Good app, notifications not working 3/5
Notifications are not working and no longer alerting me to nearby events.
I used to get push alerts but since updating iOS the notifications don’t work.
Still crashes at startup. Still waiting for an update that works with the iPhone 5! 3/5
By Seriously Needs Update
(Update 11/22) The newest Citizen update now works with older iPhones, however I find that the app does not report all incidents in my surrounding area. There could be a fire or police activity and it won't show up on the app. Also, Citizen developers, if there's a way to archive past incidents on the map, that would be great. It would be really nice to see the activity in a given area over a 6- to 12-month period.
(Update 11/21) Finally. Newest update of Citizen now works on older iPhones. Looking forward to using this app again! Bumping the rating back up from 1-⭐️.
WAS great but new update killed it 1/5
Loved this app at first, but recent update has taken away history and now rarely reports occurrences in my neighborhood. Give us the old app back or I will delete. No longer useful.
RE: DEVELOPER RESPONSE - I wasn’t asking for a reason as to why you removed previous incidents, I was stating the fact that your app is now useless because of it. Read the reviews and you’ll see most feel the same.
They can still save their app 2/5
First, I used to be able to see what was going on in my neighborhood - now I’m told to look at the crime gossip outside my area without any focus on events close to my location. Second, I used to be able to look up old reports (at least it’d be nice to see the headline?), but they’ve censored the history. No reason to censor it. Finally, the recent feed fights over what’s popular and what’s actually local - so I end up getting updates i’m not looking for as i scroll through the feed. It’s becoming a small mess. Will update stars if they can make it work right.
Phone number required 1/5
Couldn't register since a phone number was required. Not sure why I'd have to register before being able to evaluate the app, so just uninstalled it.
Just a reminder - phone numbers for logins are insecure. It's past time to end this practice.
Old citizen was better 2/5
The old citizen was better. With the new update there isn't much to see. Living in Brooklyn there are only 4 reports. I know there is much more. Very boring now.
Wouldn't even open! 1/5
Downloaded the app and it would start to open and then crash. Lame.
Requests too much for too little 1/5
Halloween in Manhattan 5/5
By John Q. Public
The time between the incident and the alert was only a minute or so. While in this case I was aware of the incident as it happened, had I been nearby and unaware this would have saved my arse.
This app is great!
Why can I only use the app if you have info for my city? 2/5
Doesn't seem like I can create an account and check out other cities just because you aren't in austin yet. Seems shortsighted. What if I travel a lot or have family in a city you do currently track?
By Mr Layhe
This app should only get better in time. Once more people get on board. Very promising. Great idea.
Used to be so much better 2/5
New update is terrible. You can't see the old incidents that occurred in the past. You only get alerts around where you are so it's easy to miss things. Would be great if they brought that feature back. But still useful to know if there is anything going on around you that you would want to avoid walking into.
2 cities 1/5
Why try to push this app if it only works in 2 cities... you can’t even view those cities if you aren’t there.
Annoying bugs 2/5
App needs to be updated. It has a bug when I open the app it always opens to NYC but I am in San Francisco and I have location services always on.
Crashes on launch 1/5
I have an iPhone 5 (10.3.3) and this app crashes every time I try to open it.
Can’t see past incidents anymore 3/5
I really like the concept of this app, and have found it really useful. But I longer am able to search through the neighborhoods and see all the incidents that occurred in the past. I used to enjoy casually scrolling and seeing all the red incident dots and clicking on them to learn what happened and when. I am only seeing current incidents recent and trending.
I hate NY rn 5/5
Just found out NYPD banned this app in the east coast but I hope its back soon love the app
Why do you need my phone number? 1/5
Seems like a lot of hoops to jump through to find crime reports. Needs my location (not necessary) and my phone number. Thanks but no thanks.
Operate in LA county next pls 5/5
The idea of this app is awesome! Pls try to get it working the la county area.
Not a fan of new update 1/5
I'm addicted to this app...but I hate the new update! They now only show things that occurred in the last 24 hours. I wish they kept the historical info on the app like they used to, sometimes I want to see incidents that happened in my neighborhood no matter how long ago they were. It's now very limited as to what you see on the app
Review of the idea, not the app itself. 5/5
I can't use this app yet as I live in Chicago but I really hope that it will work here soon. We need it.
Needs improvement 3/5
This app is great to notify me but it’s usually doesn’t alert me at times. Would like the app to be able to improve that and also to only go live when people are only within location or near it as there are people that just go live for the fun of it.
App not opening 1/5
Hello i love this app whick i had once on this same cell it froze and i deleted app but now when i try to open app again it just takes me back to home screen. Cell is updated. Can u give me a idea of what problem might be??
This app is incredible 5/5
By Russell rr 909
I know about every police matter going on in my city at all times now. Awesome for journalists.
I'm dissatisfied. I do like the idea of the app but.. I feel as if it's not enough. The app focuses on more of the places that are payed more attention to. For example if there is a robbery in the Bronx the app is supposed to keep you updated.. but but instead they just inform you twice and you don't hear about the situation again. So your left curious. But If there was a robbery in manhattan you would get updated every two seconds. And I don't appreciate that. No matter where a person is they should feel safe. And I think this app needs to step their game up ASAP
Why you need my phone number????? 1/5
By Lans NY
I don't understand that why you guys need my phone number! Make it with email address or something else but my phone number?? No it's not gonna happen !
This app is so helpful, it should be required. Great to have accurate, real-time information about incidents happening around my city and particularly those near me. Can't recommend Citizen highly enough.
Uninstalled immediately 1/5
This application requires your phone number, which is a privacy concern and unnecessary. Super shady. It also defaults to using your full time location (obviously needed for notifications) but you can change it to only when using the app. Too bad.
Bad new update 1/5
Ever since it said to update the app it hasn't been working :/.. fix and would get 5 stars.. cool app that gives the power to the people.
NYC meets APB with Technology 5/5
I love being alerted of something happening within my neighborhood and surrounding Borough. My location is set to on and wherever I travel within the 5 boroughs I receive an alert of incidents within my circle. Had this App for a little over 4 mths and it's only getting better. Download the App and you won't be disappointed
Wow, good idea dumb implementation 1/5
Just because I do not live in NYC it does not allow me to use the app.
But super duper user friendy developer, maybe my gf, mom or sister lives over there. Or maybe I am working in NYC. why would you blocking it?
Is this real? 3/5
Why does this app remind me of a tv show called apb
I live in Newark and work in New York City but it wouldn't let me see the crime in NYC.
It's a game changer 5/5
This will probably help propel the world in a better direction. Can't wait until it's available everywhere!
A MUST HAVE FOR CITY RESIDENTS BUT NEEDS IMPROVEMENT 4/5
First of all, let me just say... I LOVE citizen. It's truly become an important part of the fabric of New York City and I am constantly telling my friends about this application. Honestly, if you live in this city and love it as much as I do, this is an essential piece of equipment to keep you aware of the world around you, ESPECIALLY in a time where everyone has their headphones in and is more oblivious to the world around them. There is no time like the present to BE present with the ongoing issues that continue to happen here.
I really think this app could use some serious updates especially when it comes to user personalization. For starters, there should be a personal option to pick and choose your radius and then categorize them based on your preferences (i.e., home, work, current location, etc). Not implying that it's not worthwhile to see all the goings on around you BUT I would personally like to be able to categorize my alerts in terms of importance instead of being notified of something that's 1.5 miles away (in NYC that's quite a good Distance).
Second, I think that there should be a user-to-user option to verify a report. There's been some rather questionable things I've seen in areas around me that I'm not positive about the security or validity of those (this is completely speculative and I could be inaccurate about their own inner workings as far as how they go through these themselves, but I'm not certain)
Overall, there is room for improvement, but I think that everyone should have this application, especially if you're living in a major city. There's nothing more crucial now than to be aware of what's happening around us, and Citizen really gives that control back to the people. Way to go guys, I'll continue to promote your brand as much as I can.
Great app but keeps crashing 2/5
By Phanis Veron
I love this app but for the past month it won't let me in because it keeps crashing. Hope the problem gets fixed because this app is so useful.
READ THE TERMS!!!!! 1/5
By John Modest
Don't agree right away, know your rights and the rights you're giving up before agreeing.
Love this app. 5/5
Fantastic app. 5/5
Live in NYC. Never realized how much crime happens on the daily. It's almost too crazy to believe. Love the real time feature. Keep up the good work.
Needs to expand 1/5
Sounds useful but its not in my area
IPhone 5 not working 1/5
IPhone 5 app does not work
App for most major cities? 1/5
I live 15 miles south of Baltimore. I also do not work where I live and travel extensively. Anyway I can change the location? Total waste of space on my phone if I am not able to be up on the times.
Only nearby locations? 4/5
Please make it work so that I can enter a zip and get alerts for that zip, instead of only working nearby my present location. The manual entering of location does not work to this end. Thanks!
Saved me more than once 5/5
Walking my dog in a neighborhood that borders some not so nice areas, Citizen has saved me more than once from turning down a street with criminal activity occurring -- they send you a notification if something is happening nearby.
Citizen is great for assessing the crime rate of a place before you venture into that area. They also provide updates as the situation progresses (it might start as "Physical fight at X street and Y avenue", but it'll quickly be updated to "Two males assaulting a female at X and Y" and eventually "Police are on the scene" or "Upgraded to domestic dispute", etc.) It may even include details like "both males are described as wearing green track suits and carrying grey backpacks." Or if a vehicle is involved, its make and model.
I cannot wait for Citizen to expand into more areas. Thank you Citizen!
Miss Brooklyn 5/5
By Queen Sybil
This is a five star app available in the NYC area and it's on point! I will be reporting as well if I see or hear something. Love it!
Not available 1/5
Don't make me download to find out if it's available. Great way to get one star.
By This is a good app i think
Hope it comes to my city I've heard a lot of good things about this app and how its used
Best App for emergencies I've seen 5/5
I rated this app 5 stars because it makes me more aware of what's going on around me. It can reduce risk of you getting hurt or into trouble. You are responsible for keeping yourself safe and this app helps with that. I get alerts for everything that goes on around me, without being spammed with alerts from places NOT around me. The alerts tell me everything from a fight that breaks out to a power outage or electrical fire.
Suggestions: make it so you can type in an an address, area, or zip code onto the map to get info on that area instead of having to scroll to it.
Feeling safer 5/5
Great for avoiding dangerous areas in my neighborhood!! Helps me be more aware of nearby crime taking place that might be too small for the news to report but still dangerous enough to try to avoid