Don’t download! 1/5
By Pappa Kapp
Cannot place orders through app, you are redirected to their website. The app only displays Cannabis news. Not worth downloading.
Useless app? 1/5
Why can't I use this app to ORDER. Don't want to use your stupid mobile website.
Expand your delivery area to Santa Cruz area 1/5
That is all.
Great service! 5/5
I wish Apple let Eaze create a shopping experience through the app now that it is officially legal! I love this service. The app provides a seamless signup experience but looks like for now, all of the shopping still happens on eaze.com.
Bad customer experience with app 1/5
App doesn’t let me order w/o rec and one is not required in my city.
I wrote in and 3 days later they send a canned response that ignores my core issue.
Now app stuck loading.
I give one star for cool billboards.
Paid for but did not get product 1/5
I paid for a card but only got a printed out paper. They have still not sent me one even though cs said they would send it months ago!!!
Neglected app is terrible 1/5
Just installed the app to start using the service now that it is legal recreationally to find the app still requires the medical ID which I will not be getting. Then I find the basically does not do anything, like letting me browse products and make purchases. I read that Eaze was well-funded. Looks like the money has been wasted.
Terrible app. They will spam you over text. 1/5
Can’t even believe these guys pulled down 51m$ from VCs. I think I’ll be sending these investors an email. I don’t even remember signing up for Eaze (and I definitely haven’t given an indication that I’m interested), and they spam me over texts. Something about 30$ off. It’s about 3-4 a day. I tried to block them, but the service they use to bulk SMS uses a new number every time. Extremely shady marketing tactics. This gives me hope that if I make an app, with a cute logo, and elementary knowledge with Swift, I’m gonna grab 50,000,000$ from VCs in Palo Alto. Ridiculous. Don’t download, and stay away from this company!
Can’t even 1/5
By in my own world=]]
It can’t even get past the loading page! I haven’t been able to use the app at all cause I’m just stuck in a blank loading page.
The app NEVER works 1/5
I always have to go through the website, because the app never gets beyond a loading screen.
App won’t open.
Good service! Terrible App 1/5
By Angel Fabre
I love the eaze delivery service, it is quick and they have a good selection. The app does not work. It won't leave the loading menu so I have to order from the browser version.
Terrible update, worthless app now 1/5
What's the point of this app if you have to put in password etc every time?! It used to be a direct link from app to their menu page but now it makes you login once on the app, and once again at eaze.com. Updates are supposed to make improvements not make it worst than ever! Please fix your terrible app asap!
Won’t open fully 1/5
App keeps crashing after I tap to open it.
Is this app a joke ? 1/5
Why waste time and falsely pretend you will deliver but you don’t
App does not offer ordering, just info and a link to their website. Dont bother downloading. Deleted.
Crash bug when selecting name 1/5
Go to sidebar, tap your name.
Result: black screen and crash.
After killing app, can no longer login, keeps crashing. Please fix. Bug Reproduction 10/10.
Customer Service? Nope.... 2/5
By Whole Wheat Pete
Good service, cheerful, prompt delivery people, nice selection, BUT...absolutely no customer support.
I received a defective product, and despite many email requests have received nothing but useless auto responses.
Good thing there are so many other cannabis delivery services here in the Bay Area!
Can’t order anymore 1/5
Why. Why would you get rid of the store and menu...
Too slow 1/5
By Angelico perezito
They dip if you're not outside 3 minutes after they get there but take like an hour and a half to deliver smh
New app 3/5
The service is great! They are fast at delivering. Only thing I don't care for is the new or updated app. I log in and all I see is learn and explore. All I want to do is order so I can enjoy. So I get out of the app and go online to order. What's the point of having this app if I can't order from it anymore
Love Service, but "App"? 4/5
I always have really fast delivery and no issues there at all but it makes no sense to me to have an app that you don't order in? What's the point if I have to do it in my browser at the end of the day
Service is great, App is lacking. 2/5
Love the service, hate the app. Why can't I shop through the app. It should be more streamlined like uber or lyft! Should be able to track the driver more accurately, and be able to purchase without getting routed to the website!
Can't even log in 1/5
If you love entering in your password, email address, and phone number in an endless loop, youll love this app. I couldn't log in to my existing account OR create a new one. How is this company still in business?
Unable to order, absolutely pointless 1/5
I don't understand how an update could actually worsen an app. What's the point of wasting space on my phone with this when I have to open safari and use the mobile website to order anyway? This app is only good if you wanna read articles, check out the details of your prescription (not your official recommendation, just your ID pic/info and the date you MMJ rec expires), and for logging in and out. If you're trying to order from eaze, don't bother with this app and just go on their website
Useless, can't shop from App 1/5
I'm not sure what the point of this app is as there's no shopping and ordering functionality? Definitely defeats the purpose - deleting until there's an update.
Without the menu, this app is officially useless.
Can't access menu in app anymore 1/5
Since the rent update I can't access the menu of goodies through the app anymore. It just "copies a link" which is pretty annoying. Please fix
A little too medicated... 1/5
By Lo-Res Viscera
Three months after signing up & paying for my MM Dr evaluation & ZMM ID, I get sent both documents w/ my name misspelled. I request another set. Those never arrive. I request a third set - recommendation arrives, but card never does. They add some credits to my account, but how hard can it be? Plenty of dispensary delivery & local evaluations where I live. I will support locally & skip these guys. Good luck.
Latest update keeps making me log in 2/5
I just want to access the menu easily! I don't really care for the latest in weed news
Why Apple?!? 1/5
It seems that apple has gotten into trying to censor harmless topics. After updating my eaze I am no longer to see any products. I effectively rendered this app useless. Thanks guys.
DO NOT UPDATE 5/5
This app is flawless and great 100% of the time. BUT, after the update it doesn't take me to the browse menu or locate me pad anymore. Now all it does it redirect me to a learn and explore page which I could care less about. And all of this happened just because of a stupid update. Please add a fix to this because it's a thorn in my side..
Not needed cant shop 1/5
Not an app for shopping. Browse menu button opens safari.
Absent customer service
By V e e zy
Worked the first time and now the page won't even load. Total crap.
Hidden fees!!! Beware!!!!! 1/5
Several issues with this service. Received a malfunctioning product and was told I'd be credited and have yet to see it. There are also now additional charges for international transaction fees to my account. Was not made aware at any point in the checkout process! Customer service is slow and not helpful. Deleting my account, please stay away!
Beyond impressed 5/5
Consult, approval, and delivery... in just over an hour. Delivery was actually 4 minutes. Oh and I did it all after 10 on a Sunday.
I understand why the App exists... and why it takes you to safari. So I'm lenient on that oddity, but just based off of service --- I'm utterly impressed.
UX wise y'all did your homework.
I have to jump trough more hoops to order a pizza through the Dominos app.
Keep it up.
Just takes you to safari
I got my card through them. Finally my city uses delivery through Eaze. Then Eaze wants me to prove I have a card. I got my card through them. I tried emailing the support email they told. That also doesn't work! They clearly have all my info and they are making it hard for me to order through them. Terrible app.
Needs to improve 1/5
First of all the apps pointless because it just takes you to your online browser so kinds pointless and bud quality has really been declining and never looks like the picture.. not a happy customer
Was offered $15 credit and prices increased by $10 1/5
Shady promotions eaze! Was given a $15 credit to use within 2 hours. So I go to check items to rebuy. $10 increase on everything I normally buy. I do not trust them after this. Messed up!
Android fail 1/5
Location is on and it says it not ??
Love being able to track my orders 5/5
Never received order even after site said driver arriving
Horrible system and support use Nugg instead 1/5
My friend told me about this application and from the first moment I started using it have had nothing but problems and frustration. I would stay clear of this hot mess and use Nugg instead it was much easier to deal with.
Bad app 1/5
By Cris lamb
Happy with Eaze but app is pointless 1/5
The only purpose this app serves is to look at your very own medical marijuana document. That's it. You cannot view or purchase anything through the application. It opens up your browser to then order. You can just bookmark their menu page. This app would be great if it involved their menu and ordering services. Happy customer but now deleting this truly pointless application.
HORRIBLE! STAY AWAY! AWFUL CUSTOMER SERVICE 1/5
Can't even create an account! Support only lists an email and never responds. Tried to sign up but this is such a pain save yourself the headache and avoid them!!!!
100% negative review.
Great service! 5/5
Eaze is an affordable and convenient way to receive my meds. I highly recommend their services!
Easy signup 5/5
Signing up with the app is much easier now that I can just take a picture with my phone!