Doesn't re-route when routes change 2/5
New Yorker here. Any time there's construction/signal malfunctions/anything that causes trains or buses to go different routes, CityMapper ignores the route changes when plotting a route. Also lacks many large north American cities like Phoenix and Minneapolis.
My Favorite Transit App 5/5
Works better than nearly any other map for giving me transport alternatives for my daily commute, saving locations and routes. One of the most accurate apps I've used as well. :)
Simply the best 5/5
By Elsa ejorde
Be on time!!!!!
I love this app 5/5
By Amazed 0987654321
I travel around the city for work and it's been great!! It's also been helpful when I go to Long Island without a car. I call it a GPS for people on foot. The catapult is hysterical!!!
MUST HAVE APP FOR THE CITY 5/5
By Russell Smith
I live in San Francisco and ride public transit all the time. I COULD NOT DO IT without Citymapper. This tool is incredibly helpful.
Best travel app ever 5/5
Can't go wrong using this app Clear and precisely information
Very useful!! 5/5
Great app! Very nice to see all the options at the same time! Plus the delay warnings are extremely useful as well. It really has helped me since moving to a new city.
Public Transportation 5/5
I used this app all the time when I was in NYC for a week. I was able to follow the directions when taking the subways and didn't have to look at a map. It made my trip much more enjoyable.
Love this app!! 5/5
Get this app!!! Don't usually write reviews-but have been using this app to get around NYC and am loving it. Love that it gives me different options and lets me know which lines have delays. Don't say this often but this is a GREAT app!!
Nothing is perfect but this app is pretty close 4/5
I recently moved to NYC with very little knowledge of the subway system and I must say that this app has allowed me a smooth transition. I love how it alerts me of my stop when I'm focused on something else. It's the most efficient metro system app I've ever used and I've lived in a few major cities with fewer train and bus lines. I have nothing but positive things to say about this one.
Just moved to the city and not knowing the subway very well, this app is perfect! It gives me train times, stops, where to transfer, where to enter/exit the station and how to get to and from my actual destinations. It also tells me what cars are "the best" to stand in. I feel so comfortable traveling throughout the city with this app!!
Maps.. maps and more maps!!! 5/5
By Monica E.
OMG.. NYC bus maps for all 5 boroughs!! This app just keeps getting better!!
Better than google maps for getting from Point A to Point B. Best, smartest app for working with local subway, bus, and rail.
Great app 5/5
The best app in NYC
So useful 5/5
If you live in New York this app is a must have. I probably would've wasted a lot of time trying to figure out the which subway goes where and how to get to the stops.
This app is awesome 5/5
Who complains about this app doesn't know how to use it. I can't believe how many transportation apps Citymapper has replaced on my phone. I find new cool things everyday, the live subway clocks and the NYC city bike racks are amazing. Keep up the good work guys, I'm telling all my friends.
Timetable in some cases is not right. Fix it, please.
What a great app
Great app 5/5
By Miss you old SC
Love the updates Great app
Just hope we can use driving directions also apart from just uber routes
Public Transit is the worst in NYC 1/5
By Bogus: Bogus: Terrible
PT in NYC is the worst so is your app!
Great but not accurate for bus info 3/5
I love this app, but it often seems to make up data for bus arrival times in the D.C. area. Data is inconsistent with the bus system tracker and many times promises buses that don't arrive in the advertised window. Again, it's not just buses running late but bad syncing (at best).
Truly the best transit map of all time. 5/5
There's honestly no real reason to use anything else.
By Bianca - Brazil
Hell yeah! 5/5
Jet pack all the time!!!! I love this app so much and I just downloaded it already.
Vital app 5/5
A must have app. Living in Paris I use it everyday. Thank you Citymapper for making my life easier and more pleasant.
Good, except doesn't adjust for NYC weekend transit 2/5
I used to love this app, until I realized that it does not adjust its routes to reflect local service on weekends on NYC. It's mislead me on ETAs a few times now. ):
What have they done to a perfectly great app? 1/5
By The Zenth
The app use to let you organize your saved addresses (i.e. move them up or down) so the ones you use more frequently were more easily accessible in the list. Now since updating the app and life circumstances changing I need addresses at the bottom of my list almost daily but I cannot changed the order they're in. Instead the only solution I can come up with is to delete all of my saved addresses and reenter them in the order I need them in. Also, why is it so hard to get to the offline NYC subway map? The app was so great before all of these major interface changes. Please fix these issues. Use to be a 5 star app.
Amazing app but a bit confusing... 3/5
By I love rocky road
I had to take a train from bowling Green to Union Square...
It said 4 stops if I take the 4/5 train but that's very confusing especially for non-commute savvy people such as myself. Which is it? 4 or 5?
I took a plunge and went with the 4 train and ended up lost.
It was actually the 5 train from bowling green - 4 stops later, union square. 4 train was 8 stops from Bowling Green to Union Square!
I ended up taking an Uber because I was short on time- 36$ I won't get back! Learned my lesson- double check train scheduling before commuting!!!
Please fix 😭 otherwise, amazing app.
Worked great, Paris and London 5/5
Recently visited Paris and London and the app worked great it was the only mapping app we needed and the Apple Watch ability was awesome
Great until on foot 1/5
Great for trains and busses but AWFUL for walking directions at the start and end of journey. Compass will often flip mid walk showing you're now going the wrong way and it's nearly impossible to zoom into see street names. Really shocking oversight that makes me not want to use the app. Disappointing.
amazing commuting app 5/5
love this app. it's really useful
Great app for a traveler 5/5
This app was a lifesaver while I was in London. I do recommend spending some time learning the app, but once you do, you'll love it. It was an invaluable resource in getting around by bus, underground, cab or walking.
Love love love City Mapper! 5/5
We went to London recently and learned about City Mapper. City Mapper is amazing. It is super easy to use, gives you info on every form of transportation ... walking, transit, bike share, uber or driving. The best thing is that it uses your phone like a compass so you can easily and quickly determine if you are going in the right direction. Love City Mapper and will use it every chance I get when traveling.
wonderful iteration 5/5
this application has been great and easy to use.
Excellent All-in-one App 5/5
I live in New York and used to have separate apps for the bus, subway, and commuter train. This one app gives me access to all of that information, including offline system maps, AND has Citibike, Uber, and other modes of transportation built in. I honestly couldn't have dreamed up a more elegant and comprehensive app than Citymapper.
Their engineers are excellent and constantly making changes and updates. I'm hard to please when it comes to transit, and I love this thing.
Don't leave home without it! 5/5
We used Citymapper on our visit to London. Transit, walking (and Uber or Lyft although we didn't use them.) Directions were spot on and include pointing you to the best entrances and exits from the Underground. Made using the iconic double-decker buses a breeze. I agree with other reviews that there is an it if a learning curve, take a look before you leave home. And yes, you can set a home address, not sure why some couldn't do that.
No more offline map 2/5
By Fei Fei Friedman
Great until they removed the offline subway map!!😑😑
Great for Paris! 5/5
Discovered Apple Maps is lacking transit in Paris, after trying to use a few other apps, I landed on this one. It was a life saver. Used it strictly to get to and from all the points of interest in Paris. Until Apple Maps incorporates Paris, use this!
Can't set a home address. Did they even test this?
By Eye Jedi
Used it in NYC. It showed every detail required to navigate the city's subways. I never felt lost. User friendly. Great job.
Must have for a visit to NYC 5/5
It was easy for us to save money on transportation by using this app. And we had never been to New York before!
A really, really good and functional app. I would say the only shortcoming is, there is a lot to learn and find out. To use this app to its fullest you really need to learn some of its nuisances to get the most out of it. The learning curve is just a little confusing. A quick video by them to show how you should set up a days commute most efficiently would benefit all. Also in the video to show you what your other options are and why you may or may not want to use it.
Probably the most confusing part is when you have to walk somewhere.
A lot of work went into this and the company should be commended.
Oh, and their updates are always worth reading!! Really, they are.
Excellent navigation 5/5
I used Citymapper in Paris for a week. It worked flawlessly for walking, metro, bus, and Uber. It didn't seem to be a data hog. Highly recommended.
The best commute app 5/5
This is the best commute app I even used. I live in NYC and I like the feature where it even tells you front or rear subway train to stay on in order to save time.
Where did the map go? 2/5
I really liked the app but I'm missing the subway map on the third screen, accessible by swiping to the left. Where did it go?
Can't see subway map. 1/5
Last update lost subway map functionality.
Latest update removed basic going-home functionality 1/5
The latest update notes say you can never go home again. Going home was important part of app's functionality 4 me—reverse stupid change soon plz! otherwise, 5 stars: the mixed mode transport stuff, and the UI in general, are best in class, easily besting the efforts of bajillion dollar companies like GOOG and AAPL. It's an app you can tell was made with love by people who actually live in and understand cities—have a real stadtgefühl, so to speak. It's just a severe problem that I can't use it to get home.
No more complication on Apple Watch after update 4/5
Lost complication functionality after most recent update. Initially complication wasn't updating. Then complication was no longer available as an option when customizing Watch face. Once fixed I'll give 5 stars
LOVE this app 5/5
By Pixel 196,5
This one of the few apps I use every single day. I live in NYC and this is amazing -- the estimated times of arrival are spot on and if you have a friend who doesn't trust you anymore to be on time (because, well, you've never done this before) you can "share" your trip with them. The program will text (or email, or FB message, or whatever you want) a link so the recipient can follow you live from their browser, no matter what type of device they use, without installing a thing. I sometimes use that feature when traveling home late at night just so my spouse can keep tabs on me during my trip -- a little extra piece of mind for me and for her. I've used this app in DC as well and it also worked flawlessly.
I also love that you can tell it when you want to arrive on some future date, and it will tell you when to leave -- great for estimating what time you'll have to leave tomorrow for that party, say. You can save trips to the home page of the app and they are available to you offline, a lifesaver. When connected, though, it tracks anything and everything in real time! If I click on the step of the trip involving a bus, for example, it will show me the route and little moving bus icons show me exactly where all the upcoming buses are.
For NYC subway, it does tell you what part of the train to get on, but it's not very exact. Hey -- it can't do EVERYTHING perfectly! So, I still use Exit Strategy for that, but otherwise this app has replaced every other NYC travel app I own.
Bring it to the twin cities 3/5
I used to use this all the time in San Francisco and I loved it!! Now I live in Minneapolis and I have to rely on vastly inferior apps to get around because you don't cover the twin cities! I'd give it 5 stars, but the areas that the app covers are so limited!!!