Good for purchase using fiat . 3/5
Very very pricy.
Civic ID login on Coinbase? 5/5
Coinbase should use CIVIC ID login for more secure access. It’s a better KYC.
High conversion fee 1/5
The conversion fee is rediculously high especially for those who are only spending little money in the app.
Very Concerning 1/5
By Rusty Shakekford
These folks are very quick to take your money, however cashing out is another matter. They basically sent me three deposits and I was supposed to verify them. I try, their automated system says they do not match, and they lock my account down. You cannot sell. You cannot get your money out. Customer service? Does not exist. 2 days, no answer. I’m beginning to think it’s a scam. I linked my bank account. Tried purchasing a few Litecoins. 6 days later, and the transaction is still pending. They took the money and failed to deliver the product. I called and was on hold for 48 minutes.
Volatility points are a scam 3/5
Besides the ridiculous fee for buying and selling Coinbase also charges, “up to 200 basis points” depending on volatility and somehow your “rank” as a crypto trader. So they are double-charging fees when you sell. This has got to be illegal.
Too much charges on each transaction 1/5
Coinbase is Chester. They charge way higher fee per transaction
This place steals your money! 1/5
Go read all the scams going on with this company on their Reddit page. Tons of people not getting money back that they have requested. Don’t use this app!
Join the modern world!! 5/5
This app is an easy to use, virtual stock market. If you want some pocket cash you can get by literally having your phone in your pocket, download now!!
Add BCH price alerts!!! 4/5
Good and clean trading app but the fees are a little high. Furthermore it has price alerts for all but one of the crypto currencies. This is a bit annoying for me because most of my holding are in bch which does not yet have price alerts.
Been locked out of my account for a week. No response from support. I'm completely in the dark. The customer service at coinbase is the worst on earth. Don't trust these people with your money.
Needs fixing- as I’ve had this issue- when selling your currency- i.e. eCurrency into $. initially it says deposit to : BANK/card name. Then when you put in how much you wanna sell- it says withdraw from? So still not sure if I will have a -$ bank account for overdrafting- AGAIN. Took them 5 months to reply to the first issue.
Unauthorized withdrawal 1/5
One star since Coinbase double charged my debit card and I still have not received a refund nearly a week later. Unacceptable.
Overall, good user experience. 4/5
Seems to be the most complete and most ubiquitous wallet system on iOS. I like that there’s more than just Bitcoin, which is why I switched from Cash.me.
A few things:
- Account totals from the main tab to the individual accounts tab do not always match. It takes SEVERAL times to refresh each to get the totals to match. I have a screen recording of this if the developer would like to see.
- There should be even more options, like Dash, ZCash, even Ripple.
- UI isn’t always responsive, not the way I’d expect. Try skimming the +/- graph in Apple stocks, then try it in Coinbase. Doesn’t seem as responsive. Overall, looks like engineers hired a design team to put a skin on their system, without really having an eye for design.
- Seems like the alerts are hit or miss. I’ve seen them go off sometimes, but definitely missed others. I would hate for an opportunity to sell to pass by and lose a lot of money.
- Copy and paste for your crypto amount should be available. Should I want to cash out, or even sell temporarily, I should be able to copy the exact amount in a given account. Instead, I have to write it down, or memorize the last two numbers, as it only shows to the seventh decimal place on the sell screen. Seven! Not eight! One more decimal place and I might not say anything, but it’s a pain. Should be able to copy and paste amount.
WARNING: THEY WILL EMPTY YOUR BANK ACCOUNT AND DO NOTHING TO FIX IT 1/5
WARNING: DO NOT USE GIVE THIS COMPANY YOUR CARD OR BANK ACCOUNT NUMBERS! They’ve been emptying and over-drafting customers bank accounts for over a month now, blaming Visa, and doing nothing to fix it for their customers. Last week I was hit with over $1000 in fraudulent charges, then overdraft fees which they publicly said they’d reimburse, then have ignored all calls and emails to support I’ve placed. This happened to thousands of their customers. Before you even think to sign up on here, google Coinbase and duplicate unauthorized transactions. You’ve been warned. I wish somehow had told me these things before they took $2400 from me in a matter of 10 minutes.
VERY BAD CUSTOMER SUPPORT & THEY STEAL 1/5
DON’T DO WIRE TRANSFERS, THEY NEVER MAKE IT TO YOUR ACCOUNT. THEY MAKE YOU OPEN A CASE THAT THEY NEVER LOOK INTO. THEY HAVE VERY HORRIBLE SUPPORT!!!
Trusted but annoyingly slow 3/5
They’re too busy and take 6 business days to deposit into your bank account. I do trust them not to take my money or lose my cryptocurrency though which is important in the crypto world
Expensive fee 1/5
They know how to make money. Worse than my bank
Transaction fee is too high 1/5
Transaction fee is too high.
2 Star 2/5
By ITS GOOD IF YOU REMOVE ADS
unless you're thinking about investing good money, you're not gonna be winning very much. The money goes up and down by the second but not by much. Huge waste of time in my opinion.
Can’t wait for Robin Hood!
The instant paypal sell feature is the ONLY thing that makes coinbase worth using. They charge incredibly high fees and experience more outages and back ups than acceptable...
Nice App 5/5
Please Add Ripple XRP to our choices:)
CAREFUL WITH CREDIT CARD PURCHASES 1/5
They charge your credit card as a CASH ADVANCE. I just checked and saw that not only were there extra transaction fees, but I got charge cash advance interest on my credit card purchases of crypto on Coinbase.
So much for using credit to get 1.5% cash back!
I’m just going to wait for Robinhood to have crypto purchases ready to go. FREE crypto trading :)
No customer service at all 1/5
By Captain orphan
Worst experience ever. They screwed up, my bank account wanted to verify my identity before it would let them make a deposit. So instead of being delayed, they burnt the account, and 160 disappeared. Then I verified my identity, and withdrew 70 to same account. No problem. Oh but to get the 160 o had to call them and be on hold for literally three to four hours at a time. Then after waiting they would often just hang up on me, “ sorry there are no available blah blah blah call back later”!! After four hours on hold!!! Finally I get the money back in my coinbase account, but it wont let me withdraw it to my bank account. I called them five times, well i CALLED them like fifty times and was on hold for at least, at LEAST two hours every time. Nobody knew what they were doing EVER. Everyone said “i will contact a specialist and handle it.” It has been five months. Nobody handled it. I wrote email after email after email after email. Nothing. Just promises to fix it. Here is the kicker, they say its because that initial 160 withdrawal attempt failed. Which makes no sense. Because I withdrew 70 to my account the day AFTER that one failed. Don't deal with this company. If anything goes wrong they are literally incompetent and unprepared to resolve any issues. Seriously i had to start another bank account to get my money back, they charge fees, and they lie about the value of currency to shaft you when you withdraw. Im cancelling my account with them. I had a literal hundred people waiting to hear my thoughts and decode to join or not. And they will not be signing up. Just get a gdax account. Its free and its literally the same thing.
Horribly bad 1/5
This app is garbage. Coin Base itself. It doesn’t let you do immediate transactions and takes days for it to go through even after you do ID verification. This cost me money. And their support team is unreachable.
By CLINTON CRIME FAMILY
When will Ripple he added to you’re services!??
Good luck making money with all the fees you pay to buy and sell. Moving to Robinhood crypto when it opens.
Pretty simple and easy to use. Great for beginners like myself. If you don’t have it, get it.
Great app. Terribly run company. 1/5
Extremely poor communication during this Visa double-charge fiasco.
Constant issues 1/5
By eff supercell
Ever since I downloaded the app I have had nothing but bad experience and trouble with Coinbase/ always locking me out of buying and selling and charging too much fees . Smh to this day they haven’t unlocked my account , it doesn’t take 30+ days to review an account and to unlock it. Missing a lot of opportunities because of this . Quite fed up , called support and basically said I had to wait some when I’ve waited almost a whole month. Bad service Coinbase , real bad .
Excellent and no fees with Gdax 5/5
Excellent and no fees with GDAX, good job
Awful practices 1/5
By sonshine fan
The fee structure they use is paramount to robbery. The fact that they don’t calculate the fee within the max transaction is annoying. But the worst is that they kept charging my account for past transactions. Meaning that I had to dispute charges or wait for their pending charge to go away which some times lasted for up to 92 hour periods, which is the limit my bank allows pending charges. When I reached out for help their response was that they couldn’t do anything after the charge had been placed.
The platform is visually nice. It’s easy to buy coin. And they have protection measures which actually saved me from sending currency to a scam. However, this does change the fact that the transaction cost is so high and they continually made false charges to my bank account.
Sell XRP 1/5
Then you will get more stars
Such a great app 5/5
By Thomas Thurman
This is a very high tech cutting edge app, designed for an easy experience and saves you plenty of time. I highly recommend this app to anyone looking to invest
Recommended and satisfied 5/5
Amazing app but please add ripple coin
Great app 5/5
By El bollaso
It is everything that I wanted, but cripto in a very easy way!! And safe!
STOLEN MONEY 1/5
Needs competition 2/5
It works beautifully. BUT I’ve been double charged multiple times I just can’t afford that.
I wish there was a more reliable way to turn my money into crypto. I love crypto but I am scared every time I used my debit card on coinbase.
Coinbase needs a competitor to keep it on it’s toes.
Square & Robinhood does it FOR FREE!!! 1/5
This used to be my go to app for bitcoin trading. But after a situation where an ACH deposit took over two weeks to arrive in my account..... it’s not practical for those who want to trade instantly. By the time the money got to my account, I had already started and transferred to a new Square Cash wallet in minutes! Fees are extremely high and there’s no point now when apps like Square Cash and Robinhood will let you trade FOR FREE!
Do NOT Invest through this app 1/5
I have been using Coinbase for almost a month, and I have come to the conclusion that it is almost certainly a scam. Most people probably won’t realize it until they go to cash out their bitcoins to their bank account, when Coinbase will give them an error message and not allow them to access their money. This is not a joke, and so many people have their money stuck in this app in limbo, unable to get it out, but still perfectly able to keep buying in. Their customer service is a joke, I have logged numerous tickets and have not heard back a single peep. If you don’t believe me, read some of the horror stories about Coinbase on Reddit. This app isn’t right; stay away!!!
By Crypto Crooks
The worst crypto currency site ever. Mickey Mouse company. Never won a penny on here and will never be back
Terrible customer experience 1/5
By Mile Racer
Excruciatingly difficult to setup the account to make a purchase. Cryptic messages for identity verification. Limit was 0 with no explanation. No one to call or answer questions.
Makes unauthorized transactions 1/5
Made thousands of dollars of fraudulent transactions to my bank draining and over-drafting my bank account to negative 600 dollars. Search coinbase on Reddit dot com and you will see many users with similar experiences . Stay away. Use robinhood or gemeni
Blames visa for multiple unauthorized charges, visa responds saying they changed nothing to cause it. Then in a twitter post the verified Coinbase account responded and agreed with a user who posed the question that its absurd to blame visa and people’s banks like they have been when coinbase’s own credit processing company Worldpay credit/debit system over/double/triple charging people. Find another way to buy cryptos.
High Fees! Stay away if possible 2/5
Nice app and everything is decent except their crazy fees. One bitcoin transaction for just a for a hundred cost me $20 when sent to a seller address. And when buying ether it costs a lot. I paid like $12 when I bought a small amount of it just a few hundred. I now use Gemini and their fee for the same amount is like $1.50 it is way cheaper. If they want to win me back lower your fees. Thankfully Robinhood is in the process of offering crypto trading and hopefully will be free like their stocks. Coinbase please do something because I do like your app as Gemini doesn’t have one. But lower fee wins for me.
Terrible service 1/5
I would not touch Coinbase with a 10ft pole. They are very bad with their customers and can’t keep up with requests. I would buy Bitcoin from a kid off Craigslist before I used Coinbase.
By Hi- point
Run Away 1/5
Please look at their complaints on the better business bureau website. There are many.
Problems with account verification as others have mentioned. You enter the transaction amounts that post to your account but the app says it is wrong. I was charged $2 atm fees for purchasing through the app that I was not informed of. Also according to my bank that implies they have my pin which I did not give them. Mystery charges and refunds in the same amount on my account. Either their transfer process is extremely buggy or they are shady. I moved my funds out. Use another exchange and wallet.
They’re thieves 1/5
By Losers R Us
Don’t use this fraudulent company. They stole money from us and many others just google it. This is fair warning!! Do not trust them.