Problematic with consistency 1/5
I have always had a problem with an item missing from my order. No difference with pick up or delivery.
I have hopes 3/5
App. did the spin and die routine. Now it seems to work. Reserving judgement.
Store doesn’t receive order 2/5
I placed an order for pick up ASAP, set approximately 20 minutes. When I got there to pick it up the storage not receive the order, even though I got confirmation email and confirmation on the order. I guess no breakfast for me 😞👎
Worst piece of junk 1/5
Constantly freezes on me. Can’t get past the location menu.
Payment system flaws 1/5
By Big Seth305
Worst checkout system ever.. after 2 tries telling my valid zip code is not right which it is you lock me out from ordering all together?? Great valentines surprise now
Very bad 1/5
Ordered online and is been 4hours and i got nothing. I have tried calling the restaurant and they blame the driver and they just don’t care they said they just cooked the food and they are not responsible for anything else. I feel very upset right now. Bye bye Dennys you just lost another customer and i will make sure i pass this on to my family, friends and coworkers. This is a terrible way to do business.
No corn. 1/5
I can’t add a side of corn. Something so simple. Forcing me to stand and wait inside. Ridiculous.
Don’t waste your time. 1/5
App is garbage. You cant stay logged in, you cant log in With finger print, you can’t use Apple Pay or PayPal, oh and I’ve gotten errors during check out 4 out of the 5 times I’ve used this app. I try calling Denny’s to place a phone delivery order and they say they don’t deliver...
Unable to redeem Dulce Leche Crunch Pancakes 1/5
Please make sure that your website or app allows T-mobile users to claim the current T-mobile Tuesdays deal - Free Dulce De Leche Crunch Pancakes! It is such a shame that such deal cannot be fulfilled properly as this new feature food is not available in online order.
I Love It! 5/5
This app was so easy to use. It got my order right and my order was delivered on time.
Can’t use it 1/5
One would think that an iPhone app could support an auto-generated keychain password. Nope, passwords are limited to 15 characters.
Stick to breakfast food Denny’s!
App needs major improvements 1/5
Hardly ever works. No login memory. Get to placing order constant errors then tells you order can’t be placed. Horrible app. Whoever built this app obviously never used it or never built a decent app before.
App crashes 1/5
The app is not letting me finish a “build your own slam” order. After I finish choosing the sides and press confirm the app crashes. Way to offer a promotion that I literally cannot complete.
Didn’t call correct store 2/5
I used your app while traveling and called in an order. Unbeknownst to me it called the wrong store because when I went to pick up my order they didn’t know about it. I know I selected the correct store. The store was very nice but your app needs work.
Easy to use 3/5
Thank you for this app, very easy to use and navigate! Where is the option for the AARP and the AAA discounts?
App is a good idea but doesn’t work. 1/5
Won’t let you choose a salad as a side option, won’t let you stay logged in. Tried to place an order today, kept getting error messages that my phone number was invalid. Have tried three times to enter my phone number but won’t save it. Finally had to just call the restaurant. Tried to use app support just goes to their website for comments not app support. I’m done....
Not worth it 1/5
By Jason Creppel
It doesn’t show the full menu. Just a few feature items. It says use the customize section to make additions and substitution but the customize section doesn’t give that option. Great idea. Horrible implementation.
Didn't work 1/5
Crashes after I try to check out and loses my cart item.
Not “Wherever” as stated 2/5
By Merlan Mom
The app details state now you can order “whenever,...wherever” and that’s not true!!! I have a Denny’s 1 mi away and they are not listed. I live in a major city as well. Kinda bummed I gotta say.
The app keeps asking me to edit my order, when I’m ready to check out! I call my local Denny’s for a pick up order but no one is answering! I was also there yesterday when a man was arguing with an employee about an online order, the employee told him he didn’t order it in that Denny’s but the customer showed him the app! The order just didn’t go through! Now he had to wait to do it all in store! Really annoying! I like Denny’s but fix this app!
App fails to place orders 80% of the time, fix it or keep losing business.
Could be improved 3/5
CON: Doesn’t have an option to keep you logged in or to save login info. Would be nice to be able to use have login saved and be able to use Touch ID. If you switch out of the app it logs you out, which is frustrating because then you have to re-log back in.
PRO: Have been able to use it at multiple locations without any issues. Allows customization of menu items.
App will not load menu. Only shows me featured items
Menu and locations do not load
Not working right 1/5
This is a messed up app!....
Online order didn’t get to the restaurant 1/5
Ordered online, and showed up at the time it was supposed to be ready. I had already paid through the app, but the restaurant didn’t get the order. App was easy to use if they can fix the order issue.
Doesn’t show all the locations. 1/5
The map in the app doesn’t show all the Denny’s locations, and when I zoom into the area that the Denny’s is, it shows me the restaurant is there, but doesn’t allow me to click it, even when I know they do online ordering! Very frustrating. It’s happening in the app and on the website.
Can't process order, call to order 1/5
The only reason I have this app is because I hate talking on the phone. It keeps telling me it can't process my order so call it in. The one time it worked, the location didn't notice the order so it had not even been started when I arrived to pick it up. Then they rushed to complete it so they got it wrong. Don't waste your time!
Got order wrong 1/5
The only reason I ordered from Denny’s was for the $20 order gets you a free pie deal. They did not include the pie and I 100% added it to my order, and they got the toppings on my sandwich wrong. Plus $8 delivery for what took an hour to receive. Will never order Denny’s again.
Bad , doesn’t work 1/5
Your on line orders doesn’t work
I’m insane . 1/5
Dennys is a real train wreck . No accountability. The delivery service is
Sub contracted postmates .
You will have better luck playing the scratch lotto than you will getting your food .
When I buy 3 scratch off lottery tickets from the same batch , of the same game 1 of the 3 is almost always a winner of at least another free ticket or better . I have ordered 3
Times from Denny’s , and I am 0 for 3
as of 1 hour ago .THEY DONT SHOW UP. Calling Denny’s verifies the pick up . They keep themselves non responsible
By using non affiliated with Denny’s delivery service . They blame the drivers , the drivers are unknown and almost anonymous .so the buck stops there .
Hey Denny’s . Rot in hell .
Unable to process order 1/5
Was about to check out and it said I needed to update my phone number. Tried a couple of different numbers and it wouldn’t take them. Had to call in order for pick up. This is EXTREMELY ANNOYING. Why does this app even say it allows you to order online if you can’t? It’s only usefulness is seeing the menu.
Missing Restaurants 1/5
Two Denny’s in my town but the app can not locate them
Unable to process order 1/5
By Mikey Machete
It asks you for your number but it fails to save it or update the info. Since it does that it will not process order. PLEASE FIX THE BUG it’s ridiculous.
Waste of time - avoid 1/5
App keeps repeating that I must select asap for delivery, even though it is. Tried to change locations and still FAIL.
Im so annoyed were just going to avoid denny's all together now.
THIS IS WHY YOU BETA TEST YOUR CODE!
Could be great 3/5
Fast but inaccurate, missing things in my order
Won't let me stay logged in.
Don’t want to use again 1/5
Im first time to used this app yesterday night.But everything not ready when I arrived to the restaurant at the pick up time!!
The problem is!!THEY DO NOT KNOW HAVE AN ORDER ONLINE!!
Im waited for my online order 20 mins at least!!!
Phone number error 1/5
Like others, app says phone number error (missing). But doesn’t save it at the edit screen.
Cant build your own Grand Slam 1/5
The system won't let you select an time twice which crazy since it's supposed to be build your own Grand slam. It greys it out once you have selected an item once.
Crash and burn 1/5
Heading to Denny's for breakfast so I downloaded the app. Opened it, entered my login credentials to sign in. Crash. Of course I did this five more times. With the same results.
You will starve using this app 1/5
By Unsatisfied 12
Firstly Denny's lies to you they don't deliver. Second good luck using the app the developer is an idiot. Filled out the form three times and wasn't able to place the order. Not going into detail on a review but would love to talk with the developer.
By Becky Katie tut
You should aloud to have cash as a choose because someone might have a credit card
Good but got my order wrong 3/5
By N fund
Food and delivery was good except it wasn't what I ordered.
Terrible design 1/5
Can not save password. Better use website than using the dumb app. Whoever designed it must never had a smart phone.
Fix the bugs on your app! 1/5
By Old Bank 1 customer
I tried to order on your app and it tells me that my phone number is not correct. I know my number.
I had to drive to the Denny's and place my order and wait 15 minutes.
If I go on your app again and I get the same error in the future, DELETE. And I won't download it anymore. Which means I won't be visiting Denny's anymore. I will use apps of businesses that are on top of their E-commerce.
Got my order all wrong and the food was all cold.
Doesn't work 1/5
Too bad, thought this might be a way around being ignored at the restaurants. :(
Error trying to order 1/5
Tried using the app so I can order and pick up my dinner, yet I keep getting an error saying my phone number is incorrect. I checked it server all times, uninstalled the app, re-logged in and I received the same somethings wrong with your phone number error.
Special instructions never go through, makes me log in again every time, and now it's been saying there's something wrong with the phone number on my account. Fix this junk Denny's!