Good service on the buses and accuracy on the to and fros
Easy connection. 5/5
By A fan of public transportation
Was delighted with how easy it was to take the bus to Balston from my street and connect with the metro to my destination. The synchronized connection work coming back home as well. Easy and on time!
95% reliability 4/5
By DSC Emay Zen
App is accurate, but sometimes has partial outages. Last couple time I used I got no nod on blue/silver lines several days in a row
What state is this app for ?
Worst public trans 1/5
Metro has to be the worst public transportation in the country! It is shameful how this puts the US in the lowest category when compared to other countries public transportation. The entire management has to be fired. This app is never accurate it might as well be deleted from the App Store.
By Porch excitement
Just keep it updated lol
Great App 4/5
I use this app daily. It is very helpful when riding the bus and train. The on time information makes getting around town a little easier.
Great Service 5/5
I love this APP. Very helpful
Great app 4/5
I like creating favorites and monitoring different bus routes. I wish there was a way to remove a favorite. My list is cluttered. I also wish the map feature worked better. It doesn't really even open for me.
I use this app every day. It's never wrong.
First Use 3/5
I have to take a trip into DC in the morning.
I'll up date my little review after my experience of using the the app to take the metro.
Reliable and easy to use. Highly recommended!
Great job 4/5
By Dial soap
Used the train for business this week . No issues, all stops were called trains were clean and ran smoothly, , I would recommend when calling stops to speak clearly so the words can be understood, it was peak time when I rode so things went very fast, as a transit professional I understood. Great job WMATA!!
Please add prince George’s county (the bus ) 3/5
The app works great he only down side would be that I wish the app could add prince George's county (the bus) as well and it should have have all of the circulator bus stops not just some of them
Generally reliable, interface could be better 3/5
Not the ideal option but the best one out there ive found. I wish it were easier to navigate. The main problem is with WMATA's feed where WMATA stops reporting transit times. It makes the app useless
As near useless as makes no difference. I would give it zero stars if that were possible 1/5
9 times out of ten, when I want to use your app, it claims WMATA is down so you cannot display anything.
1) You *could* display the schedule times but you don't even do that.
2) Usually when you say it's down the WMATA website is in fact up and working just fine. I have no idea why you can't access it; maybe you need a better network connection?
Good concept/weirdly inaccurate 2/5
I am sitting on the T2 to Friendship Heights. I left early to catch it, based on GoogleMaps' app prediction. I got to my bus stop to wait for the T2, wondering if Google was using realtime info or not. Remembered your app, decided to cross reference. Shockingly, your app told me the next bus wouldn't show up for another 28 minutes. I was so disheartened, kicking myself for not checking your app first before leaving the house. Imagine my relief, a minute later, when your app was proven wrong g with the arrival of my bus-- true to GoogleMaps' prediction. Why do you think your app failed when GM didn't?
Does what it's supposed to do 4/5
It tell me the stops closest to me and when I select bus, it ALMOST always tells me when the next bus will arrive. I ride an express bus mostly so very easy.
When doing xfers wish directions were more clear. Told us intersection to get off and there was no stop there. Had To ask driver.
Overall good mobile source of metro info
Information Real Time? 4/5
This app is serviceable, but doesn't seem to provide real time information.
This app has made my metro experience a lot easier
Real time schedule is blank at times
Makes it easy 5/5
You choose a route and get up to date information on when the bus will arrive. Dependable.
Good, reliable app 5/5
I have had great luck with this app, especially the Metrobus function. And when I had a question about a feature of the app, I got a quick and thoughtful response.
What a Frustrating App!! 1/5
I find the App to be very frustrating.
1. The timetable is usually out of wack and I can't rely on it. It's fair to blame it on Metro since they provide the time table.
2. I find the presentation of results to be very very very frustrating. They provide so much useless info covering the page that you have to comb thorough to find basic info.
For example: they show a start time and an end time but you have to hit "show details" to see the real departure/arrival times. Why not show it in the first place?
3. Why is it that I constantly have to verify an address in a separate action? Try typing "McPherson Sq Metro" just and then later be asked if you mean "MCPHERSON SQ METRO or MT VERNON" in the next screen! What's gives? Can't pick up a station name from the list?
4. Why don't you just show a simple listing of departure/arrival times and stop being so cute with running txt line after line about all the useless "leave xxx station ... "
5. Why don't you color code each search panel so we know what's what? Right now it's hard to see what belongs to what?
The problem with these apps is that they are designed by developers for developers not for simple users who just want to see "what time do I start, when do I get there, and what if go 10 min later or sooner"
An app should show results that I can use in 10 sec not 10 min!!
I'll write about finding a bus map, timetable, and the fields the use later!!
By Omstar Runner
If you are hurrying to get a train and want a good idea of arrival times this app delivers. Easy to navigate and quick to load, it's been reliable for me 95% of the time, and if it's off it's only ever by a minute at most. Plus the quick link to the WMATA map is handy while transferring or taking an unfamiliar route.
Metro us does not do job it suppose to and that serves the people! 1/5
Example: I pulled the cord to stop at the McLean station and bus did not pull in and then when I moved forward into view of driver and made noise, the driver did not stop or say " you wanted to get off at station?
I said" I pulled the cord prior to station" and he wouldn't let me off close to station and kept on Driving.
I said" ok then I will take the Tysons Corner stop so I could get on train there and he would have passed the tysons corner stop if I did not say anything and he passed it but stop when I insist he stop!
This was # 23T in 9:36 AM.
Never been treated so rudely by a public servant on a bus and I have ridden buses in Florida, California and New York.
Drivers always made sure when cord is pulled to find out what stop that was for.
23T did not do that and I am Disabled and still waiting to get
Metro Disabled ID and Disabled Smarttrip card(both stolen from me)
This would make an interesting court case!
Now up to metro board.
Reliable Information and Helpful Notifications 4/5
This app has really become my go-to source for Metro information. It is reliable in the time of trains and buses 9 times out of 10 and every morning they send helpful notifications that can really influence how you plan your day.
By Kimberly Ann Hopf
I use this whenever we travel to D.C., a few times a year. It has helped us immensely! One night we were out late in Arlington having a Anniversary dinner at a cool Russian Restaurant. We realized that the metro was closing down and we had 9 minutes to jump into the last train or be at the mercy of a late night uber!
Love this app! 5/5
This app helped me so much on my first trip to DC! I was used to navigating the subway in New York, but was unfamiliar with DC. This app helped me navigate the city metro with ease!
Worst app 1/5
I depend on this app to get me to work in the morning and it's a complete failure wether the times are complete off or if there's a bus on the route that isn't monitored. Highly recommend not using this app no more
Very good ☺️☺️ 4/5
It's a good app
Great app, tell the truth 5/5
This app is great. It was buggy when it first released but the author has done nothing but improve it.
Like it 4/5
Not precise but useful
"Favorites" Feature Doesn't Work 2/5
I have saved my bus stations under the "favorites" tab numerous times only to have the stations deleted. Now it's not even letting me save my stations to "favorites" at all. Very frustrating!
Really helped out 5/5
First time to DC and a fellow tourist told us about the app. This app really helped navigate the metro.
It's okay 3/5
By Princess Peoples
I don't find it as easy to use as the old one and you can't map a trip you have to go online for that so I'm a little turned off but all in all I still love having an app
Rarely accurate 1/5
Does not reflect real time. Always misses lusting the bus that is due to arrive and listed the one after on the real time tab. So you think no bus is art I g when it actually is. Most times real time is incorrect.
Works Fine for Me 5/5
By Joes tavern shack
App is well designed and as accurate as the station times. Been using it for 3 years now and never had any issues.
Of the many times I've used this app, it's safe to say that it has been 99.9% accurate.
FIX THE APP AND THE SYSTEM 2/5
Do not download!!! Just like metro's train service, this app is unreliable. Bus and train times are incorrect. Mostly bus tho. Missed multiple busses relying on this app.
Sometimes the Real Times Aren't Available 4/5
By Liv And Let Liv
I've pulled up my bus route on several occasions to find that there is no real time available and I would have to rely on the scheduled timetable, which is never exactly accurate. Nevertheless, it is an overall helpful tool.
Dunn Loring 3/5
Good app but long after Dunn Loring bus bay improvements still no 2A at Dunn Loring in the app.
Mostly accurate 4/5
Some routes do not show and there are busses that are not tracked by the app (they show up without them having been tracked on the app) but overall very useful. Use it daily.
New to Metro 5/5
I recently started to take the Metro to work and I find the app to be very helpful in learning my way around the system!
Very helpful app... 5/5
Use it all the time. It makes my commute much easier.
Needs fixing for afternoon schedules 2/5
By gir rox
This app is only useful in the morning. After 1:30, it's wildly inaccurate. It should have real-time bus updates rather than estimates based on the schedule.
Attacked on Orange Line 1/5
I was stunned when something hit the back of my head. I looked around and found that the only other passengers left on the front car were three young black boys. ( I am a 73 man with a heart condition and mobility issues that require me to use a cane, so I guess I was considered "fair game ") After this was repeated a couple times, I moved up to where I could be behind the plexiglass and seated where I could keep them in view. They kept taunting me and I didn't know what to expect next. At the next stop I tried to get the attention of the engineer by tapping at his door but he just ignored me. When we stopped at Deanwood, I again tried to get the engineer's attention, but he ignored me until the boys departed the train and then refused to notify anyone in the station to try to apprehend them. I continued on to New Carrollton and tried to lodge a complaint but the person on duty there had no interest. What is there to do? Must I carry weapons to defend myself on the Metro system?
Helpful & Reliable 4/5
Is pretty much all I have to say!
The train I take from Halethorpe to Union is consistently late. Makes no sense. App works well though.