Work but not fully 3/5
I was able to login and get my ID card, but the details of my coverage and plan are not loading. I guess I can alway go to a computer. But it would be nice to view here.
Insufficient plan support 2/5
I have Delta Dental EPO coverage through MassHealth connector. This is not one one the plans I can select through this app.
The update is awesome! 5/5
Great job on this update! The app looks slick, it's more user friendly, and I love that my ID card is on the home screen. Nice app!
New Version 5/5
Great job on the upgrade!
Cool dental app very informative 5/5
By Grey Goose Girl
Toothbrush timer is awesome!
Great improvement 5/5
Just updated to the new app and already love the improved designed. So much easier to have instant access to my ID card. Keep the updates coming!
New Design 5/5
I really like the new design of the app! Thumbs up!
Stars and Stripes 5/5
By Marquita graham
Amazing app!' I love delta dental!!
Unacceptable Password Requirement 1/5
I refuse to use this app because it requires a password to contain at least two numbers. I use a secure system for passwords (a system that I can remember) and I'm not changing that system for a single app that thinks it needs to dictate odd requirements that not even banking apps dare to do.
Skip this and use the mobile site 1/5
By Shark Marius
This app is broken! You're better off bookmarking the mobile website and putting the link on your home screen. It looks just like the app but with the added benefit of being fully functional.
Doesn't show claims 3/5
As the title says, the app does not show claims, but the website does. I don't want to have to open Safari every time I check claims.
Requires fixes 1/5
I can't log in. Also, the buttons are iOS 6 style. If something simple like this is years out of date, I'm worried about the security...
By Bobs hobo
Please fix 1/5
App doesn't work period
App does not work 1/5
Unable to fetch data, can't do anything. Object reference errors, major programming bugs
Poor credential management 2/5
Please allow for TouchID or 1Password integration.
Furthermore, why are the iPad and iPhone versions separate?
Wish I Could Give Less Than 1 Star!!! 1/5
This app is TERRIBLE!! Don't bother downloading it unless you just want to waste space on your phone. App will not allow me to login to my account with my username and password. Keep getting an error message that I have "missing validation records" and I get redirected to safari to "update account". I checked and all info is correct; however, I get an error message that "information entered did not match records in the database". Extremely frustrating to keep getting error messages when all info is correct. Thought the most recent update would resolve this, but it didn't. Please fix this!!!!!
Bad app 1/5
By State of Shock
Imagine an app in the App Store that isn't supported by an iphone, just dumb
Waste of time 1/5
I couldn't log in because "it couldn't fetch data from the server", this app is just a total waste of time!
You can't even paste into the app.
Doesn't work - can't login 1/5
won't accept my username and password. Won't let me retrieve my password. Just tells me to contact my provider. That's no good when I need to show an ID card TODAY!
Claims feature 2/5
I was able to log in, however, the claims feature is throwing an error.
App not supported on this device 1/5
The app loads and displays an alert that says "App not supported on this device" and then immediately closes. I'm on an iPhone 6. How is my device not supported?!
As a developer, I am shocked an app with as many flaws as this one made it through the App Store approval process. Most features on this app hang when opened. This app was likely outsourced to India and thrown together for $10 by a few kids.
Worthless App 1/5
The app crashes when sending an ID card. The password field will not allow you to paste your password. I use long complicated individual passwords for each app and it is impossible to memorize them all. I use a secure encrypted app to store my passwords and then copy and paste into password fields.
Worthless app 1/5
Cannot view my claims, or coverage information, always says "the information you are looking for is unavailable" what is the point?
Barely an App 1/5
I've tried many times to use this app, but it is useless. Basic functionality is being able to copy and paste a username and/ or password. This app cannot even do that. So, I wrote down the password and tried to login three times. Error message every time. Click on the help tab and touched the phone number to receive another error. Looks like the number isn't formatted properly. Delta hopefully didn't pay much for the app. Don't bother downloading it. Not worth the trouble.
Crashes when emailing ID card 2/5
By Mhrvkihxl h xedszrch
When attempting to email my ID card, the app resets itself.
Great but could be better! 5/5
App is crap 1/5
Couldn't even log in, no explanation, no support.
This app is as bad as the website 1/5
By NJ Analyst
I agree with the other reviewers. I cannot view my claims, my ID card, and my login cannot be saved. Moreover, the website doesn't work!
Unusable trash 1/5
Can't paste into fields, can't register due to "evaluating returnable..." bull💩. App is unusable, don't bother!
By NY Mike24
Went to look up my coverage and comes back with "internal error" and directs you to their web page. Useless app!
Can't Logon 1/5
By 2004 Grand Caravan Owner
I can logon to the website, but not the app.
Does not work 1/5
The full website works with my username and password but this app does not recognize them and it should. It's like the full website and the app are not sync'd.
Not ready for prime time 1/5
Agree with other commenter that the lack of password paste is a problem for those who, like me, gave complex passwords. Also display function for ID cards doesn't work and you when you click the button to email yourself the ID card, you get an error message. Gave up trying to use it and have deleted it from
Can not register 1/5
I am unable to get past the first registration page. I try to change my employer to my current employer and all it does is revert to my previous employer. Very disappointing.
NO PASSWORD PASTE! 2/5
I cannot comment on most other features but the first thing I noticed was the application does not support password pasting. This is a big issue for me as I use complex passwords stored in a password safe for additional security and identity theft prevention.
Please enable this feature so I can use more complex passwords without trying to remember them.
Also, the ability to email my DeltaDental ID may come from good intentions, it presents security risk since email is insecure. Please promote secure transactions such as local wireless printing in the provider's office or local NFC transfer - or just have an easy way for a provider to look this up and verify me.
This app crashes each time o try to use it. Needs an update now.
Crash and Burn 1/5
App is not stable. It crashes every use. If you are going to offer an app then do it right. This is an embarrassment to the apple App Store. If I was Apple I would remove it immediately.
Nice app 5/5
It's really helpful give you the basic information about claims, coverage and a template of your id card
Crashed first time 1/5
All the other comments are true, sadly.
Not working 1/5
Fix please not working
"An internal error has occurred"…the response for nearly every action you try to do. Not useful in any way. The copy of the card function gives a generic copy with none of your account ID info.
Doesn't Work 1/5
I've logged in several times get unexpected error and the app closes. Not useful, I'll stick to the website.
More integration please 2/5
A decent app when it's not crashing, but it desperately needs to let you log in with TouchID, and could use an iPad version too.
Doesn't work 1/5
By Jimbo from TN
As stated before you can't log in like the website. Please fix.
Limited info 2/5
The app is a good idea but it is very limited in the information it provides. There are a lot of spelling and grammatical errors in the details sections that I have seen so far. Claims and information related to my benefits are not up to date or accurate.
zero stars - dislike 1/5
this app looks great, but does not work. Never been to successfully login. After 2 complaints, company now says "there is no mobile application.". Well, then what is this?? Obviously some bad left hand/right hand stuff going on with this company. Suggest you avoid this app
Not good! 1/5
App crashes everytime! Useless!