Here I am, 2 blocks from the venue. Eventbrite app can't load my tickets, some unspecified error. My only option is "try again". Crap.
So other people have this problem too. Can’t search my local area. Pulls up stuff in NYC and Austin. Used to be able to pick my city, hit Today, and see what’s going on locally. Looks like someone dropped the ball. Been using this app for years, deleting now bc it’s completely useless. Can’t imagine a dumber way to lose active users.
Love The App 5/5
...indeed I do!
Was better before... 1/5
App keeps crashing. Please fix it.
By Hammershire Rd
I don’t like the way the app is set up now , it doesn’t even give you as many options as before . It a lot more convenient and efficient the way it was.
Change it back! 1/5
The new updated Eventbrite is not good! You can’t search for things in your area anymore. If you search for something in particular and add your location it still pulls up events in other cities and states. Please make these changes!!!
New design is fustrating 2/5
The new design complicates how you search for events to even how you save tickets you have purchased. It’s also buggy how there isn’t a way on my phone app to choose my preferred payment method.
By mitch from bk
Needs work , hard finding local events now
Update: Beware!!! 4/5
By RV Winkle
Prior to today, the Eventbrite app settings did not have a toggle nor option to disable cellular use. What I find strange is that since my previous post, now, there is a cellular use toggle option. I know my previous claim was not overlooked because the app did not list in the cellular section. And when I checked the general listing for apps, inside Eventbrite settings, there was no toggle, nor cellular option to disable. However, there was location option that I allowed Eventbrite to use my location when in use. I am not sure if this was an app glitch or update, but problem was resolved. Therefore, I increased my rating from 1 to 4 stars.
Latest release constantly crashes 1/5
By Bill Luhrs
Latest release constantly crashes, can see my ticket but when I tap the screen goes black
No eticket 1/5
Downloaded to get ticket to Oktoberfest only to find out you still have to print the ticket? So essentially this app is useless
Excellent App! 5/5
I love Eventbrite. So easy to use and flow is smooth.
SEARCHING BY EVENT DAY 1/5
I have no idea why I can't search by event day/weekend. I really don't care what Eventbrite suggests for me, this app is useless if I can't focus on a particular day!
Lovely app for tickets and events 5/5
Works well! I like it! It is easy to use, payments are quick, tickets easy to store and find
No, not a past event 2/5
Today’s events move to past events before they have ended or sometimes before. I don’t need a mystery when I get to the front of the checkin line. Also the app should open in the last view I was in. I’m opening the app to present a ticket not to see some events suggested by an algorithm. I discover events from email lists and register on my desktop.
New design needs help 1/5
App needs to be user friendly, right now it’s not! No option for “all” categories. You have to go back and forth picking different categories which is a pain.
Missing Tickets, Reduced Functionality 2/5
By Mz. Terious
Since the most recent update I’ve noticed several events not listed on the iOS app for which I have tickets. I received the email confirmation and the events show up on the browser and Android app versions. Even after I deleted and reinstalled the app the same events were missing.
The new design is clunky and user unfriendly whereas before the interface was smooth and intuitive.
The one change I keep waiting for — the ability to cancel events within the app — has yet to appear.
A classic case of fixing what wasn’t broke, failing to fix what is broke and breaking what used to work. I’m seriously considering deleting this app and just using a shortcut to the browser version instead.
Search Feature is Horrible 1/5
This app used to be great before all of the updates. Now when you perform a search, it literally searches the entire database instead of just your area, in addition to that there’s no option just to browse by the event on a specific day, you have to choose a category first and then hope what you’re lookin for fits in that category. I used to really love his app, now I’ll just go online from a computer to accomplish what I want and delete the app from my phone as it’s pretty much so counterproductive that it is ultimately useless. Signed 3+ year avid user turned into a non subscriber due to app changes. IT WAS PERFECTLY FINE THE WAY IT WAS!
Great idea but app needs improvement 3/5
Like being able to find events but need to make it easier to search and filter. By date, location, radius, category. And able to search all categories at once.
Bad experience 1/5
I cannot even log into get my tickets and navigating help and support is a nightmare! Should be a simple
App cant sort dates and locations. It thinks in europe 1/5
App is useless to find event in a specific area on a date. It wont serve local events no matter how i ask it to sort
Needs work 2/5
It shows you some events that you may not want to see.
You give me a heart button for events I want to attend, why not give me a trashcan button for events I don’t want to see & then then STOP showing me those events.
Plus I live on a Border town, I DO NOT want to go to Canada. Again a trashcan button would help.
Or a switch in settings so foreign events will not show up in my search.
You guys ruined the app 2/5
It worked fine before, please restore the old version while you work out the bugs.
Key features not enabled 3/5
Basic things such as being able to cancel or edit an event aren't available for the app. Sometimes you can't even register for an event thru the app. Kind of renders the app useless.
Little Disappointed 2/5
I used to love this app, now with the update I can’t find anything near me. I don’t want something across the country
Poor customer service 1/5
I was suppose to receive a refund and never received it. I contacted Eventbrite several times but never got a reply or my refund. I will not use this site again!
Need to add multi-addresses 4/5
By Traces of me
Love the app but my work requires two emails and some events use one email while other use another. This means I can only see the events with one email on the app. Need a way to sync or pull events registered with both emails. Please and thank you!
The new UI/UX....... minimalistically poor 1/5
The home page gives you top picks which are not all that relevant. What I want is a tab for me to see all events nearby filtered and sorted by date, sub category. So a users can pick event interested to them and put it on the calendar.
Secondly, there is no way to delete a ticket purchase. There are event having these recurring Friday night club ticket that auto renew every week.
The new UI looks better but the UX is poorly designed. 😣
It used to be great 1/5
Before I could see all the events happening close to me now I have to chose one topic and then move to the other and the other, and the events that I get when I search for something are even happenings in an other country. Past version was way better
Just ok 2/5
You can only find events. I can't manage any of my events or quickly view attendance. Not designed for eventbrite users. 🤔
Don't waste your time
It's good 4/5
It's good when you sign into the right account...
The new interface is nice but buggy 3/5
I can’t access things happening today tomorrow or this weekend when I double tap the search icon. It’s kind of annoying. Please fix
It's been amazing discovering events! 5/5
It's been amazing discovering events in my city with EventBrite!
They gotta be in here somewhere… 1/5
By f yor mama
Just ordered my tickets. Downloaded the app. Opened the app. No tickets. Helloooooooo. Where did you go beer and pancakes festival tickets?
The app is subpar 1/5
Hate this app, it has just as many features as the browser version, so what's the point of keeping it on the phone???
How can an industry leader publish such horrific ux 1/5
It remains mind numbing to me how companies like eventbrite, so awesome online, can publish such user unfriendly mobile apps.
A touch of convenience! 5/5
Easy way to track and remember all your tickets for any event. I use it whenever I can.
Generally useful 3/5
By Nickname Holder
Useful to keep track ether events. Does not have the ability to cancel. Also the screen becomes very bright when clicked on the event.
How to I receive refunds on purchased tickets 2/5
By u know the guy
Event Brite with iOS VoiceOver used to be a five now a two 2/5
I am blind and use voiceover with iOS and Apple iPhone. With iOS 10 and the previous version of event Brite I was able to read the tabs at the bottom of the page and change my city now with iOS 11 and the new version of eventbright all I’m getting with voiceover is blank blank blank with the tabs and I can no longer change my city so I’m stuck in San Francisco instead of San Diego for my location with event bright
Need to have option to search by date in app 3/5
Need to have option to search by date in app
Adding additional emails to the user profile 1/5
HUGE miss on EB's part not allowing multiple email addresses to a user's profile.
I'd like to see BOTH - events registered using my personal email account AND those events using my professional email address.
This app is BS 1/5
No one download
I was sold fake tickets a few weeks ago and emailed the company and never got a response
Thanks for wasting my time
Disastrous last update 2/5
This WAS an awesome app until the last version: it's slow and one does not have access to saved future events. I lost a handful of very important events selling out in seconds, just because this app was not showing my saved list and I had to login from another phone with the old, not-updated app. Please bring back the sleek functionality of the old app!
Password reset 3/5
By the time I receive the email to reset the password, the password reset token has expired.
Bring ApplePay Back 2/5
I use to love this app and could not recommend it to various promoters in my city for their events enough. Its biggest selling point was that is had ApplePay built in and I could easily buy my event tickets without having to find my wallet and add a card. However, by removing ApplePay from it you have made it just as cumbersome to use as other apps. You removed one of its biggest selling points and what separated it from the rest. Specially considering how easy Apple makes it to integrate into the app using the developer kit it is baffling that it is no longer on here.
While I like the new design (9/17) there are still a lot of problems. The app crashes when you try to see the event info and description from the current ticket area ( why not just show all info on the ticket??) and now current day events are shown as being past events--which makes them hard to find. Also when I search for an event I get global results making it difficult to find an event in my area even after I changed my settings (again!) to my location. Maybe try to fix each problem one by one instead of making so many changes at once and breaking so many important functions.
And I don't understand why this app still takes you to Safari for info or to register all the time. Also, you can't always cancel a ticket from inside the app--what's the point of a app that requires you to log in to Safari or to go to the desktop? Needs work to be truly useful.