Use my code u61wq when sign up 3/5
Use my code and we both get points for signing up!
Cards won't link 1/5
I can't use the app because my card will not link up.
Pick the grocery stores first 4/5
I spent $93 at Sephora and got only 189 points back versus when I spent $25 at Fred Meyers and got 305 points (I also gas up only at Fred Meyers so it’s really convenient).
Definitely pick wisely because once you choose your 5 stores, you can’t change them, unfortunately. Docking one star because of that.
Love this app!
Dishonest, they don't pay out. Not worth your time 1/5
So I had an offer for Priceline 10 points/dollar. I made a cruise reservation and airline tickets about $2500. They removed my offer even though it said it runs until Feb 7th. So no points. They wont even respond to my email.
Now expect to see some fake generated reply to this review from Drop saying something like "If you have issues, we are sorry please email support, we are working on the issue, blah, blah blah.
Dont use this app. Total scam, don't trust your credit cards with a lying scam company.
My next step is to email Priceline directly and let them know about their dishonest partner Drop.
Definitely a good time 5/5
As someone who pays a lot of coffee from Starbucks and goes to target 2 to 3 times a week, with this app I get money back?! And when you redeem the point they send you the gift card right away! If your skeptical just try it you wouldn’t be disappointed!
Also when signing up use my code ipiey to Get 1000 free Drop points on me!!
Installed the app and in under an hour, I got a gift card! Invited my friend and cashed out a $5 gift!
Pretty nice 5/5
Who doesn’t love free stuff? Get 1000 free Drop points on me! Use my code 0bckr if you don’t have an invite code to use
Trick app 1/5
By Sherry 480
Just like one of the other reviews I’ve now read. I have been using it for a few months and everything seem good getting points on everyday purchases. I got comfortable and then I decided to try out some of the bonus items during the holiday. All of a sudden I wasn’t getting my points. I was missing 5 transactions. I sent support a request. They fixed a couple. But I’m still missing some. Support sent an emailing on one of the big 20k bonus items and said it was waiting to hear from “Boxed” , for several days it was showing pending and just now I see that it’s gone. No points and no longer in pending. I’ve sent another support ticket. But if I don’t see the points. I’ll no longer be using this app. I don’t like apps that lie.
Great, but wish there was a way to switch main offers 3/5
By Wes weber
I’ve earned $20 in 2 months, which I’m pretty stoked about! Just from normal shopping, too.
I wish there was a system for changing your main drop offers. I understand not being able to change them often, but I’ve been told they have new options available and some of my offers I just picked to have 5, but I never shop there.
Drop Drop! 1/5
This is based on their customer service alone. I’ve emailed them a half a dozen times over an issue in a month and I still haven’t received any response. I completed an online offer (Amazon) with my linked card, but no bonus point points. Since the exact same thing happened with another online order, I emailed them right after I placed the order so they could check it out. No response then and no response now.
only buying online 3/5
MAKE IT DO YOU CAN REDEEM RECEIPTS PLEASE buying online isn’t feasible all of the time
Can’t seem to connect my bank - it recognizes my credit union and the bank recognizes me but when I get to the end I’m dropped from fully connecting. Drop’s ‘Customer Service’ blew me off not willing to assist further - Disappointing!
Frustrating support but good overall 4/5
Don’t expect to receive a quick response from support. It took me almost 10 support tickets, 3 weeks, and a lot of frustration to receive the bonus credit for my two referrals. But hey I got them! Can’t complain it’s free money/points for things I was already using such as Uber, Lyft, Walmart, and Walgreens.
If their support team is able to pick up the slack they have the potential of being a 5 star app.
Use code Get 1000 free Drop points on me! Use code 67mhl for free rewards 5/5
Free Invitation code 5/5
By Rafi rohan
iPhone X 1/5
Please optimize for iPhone X
Use with caution 1/5
As some other reviews said some my promotions did not pickup and when I wrote to support about it and heard nothing back.
Love this app! 5/5
By AUSTIN @avidmar_123
I would just say choose your offers wisely because once you pick you are stuck with them but I enjoy using this app so much. I use my debit card all the time for these stores when I’m shopping and get points almost daily. Plus referring a friend and he points they already give you make earning rewards so easy. Support is very helpful and I have no bad things to say about this app. But like I said choose wisely, the stores you shop at the most to get the best offers.
This game does???? What exactly
Phone number can’t be changed 1/5
I changed my phone number. It appears you cannot change the number. I’ve lost 37000 points. But what is worse I cannot unlink my bank account!!!
This is a total fail.
I want to see how legit this app is! Use my promo code fion3! Hopefully I make some money :))
Since downloading the app and using multiple offers I have received no points. Also don't bother asking customer service for help they won't tried many times. Don't waste you time with them
There’s a lot to be fixed 2/5
It used to be a good app before being fully launched in the U.S. Customer care does not respond to any of my inquiries regarding to missing points. Works good with some banks but totally fails with other banks.
Have to sign up to find your bank isn’t supported. Not just visa like others 1/5
So go through the sign up process only to find that it is bank specific and not just a visa or MC thing. If you don’t have a large chain bank then you can’t sign up. Rip off!!
Best ever 5/5
Best money back app out there! Love love love it!
Would be a great app if you could change ongoing offers 3/5
Nice app, the only drawback is it won’t let you change ongoing offers once you choose it when you create your account...
Drop supercharge 5/5
Free gift cards! 5/5
This is a fun app that rewards you for stuff you already buy. Rewards take a while to acquire but if you chose places you normally shop at it's a nice surprise every few months.
Don’t bother hitting up support 1/5
Downloaded this app in late September, early October. Everything started out mostly ok. Linked three cards, up my account. One of my cards was having issues connecting. Drop was very new then so I was giving them the “few business days” that the app said it needed to connect the card. I come back in a week, still pending. Checked back after a month, still pending. Here I am 3+ months later and my (debit) card that I use for most of my spending is still pending.
So I emailed support after a few weeks of it being pending and support told me that I probably got my login info incorrect. I know I didn’t but if I did that would be a VERY scary scenario as I can see previews of the account numbers for my both of my checking accounts and my savings account within the app. When I told them this, there was no response. I emailed again, same response, and more silence from their end.
Normally I don’t write bad reviews like this but I’m writing this to get their attention and help on this issue. I am willing to change my rating when and if this is fixed.
Use this code to earn 1000 points 5/5
Be caution 1/5
They DO NOT pay the reward. I emailed them several times and all my one-time offer did NOT pay back. They asked me to contact to the company that offered points, and I did. After 5 business days, “DROP” still didn’t pay the points back. When I contacted them again, no one reply me back!
Be Caution when you use it:)
Customer service doesn’t care 2/5
Like all the other negative reviews here, I had issues with cards staying activated and larger incentives not being paid out.
Customer service gives the standard responses to issues without actually investigating or trying to understand the issue.
Seems like they paid for reviews because there are a lot of 5 stars
Don’t trust , asking bank details!!! 1/5
By Srinivas Padma
I wasted my time
Your Stupid Game 1/5
I hate that you guys are asking for credit card accounts so then you can steal money and just saying you should get rid of that.🙄
Super fun! 5/5
Easy to keep up with and costs you nothing except a little set up time Especially like the “supercharge” challenges!
Minimal support and a lot of trouble linking cards 1/5
I had no trouble with my Amex account and or first chase account, but connecting my other chase account had not work any of the 5 times I’ve tried. Their support FAQ has a gem of a response to the tune of “try again in a few days”. Not helpful.
So good 5/5
Don't trust this app! 1/5
They won't give you your points, will only respond in generic emails when contacting customer service and don't care about holding up their end of the deal! They're garbage!
Doesn’t work for PNC 1/5
Can’t connect to my PNC account. Just keeps asking my security questions over and over again.
NO SERVICE 1/5
By Marissa Grace
Have not received any points and have contacted customer service so many times. NO response!! Delete.
IF I COULD GIVE IT 0 STARS I WOULD 1/5
By Keleigh Paige
This app is horrendously made. Customer service is useless. I've had pending points that never go through and countless points that never show up. Customer service will not help you, as it is an automated service. This app is a waste of storage
Don’t reply to my support messages!! 1/5
By Paul Spradling
I’ve sent them multiple messages and no response. I can’t redeem. The Redeem tab is completely blank for me. I have a bunch of points I can’t use :(
The best 5/5
Points not redeemable! 2/5
I have try to redeem my points for the Starbucks e-card with several failed attempts. Beware!
Read all the fine print for offers I was offered 20,000 points and I purchased something for boxed.com and then they told me it has to be $50 and it had to be my first purchase. I spend $20 on the first order and over $50 on the second without realizing the fine print. The offer was very misleading and support was very rude and never honored my points. Both companies handled my comments with unprofessional and terrible customer service.
App 5 Star 5/5
Love this app bonus points too!!
Free gift cards!!! 4/5
Use code uytxr when prompted for a referral code to earn a free $5 gift card (5000 points) just for signing up!!!!!
You’re welcome :)
DO NOT DOWNLOAD 1/5
I would give this app 0 stars if that were an option. I cannot stress strongly enough how much of a waste of time this app is. I downloaded the app, provided it with my card information (both banks I have cards with were already in their system) and proceeded with excitement ‘activating’ offers. I was so thrilled to see offers for stores I already frequent. Unfortunately, I started to notice that I was not getting points for my qualifying purchases. I waited the 5 day grace period, and still nothing. When I contacted support they responded days later saying, ‘the card you’ve been using is not supported so that’s why it’s not giving you points’. If the card is not supported why is it option to add it? Why is their no disclaimer anywhere telling me this. So now I’ve missed out on thousands of points. Had I used a different rebate app I would’ve gotten those rewards, but due to the Drop team’s negligence I’ve missed out entirely. I responded to the email asking if there was anything they could or would do to rectify this and clarify the information before someone signs up the app. I’ve gotten no response. Not only will this app most likely not work for you, but the support staff very clearly does not care. I say skip it and get Ebates, Ibotta, Dosh, or one of the many other apps that have been really useful to me and have a staff that cares about their customers.
I’m posting the exchange between myself and support below for those interested:
Danielle (Drop Support)
Dec 11, 10:35 AM CST
We are doing our best to support Barclay as soon as possible, but it isn't due to anything on our end.
Barclay has some policies which make it impossible to ensure our users get a great experience on Drop when linking their Barclay accounts. We are working to improve the situation, but until then, we cannot support Barclay. As soon as Barclay updates their policies to allow for a decent experience on Drop, we will support it! We cannot provide a timeline on when this will happen as it is beyond our control.
In the meantime, we support virtually every other American/Canadian institution.
Thanks for your interest in Drop and we're sorry for any inconvenience this may cause.
Dec 9, 9:47 AM CST
Missing Points from One Offer
Thu Nov 09 2017 00:00:00 GMT-0500 (EST)
Walgreens transaction shown on credit card statement, yet points missing from my account.
Waste of time 1/5
By Cash option
Before this app went public it was great after 10/9/2017 it delinks my card every time I use it. I have not been paid out for any purchase since 10/9. Just a big waste.