Can't edit the spine of the book, which is annoying when the dates are incorrect.
Limited editing of pages. Can't select just one volume to send (have to buy all volumes unless you manually remove the photos you don't want printed - SO ANNOYING).
Cool idea. Affordable. App needs help (UI clumsy, features limited, runs/updates very slowly). Hope the app improves.
Update 2/23: 5 stars for customer service. They reached out and addressed my issues and fixed the spine for me. It is rare to encounter amazing customer service so that alone deserves adding 2 stars.
Looking forward to my future books!
So easy...great for busy moms! 5/5
Give your kid a hashtag and print books specific to each of them! So easy and super cute. Cheap enough that I don’t mind my kids browsing through them (...I still haven’t gotten around to organizing a baby book(s) so these make me feel like I’ve done something!)
Great cute little books ! Pricing is great!
Edited 2-20-18 5/5
Edit: After posting review the customer service team was very quick to respond and offer help. After a couple emails, Chatbooks fixed issue for me (I didn’t even have to go back and redo albums). Very happy with product and service!!
Original: I don’t know what kind of glitch occurred, but I had albums made of my “Favorites” off my phone. I had 3 of my five ordered albums delivered today (still waiting on the other two, I guess they are coming soon?) and each album was of about 20 different pictures that just printed multiples of each, instead of 60 different pictures. The albums did not look like that when I last checked them on the app. I now deleted my albums, my app. Total waste of money.
First time 5/5
By Grandma Annie Liz
Chatbooks made journaling my photos super easy. Anybody can chronicle their memoirs.
Money saver 4/5
By U R thin
I love this! I have always loved looking at my old photos and kept thinking my kids would never have that because of today’s social media. So I would spend hundreds of dollars getting photos off my phone BUT thanks to chat book not only do I get my photos cheaper but already in a Brooke with captions added! And no worries if you lose the boom or they get ruined because the book stays in your account and can be reprinted!! Genius!
Great App 5/5
Easy to use
Easy ordering 5/5
I love physical picture books, especially as gifts. People love to receive memory books of celebrated occasions.... I love the easy ordering and FREE shipping!!
Love it! 5/5
It is just as easy as the very entertaining ads say. So glad I use this app!!
Not sure why, but my
Photos are not uploading in chronological order any more. I have them upload from my favorites album, and they are all mixed up so now I guess I have to go through all 60 photos and move them around to arrange them chronologically? Ugh
So far so good! 5/5
I have ordered from chatbooks a few times now the books are perfect size the pictures quality is great! I no complaint.
Incredibly user friendly. Much easier to use than Shutterfly
By yellow life
Chatbooks are awesome and so simple to use! Their collection of covers are super cute and you can also use your own favorite picture for the cover. I love having the personalized books to keep track of my favorite memories.
Love this 5/5
I get a book mailed to me every 60 pics only 10 dollars a month. Love the idea and I have memories to hold onto forever.:) really recommend this.
Love Chatbooks! 5/5
Favorite book app/website by far! So easy to use, and love the simple classy look. Helps my family keep their memories alive. Thank you!
Great, but... 4/5
I love it BUT... please give the option to deactivate the auto print function after 60 photos are loaded on the series books. I like creating them at my leisure and hitting the order button when I’m ready like the custom book option lets me.
Love it! 5/5
I had a few problems with loading at first (I was doing 300+ photos) but the Company emailed me and it all got sorted out within 48 hours! They were fantastic and my book is on the way! I can’t wait to see it!
Won’t log into PayPal 1/5
App seems to work great until I try and use my PayPal. :( I guess I won’t order anything.
By Miha is cool
So easy and I just received my first book - 311 pages from our trip!! Amazing can't wait to start on all my others!!
Best Memoirs Keeper 5/5
Love it easy to use and best memoirs keepers
My Instagrams series 5/5
By Scarlet Köhler
Your help is always very useful and quick. Thank you so much!
Arranging photos isn’t possible? 4/5
Tried everything and just couldn’t see how to rearrange the photo order....? A little maddening. Would otherwise have given it 5 stars.
Cool service but 1 book per cart?? 2/5
Ridiculous that you can’t order multiple books in the same order. I just paid extra shipping of $24 x 3 so that my three kids could each receive a chatbook by valentines. Had to enter three separate orders. An.noy.ing!
p.s. I asked chatbooks about this last February and they told me this was something they were working on. Here I am one year later and same story.
This is the easiest way to put all of your memories together! So simple and quick!!!
Greatest memories in photos easier to look back. Thank you Chatbooks ❤️😍
# issues 2/5
I love the books I order and how they input all the information straight from my instagram account! However, I am having the hardest time figuring out how to print just posts with a specific # associated with them.
Great customer service 5/5
Whenever I have an issue with an order I get a quick, friendly and helpful response! Love my hardcover books too (haven’t tried a softcover yet). There are a couple things I might change about the app, but just wanted to write a quick review about their service!
4th Book 5/5
This is one of the easier scrap book apps to use. Also customer service is responsive.
Promo code didn’t work 2/5
Got a referral link from a friend didn’t work. Relatively easy to use but had some customization issues - wasn’t exactly as I’d hoped. I hope the quality is good to capture all the pictures of my baby’s first year
Need other sources! 1/5
Would love to use you but we don’t use IG and we only post a few photos to FB. We travel a lot and need to be able to access iCloud or google photos or Dropbox. Limiting it to those few sources, and only having it as an app and not a website, is the reason why we don’t use you. Booo. If you change that, we’d definitely use CB.
Affordable Awesomeness 5/5
I never want to delete the photos from my phone. Now I can order a book of them and only keep my favorites on my phone . I order a book every year just for that, and I’ve ordered others that I’ve made for family members. It’s so much cheaper than any other options out there too, and the quality is amazing
Fast and easy! 5/5
Can’t wait to see the final product!!!
Incredible Customer Service! 5/5
I have truly never encountered such wonderful and kind people before. This is my first time purchasing a book and I am already so pleased simply from how amazing the customer service is. Truly unique!
Love it!! 5/5
This is my first time using the app. It is been a great experience so far. This is a great way to keep up with your photos. Can't wait to receive my new book!
Thank you 5/5
I love you guys!!! You are doing amazing job !!!
Good idea but bad execution 3/5
I like that the app can easily pull photos from your phone. One star for that. Took 10 days to get to my door, another star for that. Cover was worth the upgrade, earned them another star. However, the whole point is the quality of photos. My color printer honestly can print better quality. I will be uninstalling this app and just stick with prof printing company.
Perfect for on-the-go People 5/5
By STL lady
That Chatbooks App is super easy to use. I even had a sync problem with photos (impatience on my end was the issue), and Chatbooks helped me personally to resolve it. Amazing and over the top customer support! Love the simplicity of this option for a photo book. I made it and ordered in under 15 minutes.
My favorite 5/5
I love love love Chatbooks- we look through our books weekly!! Such sweet memories! ❤️
Ease and speed 5/5
Brilliant for a quick gift! As an artist running around. I build simple solutions with a nice tight impact using this platform.
So incredibly easy to use!!!!!! 5/5
By Syd & Ave's Mommy!
Love love love!!!
By Heck Yay!!!
This app is SO easy, user friendly and the perfect tool to document all those precious moments! Love that you can make one big book or multiple books! Best app ever!
Absolutely Love Chatbooks!! 5/5
These have been hassle free memories that I can have at my finger tips. I love that I can leave my children a physical legacy of memories and photos in this digital world. Chatbooks makes it simple and affordable!
Best Memories 5/5
I have now ordered 4 Chatbooks and I display them on coffee table in my living room. I love that they capture a moment in time. The colors are vivid and the quality of the materials is very good. It is very easy to select, edit, and arrange photos for printing. Price is reasonable.
Decent little gift app 4/5
Sometimes messes up captions, but affordable
Great product! 5/5
I use this for both business and personal. I like to keep clients informed and educated on services and products. This has been a wonderful way to do so.
Easy, quick, perfect photo book app 5/5
By Geo fan ghgf
Very user friendly and easy to use. You can keep it simple and let them do the work or be as involved in editing as you want. Perfect app!!!
Thanks Chatbooks! 5/5
I love the app! Especially after seeing episode on Shark Tank. My friends, and family absolutely loved the first book I created! As I have pictures going back ten years (using FB). Love it, and will continue using!
Customer Service is amazing! Product is wonderful 5/5
This company really know what is most important. The customers... and t shows! Love the products and can not stop ordering!! First time mom.. lifetime Chatbooker!
Referral links don’t work 4/5
I love this app! I want to share with friends, but the referral links don’t work 😕
For all you busy moms 3/5
For $15 hard cover album with free shipping, it’s definitely not a bad deal. In fact, the app is convenient to use and the process of ordering is just a tap. However, I am taking off two stars for:
1) Book came with bent corners bc it was shipped in a soft flimsy envelope. Yes envelope says Do Not Bend but it’s the post office! The glue on the envelope was coming off so the envelope was opening up!
2) Photo quality isn’t top notch. Some photos have a thing white vertical line going through. I’ve had Shutterfly albums with much better quality but then again, I paid much more money for those.
Overall I recommend this for the busy Mom. But you get what you paid for.