The 2-fa login requires thus app, which sends delayed notifications. I received some notification after 30 minutes which on opening it says expired.
Push notifications very unintuitive (edited) 4/5
Seems to have gotten better. Maybe an update fixed some things. Much more usable now.
Duo sends a push notification every 3 seconds for 2FA which expire by the time the next one comes 3 seconds later. You must handle expired notifications before you can accept the latest notification which makes the whole process take 20-30 seconds on a good day
A great idea.... 4/5
This is a great mobile phone/iPad application. We look forward to the improved facility logistics this will provide.
Security app with no Security...!!! 1/5
By Pawan Krishna Holi
No options for passcode or fingerprint login. App simply opens up with no additional security
I hate this app 1/5
This is one of the stupidest ideas my work has come up with. I travel between multiple locations throughout the day for work and if I forget my cellphone (which I'm not even supposed to use at work) I am completely screwed. Why anyone would think to link 2 factor authentication to a cellphone is beyond me. My fiancé works in a secure lab and cannot bring anything in or out of the lab and wears the spacesuit like in outbreak movies... there are also computers in the lab that he uses for analysis. Now neither him nor his coworkers can access their work accounts or their drop boxes from the lab. This is most inconvenient useless thing ever.
Unreliable and impractical 1/5
I'm sure apps like DuoMobile are a good way to enable secure multifactor authentication, but it's just not practical. The app's push notifications or calls are spotty at best and don't happen at all if my phone's not connected to wifi...even if I have great cell service. This could normally be okay, but becomes a huge problem during the day because I work up to 18 hours/day in hospitals, which have notoriously poor wifi range and reception.
This means that I can't open my email. At work. When I'm receiving emails that require prompt attention. For work. See the problem?
Clunky, unnecessary and complete garbage.
By Dr. Monkey412
This application has made my life worse
Does the Job 4/5
Does the job for what I need.
Hate this so much..... 1/5
Totally unnecessary sign in. Wish we could choose to opt out of it!
Clunky. I'd rather get hacked. 1/5
Really annoying to use.
Extremely easy and secure 5/5
By DJ Seth
Duo is a necessity today
By Hozey Consaykose
Does not drain battery. Functional. 5/5
A lot of reviews were negative because those users felt their University/workplace forced them to use the app and that it was unnecessary. That was not fair for the app.
After using the app for about two-three months, I am writing to rate it five stars.
Sure I would have preferred be University to use texting or phone call for 2-factor authentication like everywhere else but Duo works. It doesn't not drain the battery of your phone. It was easy to set up.
Pain in the neck 1/5
Works fine to access the VPN network from home, but shuts me out of the network at work because of VPN. If I want to use my iPhone at work on the network, I have to delet the app. It's not worth the effort to use it.
No failsafes 2/5
As far as I know there's no way to anchor this to another account, in other words if your phone breaks you're screwed and need to call duo to get into any of your accounts. Also for some reason being able to approve a request from the banner has stopped working which makes the app even more clunky and burdensome than it already is.
I hate this app. It is a bunch of garbage that I am forced to use my personal device to log onto my work computer. I don't always have my phone with my and sometimes it dies. This is a bunch of crap
Works excellent! 5/5
I use this app for two factor authentication for my servers and it worked first try without any configuration issues. Do not listen to the negative reviews because they just don't want to use the app because it's forced upon them due to a work/school policy.
The worst 1/5
My employer uses Duo for "" security access of tax documents and it is absolutely positively beyond any doubt the worst as in THE worst security app ever ... avoid at all costs it will not give you login it will not push as it supposed to it will not let you access your account it is THE worst.
To whomever coded and wrote this app you should just be embarrassed. Truly absolutely THE worst. Total junk totally useless and absolutely zero customer support.
Throw dou app in the crap bin where it belongs.
Functions well, easy to use 5/5
This app is quick, easy to use and figure out, and good at providing multiple options for account security. Side note, I love the little push notification noise and I think it's quite cute. I think my university's implementation of the app is a bit unnecessary, but this isn't a problem with the app itself. Overall I find the app efficient and I have not experienced any problems.
Tedious & Frustrating 1/5
By Professor Binx
An unecessary extra step when trying to log into my student accounts. The push responds immediately when I try to log in, however, these are not accounts for which I need additional "security." Also, if I forget my phone while I'm logging in somewhere, then I can't get into my account?
Major major pain 1/5
I hate using this as a second authorization for my college account. It's out of the way and just plain stupid.
Much better than tokens 5/5
I use this app multiple times a day to access secure systems. Much better than hardware tokens
Reliable, easy to use, effective 5/5
It's both humorous and sad that most of the negative reviews are from disgruntled students upset that their university is forcing this on them. If you are interested in the app itself and not some student's rant, read on.
I've been using the free version of this app to add 2FA for multiple applications for years. It's always worked great and been extremely simple. My place of work is now using it as well, and it works equally well at a corporate level. It provides a simple, effective, out of band 2FA experience. I've used google Authenticator, Microsoft authenticator, last pass authenticator, and others. Those apps all have their place, but push notifications is a great mechanism for 2FA, and much easier than manually launching an app and entering/copy/pasting a code. It's more secure than SMS or a desktop app that you run from the same machine that might already be compromised. Others (like Gemalto/safenet) are now seeing the simplicity and effectiveness of cloud based 2FA and push notifications and trying to catch up.
As for concerns about a lack of security to launch the app (passcode, facial recognition, thumbprint, etc) - the app relies (appropriately I believe) on the mechanisms used to lock your phone. Protect access to your phone and you protect access to the app. It allows for a much more effective 2FA workflow.
I don't work for duo, I don't have a vested interest in their success. I just have a problem with people leaving negative reviews that have little to do with the effectiveness or capabilities of the app itself. It has a specific function, and it performs that function well.
Remember devices 1/5
There should be a way for us remember certain devices, or potentially have facial recognition in addition to a password.
App doesn't work and shoved down our throat 1/5
App didn't work after installing and was unnecessarily difficult to get working.
Excellent notifications and more security 5/5
By Editor Fangirl
This app is actually really great. So much University tech is poorly designed and a decade behind, so I was worried. But the push notifications are quick and the 3D touch integration is awesome (though I never use it because the approval from my AppleWatch is so easy). There's nothing to open and nothing to type; I just look down at my wrist/phone and tap a button.
Most of the poor reviews seem to be from people having problems with Cisco VPN (which I can't speak to) and undergrads who are angry their University is protecting their accounts.
WRITE ABOUT THE APP 1/5
By Billy Bob Barfarkle
I was looking at this app and was reading the reviews. I noticed that some of you that you loved the app also attacked the people that did not like the app...you sounded to me like you worked for the company otherwise why would it matter to you what other users felt about the app!
Trash in Digital Form 1/5
My university is forcing the students to download this POS. It rarely works, it's overly complicated, and it requires all this information it frankly has no need or legitimate use for. If your school is making you get this, transfer.
Great app! 5/5
This has been a great app for our organization. It's too bad that there's a bunch of people complaining and rating it low just because they don't want 2fA. It makes things more secure and it's laziness that is causing the complaints.
Doesn't work anymore 1/5
Codes and authentication no longer be sent to my phone. I now have to use the "text me" option rendering this app worthless.
Awful garbage 1/5
Useless piece of junk. Shouldn't be on the store.
Forced to use this crap app 1/5
University is forcing me to use this when there are far better ways to handle a double security log in that requires no app at all. You know they are getting money from this stupid app to force us to use it because they are "non profit". Give me another 20 cent raise for the entire year and enjoy your 250k bonus check president see how happy your workers are.
Terrible to use! 1/5
The last couple of versions as of Feb 2017 are terrible to use. When my professional app opens Duo, none of the three tab options to login are active and I have to press 'Cancel' to get them activated. Then, only 'Call me' works as it should, but requires a phone call and several taps - not quick enough. 'Send me a push' just gets you back to square one in a never-ending loop! 'Enter a passcode' doesn't work well anymore. You can copy a passcode, but don't get directed back to the original app automatically anymore, and once you are in it, cannot paste anymore - why??? Once I open my original app, I get another text alerting me of this new login attempt, have to swipe that away, and then finally I can enter the passcode. The new version allegedly incorporated 3D touch, but doesn't actually use it. This is a terrible mess!!!
Best in class 5/5
Far and away the easiest multi factor product out there.
Don't even bother signing up 1/5
By Dr. LexieGrey
Push doesn't always work. Every time I sign in, I need to have my phone or else I can't. Only got this app cause my school thinks we are all under some security problem
Waste of time 1/5
Takes 5 minutes every time to log in instead of 20 seconds.
Push doesn't work, no way to remove 1/5
When my school introduced 2fa, I started the sign up process to see what it would entail, but was no longer interested as soon as I saw it was with duo and not google Authenticator, since this 2fa isn't required of me. (Also, the App Store wouldn't load.) However, despite not having the app downloaded nor saying that I had it, when I tried to log in I couldn't, because it wasn't "registered to the Duo system"?? I was forced to download this stupid app so I could log in, and had to submit a ticket to IT to have them remove it from my account. The push function also doesn't work, which is the only thing it has over Google Authenticator. I use Google Authenticator because it has a desktop app, and if I can't log in because I don't have access to my phone, with gmail I can also send a text to myself that will push to my laptop. Having duo would have meant there was no way to access my google drive that's connected to my school account without my phone, and that's something I need for my orgs and classes.
Tf uni 1/5
By Mikey p......
I literally can't get to my homework without this now. Bs
Ut Austin forced this 1/5
What would take 30 seconds took 5 minutes in setting up and getting my IRS form. This was so frustrating and pointless.
By Rod was already taken
Easy to use no extra effort needed
Sometimes I will put a push, but it will not show up in the app. Also in general not very efficient and a little troublesome
Forced to use it, unnecessary. Please go away.
Great app with plenty of options to authenticate 5/5
Duo app has a lot of great options (i.e. Push, call, etc) for two factor Auth. It works a lot better than other ones I've used and has a lot more flexibility. I highly recommend this app! The only issue I ever had was it made me re-Scan the QR code, but it could have been other issues so I don't want to blame the app because it may not have been it. I've used it for months since with not even a hiccup!
A vital tool for me 4/5
Many reviews here are about being forced into 2factor authorization by their college. Since Duo didn't force you, giving them one star is only blaming the messenger.
Duo has worked great for me!
Two factor authorization is complicated (that's the idea, folks). Duo has made it relatively simple - code scan setup, if available from your chosen/forced site, greatly smooths the process.
Replacing my phone required reauthorization which was time consuming but welcome. (Otherwise...?)
Duo can do 6 digit code or push authorization - which will depend on the website's IT choices, not Duo.
If you want to not be in a total Google (Authenticator) world, but want 2factor, get Duo.
Weird security app 2/5
It's a two factor authentication app that doesn't support a passcode or Touch ID for itself.
By Indignant User
Like many here I was forced to download this app for my university. Unfortunately, this app was not designed with students in mind.
Pretty solid 4/5
By Geekdad in NC
Nice UI, and pretty easy to use. Only quibble is that restoring this to a new phone requires recreating new codes for every account. I'd suggest the totp seeds get backed up. Also, would be nice to have TouchId integration. The university student reviews posted are misplaced, in my opinion.