Link the world 5/5
I’ll definitely recommend ExpressVPN to my friends for its speed, coverage, stability and more importantly, its service. It help to link me to the world. Thank you guys and keep going on!
Always Disconnects When Locking Phone 1/5
The speeds are good but you become vulnerable or "at risk" every time you lock your phone. 19 times out of 20 this happens and I have to go to the setup screen and manually connect again. This is a problem unique to them that I never experience with other "lesser" providers. Unfortunately their customer service can't seem to figure out why. They also require around 4 forms of identification just to be able to even speak with you so make sure you have it all saved somewhere. I have an iPhone so it may be better with Android.
Not what I expected 2/5
I wish this worked as advertised. It hardly ever works on my desktop computer. I have to force a quit to close it. It works sporadically on my phone and IPad but I often have to turn it off to access my apps. Not worth the money. I have contacted ExpressVPN more than once but the fixes they suggest either don’t work or work for a short time before screwing up my device.
Great app 5/5
Great app. If the connection speed could be faster, it will be better
I would use anyone else.
GREAT Security! 5/5
I feel so much more secure when I am browsing the internet knowing I am almost invisible to the outside world!
Must have when in China 5/5
I moved from US to China last year, and brought ExpressVPN with me on day 1, and it has been my savior to stay in touch with the outside world. There are service challenges recently due to the actions taken by Chinese government, but ExpressVPN was responsive to address the issues. Please keep up the good work, this is good cause!
Used to be good... now is the worst one! 1/5
By Paw AL
It used to be a really good VPN. Unfortunately, if you are living in China or traveling constantly it does not work anymore and their customer service seems no to care. They have the same answer always and it disconnects constantly or simply does not load any page. Try a different VPN and save your money.
Phished scam 1/5
By my nickname.iss diff
It Turns on without control
Working in China 5/5
Been in China for three weeks and it has been working on iPhones, iPads and one Kindle with no problems...so far.
Easy to install and use 5/5
ExpressVPN is easy to install, configure, and use. I researched competing VPN solutions and this one came out on top in terms of overall effectiveness and performance. A bit more expensive but well worth it.
Not as good as before. 3/5
Unfortunately I live in China. And recently, since China’s enhanced block, this paid service has become difficult to use. I either could not connect or experience extreme slow speed when connected. And with their recent updates to improve services in China, there is no big improvements as far as I am concerned even following their instructions. Their performance has become even worse than some free services. Honestly I am very disappointed and will cancel my services with them. Alter Chinese users before buying.
Works flawlessly 5/5
By Oakland David
Only complaint is the cost. I don't expect it to be free but the price is a bit steep. I guess you have to pay for perfection but I've heard there are other very good VPNs out there at lower cost.
Dropped connections. Constantly. 1/5
Dropped connections, express vpn is thy name. The iPhone app is buggy and horrible. I bought a whole year before I figured out how bad the app was. It drops connections constantly, to the point I don't even want to use it. Yes I've upgraded to the most recent version/bug fix. Repeatedly over months. It behaves like this on two phones. Terrible.
too slow… 2/5
to slow...20KB only
this app is the alpha of vpns
Was in China for three weeks and the VPN only worked for half a day.
Battery drain 2/5
It's a simple and effective VPN, but as of late, it seems to be draining my battery a lot more than it used to. Hopefully they'll update to address the issue.
Updated kicking me off WiFi 3/5
I just recently updated and it is kicking me off my home WiFi when I turn on VPN. I tried going into Airplane Mode and it keeps me on WiFi but doesn’t show the WiFi or VPN symbol in the top left corner. The app shows VPN is on, but cant tell if it shuts off or if it’s actually working when app is closed. Otherwise, a pretty solid app and reliable VPN service.
Works like a charm! 5/5
Excellent and great customer service too!
Not working in China! 1/5
By Sherry Xie.
Purchased couple of days ago and just landed in China. My cellphone doesn't work at all. I can't even use data if I was trying to connect with the app. So disappointed. I heard it's because the CPC national congress. Just wanna know when this is going to end or I want my refund.
I need an app works with tvOS 3/5
I need an app works with tvOS
Disappointing app and service 2/5
By 2 year veteran user
I recommended this app to my friend today. She downloaded it and bought 1 year membership but couldn't log in. Both her account and my account works on my older version of expressvpn but neither one works on hers, which is the lastest one. Talked to two supports and none can fix my problem. One couldn't even understand my problem and kept giving me same phrases over and over again--like what is your account email, did you try to uninstall/reinstall.
buggy and eats cell data 1/5
I’ve been using the app for about 4 months and it has a lot of problems:
1. Connections drop frequently
2. When the app has an update you have to delete the app completely and reinstall from the App Store in order for the update install.
3. In the last month (since the last update or two of the app) I’ve noticed a huge spike in my cell data usage, so I’m now being charged data overages on my cell plan. Now I have to turn off ExpressVPN’s cellular data so that I don’t plow throw my data limit. And not using a VPN when -I’m not in WiFi range obviously defeats a large part of the purpose of having a VPN to begin with.
Very fast, very useful tool 4/5
By Guarding Democracy
although the price is somewhat high. But I'm curious, why not support in-app purchases? I hope I can buy a package in my iPad.
The latest update is stuck in APP Store for the last three days.
I just renewed for a year on three devices and I am one happy camper knowing that my devices will be safe! Keep up the good work ExpressVPN.
No Chinese 2/5
By Xun Yang
Seriously, ExpressVPN got 11 language but no Chinese. You wanna me to translate for you? I can do that
Great Until Recently in China 3/5
Express has great customer, but with the Chinese government doing more and more to prevent VPN usage, my computer has been taking longer and longer to connect and my phone won’t connect at all most of the time. I’ve updated, I reinstall the configurations, I use only the three locations that are available for people in China right now. I would give it five stars if it worked better, but I’m nervous about the fact that it’s already slowing down in October. Come February when VPNs are supposedly going to be banned outright in China, it makes me wonder if Express will be able to keep up their service at all. I hope I didn’t pay for a year of service that won’t work for half of it.
Stop working in China 1/5
By Mackenzie Tsai
Stop working in China
Mostly fantastic, usually quite fast! Better than others I've tried. 3/5
Update: It’s been a little slower and I’ve had more trouble connecting lately, though it’s still pretty good, at least compared to the awful other options out there! I suspect iOS is largely to blame for the overall poor quality of these VPN apps. Among imperfect choices, this is a solid app.
Earlier review: Generally a fantastic app, particularly (but not only) for those who want a reasonably priced VPN with a solid companion app for a desktop macOS computer too. Lots of location options, and it generally connects very quickly. Occasionally it gets stuck or frozen, unfortunately, but this has happened to me with all other VPN apps that I've tried too.
I usually don't notice any slowdown at all in accessing web pages, which is rare for a VPN app, since they all have at least some effect on speed. Other VPN apps seem slower.
The support team is very responsive and helpful too.
One thing that drives me nuts despite my general good feelings about the app: On rare occasion, if I'm using the app with a wifi network and then leave the wifi area such that my phone relies on a cellular signal to access the web, the app has the effect of blocking internet access altogether. That is, my phone won't connect to any website if I'm using this app and relying on a cell signal for web access. This doesn't usually happen - it's rare -- I can almost always access the web via cell signal even with this app turned on. But it's very annoying that it can sometimes, even if rarely, block internet access.Of course, at those time, I can just turn off the VPN and web access is restored immediately. But for some people, I imagine, perfectly consistent access will be essential. (I don't recall if the other. VPN apps I've used had this issue; it might not be specific to ExpressVPN.)
The only other problem -- also rare but annoying: there will be an update available on the App Store but it will fail to download. If I click on "Update," my phone or iPad will try to update it but won't, and eventually I'll get error messages. Then at some point later it updates successfully. Only happens to me with this app (and I have many, many apps and do frequent updates of them without any problem).
Really enjoy this product. A life link to the States and applications that would not work overseas otherwise.
A little disappointed 3/5
I think ExpressVPN is very good. However I hope this update fixes the problems that Microsoft's recent Windows 10 upgrade (Fall Creator) has created on my computer. It made your app very unstable. It kept going on and off on and off on and off so I contacted ExpressVPN. Their support made the problem worse because at the end of three wasted hours trying to fix the problem, I had no app on the computer. After four days, the phone company's technician said it was not the Internet but the VPN that was causing all the problems. I thank ExpressVPN because when I tried to reinstall the app, after four days, I had a very easy install and everything's been working fine since.
Is it just the latest update or... 2/5
...has the Great Firewall finally start causing problems? It’s been near impossible to connect today.
I’ve been a subscriber for nearly a year and have *never* had the slightest problem. I plan on re-upping in December, but I need some assurance that this is a *temporary* problem. It’s been on all iOS devices and PC. Thanks.
Been in and out all weekend. Can’t connect at all now.
Started working okay (but only on 3 servers) over the past few days, but is out again today. Clock is ticking on whether or not I re-up my subscription for another year, Express VPN. Are these connectivity issues temporary or not?
Works great! 5/5
I download a lot of files, and received a threatening letter from my ISP on behalf of some Hollywood production company. For that reason, and due to other privacy concerns, I subscribed to ExpressVPN. It has been everything I expected, and more. I like that it stops all web traffic if it disconnects, which doesn't happen much. I also feel much safer using public Wi-Fi with this. Highly recommended.
It is doing great 5/5
It is doing great
i’m in the shenzhen the silicone valley of china. 5/5
This app works and now I am connected to everyone through Facebook and Instagram.
Not working well in China anymore 1/5
I'm currently in the south of China, and before the Chinese government's big party congress this app was working very well. But now it is barely connecting, and when it does, it drops soon after. This is even after all the recent updates. It's a shame because it was pretty consistent before. Common guys, I know you can do better than this. At the moment, though, I'm only getting one star service.
Doesn’t work well in China 2/5
I’m used this VPN since the summer of 2016 and it has worked fine in China. However as of September 2017 I’ve been having problems connecting and when it finally does connect, the speed has been very slow. I hope this problem gets resolved soon. It’s a great VPN but as of lately it’s been useless. Please fix the problem. I’d hate to cancel my subscription.
By rogers rao
When the app updated on oct 25, is connecting with your suggested server in my computer or iPhone, I can unblock YouTube,Google etc in China mainland, but I can't open our frequently-used baidu,china daily and other Chinese webpage.This is wrong, is very inconvenient for me.
Looking forward to your solution to this problem.
Hard to consistently update 3/5
By AlanD CCIM
Love the app; however, there seems to be a problem with the updates downloading. About every other time an update is listed, it won’t download. Usually takes a couple of days. An irritant!
Mala calidad de servicio 1/5
By Perros sucios!
Have written you several emails because you pay a service that does what offers and to connect the few times that I could, disconnected from wifi and uses the cellular network data, in addition to a myriad of problems with text messaging applications limited internet and fast I do not understand where. Le he escrito varios correos porque pague un servicio que no realiza lo que ofrece y al conectarse las pocas veces que he podido, desconecta del wifi y consume datos de la red celular, además de un sin fin de problemas con las aplicaciones de mensajería de texto, limita el internet y de rápido no entiendo donde.
Great App/Service, needs… 5/5
I've been using EVPN for roughly a month and I have no complaints. Its name says it all when flashing their OpenWRT firmware to my Linksys WRT1200AC. It sure beats DD-WRT in most aspects. I wish the iOS app would allow control for the router settings as well. I rarely use the VPN on my iPhone outside of my home network. The router and the iOS app are both easy to use and fast, their servers fast as well. There is no detectable lad whatsoever. Paying $99/year is well worth it compared to other providers and their manual configurations.
Very reliable 5/5
I trust this Express VPN.. it is so far the best and most reliable app that I used.
The annual amount of money you pay is worth it.
The Worst 1/5
So slow it drives me nuts!!!! I paid for a whole year membership and all I get is this crap.
Not working in China currently 4/5
I haven’t been able to use Express VPN in China since yesterday. I just paid for a second year of service, so this is a little concerning for me. I will change my review to 5 stars once I’m able to connect.
Server doesn't connect 1/5
By Abdu World
I'm in China and this VPN is the only one that works on the PC.
The app doesn't connect whatsoever. Even after talking to customer service.
this version is stuck in China 1/5
this version is stuck in China
By Turtle Tyler
When ever I try to watch Netflix it doesn't work! It said to wait and I waited hours for it to work and it still hasn't!