Worst support I've ever tried to contact 1/5
The app is fine itself, but it won't let me link my wells Fargo account. It lets me log in, says successfully linked, and then it says "your account is invalid ease contact support if this is a mistake." I have since contacted support 3 times with the first being a week ago and no response at all. The FAQ on their website is 100% inaccurate and references an old version of the app that is completely irrelevant now. Absolutely the worst support I've ever seen in my entire life.
And the live chat bot they try to use is completely worthless as well
Not a lot of info 3/5
Says it all. Minimal.
Love coin base 5/5
By Carl jimz
This service was recommended to me. I'm so glad I listened. I love how easy it is to set up and use.
Stop charging so much this will be my final purchase
Works consistently 5/5
By H&E commodities
It works well. Unfortunately, it is a centralized on ramp into Bitcoin and we know they will Release All records to any government that tries to strong arm them.
Fees are high 4/5
Why fees are so expensive.
Would you please add XRP currency too.
Thank you. This app is great by the way.
This app used to be great, until they required photo identification every time you send Bitcoins. Usually the terrible software fails to recognize your ID and you're stuck not being able to send Bitcoin for 24 hours. This is the worst bitcoin exchange out that
Major in app issue 2/5
They need to fix the verification process I’ve been trying for 3 weeks to get my account up and running
First-time User 4/5
Great App! Easy to use. Would like to see more support and explanations of money transfers. Also a faster transfer from bank accounts.
So awesome 5/5
By Ali Assa Seen
I’m new to cryptocurrency and Coinbase has made it so easy to start dabbling in this new space for me. I’ve shared the website with some friends already.
This app doesn’t work 1/5
By Audio Problems
Fix this app please. The app won’t let you validate your account when you try to get your wallet set up. Right now the app is useless due to reliability errors.
I purchased some bitcoin and it’s been pending for several weeks. But they took the money out of my bank account. And the “live” support is a bit which can’t answer my question
Long wait times 3/5
I absolutely hate to that I bought a lite coin and it’s been three days since it has confirmed with my transaction, it still saying it’s pending when I have more than enough in my personal bank account.
Better than others 5/5
I love trading digital currency with this app
Was Working Fine Now Wont Load Data 1/5
iPhone X, iOS 11.1.2
App was working fine, then all of a sudden the widget won't load, and now inside the app it won't load any price tickets.
Tried uninstalling and reinstalling but no luck
Can I please get some support!? 1/5
By Dd dagger
If you’re making people FORTUNES You are also making a fortune. Please get a help line or a real person not a bot for live chat. For whatever reason it CB will not verify my bank with the deposits they made and I’m stuck with no support.
By Lol m8 lul
Love It! ❤ 5/5
I love the app. Super simple and easy to navigate. Combined with the web site, I could not be happier with the experience.
Decent App 4/5
It’s extremely user friendly and higher recommended.
Worst of any of the exchanges. Worst customer support if any company on the planet. Takes months to get a response. Takes 7 business days to transfer funds, basically defeating the purpose of block chain
By B grass
They are using your money
OVER $500 USD LOST TO COINBASE 1/5
Coinbase let me register my bank account and place transfers and bitcoin orders for over 500 USD. My account was then closed. Coinbase didn’t provide a reason. They also didn’t provide a record of my transactions, or let me transfer my funds out of my account. I submitted a support ticket asking for records of the transactions I had made on their platform and for my money. I have not received a response as of 11/21/17.
No estoy de acuerdo 3/5
By Félix Piña
Estoy comprando más caro q en otras páginas q tienen el valor real
Buying Limits 1/5
By blk2th the original
My buying limits are $250 per week on Bank Account and $50 on credit card. I was hoping to spend nearly $5k today and I am extremely disappointed.
Good app with few caveats 5/5
The initial setup of verifying Credit Cards & Debit Cards or Checking/ Savings accounts should be done on web. Otherwise rest can be performed on app... hate the math calculations, seems little flawed.
Easy to use 5/5
I like this app and website .you can buy/sell bitcoin/ethereum/Litecoin just by clicking fee buttons .fast and easy .drawabacks are transaction fee for buy and sell and they trade only these 3 currencies .
By Chris Howard -Primerica
Thank you, simple & user friendly...
Cannot always sell funds or access app 3/5
Only issues I have is when you want to get on Coinbase and it is crashing and you have no access. Usually this is during big crashes or spikes when you most want to buy it or sell it. Also my fiance has been unable to sell money at all because it is telling him to verify another for of identity. (He has bought and sold before so it’s just now asking for another for some reason). He provided another form and it is not processing or accepting- it’s been going on over a week. He read online this has locked up some peoples accounts for months. Hopefully he has access soon because we are trying to sell his funds to pay for our wedding and honeymoon.
Cool but.. 1/5
Fees destroy the whole experience of the app. Fees when u withdrawal, and deposit. Company should have pulled behind robinhood in the free trading industry and this would have been a sure thing..
Slow slow slow 1/5
The word of crypto currency it’s volatile and fast I make a payment two weeks ago when the price was $356 less and it show as pending since then I have lost money because th a server ce is super slow...
Will not verify bank accounts 1/5
It’s a painful process to verify a bank account. I have been unsuccessful, support is a bot or you can wait sever weeks for an email replay to your issues.
Awesome app thank you coinbase 5/5
By tim vega
Setup is terrible 2/5
Wouldn’t match with bank, then password setup failed multiple times, then I went to verify funding account with their 2 deposits and it didn’t match, and locked me out. Get it together
Very expensive fees. User friendly app but expensive transaction fees, it’s like highway robbery. I wish there was a substitute.
Fine until there’s a problem 1/5
Coinbase support is horrendously bad. Save yourself the trouble and use one of the other reliable exchanges
Easy to use 4/5
Easy user interface, and buying bitcoin, Ethereum, and litecoins are done with ease. I wish I knew about this app sooner.
Secure app 5/5
Super easy if you’re not into tech.
Easy to transfer, easy to buy.
Morning routine 5/5
Great place to see my 3 currency prices when I️ get out of bed.
Can’t even sign up 1/5
“Password doesn’t meet the minimum strength requirements”
Which are what?! The only requirement listed is eight characters minimum!!!
I’ve tried about twenty different combinations of characters, uppercase, lowercase, numeral and symbol.
This is ridiculous.
Who even designed this???
This app is garbage if within thirty seconds of opening it and trying to sign up I have an issue.
Very easy to use 4/5
A solid platform, but would give it 5 stars if the transfer of funds were done in a shorter time frame.
can you please increase the support to India as well? It’s 2017, kind of sad that I have to make this post. Have a good one thanks.
Very late deposit 3/5
They don't deliver the coins on time
I'm waiting more than 10 days now
Great app, high prices. 3/5
By Rahul Avasthy
When you sell, apart from their fees the money you see in BTC wallet is not what you get, they deduct it further before applying the fees without any explanation.
Bank transfers take 8 days for Buy and 3 days for sell.
Have suffered no downtime so far. Apart from price discrepancies rest experience is great.
New to Coinbase 5/5
As a new user I have found Coinbase very easy to use
Amazing app 5/5
Easy to work safe and secure no problems very easy to read
Simply the Best!!! 5/5
Everything about Coinbase is 1st Class. Thank you.
Not one issue 5/5
By nate hess
I have been using this app for a little over a year and I do not have a single complaint. It does literally everything I need it to do and is 100% user friendly. I highly recommend this app and I have already recommend it to a bunch of friends! Great job and please keep up the good work!!!