too much clutter 2/5
way more complicated than it needs to be. this app is full of clutter, has too many tabs, views, menus, and tables that show you all more or less the same thing. this is clearly not reduced to the max but rather highly overengineered.
iPad and iphone apps are poorly designed 1/5
By 603 buck slayer
The IPAD constantly gives me error new version available but the App Store says otherwise.
Could be better-much better 2/5
The app is great - WHEN it works! I love the ability to open it with the touch feature but all too often once you have logged in, you are unable to access anything other than a dead screen. Im using an iphone so maybe its better on a droid. But with today’s technology there is no excuse this could not be a top notch app.
Very slow 1/5
The app has become very slow for the last couple of releases even on my iPhone X.
Charts are delayed 1/5
By Danse en France
There should be a law against letting people make financial trades with apps at inaccurate
and out of date as this. It’s hard to know what’s going on in a stock when the charts seem to be delayed 5 minutes for no reason. Market caps are often inaccurate. I don’t understand why you can only view earnings and not full financials like on website. 2017 Q2 earnings are missing for every stock! I can no longer figure out how to few after hours charts.
Just doesn’t work. 1/5
If I go to portfolio, the app just sits at ‘loading data’ and never completes.
The net assets chart consistently shows the wrong balance. This is also impacting the performance chart. It is frustrating that these don’t agree to the actual net assets and performance. I tried to submit a message regarding this technical issue and the app returned an error that the message couldn’t send.
Needs Bug Fixes 3/5
The only app I need to consistently re-enable Touch ID login. It’s especially annoying when you have a 16+ character randomized password.
Touch ID failure completely turns off the setting 2/5
When Touch ID fails, the setting gets turned off and you have to enter your password all over and turn on the setting again.
It’s incredibly aggravating
Very unfriendly interface and messy 1/5
This apps need to be updated to be friendly used. I just install the apps, play around 10 mins and find out hard to use. Delete it now.
Latest Version is flawed! 1/5
If you click on CNBC Video option you always get whatever the previous option selection was. You cannot get to CNBC! Please fix it!
Login issues 1/5
Touch ID has bugs
Lost of Face ID 1/5
The Face ID was great from 8.3, but somewhere in 8.5 I think that feature is gone.
Come on now, eTrade is the only Financials mobile app now on my iPhoneX that requires me to type my password.
An uninstall and reinstall still does not fix it.
Estimated Income 5/5
It would be great to have in IOS the Estimated Income information that is available in the website. Accounts>Portfolio>Estimated Income
LOGIN IN IS TRASH 1/5
E*Trade REALLY needs to do something about the fact that they did away with the “Keep Me Logged In” feature because having to login to my account & type out the 8+ character password every single time I put my iPhone down for 2 minutes or so is getting really old.
They said they got rid of it because customers made this request or to protect the customers or whatever. I say have those customers drop the grimy circle of “friends” whom they have around them if they’re picking up their smartphones & stealing their money or whatever & bring this “keep me logged in” feature back immediately!
Without it, this app is almost unbearable to deal with.
Have to go into settings repeatedly to enable Touch ID. Transfers almost never work. Have to close the app and try again, sometimes multiple times. Often give up and use the desktop version. Anything complex has to be done on the desktop app.
Bring back CNBC... 1/5
Bloomberg is useless....
Great app, but cannot select stock lots to sell 4/5
By knochem Schinken
This is an excellent app! The one feature from the full desktop site that I really miss on a daily basis is the ability to designate specific stock lots in my sell orders.
New update streaming quotes not working 1/5
By John Filip
Streaming quotes not working
Where is the QA? 3/5
Seems like each update breaks something else in the application. Latest patch now makes it so I can not refresh my ticker watchlist to get latest prices. Works only if I click into the ticker page itself. Seems like a trend for ETrade app updates. Where is the QA and testing before launching??
Great. Until now. 2/5
Worked awesome for a while.
I can login online but for some reason the app does not accept any User/Password combinations. It just gives a Login Error.
Love E*TRADE hate the app 1/5
This app is riddled with bugs and the developers do not seem to either know or care to repair them. My dashboard freezes so the prices on my watch list aren’t accurate. This happens multiple times a day. I’m an active trader so prices need to be correct at all times. I need to log off and on to reset it throughout the day. I’ve spoken to tech and my rep repeatedly and they don’t have a handle on it at all. Also new positions don’t show up on the widget like they should, again you need to sign off and on. Sucky app.
Can’t login w latest 1/5
Updated the app and now I can’t log into my account on the app. I can login file on desktop. Please fix!
Bloomberg TV 4/5
By Gh rty9
The integration of Bloomberg Tv is pretty cool. You can watch the news, trade and research on the same time.
A terrible software 1/5
By Sheldon Crasto
The software doesn't track my trades in real time. There's a delay in the update. The app also doesn't keep a record of the number of shares I hold. Upon a sell order, the number of shares should be automatically updated in the assigned column, but this is not the case. Don't expect me to remember the exact number of shares I hold in a stock. Not a very intuitive software, there should also be a column representing the number of day trades I’ve covered over the past week.
Ask and buy are not working properly. Update and then bugs in the most important functions of this app.
New update not working on iPhone 7 1/5
Wth? No fix for 2 days still??? Can’t login to app because it keeps crashing after new update. Fix it please!!!!
Alerts > Inbox 1/5
By Serhii Aksiutin
Alerts are not available in the app
Can’t login after update 1/5
What is going on? I am used to the fingerprint not working after an update , but when I enter my credentials, the app crashes every single time. I can not access my account on my iPhone now.
Crashing On Login 1/5
Most recent version crashing at login on iPhone X.
Keeps crashing!! 1/5
The update today is causing the app to crash every time I try to use it. Please fix!!!
Get CNBC Back 2/5
Bloomberg is a miserable replacement for CNBC. Like watching a non-stop commercial for their product of the day. Miserable. The app works fine. Just the loss of CNBC has me looking elsewhere.
Update cause app to crash on iPhone 8 Plus 1/5
You updated to add Bloomberg news, but that update caused the app not to launch. Starts but just disappears.
No Weekend Transfers on App 1/5
I’m not sure why, but E*TRADE has taken away the ability to transfer between E*TRADE accounts on the weekends. This seems absurd for a bank.
I contacted customer support and after initially denying this change, they then confirmed it and told me that you can still transfer from a browser on the weekend. To me that makes this change even more ridiculous. Why take away app functionality that still exists via the web?
Customised setting for charts dissapear after only a few hours or less 1/5
This referes to the iPhone app and I log into E*Trade using the iPhone password manager, not the finger print sensor. First off, I don't like the default charts. To change this, I change the type to Colored Bar. After that, I don't like the studies. I remove Volume Study then add the following studies: Bollinger Bands, MACD and Stochastics.
After setting these customizations, the next time I come back to my phone to check my stocks, all the settings have reset to the lame, stupid defaults and I have to do the setup all over again. The time between setting my defaults and having them reset can be as short as only 15 minutes. Rarely they last an hour or more. This is lame. A terrible experience.
It’s ok 3/5
App works ok but it can be slow. Every so often it locks up and you have to close and re-open it.
Touch ID works about 75% of the time. When it does fail, the app turns off Touch ID. You have to log in and turn it back on every time. PLEASE change so it turns back on for the next log in. At least give a couple tries.
No Alerts 1/5
The App never pushes alerts setup by the user.
Great app but 3/5
I do really like this app as far as it goes especially with streaming quotes. However, missing the great chart indicators of the Internet application. I have go to the Internet app for those and then it logs me out of the iPad App. So i have to use another iPad app often to make up for this. Please add all the chart indicators such as RSI, momentum, obv, EMA, etc
Also it is missing the after hours trading. iPad is a great platform for stocks and this app could be a real leader with more development. I have to supplement it with other apps right now. The portability of the iPad makes improving this app very important. Certainly would not hurt E-Trade to have the premium IPad app.
Also I find tbe restriction that I cannot
Be logged into the iPad and my online account at the same time quite burdensome. The app and the web versions offer different features and I would like to use both at the same time to watch and analyze stocks.
Bug: Touch id setting turns off on its own 3/5
The touch id setting resets itself to off every few days... please fix.
What happened the very nice tools for comparing stocks? The iPad-only app used to have those, but it's apparently no longer supported in favor of this far less useful universal app.
Although it does takes away the incentive to log into the iPad, and irritatingly get automatically logged out of the web site, since there's now no real point to having or using this app, any more.
Tired of Forced Updates 1/5
I don't use the app often. Each time I do it's to quickly check something, yet nearly every time I use it I'm forced to sit through an update. Takes a long time if not on wifi, and even longer if my phone is low on space. Switch to monthly updates ETrade! If you're going to push updates multiple times per week (and sometimes per day) then make'em optional. Till then it never fast enough for me.
App has features only for its Customers 1/5
App has features only for its Customers
Watch List PLEASE FIX 1/5
By Timmy 2 Fists
Please fix, not working properly. Unable to delete tickers or rearrange watch list.
Update is terrible 1/5
They've really screwed this up. Update terrible. You need Jedi power to delete or otherwise update the watchlist. Crashes a ton. Total junkshow.
Still turrible. now cant make changes to watchlist. boooooo
Can’t remove anything from watch list and the widget for iOS is messed up they need to rework this app
Can you incorporate support for touchid 5/5
Overall app is okay. Recently touch id was disabled and it is quite annoying
Re-authenticate after logging off 3/5
Can you make it so that the app doesn't automatically tries to re-authenticate the user when he/she logs out? With FaceID, the authentication process kicks off again right after you log out and you're right back in your account. It was barely tolerable with TouchID because there's a cancel option but not so with FaceID unless you purposely look away from the screen and force a authentication failure.
It’s getting better 2/5
The app is definitely getting better. Unfortunately Apple Watch complications don’t display anything, I only see ‘—‘ on the watch face. I tried different complications, restarted Watch - nothing helps.
By Apex Megafauna
Only ap that makes me money. All the other ones take it away. Functionality is slightly imperfect but I can't articulate exactly why.