Truly the best transit map of all time. 5/5
There's honestly no real reason to use anything else.
By Bianca - Brazil
Hell yeah! 5/5
Jet pack all the time!!!! I love this app so much and I just downloaded it already.
Vital app 5/5
A must have app. Living in Paris I use it everyday. Thank you Citymapper for making my life easier and more pleasant.
Good, except doesn't adjust for NYC weekend transit 2/5
I used to love this app, until I realized that it does not adjust its routes to reflect local service on weekends on NYC. It's mislead me on ETAs a few times now. ):
What have they done to a perfectly great app? 1/5
By The Zenth
The app use to let you organize your saved addresses (i.e. move them up or down) so the ones you use more frequently were more easily accessible in the list. Now since updating the app and life circumstances changing I need addresses at the bottom of my list almost daily but I cannot changed the order they're in. Instead the only solution I can come up with is to delete all of my saved addresses and reenter them in the order I need them in. Also, why is it so hard to get to the offline NYC subway map? The app was so great before all of these major interface changes. Please fix these issues. Use to be a 5 star app.
Amazing app but a bit confusing... 3/5
By I love rocky road
I had to take a train from bowling Green to Union Square...
It said 4 stops if I take the 4/5 train but that's very confusing especially for non-commute savvy people such as myself. Which is it? 4 or 5?
I took a plunge and went with the 4 train and ended up lost.
It was actually the 5 train from bowling green - 4 stops later, union square. 4 train was 8 stops from Bowling Green to Union Square!
I ended up taking an Uber because I was short on time- 36$ I won't get back! Learned my lesson- double check train scheduling before commuting!!!
Please fix 😭 otherwise, amazing app.
Worked great, Paris and London 5/5
Recently visited Paris and London and the app worked great it was the only mapping app we needed and the Apple Watch ability was awesome
Great until on foot 1/5
Great for trains and busses but AWFUL for walking directions at the start and end of journey. Compass will often flip mid walk showing you're now going the wrong way and it's nearly impossible to zoom into see street names. Really shocking oversight that makes me not want to use the app. Disappointing.
amazing commuting app 5/5
love this app. it's really useful
Great app for a traveler 5/5
This app was a lifesaver while I was in London. I do recommend spending some time learning the app, but once you do, you'll love it. It was an invaluable resource in getting around by bus, underground, cab or walking.
Love love love City Mapper! 5/5
We went to London recently and learned about City Mapper. City Mapper is amazing. It is super easy to use, gives you info on every form of transportation ... walking, transit, bike share, uber or driving. The best thing is that it uses your phone like a compass so you can easily and quickly determine if you are going in the right direction. Love City Mapper and will use it every chance I get when traveling.
wonderful iteration 5/5
this application has been great and easy to use.
Excellent All-in-one App 5/5
I live in New York and used to have separate apps for the bus, subway, and commuter train. This one app gives me access to all of that information, including offline system maps, AND has Citibike, Uber, and other modes of transportation built in. I honestly couldn't have dreamed up a more elegant and comprehensive app than Citymapper.
Their engineers are excellent and constantly making changes and updates. I'm hard to please when it comes to transit, and I love this thing.
Don't leave home without it! 5/5
We used Citymapper on our visit to London. Transit, walking (and Uber or Lyft although we didn't use them.) Directions were spot on and include pointing you to the best entrances and exits from the Underground. Made using the iconic double-decker buses a breeze. I agree with other reviews that there is an it if a learning curve, take a look before you leave home. And yes, you can set a home address, not sure why some couldn't do that.
No more offline map 2/5
By Fei Fei Friedman
Great until they removed the offline subway map!!😑😑
Great for Paris! 5/5
Discovered Apple Maps is lacking transit in Paris, after trying to use a few other apps, I landed on this one. It was a life saver. Used it strictly to get to and from all the points of interest in Paris. Until Apple Maps incorporates Paris, use this!
Can't set a home address. Did they even test this?
By Eye Jedi
Used it in NYC. It showed every detail required to navigate the city's subways. I never felt lost. User friendly. Great job.
Must have for a visit to NYC 5/5
It was easy for us to save money on transportation by using this app. And we had never been to New York before!
A really, really good and functional app. I would say the only shortcoming is, there is a lot to learn and find out. To use this app to its fullest you really need to learn some of its nuisances to get the most out of it. The learning curve is just a little confusing. A quick video by them to show how you should set up a days commute most efficiently would benefit all. Also in the video to show you what your other options are and why you may or may not want to use it.
Probably the most confusing part is when you have to walk somewhere.
A lot of work went into this and the company should be commended.
Oh, and their updates are always worth reading!! Really, they are.
Excellent navigation 5/5
I used Citymapper in Paris for a week. It worked flawlessly for walking, metro, bus, and Uber. It didn't seem to be a data hog. Highly recommended.
The best commute app 5/5
This is the best commute app I even used. I live in NYC and I like the feature where it even tells you front or rear subway train to stay on in order to save time.
Where did the map go? 2/5
I really liked the app but I'm missing the subway map on the third screen, accessible by swiping to the left. Where did it go?
Can't see subway map. 1/5
Last update lost subway map functionality.
Latest update removed basic going-home functionality 1/5
The latest update notes say you can never go home again. Going home was important part of app's functionality 4 me—reverse stupid change soon plz! otherwise, 5 stars: the mixed mode transport stuff, and the UI in general, are best in class, easily besting the efforts of bajillion dollar companies like GOOG and AAPL. It's an app you can tell was made with love by people who actually live in and understand cities—have a real stadtgefühl, so to speak. It's just a severe problem that I can't use it to get home.
No more complication on Apple Watch after update 4/5
Lost complication functionality after most recent update. Initially complication wasn't updating. Then complication was no longer available as an option when customizing Watch face. Once fixed I'll give 5 stars
LOVE this app 5/5
By Pixel 196,5
This one of the few apps I use every single day. I live in NYC and this is amazing -- the estimated times of arrival are spot on and if you have a friend who doesn't trust you anymore to be on time (because, well, you've never done this before) you can "share" your trip with them. The program will text (or email, or FB message, or whatever you want) a link so the recipient can follow you live from their browser, no matter what type of device they use, without installing a thing. I sometimes use that feature when traveling home late at night just so my spouse can keep tabs on me during my trip -- a little extra piece of mind for me and for her. I've used this app in DC as well and it also worked flawlessly.
I also love that you can tell it when you want to arrive on some future date, and it will tell you when to leave -- great for estimating what time you'll have to leave tomorrow for that party, say. You can save trips to the home page of the app and they are available to you offline, a lifesaver. When connected, though, it tracks anything and everything in real time! If I click on the step of the trip involving a bus, for example, it will show me the route and little moving bus icons show me exactly where all the upcoming buses are.
For NYC subway, it does tell you what part of the train to get on, but it's not very exact. Hey -- it can't do EVERYTHING perfectly! So, I still use Exit Strategy for that, but otherwise this app has replaced every other NYC travel app I own.
Bring it to the twin cities 3/5
I used to use this all the time in San Francisco and I loved it!! Now I live in Minneapolis and I have to rely on vastly inferior apps to get around because you don't cover the twin cities! I'd give it 5 stars, but the areas that the app covers are so limited!!!
Best app for traveling 5/5
We where tourist taking the train for the first time in the big city of NY. This app was the best! Thanks to it we were able to go to any place we wanted and come back home without fear of getting lost or taking a long time. Worked perfectly in Washington too! Absolutely love it !
The best. Period. 5/5
Tried almost every other map app and this one is the absolute best by far. Walking, cycling, public transport, this has it all, and best of all just tap the star to add to favorites and use it offline! And if you're in a super hurry, use the tranporter! Love love love citymapper. My trip to London was amazing thanks to this app!
By Kodak The Dog
This is one of the most useful and efficient apps you'll ever come across. If you're in a city with a developed public transportation system (bus, subway, train, boat), in invaluable. It's easy to navigate and helps you feel like a local in no time.
The Best Transit App 5/5
By Don Bishop
This is a great app!!! Lots of cool features, it's easy to use, and gets me where I want to be. On time, every time. Highly recommended!
What a great app
Great for HK 5/5
Contains minibus details for HK, super useful
This app saved me in Hong Kong 4/5
At first I was skeptical because your destination doesn't transfer immediately from phone to the Apple Watch. That said, it was such a clutch tool for use on subways in Hong Kong and i don't speak or understand the writing of Cantonese. I was able to scoot around the city no problemo! So much easier and faster than cabs... A++.
Absolutely amazing 5/5
Citymapper is the best transit app I've used in DC, NYC, and Paris. Great info, routing, and presentation of information.
This makes public transit in DC work.
Fantastic app, super useful 5/5
Fantastic app, super useful
Awesome Lifesaver App 5/5
I rarely write reviews but this app is just awesome. It's saved me so many complex ideas to travel in NYC with all the intricate network of subways and buses. I love everything about the app. Some suggestions for the developers are that I'm unable to search for xyz/abc street bus stop because apparently app doesn't recognize a stop or a place like that so please see if bus stops can be added. Second is, if there can be a more interactive way of telling the user how far my stop is, rather than the dot that keeps moving. Which is good, but I'll appreciate some changes to it.
You guys rock though...
Flawless in Hong Kong 5/5
Used it daily without a hitch. Very through, yet simple to use. Have not tried in other cities yet.
Would be lost with out it 5/5
I had never had to use public transportation before and my assignment brought me smack dab in the middle of one of the largest most complicated metropolitan areas in the US aka New York! Switching trains and knowing which ones you or skip, will you get to work on time based on what time to start, how to get from track station to the next etc is daunting and error prone, till now. I started using this app immediately with no training and solves all of the above challenges with it. The interface is ingenious and the dynamic schedule updates are amazing. I didn't know you could do all that for his and many other cities all over. Sint go to your next public transportation trip without it!
Greatness in San Francisco and London 5/5
Have been using the app in both cities and impressed with the power and options available to the user. Well done!
Pretty good 4/5
It can be a little slow loading at times but I've never had any problems being late for a bus or getting on the wrong one. Pretty straight forward. If you're new to a big city and take public transit this app is a must.
This app helped tremendously in London! The navigation worked while in airplane mode. It wouldn't search a route but it would show where you were on the map and you could find the nearest tube! Huge help!
Not my first trip to NYC but my first time navigating public transportation by myself. This app was spot on for subway, bus, Uber, and walking. Easy to follow and as long as you have a cell connection, tracks you in real time. A bit of a battery hog but well worth it.
Please add iran in the app
Best public transport app ever 5/5
Probably even of the best apps with high level of uitility ever created!!!
If all you know is your destination and you want to get there on public transit, this is the app for you. Enter a location, and it provides everything you need to know to get there with multiple routes and methods, tells you how long it will take for each option, and let's you share all of that information with friends. I'd give this app 10 stars if that were an option.
Doesn't have my city 1/5
It only has the big cities, doesn't help when you don't live in it. I have to vote for my city to be put on there.