Nice app, great widget 4/5
By far the best of the transit apps. This is the one to get. The only criticism is that the interface is a bit too big, and you can't get enough info on the iPhone screen. They should make UI elements a bit smaller, and provide more customization for hiding things you don't need. And it could use a better color scheme.
But functionality is great.
Unfortunate update to Subway times page 3/5
Love the app, hate the new Subway times page. You can't manually refresh train times now so it's harder to check times on the fly, plus you can't easily see a timeline of when each train is arriving (makes it much harder when, for example, multiple trains will you get you to your destination; now you have to scan multiple lines instead of one easy timeline). Otherwise, love the app!
Hong Kong 5/5
Flawless, what more can one say.
Amazing app 5/5
This Ap routes never failed The costs and locations where always perfect
I rely on this app for EVERYTHING 5/5
I've used this in NYC, Philly, DC, and now Berlin! It's amazing. The team behind this app obviously has a sense of humor, and the way it integrates all types of public transportation in a city is perfect. I love the updated bus and train times and the step by step instructions. LOVE LOVE LOVE.
Form over function 1/5
The map is now a pain to get to, have to scroll and keep an eye on it to find it, as opposed to simply swiping right.
The best transit app! 5/5
I live in Madrid but have used this app for several cities. I definitely recommend it. I really like that it includes the times for the next train, bus, etc. and also line closures.
No going back 5/5
Did I really need another travel app? I was skeptical, but after some investigation I decided to add another app to my cluttered travel folder. This was the best decision ever. Citymapper is easy to use yet packed with helpful and fun functionality. Bye Google Maps. Give it a try -- you'll love it!
My reliable go to guide in Chicago 5/5
This app works and works well. Very accurate time estimates and train arrivals: this might have to do with the city and its data systems. The CTA is no great joy to take. But seeing my options gives me more control of my commute.
Great multifunctional intuitive map/transit app. Very similar in quality to Transit.
Watch app buggy, no support 2/5
By Nate the Great’s Hit Parade
This would be a great app if it worked with Watch, but a some stuff won't load to the Watch after multiple reinstalls, making new accounts, and standing on my head. To me, making sure the features of an app work is the first criteria for rating an app, and the second is customer support when they don't, which is non-existent here. Otherwise it would be a great app.
great app but needs improvement 4/5
i love this app i use it a lot, the only complain i have is it mostly doesn't tell the accurate exact time a bus or train will reach and thus the estimated arrival time keeps changing too which is a problem if you plan your trip according to the app u reach late at times
Tremendously helpful!!! 5/5
On a recent trip to Barcelona this app was HUGE! Especially when we had no wifi. Great job!!!
Could not ask for a better App 5/5
Recently spent a week in London (with a day trip to Paris as well). This app worked amazingly well for us . We navigated the city streets, buses and trains like pros the whole time we were there. I will never travel again without this app!
Too much beauty, no more substance. 2/5
I'm truly saddened that I have to say this but I used to adore this app. Living in NYC, it is crucial to find out where your train is, how many minutes will it take, as well as provide diverse methods on how to get to destinations the fastest. Time is money. Unfortunately, I feel like Citymapper made the decision to focus more on aesthetics and not on functionality; I just find it unfortunate that Citymapper decided to go down this route of demise for most apps (I thought Citymapper was smarter than this). This app has failed me constantly for the past 2 weeks and has given me inaccurate info about incoming trains which is the sole reason why I use the app. As a result, I no longer feel confident in recommending Citymapper to my peers or family members any longer. If this does not get solved by the next update, I will have to delete and find an alternative.
The absolute best for NYC 5/5
Convoluted and unreliable at critical moments. For instance, I got off a subway and on my way to the next line I tried to check what time it would arrive, so I'd know if I have to make a run for it. First I used 3D Touch and it showed the wrong stop (one that's about five mile away). Then, I opened the app and was presented with usual too-much-information. I tried to scroll to where the lines and times would be, but as content loaded it caused the scroll position to change.
It's just too much. I just want to know when and where the subway is and will be, and it has to happen fast.
Major inaccuracies in NYC 2/5
This app USED to be incredible... frustratingly now it's burned me multiple times with gross inaccuracies and missing information regarding construction reroutes etc. Sadly no longer trustable... or usable.
You won't get lost with this app 5/5
Excellent resource for those of us who are out of towners. Used it in NYC and felt confident that I knew which train to take and when to get off. Super app.
More cities 2/5
By Danielle DJ
It doesn't even have that many cities. I live in Cedar Rapids, Iowa. They should add every city in there.
Love it! 5/5
I really love city mapper as it gives me specific directions and different options to get to my destination. It even tells me how much it will cost.
What a great app
The Best public transit app ever 5/5
Features. Design. Simply useful!
In this new version I really enjoy the trip stats. You can see if it took you 5 minutes longer than usual to get to work for example, and how many trees you saved.
More cities needed. 4/5
By Timothy Emery
Perhaps add all the cities that are the centers of populations in places? In Texas, we have 4 that could desperately use this: San Antonio, Dallas, Houston, and Fort Worth. You should probably include Austin as well. Just food for thought.
Beauty and Brains. 5/5
Incredibly functional. And great design.
It has features that I never even knew I needed (which exit of my station to use; will the back front or middle of my train be the closest to that exit?). Bus times and train times for the GPS tracked ones. Multiple routes. Multiple ways of getting to a place. Times. Updates on delays.
I actually negatively judge anyone who uses any other transit app, cus guys it's not that hard to curate your apps esp one that you will use nearly every day. It's the HIFI of the commuting world and it's FREE (scary data-mining stuff trade off, but ain't that all navigation systems?).
Also, the app is updated about every two weeks with noticeably new features. The service desk is very responsive. They finally added a bus map for every NYC borough! I have pruned my daily commuting apps to three.
Doesn't re-route when routes change 2/5
New Yorker here. Any time there's construction/signal malfunctions/anything that causes trains or buses to go different routes, CityMapper ignores the route changes when plotting a route. Also lacks many large north American cities like Phoenix and Minneapolis.
My Favorite Transit App 5/5
Works better than nearly any other map for giving me transport alternatives for my daily commute, saving locations and routes. One of the most accurate apps I've used as well. :)
Simply the best 5/5
By Elsa ejorde
Be on time!!!!!
I love this app 5/5
By Amazed 0987654321
I travel around the city for work and it's been great!! It's also been helpful when I go to Long Island without a car. I call it a GPS for people on foot. The catapult is hysterical!!!
MUST HAVE APP FOR THE CITY 5/5
By Russell Smith
I live in San Francisco and ride public transit all the time. I COULD NOT DO IT without Citymapper. This tool is incredibly helpful.
Best travel app ever 5/5
Can't go wrong using this app Clear and precisely information
Very useful!! 5/5
Great app! Very nice to see all the options at the same time! Plus the delay warnings are extremely useful as well. It really has helped me since moving to a new city.
Public Transportation 5/5
I used this app all the time when I was in NYC for a week. I was able to follow the directions when taking the subways and didn't have to look at a map. It made my trip much more enjoyable.
Love this app!! 5/5
Get this app!!! Don't usually write reviews-but have been using this app to get around NYC and am loving it. Love that it gives me different options and lets me know which lines have delays. Don't say this often but this is a GREAT app!!
Nothing is perfect but this app is pretty close 4/5
I recently moved to NYC with very little knowledge of the subway system and I must say that this app has allowed me a smooth transition. I love how it alerts me of my stop when I'm focused on something else. It's the most efficient metro system app I've ever used and I've lived in a few major cities with fewer train and bus lines. I have nothing but positive things to say about this one.
Just moved to the city and not knowing the subway very well, this app is perfect! It gives me train times, stops, where to transfer, where to enter/exit the station and how to get to and from my actual destinations. It also tells me what cars are "the best" to stand in. I feel so comfortable traveling throughout the city with this app!!
Maps.. maps and more maps!!! 5/5
By Monica E.
OMG.. NYC bus maps for all 5 boroughs!! This app just keeps getting better!!
Better than google maps for getting from Point A to Point B. Best, smartest app for working with local subway, bus, and rail.
Great app 5/5
The best app in NYC
So useful 5/5
If you live in New York this app is a must have. I probably would've wasted a lot of time trying to figure out the which subway goes where and how to get to the stops.
This app is awesome 5/5
Who complains about this app doesn't know how to use it. I can't believe how many transportation apps Citymapper has replaced on my phone. I find new cool things everyday, the live subway clocks and the NYC city bike racks are amazing. Keep up the good work guys, I'm telling all my friends.
Timetable in some cases is not right. Fix it, please.
Great app 5/5
By Miss you old SC
Love the updates Great app
Just hope we can use driving directions also apart from just uber routes
Public Transit is the worst in NYC 1/5
By Bogus: Bogus: Terrible
PT in NYC is the worst so is your app!
Great but not accurate for bus info 3/5
I love this app, but it often seems to make up data for bus arrival times in the D.C. area. Data is inconsistent with the bus system tracker and many times promises buses that don't arrive in the advertised window. Again, it's not just buses running late but bad syncing (at best).
Truly the best transit map of all time. 5/5
There's honestly no real reason to use anything else.
By Bianca - Brazil
Hell yeah! 5/5
Jet pack all the time!!!! I love this app so much and I just downloaded it already.
Vital app 5/5
A must have app. Living in Paris I use it everyday. Thank you Citymapper for making my life easier and more pleasant.
Good, except doesn't adjust for NYC weekend transit 2/5
I used to love this app, until I realized that it does not adjust its routes to reflect local service on weekends on NYC. It's mislead me on ETAs a few times now. ):
What have they done to a perfectly great app? 1/5
By The Zenth
The app use to let you organize your saved addresses (i.e. move them up or down) so the ones you use more frequently were more easily accessible in the list. Now since updating the app and life circumstances changing I need addresses at the bottom of my list almost daily but I cannot changed the order they're in. Instead the only solution I can come up with is to delete all of my saved addresses and reenter them in the order I need them in. Also, why is it so hard to get to the offline NYC subway map? The app was so great before all of these major interface changes. Please fix these issues. Use to be a 5 star app.