Recent update 1/5
By Dr. Bonny
Awful , it now takes forever to access end of day totals, prior version took 30 seconds😫
Update but now i have to log in with user/pw each time 2/5
Some text too small like the authorization code
Can’t even create acct bc won’t take biz name 1/5
The app requires full legal business name yet will not accept the amount of characters to enter full business name so I can’t even create an account
New update won’t save user info on iPhone 1/5
By Active Enthusiast
I’ve been using this app for well over a year. With my new phone though, the app won’t save my user info and makes me login with my full email and password every time instead of my four digit pin. If the app glitches and does this to all my techs in the field I will have to look for a different processing system.
Keeps logging me out 4/5
By beast within me
I use the Clover Go app for my business, and the app runs fairly smooth. My only issue is ever since I updated the app, it has me re-login every time. Before it would recognize my phone and ask for my 4 digit passcode that I created with the app, so I didn’t have to re-login every time. Is there anyway I can fix this?
LOVED this app when I started using it over a year ago. Now it constantly crashes when I’m checking people out. On my iPhone 7 and my iPad. Deleted and reinstalled the app on both devices, still closes out or crashes. Taking time away from clients that I need. Very sad about this because I really loved it!
New version requires full sign-in every time 3/5
Update: after reading other reviews, I deleted the app and reinstalled and now it works again. Only need to put in my 4 digit code to access app.
The old app worked fine and allowed login w 4 digit pin making it convenient to use. Now I need to type my full email address, copy and paste my pwd from 1Password and then a 4 digit pin and then go thru the whole set up process for each transaction.
Super annoying. Please fix. I’m running iPhone X iOS 11.2.1.
App closing 3/5
By Khrissy Sais
Worked yesterday for me on the second try. The first attempt the app kept closing while the transaction was processing. Today the app shut down and kept closing during the processing screen and I could not process today😭😭😭😭
App Crashes 4/5
After I swipe a customers card, the app crashes. Does not allow me to get the customers signature. That’s pretty important.
The issue has been addressed with the app. Have not had any problems since. Works great!
Opens up my Apple Pay 1/5
Whenever I try to run a customers transaction on my iPhone 7plus, Clover opens up my personal Apple Pay on the phone. Please fix this ASAP!
iPhone X unuseable 1/5
I recently upgraded to an IPhone X and now I can’t make any charge card transactions.
The charge looks like it will process then goes to a half screen when you expect the signature screen and then quits. You then have to log in again and the whole process repeats...Totally Unuseable.
to many bugs on iphone 10 1/5
By Melito 19
Deleting the app and redownloading again to see if it works properly on my iphone 10 when ever i do a transaction the app crashes when the customer has to sign then when i go into the history nothing shows up had to use another phone download the app and log in to see if the transaction went thru or not. what an inconvinience honestly thinking about switching.
works properly on other phones just super gitchy on iphone 10. please FIX THIS ISSUE.
Declining cards 1/5
Ugh. I have 2clients now that I’ve had trouble accepting their cards ever since I did the last update and the update to fix the update didn’t fix the problem. And No...it’s not because of lack of funds. Very frustrating!!!!
Works well for us! 5/5
We’ve been using Clover Go since we first opened in March,2017. We are are a small kiosk in the mall so the chip/card reader is adequate for us. I’m pretty happy overall and note the improvements made since then. I do have the same issue with using iPhone 7.
Not user friendly. Major bugs 2/5
By Two West Hair Salon
The biggest issue I have is having to ask a client for a tip because there isn't (that I can figure out yet) a separate tip action. It's so awkward to ask that, so I lose out on that extra income. Secondly, I just updated and now I have to sign in as a new user EVERY time. It takes so long and is wasting precious time I don't have between clients. This app is basic at best. Will certainly look into the square. I guess you get what you pay for.
Always Read fine print 1/5
ALWAYS READ THE CONTRACT-My bank locked me into 3 yr contract with huge prepayment penalty-First Data/Clover did not care-They are not competitive
Love it! 5/5
This makes taking payments so easy!
Since update, have to set up app like first time every time I use it.
Unreliable and not secure 1/5
This app has multiple serious bugs. It crashes easily and often. The user interface is very clunky and user unfriendly.
I feel I’ve given them a fair shake - I’ve endured using this for about a year, but I’m giving up on this platform.
This is my first payment app 5/5
By Former century link customer
So far so good. I can now get paid on site by my customers. Easy Money.
App updates 2/5
What happened with the update?
Suppose to be this week it’s Friday and nothing
Great app 5/5
Great app as long as you know how to use it
Not user friendly for POS set up 1/5
I’ve been using my phone to run transactions with this and with the iPhone 7plus, it has been a pain to have the adapter dangle the device during each transaction. To solve that, I thought maybe using my iPad Pro would be much easier since it still has the headphone adapter. Nope. The screen orientation is the exact same so I have to turn my iPad Pro the 12 inch one and hold it during each transaction or tilt my head sideways. I use this during my trade shows and both have proven to be a pain to use. Too bad I can’t take my Clover mini I have in my warehouse because that would be so much user friendly.
Please update your iPad interface to be landscape or portrait friendly. If my iPad case for POS is made to be in landscape mode, it’s a big pain to use during the transaction as I have to turn my head every time I do it or holding a heavy device!
Losing tips using mobile device. 1/5
By Irritated Grooming Salon Owner
Your app requires me to ask clients if they want to add a tip before swiping their card. Terribly awkward so I don't ask at all.
1) Please create an ADD TIP line on signature screen.
2) If I'm losing money then so are you.
3) if not resolved by November when my contract is up I will not be renewing.
Getting there 4/5
I'd love to see Touch ID support and multitasking on iPad Pro. I use this app for events and it would be great to have my registration and payment apps both open side by side. Over all, easy enough to use and gets the job done. Back end system is easy to navigate.
This app is very un-user-friendly! 2/5
Compared to the app my bank used to use this one is very difficult to use and we are considering looking into something else. The app can only be used in portrait orientation, which is the opposite of how we have our iPad on the desk. If you want to make any changes to the inventory items you have to go to the web site, you can't make any changes directly from the app! And the most frustrating is the frequency which you have to change your password to something complex that you've never used before. Taking credit cards was never something we really wanted to do at our business anyway and this app certainly makes it more of a hassle.
Touch ID 4/5
I will rate 5 stars, if you add Touch ID log in
Don't use unless you absolutely must 1/5
The iOS version of this app is garbage - plain and simple. I intended to use this to run my small pastry business because I got good rates through Bank of America.
When I got my contactless chip reader and downloaded the app, I was shocked. The app is vastly different than what I was shown in demos. Creating a sale is selecting items from a text based list. After adding items I was unable to change Price or taxes.
The receipts that are generated are not professional looking receipts at all. Regardless of how you configure your Clover dashboard, all you get is a logo and a tag line at the bottom. No barcodes, no grouping of modifiers. And you get a 96 point banner saying "CLOVERGO".
The app doesnt even rotate to landscape mode. This app is honestly something a D-grade high school student would do for a semester project.
Unless you are desperate for lower processing rates, skip CloverGo.
Stay away 1/5
Clover is a joke. I'd almost go as far as to say a scam. Go with PayPal. I promise you, you'll be better off.
New Bluetooth reader is great! 5/5
I just wrote a bad review last week about the old reader which was not working well for me. However I am very happy with the new Bluetooth reader. It works great and I can process transactions very quickly without anything going wrong. Thanks for make a quality card reader.
Clover Go is hell! 1/5
I hate that the device is NOT working all the time. The customer service is worse. The app is cheap. I was cheated by the sales people. Don't get clover go for your business.
Stupid app 1/5
By Baud unending
Stupid app ever
Thank you for making my life easier. Even though there's an extra fee per month of five dollars, it still beats square rates.
The app keeps crashing. It's saying I have a jail broken phone. Which my phone is not jail broken. Then the app crashes.
Just not good 1/5
This app is generally laid out poorly and functions very poorly. There is nothing anyone can do about this, and they have had complaints before about the layout of the app and continue to do nothing. Also talking to tech support is a nightmare. I would recommend the Square, or ANYTHING else.
It's ok 2/5
This app is decent. I keep having problems with it sending carbon copy emails. This happens at least once a week. I have to go back and erase the email, then add it back in for it to work again. I also feel like there are too many steps for the transaction. The old app I had did tips and signature at the same time. I also don't understand why it can't go to landscape the whole time. It's only portrait until they have the sign and then it has to be turned the other way. I haven't had anything wrong as far as processing a transaction, which is great, but all these little annoyances can add up.
Still does not work 2/5
I was promise a fix to the problem that only 14 numbers can be entered before it shifts to the date. I keep getting emails telling me to be patient. My patients have run out. I can't bill my customers because this company did not test an upgrade before they released it. Now I'm forced to find another credit card company.
Great for my needs but 1 glitch 5/5
Works just fine for my needs, but I am having an issue keying in Master Card payments. It will only let me type up to 14 numbers instead of the normal 16 and then will automatically shift to the month and date input fields. I have no problem with Visa and American Express.
This is the app two scammers wanted me to download in order to receive payment. The scam was set up poorly and was easy to realize as fake. Use PayPal instead of this app. Don't take the risk. Seems suspicious to me.
Needs work 3/5
This is for those that currently use Square. The rate I have w the Clover Go is appealing. However, here are my issues with this app. It takes too many steps to process a transaction. With Square, the tip and the signature are on the same page. With CloverGo, the tip page comes up first (uncomfortable), then they sign, THEN you take their card and swipe it. So, extra steps that Square doesn't have. Seems strange that swiping the card comes last. So what happens if the card is declined? You have to go through it all over again. This app needs to be streamlined. My clients prefer the Square set-up.
Do like the fact that I get monthly statements. Do miss getting an email after each transaction to track. Was also not easy going through the set up phase. Too many questions that don't apply to a sole proprietor.
Keeps asking to setup a PIN and every time I try new numbers it says PIN is already taken
This is a useless app. It barely handles a transaction, it has no features and if you have a clover system installed in your restaurant you will totally disappointment with the lack of ability of this app. If you add to that the fact the First Data will require your first born in order to either sell you or lease you a clover mini (100 a month, for a total of over 4000 for a tablet word 300) then you would know that this not only a bad deal, but a totally useless app.
The whole app is crap. It doesn't do anything other than place an order and it does a terrible job at it. You cannot even modify a qty. First data is purposely summing this down so they can sel the clover mini for 750 bucks or lease it for 100 a month. They gouge people with their fees and equipment and don't let you cancel when you are not happy with their under delivery of quality and service,
Clover Go 5/5
By Chip to Dip
EMV Fever 5/5
By Mech Z Cavalry
Well... Better than the others out there.