Takes directly to CNN and freezes if you watch something else. 👎👎
Horrible piece of crap.
Fix GENNIE 2 freezing 1/5
DirecTV please fix the genie and client freezing software bug issue which causes our equipment and everyone’s to freeze repetitively annoying tired of waiting for the pics please get this done so that our genie at homework again really annoying please fix soon 19 year customer cannot put up with the glitch much longer will re-write this review when you guys update the software
WORST APP EVER!!!! 1/5
No app gets on my last nerve more than this ridiculously insidious piece of technology! I seldom give just a down right scathing review but this app has earned my ire for over a year now!!!! To say it works inconsistently is to be generous!! Try to use, 9 out of 10 times there’s going to be a glitch — the network issues dialog box is almost a permanent fixture, and you can forget about accessing your Playlist on a regular basis!!
The TV commercial says you can take your TV with you and you can take it with you, you just can’t watch it!!!!
Honestly if I could give a negative STARS rating, I would!!! This app is exponentially useless!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Adequate, but not great 3/5
By Capt Dāv
I wish now that AT&T owns Directv they would make the app the same as the UVerse app & truely the Directv menus in the house; I will switch back when they upgrade the infrastructure in our neighborhood. They should get the same app designer. The functionality of remotely managing the DVR was better when adding or deleting shows when away from home.
Terribly unreliable 1/5
This app just does not deliver what Directv promises. The app either can’t connect or shuts down 1/2 the time. Have not had these troubles with other TV service providers’ apps. We love Directv. They just have a lot of work to do on the mobile app connectivity. Can’t count on using Directv away from home and it will affect our decision whether to renew.
Great WHEN it works 2/5
I love this app WHEN it works which as of lately is never. The videos never play, screen constantly freezes, and I can never get into menu options.
Mirror the uverse app 1/5
By jane noe
We just changed to directv from uverse and it is the worst. I use the app daily at work to watch the news. I automatically am connected to a sports station - when I go to my news station (this happens daily) the sound for both with be on. It kicks me off, freezes - the list of frustration is endless. I’ve only had this service for two months and am wondering when I can change back to uverse without penalties...
Airplay 1 Star No airplay 1/5
Can you guys enable airplay please I don’t want to get DirecTV now when I have service already all I need is airplay to work on this app thank you I hopefully you guys will enable that option.
The app is unstable and needs improvement connecting to DVR. Test connection imbedded in the app says I failed several test, but fails to explain what and why I failed them. Help links also redirect you to invalid pages that have been moved. Little to no support.
Can’t watch tv on the go :( 1/5
It was working great but now I can’t watch any shows because it says I have to be connected to the same WiFi as my provider. How am I supposed to watch tv on the go. Fix this now please
My application worked fine then it updated and now I can not watch my recorded shows... It will not find receiver and it is connected to internet...
This app is horrible 1/5
I have had nothing but trouble with this app. I have called numerous times into tech support and get the same BS answer every time. Reset my Genie. Run diagnostics, delete and reinstall the app. Oh, none of those things worked, I will escalate this, and you will be receiving a call and/or an email from one of the tech engineers and they will get this problem figured out. That is the last I hear from DirectTV until I once again call into tech support. Previously, I could use the app only on my home WiFi, now, it tells me it can’t find my receiver. I am using the IphoneX with the latest IOS upgrade. And BTW DirectTV when I’m on my home WiFi, I can just watch my TV, I don’t need to watch it on the app on my phone.
Update: now it won’t work period!!! Very very unhappy customer.
Majority of my playlist does not show or will not let me stream it on my iPhone like I did before. I’ve tried to find an answer on the forums and what little technical fixes there are. I have the correct DVR as stated for this...so much for taking “all your favorite shows on the go”. 😡
Now a bunch of my Networks disappeared on the app. I was just watching a movie. Put it on hold. Went back to it and it said I couldn’t watch it. I checked the Networks, and over half of them disappeared. What is up? Unhappy
By Carole Callahan
Did this update and now can no longer record from my iPhone and my Hallmark Movies & Mystery’s are not even showing on the channel guide. You fixed the bugs alright..... really upset
Streaming from DVR doesn’t work 2/5
95% of the time when I try to stream from my DVR it says streaming from another mobile device and in order to stream the other device has to stop....no other device will be streaming from the DVR...makes it very difficult or impossible to watch anything on the go...
Just a couple fixes. 4/5
Love the app. Sure accessible and I usually don’t have problems with it. Until recently. Whenever I’m watching on demand on mobile, at first it would skip the scheduled commercials and randomly put them in, wasn’t a big deal. Now however, it jumps 15 past my stopping point and it really just gets confusing. When I’m watching it at home it works great, but it’d just be nice to be able to watch without the confusion.
Very cool 5/5
Tv anywhere what more can I say
Can’t actually “take it with you” 1/5
6 days later after chatting and calling customer support and the app does not recognize that it’s connected to the same network. I was promised the issue would be escalated and to expect an email. No email, no fix, doesn’t work on android or Apple.
Don’t update 1/5
By Apple Dev21
This version has intrepid Ad
then unable to watch channel and App keeps loading....
@Atlanta airport terminal D.
The content cannot be play this time.
Great app!!!!! 5/5
I use it every day!
What’s the point? 1/5
If you have to be on your home network to watch via the app, it’s pointless and useless. If I’m on my home network, I’ll watch on my 60” HDTV not on my 3.5” iPhone. Stupid.
Great app 5/5
This app is good on the go👍🏾
Not able to see what’s scheduled to be recorded 3/5
There should be a way to see what’s scheduled to be recorded via the app.
I love DIRECTV but I hate this app!!! 1/5
Where do I start? First off I wish I could turn off the absolutely pointless preview on live tv that always defaults to CNN. It never has a problem with CNN, it comes up quickly and streams smooth but I don’t ever want to watch CNN so I try to switch to a channel I do want to watch and there is where the problems begin, that’s if you don’t count the amount of time it took this stupid app to load all the icons I could absolutely care less about before I can finally get into live tv only to wait even longer for the entire list of channels to load, meanwhile I have to put up with the stupid preview of CNN that streams perfectly. So I go to watch another channel and have to wait what seems to be forever for it to load, note the CNN preview come up pretty quickly and consistently, why the hell can’t the other stations?! Half the time I get a stupid message that the channel I’m trying to watch can’t stream for one reason or another, sometimes after a couple retries it will work, but sometimes I have to close out the app, reload it, suffer through the loooooooooooooooong load time before I can tap on live tv only to have the preview default back to CNN again (works perfectly every single time), then repeat the whole procedure again to try and watch another channel. Then, if I can get the channel I want to stream streaming, it freezes frequently both on my home wi-fi and on LTE regardless of how much bandwidth is available. I let CNN run one time just to see if it would freeze and have problems but it didn’t, it’s like there is a conspiracy to force me to watch CNN, or at least make it extremely frustrating to watch anything else, including downloaded videos from the DVR. But I won’t go through my frustrations with that, I’ve said enough. Also note that I have a brand new iPhone X, I had hoped that when I upgraded from my 6S Plus the upgraded hardware might make the experience better, but it didn’t. Same level of frustration. Higher bandwidth and new hardware make no difference.
Fix this app people!! Please!! I am more than a year into my two year contract with DIRECTV and how well this app works when my contract expires will be a big part of my decision to continue with DIRECTV, become a chord cutter or seek out another television service. Seriously! This app could be extremely handy and enjoyable if it actually worked consistently, but right now it is probably my most hated app because I want it to work so bad and there are so many times I want to use it but end up giving up.
Trouble Streaming to IPad/iPhone 1/5
It doesn’t matter if I’m on my home network or not. Trouble streaming shows that I desire. Always says that it’s streaming to another device; but most of the time I know that I’m the only one watching; all other devices are off.
Not working 1/5
Wont let me log in says i am unauthorized. :(
Just had it a few days but loving it on my ipad 5/5
This has got to be the most frustrating app that I’ve ever used. It takes forever to load, if it ever loads. It takes forever to initialize. Some times it doesn’t. Even if it does the app is very slow to respond to commands. For example, if you are searching by date and time and try to advance to the next time interval it is SLOW. Very slow.
This app is due for a rewrite. This would be a good time for AT&T to step up to the plate and provide a real benefit to the subscribers of their acquisition.
Worst app ever 1/5
How is it on my dvr but when I push play on my phone it says the fast forward function is disable for this show. I HATE THIS APP!!!!
Good app, needs DVR Management 3/5
I would give the app 5 stars, however after realizing the default settings for series records are not what I want, I have to use the awful direct tv remote to go in and edit all my series. So, love the app, and as soon as I can go in to some sort of series management window I will change to 5 stars, but it’s such a huge deal for me, RCN had full management within their app which I loved. There are some things you can do like click on a show and select record series to change some settings, but not the one I need to change, so I know part of it is there but you have to find the exact show you want to change
Direct TV App 5/5
The app is great there are some slight improvement that could be made as far as signing in and logging on but the apps live streaming is wonderful
Payment link 3/5
By Jack Carson
If you have a payment link on this it is not obvious and it should be obvious, it is not.
Crashes Constantly 2/5
This app does allow me to watch my tv when I’m away from home, however, that is the only good thing I have to say about it. For some reason shows appear in the list that have long since been deleted from my dvr and when I try to delete these shows from the app’s list it crashes. Also if I attempt to watch one of the shows on the list that has been deleted from the DVR it freezes and I have to restart the app. Basically if I don’t take a picture of what is in my dvr before I leave home for that day then I usually end up crashing the app 5 times before I find a show that I can watch. For the largest satellite TV provider in the country I would have expected something better.
Need voice search
Doesnt work with myatt login even though i pay for directv 2/5
Doesnt work with myatt login even though i pay for directv
App review 5/5
I think it’s great.
Direct TV 3/5
By Easton Overman
0 Stars 1/5
This thing is GARBAGE
This app is really bad it doesn’t even play anything over cellular and I have at&t unlimited for data free tv
App ok. 3/5
If you use just this app for tv ok. If you try to go between cell phone billing and direct tv. Difficult to navigate between Att needs much work on customer service when u call for help.
Love the app 4/5
By problemchild 19642012
But it’s missing 272 the logo channel and it’s a free channel it should be there but it’s not please please please add. Others wise good app no problems streaming. 👍I keep waiting for the logo channel 272 it is free it not a paid channel it’s not added to the app.
Dear DirectV, read these reviews 1/5
Update * Have had the app for half a year now and still can’t log in. Customer service can’t fix it... What? Not even a discount! Blah!!!
I've never been able to even log in. Before the At&T merger Directv had great customer service and everything worked, now I want to throw them and their equipment in the trash. I'm tired of wasting my time on the phone with useless attempts to fix your problems. It was a great idea but your employees don't have the education and talent.
Not stable, always crashing while I’m watching an interesting show on my iPad while washing dishes. Very annoying when I have to stop to dry my hands to restart the App. I had to download all my fave TV apps separately to get piece of mind. Shame on Directv!!! I have the fastest internet speed with directv, no reason for this poor service!!! I guess the company does not care because they know we signed 2 yr contracts.
DIRECTV home subscription on-the-road 4/5
By H. McCrackin
Dad has a competent setup when he left cable for DirecTV. Having this app helps him take advantage of having his shows on the go, as well as able to watch live programs if he chooses to. A nice extra bonus is the remote control app if he misplaces it or if it slips down the cushions of his couch. All in all, a must-have app for those having Genie equipment for their DirecTV subscription.
Won't live stream most of the time 1/5
When I open live streaming, CNN automatically loads and works fine but when I change it to another channel, it gets stuck on authorizing and rarely ever loads the stream. It is useless to me if it won't work.
App isn’t working 1/5
By W Perry
Ordered Directv today, got my confirmation, but app gives me an ERROR message each time. Can’t get AT&T store manager to and messages or calls like he promised he would do. Can we not get any good service anymore?
DTV Works Great 2018 5/5
Great to go TV with Me everywhere!
It works sometimes 2/5
It keeps freezing and shutting down on its own. I hate it.
By Lorin Lindsay
The app freezes up a lot but I like how I can watch tv on my phone while my son watches his cartoons on the main tv. 3/5!