Wrong Answers 3/5
I believe we should be credited if the answer is wrong.
Less Content Than Desktop Version 3/5
Whenever I use this app on my iPhone X, almost every solution manual contains missing steps, but when I visit the desktop site on my same phone, the exact same texbook problems have the full solutions. Please fix so I can go back to using the app instead of fumbling through the desktop website on mobile.
Paying for a service that doesn’t work 1/5
I saw someone with maybe the same problem. I pay for chegg study and I can’t see any solutions. I use this for literally like 2 text books. Every time I open the app and look up solutions it won’t let me see any of them like I’m not paying for it. I’m paying for this service and it says I’m subbed. I can’t look at any of the question I NEED to. There is just the notification telling me to subscribe I press continue literally says I’m already paying for the service and I still have zero access to it and any of the solutions.
Continuously signing out 1/5
Whenever I use my browser to type in a question, it continuously kicks me out. I pay for chegg, so it's not like I don't have a legitimate account or anything. Didn't think they changed any policy or whatever and getting increasingly frustrated with constantly either being kicked out, directed to the app (which I don't prefer for my searched questions), or just no getting anywhere in general.
App never works 2/5
Honestly I’m so frustrated with this app. The website is 1000 times more functional. The search bar is the worst and none of the answers appear even though a simple google search shows that there are answers to the specific question I’m asking. Additionally, every time I try to look at a textbook solution from the web, it forces me to open this useless app and then says “oops there’s been an error”. So now I’m unable to view the answer at all. Chegg is much better when using a computer and not this app.
I Payed for the month and i still can’t use the app. 1/5
By Lauren E. R.
I payed the $15 for the month and it still won’t let me view the answers and when i log in online it asks me to pay again
By Boj 321
Paid for it doesn't work got charged anyway after messaging them got no answer don't bother
Works great when it used to work! 3/5
I used this for my fall classes and everything was great. I have been trying to rent a book for the last 2 months but it (the website)only loads half way, and I get an alert saying the Chegg site is not secure and it takes forever to load on the rare occasion I can get it to load. I have a quiz this week and I can’t wait anymore so I’m moving onto amazon.
fast & easy 5/5
Can't complain. Everything has always been quick and easy with Chegg. Love this app!
Good app, but having errors. 4/5
I been using this app this hole semester and it was working really good, but this last days I been having troubles trying to log in into my account, I put my email and password but it doesn’t work. I tried to log in into my computer and it work, in safari also worked but I cannot get it to log in into the app. Please help as soon as possible.
Not worth it. 1/5
If you’re planning on using chegg, don’t. Just learn the material or get a real tutor. The website is slow and takes a long while to get fully logged in; it will kick you out. They may message you about your account termination if you post copyrighted material, even though they fail to provide evidence. The majority of the information is copyrighted and over half of the answers are incorrect. I was truly disappointed with this company and with the app. Also, if you have subscribed the only way you can unsubscribe is directly through the website. It’s a pain in the butt to deal with.
Best BEST app 5/5
This is the best app ever, I love it, tutors are awesome and there's always one available to help. Questions are answered in less than 10 minutes which is great! This app is just amazing 🙌🏽🙌🏽🙌🏽
Nice app. One suggestion 4/5
Love the app, well organized and very similar to the website. One suggestion I will make is that we need to be about to comment on questions that were asked to experts. I wanted to comment back to an expert to get an opinion and there was no way to write one.
Good but app needs improvement 3/5
The app cuts off the problems most of the time even if you enlarge the image it is still cut off, also I normally type the question into Google for quicker results which then redirects me to the app but half the time it opens the App Store first as if I need to download it even though I already have it. Therefore it is much better to use on a computer.
Bad app, bad service 1/5
By Teriyaki Freak
This app neither lets you comment on your own questions or pet you contact customer service when you need to voice a complaint.
Some good and some bad 3/5
Often times when I was searching to see if my homework question had been asked before, and there were no matching results, I would post a new question. Except, before it would let me finish posting it gave me a notification saying that there has already been a similar question asked-even after already searching for it with no results that matched. That was very frustrating and time consuming and happened on more than a handful of times. They also make it very difficult to unsubscribe.. The app says to log onto a desktop and go to their home page.. It says there should be a “pause/cancel subscription” button but there isn’t. Under frequently asked question it says that you have to call or chat their phone line to cancel your subscription. But, the chat and phone line have limited hours that you can call in.
AMAZING APP 5/5
Absolutely amazing! It helped me out a lot with my accounting class.
Only using it because the website forces me to download it 1/5
Doesn’t take you to the actually answer for homework help.
Better than Mathway !! 5/5
By Brit 🙃
So far I use this app to help me in college algebra. This is 100% more helpful than my actual college algebra book. They give you related problems that look similar to the problems you are having an issue solving, unlike textbooks that have easy examples but hard problems during your homework sessions. This is my first time using this app but WILL NOT be my last. I can’t wait to use this app next semester for my upcoming classes 💙
Forces download 1/5
I wanted to look up an answer on my phone in Safari, but it won’t show me the answer unless I download the app. I mean, I’m already paying for your service, isn’t that enough? Last time I subscribe to this garbage.
It’s Okay. 3/5
This app/website would be a lot better if the answers were more reliable. The textbook examples aren’t really explained well and some of the textbook questions aren’t the same even though the textbook is. I feel like the answers for the textbook questions aren’t written by professionals like Chegg claims. It has helped me somewhat, but I wish the answers were better explained.
By dont dl chegg
DONT DOWNLOAD THIS APP!!!
IT’S IMPOSSIBLE TO UNSUBSCRIBE!!!
CHEGG HAS COST ME $200+
Kicked out 3/5
By Stuck on fishys
This app is really helpful but they need to fix it. It kicks out out then when you sign in again half the time it’s lost all your books and you have to resubmit the ISB numbers to get them back. Constantly getting kicked out is obnoxious enough but not saving my stuff? Come on!!
Does what it needs to, delivery could be better 3/5
By Flurr Ball
For solutions, the quality and quantity of information is pretty good.
Finding it not always easy.
I have to log in every. Single. Time. This gets old. I understand that this is probably to discourage abuse but it’s a real hassle. It wouldn’t be so bad if I didn’t have to search for my textbook every single time. I use the same book every day. Why make it so inconvenient?
The search feature to “find” questions that have already been answered is horrible. It pulls up many irrelevant results. Using google to search the site is more efficient, but then I am often stuck in a “please log in to view this answer” loop that leaves me unable to view the answer. Once I am finally logged in (AGAIN), I land back on the Chegg home page or the app main page, still unable to see or find the question I wanted to view.
Finally, please bring back the option for an annual subscription. There is no logical reason to only offer it “intermittently” unless the intention is to only offer a good value “intermittently”.
Would be great if... 1/5
When the app works it is great but they will routinely lock you out of your account when they believe multiple people are using your account. Anytime you contact them they ask the same dumb questions and tell you that your account will be unlocked in 24 hours. I am 100% certain nobody is using my account and I use the same exact 5 books all semester. Eight months of faithfully paying for the service just to be locked out because their algorithms are incorrect. I'm canceling my account immediately, its not worth the headache.
Strongly bad for computer science. I didn't receive any solution.
Doesn't login 1/5
The app does not let me login. This app is otherwise useless
I don’t know why I pay over $15 a month for this. The app changes all the time and it is increasingly tedious to get to the solutions section.
Great app 5/5
By N a t e S p a r k s
Perfect for assistance when you need help understanding problems
This is the greatest app for anybody who want to learn! What I like about this app is the response time, I send in questions and within minutes it’s solved (fast response time)! They made it even easier with the new update that allows chegg to check their data base for prior existence question identical to your question (time saving)
Apple Watch? 5/5
Okay well this is such an amazing app, but.. waiting on the Apple Watch support? We need this app on the Apple Watch PLEASE!!!
By Sole sales
Useful but 1/5
Not easy to cancel subscription
Great but could improve 4/5
I love the app, its great! Very helpful and useful as a college student. However, on the iPad I wish it would allow for split-view between two apps like other apps can, but currently it cannot. :(
Crashes every time!!!! 1/5
Every time I try to view a Q&A solution it crashes!! New update looks nice but it has a lot of bugs!!
The app is good.... 3/5
For seeing the next step of the problem.... until you don’t understand why or how they did what they did. There are usually comments indicating that other people were confused with the same step, but when you try to see the comments to see if someone explained further, it says “NO COMMENTS “ EVERY TIME! I have yet to actually see a comment even if it says there are multiple for that step. Please fix.
Can't get my recent textbooks 1/5
This app gets worse every time I use it. Now I'm stuck at a coffee shop unable to study using chegg because their worthless app doesn't have my recent books like the site does.
Oh, and the site just redirects me to the app.
When did you guys start to screw everything up?
App is terrible. 2/5
The service itself is decent. You can ask 20 questions a month, and depending on who answers you can either get a well-explained and thought out answer or some anonymous person giving an unhelpful response.
The app itself is terrible. Difficult to navigate and the Q&A section freezes and refuses to work.
Please try and make the interface smoother to use, I've seen phone games with better layouts.
This app won’t save the recent solutions manual and asks me to log in every single time I open the app. It worthless. Use the site for a better experience 👎🏽
Only one thing that annoys me 2/5
Really do love this app there is only one thing that annoys me and I wish someone could fix it. Making it easier to find your solutions, if I bought the subscription I feel like I should have access to the solutions to the books I order on the home page on the app not have to hunt for repeatedly. Or at least have them save in my recents. It's small but it's really convenient and shows that you know your consumers needs. Also I’m not sure why but if I find a link on the internet all it does is open up your app to the home page and doesn’t take me that question I clicked on when I was on web.
Survive College 5/5
By Shaeid Patwary
Just for $15 a month - you get detailed step by step solutions that will help you understand how problems are being solved! This will save so much headache and heartache and you will end up doing well in your classes by understanding the material much better! Physics, Calculus, Chemistry - you name it!
Exactly what I need! 5/5
A friend in my class told me about this. The fact that it has all the answers to all our homework alone makes it worth the $20.
By Mini mainy
Good app but sometime they have late respond
Quick and Easy 5/5
I've been using Chegg for my online courses since fall of 2016, and have had books delivered to three different states over the course of that time. They give you a free 7-day period where you can read your text online while you are waiting for the physical copy, which is great in situations where you decide to add a class at the last minute, or procrastinate like me! LoL I've never had issues with the time it has taken for the delivery, except to Hawaii. Although it was not Chegg's fault, if you are having a book shipped to you in Hawaii, allow for a two week window before you need it. Otherwise you are likely to not have it in time doing to shipping delays in California. Other than that, I've had a great experience, and for your convenience, you can drop the book you are returning back into the same box and you're good to go with their free returns!
Chegg is great 5/5
I wouldn't have graduated without it
Well done. 5/5
Great help with chemistry.
False multiple user account report 2/5
Absolutely amazing 5/5
Rented a book got it within a week. And was able to return it for free. Love the app and rented the book for much cheaper than the school's store.
First time 4/5
This was my first time using the app and I am very pleased. I like the option of being able to rent instead of buy, and they offered me free shipping.
What the heck Chegg 1/5
I can't use the app to search for solutions nor can I access my Chegg account using a mobile device. What am I paying for then every month?!?! The app only wants you to request for a tutor, so I can get charged?!?! Please no thank you!