Great shows but not worth the frustration of signing up for the subscription unless you want it in perpetuity.
Horrible app 1/5
Doesn't work well. Hated the service
Do not get. 1/5
This app is garbage. Could not sign in, could not subscribe, kept telling me my zip code is wrong, could not find a way to watch live TV, featured shows went across the screen at 1 per second, and the only thing it would let me watch was the fall preview for awful programming. CBS appeals to the lowest common denominator and they created an app that suits that group. I would give it a zero f I could.
Great App!!! 5/5
By Gator fan71
Serves my needs perfectly!
Zero stars - cannot watch shows 1/5
What is the point of an app that teases you with the possibility to watch shows but in the end doesn't permit you to. They only play for paying subscribers?? I pay every month via Uverse and other TVapps recognize and use that. But not CBS. The final straw is that this is the station that routinely (more than 50% of the time ) randomly delays Sunday programming which creates an even stronger need of viewers to replay shoes due to cbs scheduling incompetence. Ridiculous.
Updating 9/2017 -- CBS has shut down its feeds to DirecTV. This app does not make up for anti-consumer management strategies.
Hate CBS! 1/5
Can't even access the app because it won't recognize my zip code as "valid"
CBS is the biggest bunch of the most ridiculous money grubbing jerks! Why can't they just give you access on regular cable apps like EVERY other BASIC CABLE channel!
Don't waste your time ... or money 1/5
This app is simply put, a joke! Awful dreadful just not good. Even with a direct tv account most other tv apps let me watch anything without paying. But not this one. They only have 2 shows I watch.... You ain't gonna get this mans money ..... Delete
Doesn't use IP address to determine location 1/5
Title says it all. How are you determining my location if you are not using my IP address? I'm showing incorrect live feeds for my location based on my IP address.
Only is connected with 7 cable providers 2/5
I want to watch on the app using my cable provided log in and I can't use xfinity/Comcast.
Anxiously awaiting Discovery.
Don't take to bed with you!
They ruin NFL sundays and their app is a dinosaur. None of the buttons even seem linked to open anything. I am trying to give you my money can you please produce an app that allows it?
Forget having access to NFL games... 1/5
They advertise nfl games, put their schedules on the home page and then don't allow you to watch them routinely. I swear the cable networks are the most clueless folks walking around with $$ today, what a shame they can't figure out how to deliver content to people who are willing to pay for it.
Bad tv providers. Stupid that you need a location for us to watch. We only want to watch football. Nothing else.
Nothing works 1/5
Your app is awful. Tried signing up multiple times and keeps telling me my zip code is "invalid". And Direct TV isn't on your provider list which I use to sign in to all my other TV apps. Would have signed up to watch football but your app is just the worst.
DO NOT WASTE YOUR MONEY; don't even waste your time. 1/5
NFL has exclusivity. We all know that. But don't claim that I can watch a specific game based on my location IF I UPGRADE to the $9.99 package if I can't actually watch it. They will not give me my money back because I didn't read the 14th paragraph of the fine print.
Not "full access" 1/5
By lost Pats fan
The only reason I tried this was to watch NFL games while traveling but the live TV portion doesn't work and there is no access to NFL games on Mobil. AppleTV could only pull up one game in the regional market I was currently in. Lame and a waste of money
Great app 5/5
It's a great app for us cord-cutters. Nice user interface.
Less than 1 star 3/5
Too many bugs won't load properly. Takes forever to load. Need forward and reverse buttons
Horrible for binge watching 2/5
The most painful thing about binge watching the Good Fight was that it kept showing the same 3 commercials over and over again! Bad enough I was paying 6.99 for the privilege, but if I hear "smiling pile of poo" one more time I cam going to throw something at the TV.
It crashes 1/5
The app crashes every time I open it so I can't use the service I paid for!
Crashes every time... 1/5
...in Apple TV. Just signed up for the trial version and it crashes whenever I open it. At least it's consistent.
I LOVE THE CBS APP
Bold and the beautiful 5/5
Love getting to watch episodes that were interrupted.
fatal error 1/5
All I get is an FATAL ERROR MESSAGE and nothing works besides life streams On big brother this is on your end CBS FIX IT many other people are having this problem.
Lost electricity - thanks Irma! 5/5
By Georgia Unicorn
Haven't had any issues viewing on my iPad, even using my iPhone as my personal hotspot. We were without electricity for 4+ days and I still got to watch my show. Thanks, CBS!
Awful. Nobody should pay for this. 1/5
Trying to watch a show was an exercise in frustration. The video would regularly stall, and forced me to watch the commercials again and again when restarting the app to fix errors about videos not being available. The app also tried to end a video early and play an earlier episode as an "up next" video even though there were several minutes left.
Serious Fail. If CBS wants me to walk away, this is a good way to do it.
Best cbs 5/5
Great for watching missed shows
CBS app crashes immediately upon open on iPhone 6s Plus 1/5
I pay $10 per month for an app that won't open on iPhone (it still works on Apple TV). Pathetic.
Being able to keep up with the news while awaiting hurricane Harvey was essential.
My CBS APP was the only way to have contact with the local news & weather
After the storm pass it was a good way to unwind after spending the day in the heat cleaning up
Love my CBS APP
Videos won't play 1/5
When do the developers plan on fixing the issue where videos do not play? Every video I click on comes back with "Fatal Error", "video not available at this time". I deleted the app and redownloaded it but it still won't work. This is one of the most problem prone apps I have seen.
Works when U verse doesn't
Many bugs 4/5
By Marki 12367890
The app stops playing video when I connect Bluetooth headphone. It plays the audio on the headphone but stops playing the video on the phone or iPad. It wasn't like this before.
That problem fixed still sluggish comparing Netflix or Hulu app
Works great, and shows are updated constantly.
CBS can keep their ripoff app! 1/5
Have to "subscribe" in order to watch anything worthwhile. All other competing network apps allow you just watch. ABC, NBC, FOX, CW are all much better and do it the right way. Screw you CBS, you can keep your ripoff "All Access" as well as your app.