Combined cart 2/5
CANNOT stand the combined cart feature. Makes NO sense at all. I loved this app until that update. Now I’m forced to checkout on my computer. Super annoying!
One of my fav apps... 5/5
Can find almost anything plus I love the new fast checkout.
New update is TERRIBLE! 1/5
Combining all the carted items for one big checkout is ridiculous! I cart items daily and then go back and checkout from the shop as needed. Having to remove all items just to checkout is an inconvenience to the shopper. Fix the app and go back to simplicity!
Newest update has made it so search results are repetitive. It shows me the same things over and over again. Otherwise the app runs fine.
Search, browse, and buy? Not with this app. 1/5
You can see maybe 30 items, but beyond that, the app can’t deliver. When you search or browse a category, you see a few unique items and then they begin repeating, and that’s all you get. Sorting doesn’t work, and there is no browsing available, really. This is a useless app.
Totally disorganized? 2/5
I don’t know if it’s just me but, i’ve been trying to navigate this app and search for this in categories like “earrings” and then “stud earrings” and instead of their usual pages of stud earrings, it’s just pages and pages of recommended things. Nothing of any relevance pops up with what i search in. Is if possibly a big or glitch. It’s super frustrating, i can’t find anything i need. :(
You will get ripped off! 1/5
Been a good customer to Etsy. Bought several items off their site. Well, I bought something back in July and it still has not been shipped from sender. Tried contacting Etsy. They will do nothing about it. They will not back you up or reimburse you whatsoever. I will never use this website again. Just warning everyone.
What happened?? 5/5
Updated and now gets stuck when trying to checkout-
Locks up, freezes and cannot make s purchase:(
Too bad someone is losing a sale today as I needed a gift.
Latest Update 1/5
App wasn’t very stable after IOS 11. After tonight’s update of Etsy app just keeps crashing. So much for that update...was supposed to work better with IOS 11. Now I have to use a web browser to enter Etsy..not good guys, please fix this...I will change my review then. By the way the App works on my iPhone 6 and not on my iPad Air. Both running IOS 11.2
Please ungroup cart & alphabetize the save cart 1/5
I loved when you could add multiple items to your cart from various shops and everything was separated by shop. It is such an inconvenience to have everything lumped together especially if you want to make individual purchases. You have to remove everything from your cart which is a total inconvenience.
Also, it would be great to have the saved items alphabetical to find everything from one shop easily. Along with the quick search vertical alphabet on the right to go directly to the shop by first initial.
I can't find the sell button 3/5
Every time I want to sell something I can't find the sell button
Can’t update email 1/5
So I don’t use Etsy very often but I’ve recently changed email addresses and there’s nowhere for me to edit that so my confirmation emails never get to me.
Asleep at the wheel 3/5
When searching on the mobile app (as most of us search these days) you can’t even see the whole title of the item or the whole picture. How many things are passed over by potential buyers simply because they can’t tell what an item is? An improved shopping experience would benefit both sellers and Etsy, and I don’t know why this isn’t a top priority!
Overall happy 4/5
I would really LOVE it if you could block people/shops that you don't want to do business with.
App constantly quits after iPhone update! 1/5
Etsy has been my favorite shopping app for years! I literally get on it every single day not only to look at craft ideas but to purchase craft supplies, etc... But a few days ago the iPhone had an update and ever since then I can’t get into Etsy at all. If I open it up within seconds it just crashes. The other day I at least got as far as getting into the search bar and putting in a search but then it crashed as it was pulling up results. PLEASE FIX THIS APP GLITCH!!! I’m going through withdrawal, I wish I could undo the iPhone update. I need my ETSY app to stop crashing!!!
IOS “upgrade” on iPad 1/5
By Chapter 6
Very, very, glitchy. Keeps freezing when I try to communicate with sellers from my iPad. My iPhone is also using IOS 11 and no problems.
Very good 5/5
Its better than ebay but the only problem i have is the shipping price
Every time I buy something from Etsy something goes wrong. I don’t know why but it keeps happening and it’s so frustrating.
Etsy love! 5/5
I find the greatest things on Etsy. It’s one of my favorite places to online shop for gifts for family and myself.
App is saying no internet connection 4/5
Nothing in the app is showing. It just says the internet connection appears to be offline but my internet works with all my other apps
The app started getting frozen once in a while just after the most recent update. So I closed it and then reopened it. That seemed to help for the short term. But this morning it decided to just stay stuck. No amount of closing and opening helped to unfreeze it. Whether I’m in a zoomed in photo or trying to go to the next photo or page, it simply stops and won’t go anywhere. I started using this app because it’s easier and faster to zoom in on the photos. I’ll change my one star to a higher number of stars after you get the app fixed. Up until your last update, this app ran like a highly prized Swiss watch. I hope to see that again.
Etsy listened! 5/5
Thanks Etsy for fixing the problem with PayPal. I love Etsy and always find what I want there. Also, they listened!!!
Keeps crashing! 1/5
Haven’t been able to use app for days because it keeps crashing
So underwhelmed 1/5
The app has not kept up with the updates for IPad. I wasn’t thrilled with the function of the app when using the previous version but since the update? It’s been horrid! Update the app and perhaps you will see me again. Until then, I’ll shop elsewhere.
Great shop, great app, but bugs need fixing 3/5
This would be a five-star app, but there’s a bug on iPad/iOS 11 that prevents you from sending a message to a shop. Can’t hit send or edit text.
By Awsome person101
This app is is great. It's easy to use and very easy search stay away from people you don't want to see or hear from.
I love Etsy, but purchasing is sometimes a hassle. 3/5
I love purchasing items on Etsy, but my Apple Pay never works. I contacted Etsy support and they told me there was nothing they could do about it and that I should contact Apple Pay support, but I’ve never had a problem with Apple Pay on any other app. This is obviously an Etsy issue and I don’t think they’re interested in fixing it 😔
Very difficult to leave a review 2/5
I am a buyer and seller on Etsy. It is important that my clients be able to leave reviews of my products, and important that I leave reviews of products I have purchased. Several of my buyers have said they cannot find where to leave me a review and also I have not been able to leave reviews of items I've purchased. As a buyer, when told to go to your "purchases and review" page, there is no place to respond. However, I see that I have left reviews of some items I have bought, and also some folks have left reviews for me.......yet it is not consistent. Also when trying to contact Etsy directly for support, I am given a menu to choose from with pre-selected topics........not what I am looking for!!! There is more information when digging into the site than I need or want, yet I cannot get my question answered, nor find a place to ask it!
Love love 5/5
I've spent so much money. I always end up finding something amazing and the recommendations are so accurate!!
Awful experience 😡😠😡😠 1/5
By how long till a see your face
I bought a phone case here , it was super bad like the worst and it wouldn't let write a review I'm Erasing this app agh 😡😡😡😡😡😡😡I couldn't get my $ back or an exchange
Do not download 1/5
Really gd annoyed with this app and will not use it again. Twice now it has sent expensive packages to an address I haven't held in almost a year. Doesn't give me an option to choose what address I want the package to be sent to and there's no way on the app that you can change it. Do NOT recommend
Reviews cannot be deleted 1/5
I have shopped on Etsy for years. But I recently discovered that when you change your mind on a review, even before the seller has replied, the review cannot be deleted. Though the comment is deleted, the star rating is not. That doesn’t make any kind of logical sense - if a buyer deletes a review, it’s theirs to permanently delete, stars & all.
Combined check out is TERRIBLE 1/5
Etsy recently changed their checkout on the app so that you don't have the option of checking out from individual stores - you have to purchase your entire cart at once. Think Amazon prime style - except your items don't ship together (and you're obviously still charged separate shipping), you have different coupon codes and pay different taxes, and put in different notes to sellers for different shops. They did not take their customer into account when they did this - the check out process is BAD. You do not have the option to check out from one shop if you'd like (like you do on a desktop). You have to buy everything in your cart at once. If you only want to buy from one shop at a time (which most people do!) you have to move all of your items to the "SAVE FOR LATER" option (essentially take them out of your cart) and the UX/UI on that is even worse! Items are not grouped by shop, they have buttons going horizontally across the entire screen so you can't scroll quickly without accidentally clicking something you didn't mean to, there's no search function - it's just really bad. And the cart allows you to have 99 items in it - so moving almost a hundred items over to the save for later folder because you just want to buy one freaking thing is a total pain. Moving an item over freezes up the app and takes a lot of time for Etsy to process (on both desktop and mobile actually). Having to do it multiple times is so unbelievably frustrating. I've abandoned check out so many times on my phone because I don't want to move everything from my cart out to save for later, so I just buy nothing instead. I really hope they change it back or make it like the desktop where you can choose to check out from one shop.
i used to really love etsy and i constantly purchase on it for my slime business. i have been trying to purchase a bunch stuff for about a week now but every time i click on the credit card or paypal option (i have tried both) it will load for a second and then close. yes, i am on wifi and i also tried updating and deleting and re-downloading etsy. PLEASE HELP! i need to order something very soon!!!!!!!!
Love this app... 3/5
It's quite slow :(
Also, please please consider deep linking into the app from emails
-- your emails are great and I've seen products I'm highly considering purchasing, but when I tap the image and it kicks me over to web where I'm not signed in, I can't even favorite it for later.
Put me right in the app and eliminate all that friction!
Your recommendation engine is so spot on for me-- but this current process has really blocked me from the experience I want (Hence the review-- I rarely leave these)
Do not use this 1/5
If you buy something and do not get it they will not help you or hold the company responsible. I'm out hundreds of dollars and they said tuff luck!!!!!
Don't like that you can't search for people in the app anymore
Just the best 5/5
I love buying decorative pillows for my house--- so much less expensive than retail, and just as nice.
Fabulous elf slippers!!! So well made!! Love them! Thank u!!!! 💜💚💜💚💜
Can't contact Etsy 1/5
Been trying to resolve a reoccurring issue with Etsy, but the contact Etsy pages do not load. They expect the merchants to offer quality customer service but Etsy themselves offers none.
Super Love 5/5
Etsy is my fav and I use it for everything.
Love the Etsy app! 5/5
Easy to use and convenient 😊
Love the items for sale, and love the site 5/5
Easy to browse and to buy.
Very user friendly! 5/5
Very user friendly and easy to use!
By Jeneric Nickmane
This is the only app I've used in conjunction with a website where both are easily navigable, seamlessly connected, and fully functional. Well done.
Just an aside: this is even better than the Amazon app because you get the same search functionality and results on the app as on the desktop site (you don't on Amazon). I noticed! Good job!
App is easy to navigate. I like how simply it is and how easy it is to make purchases.
Love it! 5/5
Just bought first item
Custom daybed cushions
What a great way to link makers with buyers
I live on etsy and this app makes it easier to buy and shop. Love it!
Works perfectly. Love it.