Easy to use
Great app... 1/5
Horrible bank. Good logo though.
Unable to see my password
Great app 5/5
Easiest app to use!! Love it so far
I CANNOT pay my bill on the online website because all I see are symbols and a bunch of random letters so I download the app in hopes that would work NOPE tells me to go to creditonebank.com to pay!! So frustrating! I need help ASAP
Cannot add another method of payment on my tablet pro.
Very much improved 4/5
The app has become quite interactive and easy to use. I am very pleased with the technical aspects. My observation is about the elections available for payment.
1. There should always be the option to make one payment no matter the proximity to the closing date without having to contact the Call center.
2. There should always be the option to choose a date to make a payment ahead of time before it is due. Not just on the day you access the app.
3. The above 2 options will alleviate many untimely payments as without them there is little flexibility to meet life’s demands at certain junctures.
K Webb 5/5
Excellent service 😁
Jesus Is Lord 5/5
By JR-A Messenger Of The Gospel
Jesus is coming back very soon. Repent!
Blind Consumer 2/5
What I find extremely frustrating about this app is every other month when I log on to make my monthly payment, it asked me for my bank information again. I am blind, and having to find someone to read me my bank account and routing number every so often is tedious and super annoying. Our use other apps, and this probably doesn’t happen with any of them. This is the only application where I find this happening, when I called customer service they said that I needed to update the app, does this mean that I have to update the app every four weeks just so I can make a payment? I find it a bit ridiculous, considering that I have my phone updating on its own every so often. I would enjoy giving this advocation a higher rating once these issues are resolved.
So easy to use 5/5
I have a couple of cards. This app is so much easier to use than others.
Stealing costumers money 1/5
Very disappointed.So i spent 156.13$ but credit one bank shows that I need to pay 304. Can you believe costumers can count. I'm not using this bank EVER AGAIN.
Excellent Made Easy App 5/5
The app is so simple and just a click away in making payment. That’s to the development team for this.👍🏾.
EASY APP 5/5
EASY TO USE APP
This App make Bill paying very easy😎👍🏽
Love this app. Makes it really accessible at all time, no grips
Works well Capital one still better 5/5
It’s awesome. Gave me an increase after 6 months. Very easy payments.
Payment the standard way need fixing 7 day for money to clear, outrageous
Great App!! 5/5
This app is all you need to manage your account. Only thing people may find a little annoying is having to go to the actual website in your browser to update Bank account info but It doesn’t bother me at all because it’s understandable for security purposes. There is nothing negative about Credit One. It is for credit rebuilding and if you use it responsibly it will help you
Love the app upgrade! 5/5
By K | S
So easy and convenient!
Credit line 3/5
They make you pay to get a higher credit line
I just love Credit One Bank 5/5
By Sweet dimple
It been so good , and so very glad for them
Just saying 5/5
This app is cool
Late Fee 1/5
Paid via app... confirmed but did not post payment on due date. Attempted to pay again next day and payment accepted with late fee of course!
Credit limit 3/5
Where is the option for increasing the credit limit?
Great app 5/5
Love it! Works great. I like that I can see both cards in one place.
Since this has been implemented it has made making my payment so easy. Thanks.
Convenient app but could be annoying going back and forth to the website to add accounts and make changes
Payment Options 1/5
This app nor website gives you the option to set up a future dated payment
Quick & easy 5/5
Within a click from your finger tips you can check balance, due date, available balance and did I mention pay your bill!! Totally love it! Other than the express fee.
CreditOne payment options 3/5
By GLENNS IPHONE
I like the convince, but I don’t like the idea. Of paying extra fees to pay your account. When I can just mail it and not pay fees. Plus get access to my money right away. The other way three your bill pay system.
I have to wait 10 day or pay a fee and get access. To my money right away.
Only reason an account was opened with this company was during credit repair. The app is functional at best. At worst it takes 9 days AFTER payment posts for funds to be available. I do not care about the length of days for funds to be available decrease after “x number of months”. Only reason to open an account here is to rebuild credit score NOTHING MORE.
It is so quick and easy. I like it better than in the computer. Is great
Hard to use 1/5
The app always ask you to add account . No very useful and hard to make online payments
Upset customer 1/5
By credit women
I’ve only had this account one month and my first payment is late because all the functions on the app and website kept giving me error messages . When I tried calling I could never get a live agent and the pre recorded messages wasn’t helping . I didn’t need to be late , i know how bad it will affect my credit .
Easy to use 5/5
App is easy to use. No problems.
I love credit one, they've taken care of me well, but they are the only bank/credit card I have out of 8 that charge me extra to have my funds available faster. Every other card is pretty much next day reguardless.
It's really driving me away!!
One of the worst CC company.
Poor customer service/ and payment process 2/5
It’s not so much just the App itself but the company as well the customer service is really bad and the online payment options and time it take to process and post a payment is horrible
User friendly 5/5
I love this app! It’s very easy to use & simple to understand!
Worst customer service 1/5
By gilan emam
Worst customer service ever
Why it takes so long to show payment processed on your end. Also how come you don’t update credit biroe more often?
I just add bank account and made payment it’s telling me payment 2/22 will be available 3/1 why???
Everyone else post payments latest 3 days. Hey it’s from debit account so why it takes so long???
By jb clock
Easy to used app
By Amber Hockersmith
I put my bank account in and it wouldn’t take it so my payment was late and now it wants to take my bank account. Once I pay this card off I’m never using it again. I will cancel it if I can.
I made my payment on the 21st at 5pm est. and it said it was late. Smh
Very good app 5/5
I was worried that this app might be hard to use and I was sweetly surprised how easy the app is to work with. I am able to do anything I need to do including making payments using my bank account. I am very happy with this application and would recommend it to anyone looking for a good Bank with an excellent application.
Majorly lacking 1/5
By Hates gay stuff
The App is horrible. Can you believe, the date is saying 1970? The quick view is blank. I tried going to creditone.com and it to was corrected and maybe hacked.
I have two other credit cards and they are literally much more advanced. I’d think with all the money Credit One Bank has they could afford to make their app and webpage more in line with the national average.
By Ballin Fo Life
Easy to use.
By Nappy 1
Good quick app, try it you'll be glad you did.
Exceptional app!! 5/5
Love this app!! Much easier than going online.