Terrible experience 1/5
The max pass is not working. This app needs work bad.
So the app crashes or logs out consistently. Besides that... solid job
Not working 1/5
Does not work which means no access to max pass
Buggy app 1/5
This app is the worst. Cannot buy maxpass. When you did the phone number that it directs you to, the operator says to go to guest services instead.
App is terrible 1/5
App doesn’t work and in today’s world unfortunately you rely heavily on it:(
Can’t use max pass for fast passes. Won’t recognize tickets at all
App does work! Ripp off for max pass 20 dollars gone 1/5
By Bobbi J
I love that this app basically does everything! Of course it does the important thing on telling you wait times but also tells you fast pass return times and if they're available to get. Not only do you have to look at the map to look for rides and their wait times, but you can search rides through list mode in alphabetical order. You can purchase tickets, check when your annual pass is blocked out, link photos from rides and photo op locations taken by cast members, and even reserve dining! This app is so versatile that it doesn't need to change! The only thing that I wish it had was the option to delete uploaded photo pass pictures. I tend to type in the wrong code for a picture from a ride and now I have pictures of random people in my app. Other than that, I love this app!
The market for your placement does not track you well 2/5
And it won't let me submit bad review
This app makes your visit worse. Not better. 1/5
Kept asking me to review the app each time I would redeem a fastpass for a ride. As if I want to review this app while I’m in the middle of scanning my fastpass with people waiting in line behind me! Made a dinner reservation at Blue Bayou restaurant and they had no record of it when I showed up. Told me I would have been required to enter a cc# to get a reservation. But I was never prompted for this on the app. I’m a website developer and tech savvy so this is not a case of user error. 😕
Our Son w/Autism’s 1st Disney Trip 5/5
By Gypsi runner
This will be our Son’s 6 year Birthday and 1st trip to Disneyland! We’re all so excited but worried. Disneyland personnel helped with this tremendously. Thank you to all the Wonderful staff that helped. We stood in a few lines to get the help but it saved the whole trip in the end. I’ll do another review when the Bday trip is over. Have a magical day!
Awesome, simply awesome 5/5
Everything Disney does is awesome, including this app.
Great app! 5/5
Love this app 5/5
So many awesome features! As an Annual Passholder, I use this every time I visit! Wait times, character sightings, hours, etc! Love it!
Such a amazing app for everyone who comes to Disneyland and DCA all the time!!! Love the MaxPass!!!
Your times are wrong! Wow are you kidding. At least tell the truth
Hard to use 1/5
Took five techies 20 minutes to figure out how to purchase and then get a pass. Then to redeem pass when you are at the ride is a tiny link called "my plans" on the home page. The app design is a disaster, not at all in keeping with the thoughtfulness of the rides and even the wait lines.
Love the aop. I look at it even if I am not in the park. 5/5
This app has come in really handy. My entire family uses
Times not that accurate 3/5
We visited the park on a Monday. Although times were listed on the app, they weren't accurate. The ones that had minimum wait time, we waited a lot more. And the ones that listed a lot of wait time, they moved super quick.
Lines way too long 2/5
By Cherie <3
To me it simply isn't worth 91$ to walk around and stand around and ride 5 rides of 7 min on average for what? I can stand around for free at home. Too crowded and expensive.
California adventure 5/5
Eating establishments need to open earlier than 11am since the few available such as Ariel’s grotto was booked u til 4:30.
Rotating Characters 5/5
Super cool app but would be nice if it had a rotating character option for your profile😫choosing just one character is basically impossible. Am I more Olaf or Nemo? Darth Vader or Stormtrooper? Who knows??? Guess for now I'll just take an online quiz to figure it out, but rlly, rotating characters am I right ?!??!?!!
Difficult to find fast pass 3/5
Very hard to find the fast pass reservations. The employees in the line even had a hard time helping me.
Is awful. 10 per ticket and it didn't even work in the park
This app works for everything! Including, fast passes, mass passes, photo passes, tickets, restroom locations, reservation making, biggest rides, temporarily closed rides, I really enjoy looking through this app it’s really helpful. If your planning to have the best hotels, the best reservations, the best rides, the best place in line, and the the best time this app is for you! I can’t recommend it enough. Have a good trip!
Improved over time 5/5
Used to be slow and useless. Now it is effective
Could be better 4/5
Only thing I don’t like is scrolling through the map to find wait times
Love doing the app 5/5
Love the app but I hate hate hate the WiFi jumping on and off. Thank god for unlimited data. But def put it on your background lock screen
So helpful!! 5/5
By Polka Zali
Very helpful if you’re trying to get the fast pass and find out times for the rides! Definitely worth the money!!
Unsafe crowding 1/5
I am so disappointed in this place. It is so crowded and people are pushing and shoving. I think it is dangerous and I don't feel safe. I have had 5 strollers rammed into the back of my legs and my toes stepped on. The lines are hours long. I will never come back on a weekend again and at this point it is questionable if I will ever come back again. The rides are fun but it cost $400 to get on 5 rides. We have been here from 8:45am until 8:18 so that makes those 5 rides pretty darn expensive!
It’s always wonderful and magically perfect!
Recommend getting this app when you're at Disney 5/5
By It's Gabe
I love this app it's a very useful app while you're enjoying the park
Fast pass not working 1/5
By Fitness business
We spent a whole morning trying to register our fast pass on the app. This horrible
Friday the 13th 5/5
By Great Disneyland Fan
A fabulous day. Great Mickey’s Halloween party. Saw many rare characters. Favorites were the Headless Horseman and Maleficent. 25000 steps with my Fitbit. We covered the whole park more than once and had a great time doing it. The APP made it possible to find the characters. Thanks for making it possible.
Call our favorite rides are closed! The Matterhorn and splash Mountain closed. Such a bummer.
I use to use this app before the new Fastpass addition, it was very reliable. Now I can not get this app to work when I am I in the Parks. It always says weak internet access, linking with pass not working, or photo pass not working. My Annual pass allowed me better photo options, but now I can't get to them and when I do I have to pay a lot more because you have forced me to rely on a non- functioning app. I have had this issue in July, August, & October.
This is the way to go! 5/5
This app makes going to Disneyland so easy. FastPasses are just a click away and being able to check line times is very convenient. Don’t go to Disneyland without this. 😊
Me & my boyfriend LOVE this app, whenever we're planning a trip. Super convenient when you're actually there since it gives you an edge over those that don't know about this diamond in the rough! 😉 It gives not only wait times but you can load your tix, see food spots, stands and EVEN where water fountains are!! 10/10 Disney!! ❤️
Really bad 1/5
Link this to that, what the hell? Can't you automate the tickets, fast pass n max pass? Too cumbersome. Fire the product manager.
Use non-Disney apps... they’re better 1/5
Horrible UI. Large important announcements are basically hidden in a light gray shade of text. The drag down to get back to original screen is poorly designed.
By Surf Cowboy
Frequent visitor or one time trip....follow this app to make the most of your time in the park.
Need better cell coverage 3/5
Too many dead zones in the resort
It keeps tell me I’m not in the park when I have been on three or four rides already and can’t get my fast passes don’t waste your money trying to figure out how to get mine back
Needs wifi to use 3/5
It's a great app but unfortunately does not work in the Parks at all unless you are connected to wifi. The Max Pass is such a great feature but until Disney provides complete wifi coverage or you can use cell data, the function and usability of this app is substandard. Come on Disney, much more is expected from you!
Don't trust dining reservations 1/5
Dining reservations popped up and disappeared and I wasn't able to update my card. Be aware.
Awesome app 5/5
Tried out Max Pass and it’s awesome. Makes getting a Fastpass so convenient and easy. The app works great with wait times, restaraunt reservations, and Photopass! So awesome!
The Best 5/5
By Sir Gregory Scott
This is the only app to go to when you are at the park. If it’s low season you can use it for reservations with no difficulty. If not book those in advance of you trip. The addition of Max Pass is incredible. I sat for a long lunch (and several drinks) at Carthay Circle and added my fast passes for the rest of the evening, then leisurely strolled from ride to ride. Enjoy.
Great way to keep track of the wait times for all of the rides
Fast Pass 4/5
This app is awesome. A great option for all families to enjoy I just wish they thought about this function 20 years ago