Very Helpful! 5/5
Love how it makes searching and reserving rooms and flight so easy. I also appreciate the reviews of customers, they really help in choosing which rooms, flights or places will best suit you on trip!
Bad customer service 1/5
I had an issue with them charging me twice and I called and they said it would resolve by it’s self and it took two weeks to get my money back from them and that’s bull. I would never use them.
Much easier to do it on a laptop but, they give you double points using the app. Doesn’t make sense
It’s like having a travel agent! 5/5
Select language in-app 3/5
By SHUWhale JY
Sometimes when we travel to foreign countries, it’s clearly see exactly name of the hotel in their language. But the app can not select the app language, it only defaults on your phone language.
PLEASE add a function to switch the language in the app, it can also easily share with other foreigners and clearly find where the hotel we choose in other countries. Thanks.
Highly recommended 5/5
This is my favorite place to book rooms at any hotel, I’ve been using this App for over 3 years now without any issues. Great job!
Ok, try’s to sign on, I recd a message that my password or email was incorrect. I tried again, same message. Grrrrrr.
Ok, entered my email to get a password reset. I received the reset email within a minute. I reset it AND wrote it down. I go back to the sign in page, and again it sent the same message that my email or password was incorrect. I know my email is correct, I received a reset from Expedia. I entered the password again, slowly and carefully, once again rejected. SMH
Hated the app 1/5
So hard to use. Hard to go back. Terrible.
DO NOT BOOK THROUGH APP 1/5
The expedia app does not give you the option to add insurance for a trip. The website does, but the app does not. Expedia will not allow insurance to be added, even 5 minutes after booking.
No cruise option 1/5
So annoyed there’s not a cruise option when searching through the app.
Worst App I’ve used 1/5
Worst app I’ve used, it needs to be improved!!
* I am using the updated app, why can’t it show ALL my trips? ( past and present)
* When I try to pull up my trip it shows it only as one way. (when I’ve bought return)
* Someone needs to take a look at other travel apps and see the ease as to how it is.
* I’m available to give FREE suggestions.
Valued Customer 5/5
Always have the best deals at the last minute. Has never let me down
Can’t save flights to apple wallet 3/5
Really annoying that I can’t save my itinerary to my calendar automatically. I hate typing in calendar events 🙄
Gathering/ collecting points is the best thing so far! When you least expect it your trip is reduced because you utilize the app so much.
Misleading Map- why is it even there? 3/5
Seems like the most crucial information is misleading. App is OK, but it has a map embedded in it that shows completely different rout than I booked. I almost started calling to check if I got the wrong flights! Take it off, it’s useless. And put the dates on EACH flight - it’s annoying to scroll and guess. Especially when the layovers are more than 20 hours.
Love Expedia! 5/5
By Fahria Nelson
Have been using Expedia for over 13 years. Love it! I like how they keep improving their app to make it more user friendly. Like how my trip is all organized in order and sends me reminders.
So much you don’t have access to that you do on the website. Where are all my ❤️ hotels? Don’t even think about changing or canceling a flight either. Easier said than done. I’m more than willing to book through the app to get double points, but the app has to be user friendly at the same time......which I have no control over.
Mis leading 1/5
I was offered 50% discount and I was charged full price when I showed up at the motel. Very unprofessional. The manager was asleep and her boyfriend and her were fighting while he attempted to wake her, as I stood in the waiting room. An ashtray was broken and I was given the key to my room during the chaos. 911 was called. Boyfriend was upset that he was getting rooms books and they were sold out. A
My adult children flew to Seattle to pick up my daughters car that had been shipped from Alaska. With the app I was able to quickly and easily get them rooms along the way as they got close to being done driving each night. They drove from Seattle, down the west coast thru San Fran and stayed their second night in Pacifica, CA. The cost was high because Pacifica is right on the coast. But the crime rate is 3/100 in San Fran per neighborhoodwatch.com and the crime rate just outside San Fran in Pacifica is 49/100. 100 being safest. So the app really helped me feel safe about where they were staying and just was so simple to use. I love Expedia. Great deals. Great points system. Great app. Thanks for all ur help.
Expedia makes my traveling pleasant
Great if it worked! 1/5
By Marques Alan
I have used this app a lot to look up hotels and flights. It works great just do not try to book through the app. It has never worked for me so I have to call in every time to get my double points.
good good 5/5
App needs work 3/5
Made a reservation from my app and it automatically made it in my husband’s name. Did not ask who the reservation was for. Had to call their customer service right away, and she canceled it for me, then made the same reservation for me in my name. More a waste of my time and an inconvenience. Tried going back on the app to add my name, but it wouldn’t let me. Seems that if you want to make a reservation for two, you need two accounts? Seems like a duplication of effort!
Easy to use 5/5
Great app. Makes things so easy. Seamless connection to payment aspects. Fast and easy
THE BEST 5/5
By New Wave 2
Who has the best app of them all ?? EXPEDIA
A little disappointed 2/5
By what is going on???
Couple notes for developers. I get an app because I want to use it A LOT and I want a user friendly interface. Secondly, why would hide the cruises?? A couple simple changes and it would be perfect. I want to see my history, I want to see my trips, and I want to see everything alone, cars, hotels, flights, and cruises. Thx.
Too basic 3/5
There’s too much you cannot do on the website, not enough useful filters for example, to make it worthwhile
Bookmark hotels not available 3/5
I wish there was a way to bookmark hotels, resorts etc. :(
A simple hearty icon to bookmark a hotel for a potential future reservation would be really helpful.
Awesome app for all travel needs 5/5
Great app. Easy to use.
I still haven't gotten my points!! 2/5
By The best at sc
I taken several trips using the Expedia app but I still haven't gotten my reward points that they promise !
Saves money and keeps my travel organized 5/5
Mr Iliveinmichigan 5/5
Simple and easy, cost effective!!
La mejor aplicación. 5/5
Una aplicación fácil utilizar rápida y segura recomiendo ver en varias ocasiones los destinos ya que ellos ofrecen diversos paquetes y promociones que siempre puedes aprovechar he consultado el soporte en ocasiones y me han dado una muy rápida respuesta recomiendo este programa si no eres un experto no te preocupes que saben guiar y ayudar muy bien.
Convenient for last minute booking 5/5
Last fried I made a trip to mammoth. All rooms are booked on other app while there is still availability here. It’s great
Very Happy 5/5
Always find good deals. Thanks!
Para los viajes 5/5
By Iván B
Excelente app!! Recomendados a todos!!!
Super fast and easy! 5/5
Great experience with this app!
If I could have given it 0 stars, I would.
App isn't about user experience 1/5
Switching countries (with the exact same account/login info) requires logging out and logging back in. Changing flight info requires hitting the back button 5 times. There is no direct link back to the home screen. There is no clear display of flights, options, etc in a comparable manner. There are myriad other examples. With all of Expedia's resources, there is no excuse for this app. It's as if the desired outcome is to drive the user to the website to shop and compare. Unfortunately the website is even worse. Come on, Expedia. Invest in UX. In the meantime, I'll go somewhere else.
Making Traveling easier 5/5
I am so appreciative that as we travel we can book a room as we approach an area... has been a WIN WIN for me! Thanks
Great to Use 5/5
I have been using Expedia for 14 years and it has been reliable, great prices and excellent customer service each time I have had to call! I love this app!
Can’t search for hotels, tells me something went wrong every time
Need a add to Calendar Button 4/5
By elva lin
Need a add to Calendar Button
Why can’t I book more than one room? It’s something very frustrating.
The worst 1/5
By Love Jetsetter App
I’ve used this application many times in the past with just a few problems - until today - my reservation appeared incorrectly on the app which resulted is the worst excuse of customer service and support - I spent hours on the phone with the slowest and most incompetent people I’ve ever had the displeasure of dealing with - the result was, I got no help or courtesy from the support “team”
I will never use this application again
Happy Happy 5/5
I booked flights and hotel through Expedia and the trip was flawless..... two different airlines everything was perfect!!!!
Love the app 5/5
I just used the Expedia app to evaluate multiple options for hotels in the Orlando area. It worked fantastic I was able to readily compare and make a selection that made us both happy!
Travel always with Expedia 5/5
Always accommodating and best customer service!
Perfect Travel App 5/5
Organizes your trips perfectly and provides easy access to shop. Couldn’t ask for more!
It just doesn’t load 3/5
Doesn’t work in WiFi. Doesn’t work on data. Just doesn’t work.