Jerk Modal 1/5
By Michael Critz
This app would be 5 stars, but it too frequently asks for a rating. So, I gave it one.
Very useful 5/5
Does the job well for a basic user like me.
Completely non functional 1/5
By Tom KC
I need one thing from this app: help me join calls quickly and easily. It fails completely. When I need it it is not logged in. When I need to login it requires several inputs and then results in a screen with one option that can not be selected. After 4 minutes of frustration I gave up, memorized the meeting code, and dialed in manually by phone. I have tried updates from this app for a year now and the developer has not yet made it complete the most basic task.
Easier than browser version 5/5
I have had a lot of issues with the laptop application. Using the app has been great. It works better and is easier to use
Stable and Easy to use 5/5
The webex app has been very stable and easy to use when compared to other web conference apps I have used in the past.
Better than Hangouts Meet 4/5
Solid meeting tool, substantially better experience than Hangouts Meet. Cross platform, works in any browser or no browser. Mobile app is feature rich and dependable.
Ok for listen only mode 3/5
No opportunity to ask a question, see chat function or easily download documents.
Three hour meeting 5/5
By Homeowner Masy
System worked fantastic, quality of telecom and video excellent. It was extremely easy to download from the meeting invite. Five stars
User story: I run late to my meeting and I want to quickly join the call while driving.
Result: Hey Siri, launch webex. App starts and although it has been configured to use my fingerprint or Face ID it still asks for password.
Not sure why this cannot be fixed. It has been an issue for ever. Find a way to remember this option!!!!! Hire someone that knows how to do that.
Very well made app 5/5
I used this app in an exigency and it was awesome!! Very well made!
Screen Sharing 3/5
By Stock crop
There needs to be an easier way to share screens.
Works great! 5/5
Connected right away via organizer link, stayed connected entire call, mute button easily available. Controls easy to use
Great online presentation platform 5/5
By Joseph Mallory
I use this all the time for training. It's great for presentations and conference calls.
No good as a mobile app 1/5
By Andie McMunch
Usability as a mobile app is disappointing.
The clunky mobile interface does nothing to help you join a meeting quickly.
Add an extra 10 minutes before meetings to get things right if you want to use this app.
Being a mobile app you want to be able to join or host a meeting with as little problems as possible, while working with a small mobile keyboard and small screen. The experience is horrible.
You cannot save meeting addresses you join frequently, and an interface to save your account details does not exist. It also frequently asked you to re-enter your password.
Not very Mobile there Cisco... 1/5
One would assume on a mobile phone that a critical use of the app may include on the go. Maybe Cisco didn’t realize this. Because I abandoned this app 2 years ago for this reason and now our company mandated our return to it, and the issue persists.
When not on WIFI it refuses to work. I’m on LTE with zero issues. My settings all allow for it.
WebEx won’t even try.
Great for international meetings 4/5
By Numbers Fan
We had three groups in different countries and the system worked great.
Separate app for audio? Seriously? 1/5
What are the Cisco/WebEx product managers smoking? You need a separate app for conference audio on the iPhone. This is insane. I joined a meeting and then had to frantically download, install and configure some random app that wasn’t obviously Cisco-branded, which is sketchy.
It never worked. I finally gave up and just watched screen sharing, unable to hear what anyone was saying. (I was in a place with great internet access and no phone signal). What was the reasoning behind the decision to split audio into a separate app? Why do I have to authenticate fifteen times using long, random strings of digits? Keep in mind that this is on a platform that doesn’t allow me to see the digits (in the webex app) and enter them (in the audio app) at the same time.
Darn you, Cisco/Webex. Darn you to heck.
Updates to the app force re-entry of credentials 2/5
This has happened repeatedly for me for several releases, and it’s the only source of annoyances in the app (however, it’s a big one-thus the two star rating).
Periodically, and I believe this to be each time the app is updated, I am required to re-enter my user credentials, despite enabling Touch ID several times. None of my other Touch ID enabled applications do this, so I don’t understand why this one keeps flushing this data.
When I use the mobile version of the app, I’m typically on the go and don’t have time to fool around with re-entering settings (never mind being presented with the same tutorial that I don’t need to see).
My last review of this app was much higher, but I’ll continue to give it lower marks until they get this resolved.
Hard to login on the go! 2/5
This app was great when I first signed up. But the constant login in request when I need it most is ridiculous. Most of the time when I am moving through the airport or driving. I can’t just stop to enter my information every time. Very inconvenient and frustrating. Can’t it just let me join my meeting by opening the app once I have set up the account on my mobile? Oh and getting locked out of the app for and expired or mistyped PW? Seriously? Once locked out where do you go to update your password? More ridiculousness.
Unable to start a meeting 1/5
When I try to join or start a meeting I get an error message “Unable to join or start the meeting. Error code:100200. Contact Cisco WebEx Technical Support”. There’s a button to Report Problem, which generates an email including a zip attachment (presumably some diagnostic data.) I’ve sent this email several times, with no reply from Cisco.
Screen share and audio excellent 5/5
Screen share and audio excellent plus very easy to use!
It's decent, not spectacular 3/5
On iPhone 6:IOS 10.3 because of IOS11.x power management fears. IOS10 is power management is freaky bad enough.
Pros: Webex app provides easy direct audio over data or call-me-back feature when data is worse than cell audio. Auto-mute upon connection is an excellent feature! Chat is usable, if a little clunky to reach at 2 click-levels from slides both directions.
Cons: The audio seems like it requires a better data connection than it used to. I remember decent communication on Airplane WiFi a couple years ago. Now that all the airlines are advertising "faster" data, I rarely can hear/talk over Webex.
It would be nice if there was a minimal chat interface that's usable while watching the slides. Highly technical presentations generate a lot of questions (submitted via chat) and require reading slides for details. Too much material is missed in the time it takes to type a question in chat.
I also don't see the hand raise and other basic tools that should be easy to implement.
Re-authentication while driving is a serious PITA! Provide a grace period when re-auth can be skipped or build a hook that notices my password manager and prompts to open it like a couple other apps do. Or maybe just program it to delay re-auth until I'm NOT joining a meeting at the last minute. Perhaps only prompt when more than five minutes early or as the meeting is closing. Seriously, I wouldn't be using the app if I had time to boot the laptop.
Cannot view shared screens 1/5
For some reason I can only connect to meeting audio. When somebody else shares their screen, I cannot see it.
Good video and deck sharing functions 5/5
Working great on my iphone 8, ipap pro and mac. Smooth interface
I have a corporate account
Worked Perfectly 5/5
Great for attending meetings while commuting!
Worst ever updates every time I need it to work 1/5
By Jonathan Summers
I like continuous deploys but this stupid. There is no reason every time I go to use this app.it just has to be updated. Are you kidding me? This is just awful and not user friendly. Test your software and fully QA it and then plan a release or not require updates to every stinking version. Have some foresight to the affects this has on users.
Sounds like you are in a tunnel 5/5
In fact, I was. Never lost the connection.
Love the new video layout! 5/5
WebEx has been pretty solid for at least 6 mo. now, and this new client appears to be a big improvement (more like Zoom)!
What happened to this company? 1/5
I’m not sure when it went downhill but the user experience on the host side is horrible. The website and app both require constant logging in, login time in general since spark integration has increased, the iOS app does not sync to my iPhone X or Apple Watch calendars so much that I have to manually create appointments after making them in WebEx. I’m sorry to say and I barely ever rate apps but this app is just ANNOYING. I’m forced to use it because my company uses it, it’s a complete mess, hard to navigate, repetitive steps, redundant syncing if it even syncs; the meeting part is the only good thing about this app but from scheduling to managing meetings it’s absolutely horrible; I’d give it - stars if I could. Sorry, just being honest.
Need full iOS shortcut support 4/5
Solid app. But it’s missing ‘swipe right to go back to previous screen’ after you drill down in the ‘My Meetings’ page. Swipe to go back works perfectly on other pages.
Need white board 2/5
iPad is perfect for drawing. Why not allow it?
Almost a 5 Star, fix screen sharing lag when casting from iOS 4/5
Finally, you can share the entire iOS screen and apps running on your iPad or iPhone! No more ugly improperly rendered PowerPoint files! Only problem is others people experience lags when you navigate from slide to slide on their end. Fix this and this app gets 5 stars!
Webb meeting 5/5
By Luciana Carballo
Very good app. Functional, clear and efficient.
Excellent tool 5/5
The tool downloaded easily and worked well
Needs improvement 1/5
Not very user friendly. Lost sound and unable to get it back.
This app made a huge difference for my meetings!!
Great tool 5/5
Works flawlessly in my PC and cellular. Highly recommended
Good app 3/5
Good for collaboration
Works but cannot present from iPad 2/5
It would be whole lot better if I could share the screen of t iPad as presenter
By Rockabilly Richard
An 80 was a good score before grade inflation. Back in my day, we had to compete for grades. It was cutthroat at times. Well, I refuse to participate in grade inflation, so I give this app 4 stars.
Not as helpful for interactions 2/5
The different functions are hard to figure out. Compared to Zoom, this is less effective. Hard to view all the participants. Hard to switch between shared screen and video feeds for participants.
Demand for rating keeps breaking app 1/5
This app keeps popping up dialogs asking to be rated, which can’t be dismissed — they just go white and block access to the rest of the app which has to be force closed to become usable again. Totally unprofessional - this is not a free game app!
Pretty junk 1/5
It works, but if any other app makes a noise my audio connection is dropped.
Scaling of shared screens is crap.
In general it seems like a shim of a not iOS app onto iOS with as little understanding of iOS standards and dialog as possible.
Which is pretty par for the course with Cisco products being crap with adoption rates too high to avoid using...
MobileMeet requirement destroys functionality 1/5
WebEx is problematic enough, but the addition of a separate application for audio is completely ridiculous. Why should I connect to a separate app? Who thought that making an application MORE complex was a good idea? It’s especially irritating that many carriers won’t allow simultaneous data and voice connection. Not being able to conveniently use Internet audio often means rejecting the WebEx mobile app entirely. The purpose of a mobile WebEx app is to facilitate joining meetings when away from the office. The disconnect between audio and the WebEx app destroys this primary function of the application.
Why? Why? 2/5
By Oden the Red
Why do I have to keep signing in, saying ‘yes’ to finger authentication every time I start this app from scratch? Please fix this. You have an agreement with Apple for deep integration in other ways. Why can’t this be addressed?
Good useful app. 5/5
Good useful app.
App Crashing 2/5
By Bro O
I use WebEx on a daily basis in my job. The app has been good until recently when it started crashing on all of my devices. This is unacceptable during a training session. WebEx is only crashing on my Apple hardware. This is a real game changer if this app isn’t improved soon.
Not yet where it needs to be 2/5
The app is convenient but I think more needs to be done to make it seamless on an iPhone or iPad. These two add ons would be nice...
1) It would be nice to see the attendee list when I schedule a meeting.
2) I also have no idea if attendees have accepted forcing me to schedule a duplicate invite in my calendar or skip using Webex as the scheduling tool altogether
3) Add meeting to calendar functionality from the app would be great too!
What happened to WebEx? 1/5
WebEx used to be the best online conferencing tool with the best features and support. Over the last few years Cisco has put all their effort into copying Slack and gutted WebEx support and development.